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Partner congruence in electronic data interchange (EDI)-enabled relationships
Abstract
Business partnerships are a prerequisite for an effective supply chain. EDI-enabled business partnerships are crucial in linking suppliers and customers. This paper develops congruence factors for customer-supplier EDI partnerships. Data were collected from sixty-four customer-supplier dyads of firms using a questionnaire instrument. By factor analyzing thirty-one items, six congruence factors were identified: top-level strategic commitment, trading partner flexibility, joint partnering for EDI, readiness for high-level EDI implementation, EDI infrastructure, and partner communication. Additional analysis revealed that customer firms placed significantly more emphasis on congruence factors than supplier firms except for “joint partnering for EDI.” These findings have implications for assessing business partnerships in the networked economy.
... (2)tam zamanında uygulamalarını koordine etmeyi, (3)talep tahminleri ve teslimat programları hakkındaki veri alışverişini, (4)maliyet tasarrufu çalışmalarını ve (5)stratejik bilgilerin paylaşılmasını saymak mümkündür (Angeles ve Nath, 2001;Cao vd., 2010). ...
... İşbirliğine dayalı çabalar, ürün geliştirme ve tam zamanında uygulamaları koordine etme, talep tahminleri ve teslimat programları hakkında veri alışverişi yapma, maliyet ve diğer stratejik bilgilerin paylaşmadır (Angeles ve Nath, 2001;Cao vd., 2010). ...
"Examining The Effect of Production Flexibility on The Industrial Buying Process and Suggesting A Supplementary Model"
The purpose of the research is to determine whether there is a relationship between production flexibility, supplier selection, performance, long-term collaboration, and trust. Additionally, the study aims to investigate which aspect among product mix flexibility, volume flexibility, change flexibility, and expansion flexibility has a greater impact on the supplier selection process. The main objective of the research is to explore the influence of 'Production Flexibility' on the functioning of the 'Industrial Purchasing Process' and to contribute to the model of 'Industrial Buyer Behavior' developed by Sheth (1973) by incorporating 'Production Flexibility' into the model.
... With the adoption of principles and tools from the Toyota Production System and lean management in North America and Europe in the mid-1980s, and given the context of more outsourced operations, it became clear that SC performance in the 1990s would depend on better coordination of manufacturers and their suppliers upstream and downstream (Sturgeon et al., 2009). New technologies were expected to support this improved "partner congruence" (Angeles & Nath, 2001) and develop partners' "bridging capabilities" (Takeishi, 2001) in interorganizational SCs. ...
... In the late 1980s and early 1990s, one very important technology had a tremendous impact on logistics and SCM: Electronic Data Interchange (EDI) using local and/or wide area networks (LAN/WAN) (Bensaou, 1997;Angeles & Nath, 2001). Automatic computer-to-computer communication using a standardized language, whether a company's own private language or one designed under the umbrella of Odette, AIAG or JAMA and JAPIA (see AIAG website 8 ), enabled rapid data exchange, thus boosting intra-and interorganizational processes, in particular routinized data exchange between manufacturers and first-tier suppliers, customers, and Logistics Service Providers (LSP). ...
... Goal synchronization between partners is the degree to which partners perceive their own goals to be protected by accomplishing the common goals of the affiliate network, which is the degree of goal agreement between partners (Angeles & Nath, 2001). Goal synchronization refers to the process by which partners coordinate decision-making in planning and operations in order to optimize the common good (Simatupang & Sridharan, 2002). ...
... Information sharing refers to the extent to which a person shares relevant, accurate, complete and timely information with partners (Angeles & Nath, 2001;Cagliano et al., 2003;Sheu et al., 2006). Sharing information between universities creates a professional academic environment, promotes scientific research, has the effect of improving the quality of research and training. ...
University autonomy is a necessary condition for the implementation of advanced university governance methods to improve and enhance the quality of training. This study aims to examine the influence of factors on linkage between public universities in the context of university autonomy in Vietnam. Using quantitative research methods, through multiplicative model analysis, with a scale of 528 samples being managers, experts, scientists at public universities which are then divided by different sectors. The results show that there are 5 factors that favorably influence the linkage between public universities in the context of autonomy with the order of influence defined as: Information sharing; Goal consensus; Financial resources; University brand values; Commitment. Based on the research findings, the authors propose a number of recommendations to strengthen the linkages between public universities in the context of university autonomy in Vietnam.
... With the adoption of principles and tools from the Toyota Production System and lean management in North America and Europe in the mid-1980s, and given the context of more outsourced operations, it became clear that SC performance in the 1990s would depend on better coordination of manufacturers and their suppliers upstream and downstream (Sturgeon et al., 2009). New technologies were expected to support this improved "partner congruence" (Angeles & Nath, 2001) and develop partners' "bridging capabilities" (Takeishi, 2001) in interorganizational SCs. ...
... In the late 1980s and early 1990s, one very important technology had a tremendous impact on logistics and SCM: Electronic Data Interchange (EDI) using local and/or wide area networks (LAN/WAN) (Bensaou, 1997;Angeles & Nath, 2001). Automatic computer-to-computer communication using a standardized language, whether a company's own private language or one designed under the umbrella of Odette, AIAG or JAMA and JAPIA (see AIAG website 8 ), enabled rapid data exchange, thus boosting intra-and interorganizational processes, in particular routinized data exchange between manufacturers and first-tier suppliers, customers, and Logistics Service Providers (LSP). ...
... Sharing relevant, accurate, complete, and confidential information promptly among supply chain partners [13] about sales, inventory, forecasts, and promotion enables them to plan a common goal and forecast future events precisely [54]. ...
... Goal congruence is the degree of goal agreement among supply chain partners in achieving individual objectives [54]. ...
Farmers are inhibited from Agri supply chains due to upfront transaction costs. There is ample evidence that farmers’ participation in supply chains produce benefits for farmers. This paper analyses how blockchain might support farmers to reduce transaction costs and improve their involvement in supply chains by reviewing the literature. The study contributes some theoretical insights to our knowledge on how transaction costs can be reduced by implementing supply chain collaboration with blockchain technology. It further presents some design implications for a blockchain-enabled system that would also support collective marketing. Practitioners in the Agri domain can use this analysis as a support for developing a system that improves farmers’ participation in Agri supply chains.
... There are several key dimensions of close relationships and collaboration that play a crucial role in the success of firms working together. These include information sharing (Simaputang & Sridharan, 2004), resource sharing (Sheu et al., 2006), decision synchronization (Stank et al., 2001;Simaputang & Sridharan, 2004), incentive alignment (Manthou et al., 2004;Simaputang & Sridharan, 2004), goal congruence (Angeles & Nath, 2001), and collaborative communication (Cao & Zhang, 2011). While each of these dimensions is crucial to supply chain management, there exists a significant level of overlap between them. ...
... Goal congruence is defined as "the extent to which firms perceive the possibility of common goal accomplishment" (Eliashberg & Michie, 1984). It refers to the degree to which supply chain partners agree on goals (Angeles & Nath, 2001) and the extent that an individual channel member perceives its own objectives being satisfied by focusing on the supply chain objectives. True goal congruence indicates partners have goals that fully match those of the supply chain or they believe that their individual goals can be achieved by working towards those of the supply chain (Lejeune & Yakova, 2005). ...
The evolving field of supply chain management is rooted in the premise that traditionally independent firms need to work together in order to achieve supply chain success. This article outlines supply chain collaboration, which is a critical strategy for the field of supply chain management. While firms have traditionally operated in a manner that only considers their own well-being, a transition is occurring where open market relationships are diminishing and cooperation, coordination, and collaboration are becoming much more common. There are several key dimensions of collaboration that serve as drivers to its success, and firms that engage in these activities should experience closer relationships with channel partners and ultimately achieve higher levels of success. While this issue has been thoroughly covered in the logistics and supply chain management literature, its limited implementation and lack of widespread success provides evidence that the topic should continue to be a focal point in future research.
... • Information exchange. This refers to the fact that a company shares a wide variety of timely, relevant, exact, complete and confidential information with its supply chain partners (Angeles & Nath, 2001;Cagliano, Caniato, & Spina, 2003;Sheu, Yen, & Chae, 2006). In terms of humanitarian logistics, the exchange of information between different actors is important when it comes to providing an adequate and timely response to the affected population. ...
... • Congruence of objectives. This consists of the degree of perception of the partner regarding the extent to which its own goals are met by achieving the goals of the supply chain (Angeles & Nath, 2001). In ...
One of the most nefarious consequences of violent conflicts is forced displacement. Refugee crises have impacts on both the refugees’ place of origin (e.g., loss of human capital) and the places where they resettle (e.g., demands on health systems). Humanitarian information technologies (IT) can be used to collect, process and analyze information that may contribute to improving the livelihoods of refugees. This chapter summarizes the role of humanitarian IT in assisting refugees or organizations that provide services to them in the four steps of the refugee pathway: displacement (e.g., collecting information about the current situation), journey (e.g., providing information about the closest services on a map), temporary settlement (e.g., monitoring health programs of refugee camps), and permanent settlement (e.g., processing refugee resettlement in a new country).
... On the other hand, Golgeci and Ponomarov (2015) suggest that supply uncertainty negatively moderates the positive impact of firm innovation on resiliency. However, sharing information promptly will reduce these uncertainties and the risks associated with information distortion in a supply chain (Angeles & Nath, 2001). Gunasekaran et al. (2015) also suggested that uncertainties can be reduced through information sharing among suppliers. ...
Abstract
Supply chain disruptions present an existential threat to firms in today's highly competitive global economy. To appropriately thwart and mitigate this threat, firms must innovate capabilities that enhance and properly balance investments in their supply chain resilience posture. This study investigates the importance of information sharing and its interactive influence on firm innovativeness and resilience. This study uses a survey and partial least squares multigroup analysis to empirically test a theoretical model grounded in dynamic capabilities theory. Contributions from this study highlight that regardless of firm size, firm innovativeness is a significant antecedent to supply chain resilience. Key findings show that small firms use information sharing, whereas large firms do not, with their suppliers to accelerate innovation efforts in developing supply chain resilience capabilities. This study extends knowledge in the field by providing insights enabling large firms to improve their information sharing efforts to enhance innovation activities.
... This is demonstrated by committing resources to relationships (eg, technology, time, money, and facilities) (Sheu et al. 2006). Supply chain partners' willingness to maintain long-term relationships is also demonstrated by providing assistance during difficult times or when different interests arise (Angeles and Nath 2001). Long-term orientation here is defined as long-term goals to be achieved in collaboration, long-term goals in handling disaster-affected residents after the earthquake, tsunami and liquefaction in Palu City have been regulated in Presidential Instruction Number 10 Earthquake, Tsunami and Liquifaction, Post-Disaster Rehabilitation and Reconstruction Plans (R3PB) which were jointly designed by the Regional Disaster Management Agency ( BPBD) Palu City to accelerate the handling of residents affected by the disaster. ...
There are not many studies on collaborative culture in government collaboration and collaboration culture is a component that is still new in the concept of government collaboration, therefore the purpose of this research is to provide an analysis of collaboration culture in handling disaster recovery after the earthquake, tsunami and liquefaction disaster in Palu City. The research method used is a qualitative approach using data analysis of Miles, Hubberman & Saldana consisting of: data collection, data condensation, data presentation, and drawing conclusions. The results of the research show that the culture of collaboration owned by each agency that collaborates in handling residents responding to the post-earthquake, tsunami and liquefaction disasters in Palu City is still minimal, because governance in Indonesia does not recognize a culture of collaboration.
... Interfirm collaborations have gained prominence with the advent of powerful networkenabled data solutions (Yigitbasioglu, 2010). These solutions facilitate business innovation coordination, just-in-time operations, shared forecasts, fulfillment schedules and tactical insights (Angeles and Nath, 2001;Green and Inman, 2005;Holweg et al., 2005). Interfirm interactions adapt to evolving contexts, where flexibility in responding to disruptions reduces volatility and promotes robust FP (Niranjan et al., 2018). ...
Purpose
This paper aims to examine how interfirm transactional and relational assets drive firm performance (FP) in digitally integrated supply chains.
Design/methodology/approach
The authors combine the Transaction Cost Economics (TCE) and Relational Exchange Theory (RET) frameworks to hypothesize that FP will be a function of Asset Specificity (AS), Digital Technology Usage (DTU) and Collaborative Information Sharing (CIS). In addition, the authors hypothesize that Supply Chain Integration (SCI) will partially mediate the effect of DTU and fully mediate the impact of AS and CIS on FP. A cross-sectional survey of supply chain managers is used to test the hypotheses.
Findings
Findings indicate that specific investments in digitally integrated supply chains would increase FP. In addition, SCI fully mediates the relationships between AS and FP and CIS and FP, while SCI partially mediates the influence of DTU on FP.
Practical implications
Managers could strategically engage in the technologies that effectively fit within the firm’s supply chain strategies and seek to develop a pragmatic expertise that enables the effective use of technology in a comprehensive setting.
Originality/value
The study enriches the extant literature by incorporating TCE and RET as contradictory viewpoints on AS and investigating how transactional and relational assets affect FP in digitally integrated supply chains.
... EDI facilitates the exchange of data among businesses along with a supply chain. EDI can be fully tapped when certain protocols such as selection of EDI standards and topmanagement commitments are taken into account (Angeles and Nath 2001). ...
In this study, essential factors of healthcare supply chain have been investigated. Factors were selected through an integrated approach, in which experts played a pivotal and decisive role in each phase. A novel hybrid methodology comprising Best-Worst-Method (BWM) and Interpretive structural modelling (ISM) is employed. Best-Worst-Method is utilised to determine the different weights of healthcare supply chain agility factors, and ISM and MICMAC analysis are utilising to examine interrelations among final selected factors. A case study in local pharmacies examined the effectiveness of the proposed hybrid model in the real world. The application of the hybrid BWM-ISM method demonstrates that ‘Proper IT infrastructure’ and ‘Strategic planning’ are the most significant factors, respectively. They will facilitate local pharmacies to accomplish agility practices in the healthcare supply chain thus, increasing effectiveness and adaptability to a variety of situations. This research helps public healthcare decision-makers by changing the organisation’s response to critical situations and unexpected events by implementing corrective measures within local pharmacies.
... The collaborative efforts could include coordinating product development and justin-time practices; exchanging data about demand forecasts and delivery schedules; and sharing cost and other strategic information [60][61][62]. ...
Recently, manufacturing companies have been improving quality and productivity, reducing costs, and producing customized products according to Industry 4.0. The global value chain (GVC) is also being reorganized and manufacturing companies are recovering the connectivity of value chains based on, e.g., the regional value chain (RVC) and reshoring. With the advent of Industry 4.0, many manufacturing companies are introducing smart factories. A new type of manufacturing execution system (MES), a core system of smart factories, is necessary, owing to the new technologies and the increase in collaboration between companies. Here, we present the framework, development, and application processes of a “cloud-based collaborative MES System” to support the value chain of “order-design-production-delivery” for the manufacture of personalized sportswear products in the fashion industry in Korea. To this end, first, nine future MES deployment directions and frameworks are presented. Second, we present the UML modeling, conceptual framework, and functional framework for MES system development, considering six future MES establishment directions such as cloud and collaboration. Third, the application and effect of the designed and developed cloud-based collaborative MES system are analyzed for design, fabric, printing, and sewing companies that play a role in each stage of the sportswear value chain.
... GC can be elucidated to which extent the SC actors recognize that their business purposes and objectives are accepted with an all-inclusive goal of the SC (Angeles & Nath, 2001;Cao & Zhang, 2011). When the company realizes that achieving its own goals must take into account the achievement of the goals of the entire SC, it can be indicated that there is a match in the goals within the SC. ...
Purpose: Nowadays, the Supply Chain (SC) has acquired a fundamental role for organizations to increase their performance, competitiveness, market-share, and effectiveness. Performance considers as a concept that interprets the firm behaviour in harnessing the firm's resources through operations for arriving the firm's purposes. The connecting between SCM and performance measure is from the best way that judges the capability of SCM and firm success. However, the effort of current research is dedicated to insightfully explore the impact of SC collabration dimensions on Operational Performance (OP) through identifying the moderation role of SC complexity (SCC) Al-Ghalbi International Company for Engineering and Contracting in Oman. Design/methodology/approach: To serve the nature of the current research and its objectives, the research is selected the quantitative method. 221 valid respondents are used for analysis purposes using SPSS program. A Multiple Linear Regression (MLR) test is employed to obtain the hypotheses findings. Findings: the results of the research indicated that the Information Sharing (IS), Goal Congruence (GC), and Knowledge Creation Sharing (KCS) diminutions of the SC collabration diminutions had a direct and affirmative impact on OP where Resources Sharing (RS) and Decision-Making Synchronization (DMS) diminutions of the SC collabration did not provide empirical support. The results, further, uncovered that SCC had a moderation role between SC collabration and OP especially with IS and KCS dimensions. Originality/value: the most important novelty of the current article is that it considers as the first study evaluating the moderation role of SCC on SCM context.
... This collaborative perspective allows supply chain partners to view logistical collaboration as a positive-sum game rather than a zero-sum game, characterized by a set of shared information [19], common goals [20], and synchronization of decisions and sharing of resources [21]. ...
... Literature has confirmed the importance of congruence in top management support, management styles, and best practices to enhance these dynamic capabilities (Kodama 2018;Rajaguru and Matanda 2013;Zeng et al. 2017). In inter-organizational relationships, several authors confirmed that to ensure successful business-to-business partnership, partnering organizations must have some degrees of congruency with their supply chain members (Angeles and Nath 2001;Gopal et al. 2016;Rajaguru and Matanda 2013). Due to competitive pressures, firms in supply chains increasingly adopt similar behavior, common technical terminologies, and business norms to hedge against uncertainty and to improve flexibility through effective communication and knowledge exchange (Emden et al. 2006). ...
The literature has highlighted manufacturing flexibility as an important requirement for an effective response to market uncertainty; however, the impact on financial performance often showed mixed results. Through the lens of congruence and uncertainty reduction theories, this study argues that cultural compatibility can enhance the efficacy of this relationship. In addition, as product complexity increases, these relationships can be influenced differently. A survey was conducted on 150 Vietnamese manufacturers and found that cultural compatibility acted as a mediator to enhance the effects of manufacturing flexibility on financial performance. The results revealed that manufacturers initially experienced unfavorable financial measures from the implementation of manufacturing flexibility, however, with the cumulative efforts of cultural compatibility resulting in competitive advantage for the firm. That is, when achieving cultural alignment with their supply chain partners, firms can leverage manufacturing flexibility to capture higher market share and profits. On one hand, product complexity dampens the impact of manufacturing flexibility on cultural compatibility, however, its joint effects with cultural compatibility can positively influence financial performance, in terms of market share and revenues. This represents a unique opportunity for firms, as cultural compatibility can be an alternative to offset or to accommodate higher levels of complexity when competing in a global economy.
... Technology proves to be instrumental to achieve this with real-time information sharing. Literature defines information sharing as extend by which firm shares relevant, complete and accurate information within time to SC partners (Angeles and Nath, 2001;Cagliano et al., 2003;Sheu et al., 2006). Information sharing creates virtual SC (Li et al., 2006) and helps in virtual integration by bringing connectivity among SC partners (Sharma and Bhat, 2014). ...
... Technology proves to be instrumental to achieve this with real-time information sharing. Literature defines information sharing as extend by which firm shares relevant, complete and accurate information within time to SC partners (Angeles and Nath, 2001;Cagliano et al., 2003;Sheu et al., 2006). Information sharing creates virtual SC (Li et al., 2006) and helps in virtual integration by bringing connectivity among SC partners (Sharma and Bhat, 2014). ...
The environment in which supply chain (SC) operate keeps changing and so does the SC, making uncertainty as it's trait. SC agility is the key attribute which defines the capability to respond efficiently and effectively to such changes in order to achieve desired performance and achieve sustainable source of competitive advantage. The purpose of this study is to identify the enablers to achieve agility in automotive aftermarket SC and further modelling these enablers to understand their driving power, dependence and strategic importance. In phased approach, this article defines the various attributes of the automotive aftermarket SC which impacts its agility based on literature review and expert interviews and establishes interaction among the variables. Interpretive structural modelling (ISM) is used to present a hierarchy-based model and the mutual relationships among these enablers. ISM is supported with MICMAC analysis to determine the driving and dependence power among variables. Based on the results from the model of ISM, this paper also proposes the conceptual model and poses hypothesis for achieving SC agility and its impact on SC performance. In concluding remarks, paper provides commentary on the managerial implications, limitation of the current study along with future research directions.
... This collaborative perspective allows supply chain partners to view logistical collaboration as a positive-sum game rather than a zero-sum game, characterized by a set of shared information [19], common goals [20], and synchronization of decisions and sharing of resources [21]. ...
... Literature has confirmed the importance of congruence in top management support, management styles, and best practices to enhance these dynamic capabilities (Kodama 2018;Rajaguru and Matanda 2013;Zeng et al. 2017). In inter-organizational relationships, several authors confirmed that to ensure successful business-to-business partnership, partnering organizations must have some degrees of congruency with their supply chain members (Angeles and Nath 2001;Gopal et al. 2016;Rajaguru and Matanda 2013). Due to competitive pressures, firms in supply chains increasingly adopt similar behavior, common technical terminologies, and business norms to hedge against uncertainty and to improve flexibility through effective communication and knowledge exchange (Emden et al. 2006). ...
... For instance, electronic data interchange (EDI) is an effective tool for exchanging data between a firm and its supply chain partners. To harness the full potential of EDI, consideration should be given to such protocols for its implementation as the selection of EDI standards, buyer-supplier dyadic EDI partnerships, top management's commitment, flexible IT infrastructure, and accessibility of inter-organizational communication networks (Angeles and Nath 2011). Firms frequently apply EDI in procurement, order processing, and real-time transactions (Dwaikat et al. 2018). ...
Drawing on the dynamic capability view, this study analyzes the effects of IT capabilities on supply chain capabilities and organizational agility. Based on survey data from 218 firms in Pakistan and employing structural equation modeling, our results reveal that the IT capabilities of IT infrastructure and IT assimilation influence supply chain capabilities of information integration and operational coordination, and that these supply chain capabilities affect organizational agility. In addition to the direct effects, IT infrastructure has an indirect effect on supply chain capabilities through IT assimilation, and information integration has an indirect effect on organizational agility through operational coordination. Theoretical and managerial implications are discussed.
... In the researches, congruence is also mentioned as fit, compatibility, or similarity. Previous studies alleged that there should be a fit among the organizational ingredients of business, people, official and unofficial organization, and resources for gaining internal effectiveness within a firm (Angeles & Nath, 2001). Goal congruence among supply chain members is the extent to which supply chain members comprehend their own aims are satisfied by achieving the supply chain aims. ...
Although recently there has been great interest in supply chain risk management (SCRM), little is known about in the field of risk management why some supply chains perform well, whereas others do not. For this reason, this study focuses on variables that can improve SCRM performance. Collaborative risk mitigation strategies, namely, risk information sharing, decision synchronization, goal congruence, resource sharing, and collaborative communication have been rarely theoretically analyzed in relation to SCRM performance by considering the moderating effect on relational risk in the field of SCRM literature. Therefore, to enhance information processing theory (IPT), the purpose of this study is to investigate the effect of collaborative risk mitigation strategies on SCRM performance with considering the effect of relational risk. This study develops a conceptual model encapsulating interrelationships between collaborative risk mitigation strategies and SCRM. By using IPT, this paper investigates how collaborative risk mitigation strategies can influence SCRM performance by considering the moderator effect of relational risk. Findings of this study propose that (1) collaborative risk mitigation strategies are positively related to SCRM performance (2) relational risk moderates the relationships between collaborative risk mitigation strategies and SCRM performance. This paper renders contribution to SCRM literature by presenting a model of interrelationships among collaborative risk mitigation strategies and SCRM performance.
... SCC consists of resource sharing, information sharing (Sheu et al., 2006;Manthou et al., 2004;Ruel et al., 2013), joint decision making, goal congruence and incentive alignment (Stank et al., 2001;Angeles and Nath, 2001;Simatupang and Sridharan, 2005; Kumar and Nath Banerjee, 2012) among SC partners. SCC helps in co-creating value within the SC through SC partner's contribution in knowledge, information and tangible resources (Ta et al., 2015). ...
Purpose
The purpose of this paper is to investigate the impact of use of Information Technology (IT) and relational aspect on supply chain collaboration (SCC) in the context of developing country, in this case India. The study has considered two important components of use of information technology viz. information sharing and information quality, and further investigated their impact on SCC. Two important components of relational aspect viz. trust and commitment have been considered, as identified from literature review, trust has been considered as an antecedent to commitment and the impact of commitment on SCC has been investigated. The research also investigates the impact of supply chain collaboration on financial performance of the firm.
Design/methodology/approach
Based on extensive review of SCC literature a research model has been proposed hypothesizing the relationships between information sharing, information quality, trust, commitment, supply chain collaboration and financial performance. The proposed research model is tested using data from 166 manufacturing firms across India. Structural equation modeling was used to test the hypothesized relationships between constructs
Findings
The results showed that there is significant positive impact of information sharing and information quality on supply chain collaboration. Consistent with earlier literature, trust was found to have a significant positive impact on commitment and commitment was found to have significant positive impact on supply chain collaboration. Further, the findings confirmed the positive relationship between supply chain collaboration and financial performance of the firm
Originality/value
This is the first study, to the best of our knowledge which has investigated the impact of SSC on financial performance in Indian context. This study has taken into account both use of IT and relational aspect simultaneously and investigated their impact on SCC
... Methods to achieve operational and supply chain integration have been suggested by drawing upon advanced enterprise information technology [24] and employing goal congruence [8], decision synchronization [14], resource sharing [13], incentive alignment and collaborative communication [25][26][27]. Z.X. Guo et al. [28] have proposed a radio frequency identification RFID-based intelligent decision support system architecture, which can easily be integrated with production decision-making as well as production and logistics operations in the supply chain. ...
Today, logistics activities have become a major source of pollution that affects the environment and green logistics is becoming a hot topic. A logistics company’s operating strategy determines the direction of logistics activities and impact degree of logistics activities on the environment. And in logistics enterprises, there is a direct relationship between efficiency and collaboration as collaboration can reduce logistics costs and the negative impact of the bullwhip effect and increase the service level. Synergy degree evaluation, therefore, is crucial to analyze collaboration, identify vulnerabilities, promote development and is also a key step in building a green logistics system. This paper employs Synergetics to comprehensively evaluate the synergy degree in sustainable logistics enterprises. First, Synergetics is introduced to evaluate the synergy degree of sustainable logistics enterprises and the basic Synergetics principles are presented. Second, based on the Law of the Factors of Production, the synergy elements and logistics enterprise content is divided into three main factors: subject elements, object elements and facility and equipment elements. Then, a measurement model and framework for the synergy degree of logistics enterprises is built. Finally, a case study is given to verify the effectiveness of the proposed model and framework. It was found that the higher the logistics enterprise synergy degree, the higher the efficiency.
... Supply chain collaboration dimensions in scientific literature.Dimensions ReferencesSupply chain collaboration Information sharingAngeles and Nath 2001;Cagliano, Caniato, and Spina 2003;Sheu et al. 2006; Cao and Zhang 2011 Decision synchronization Simatupang and Sridharan 2002; Lockamy and McCormack 2004; Cao and Zhang 2011 Incentive alignmentSimatupang and Sridharan 2005;Manthou et al. 2004; Cao and Zhang 2011 Resource sharing Harland et al. 2004; Lamming 1996; Cao and Zhang 2011 Collaborative communication Goffin, Lemke, and Szwejczewski 2006; Tuten and Urban 2001; Cao and Zhang 2011 Joint knowledge creation Malhotra, Gasain, and El Sawy et al. 2005; Bhatt and Grover 2005; Harland et al. 2004; Cao and Zhang 2011 Goal congruence Angeles and Nath 2001; Lejeune and Yakova 2005; Cao and Zhang 2011 Collaborative advantages Process efficiency Bagchi et al. 2005; Cao and Zhang 2011 Offering flexibility Holweg et al. 2005; Gosain, Malhotra, and El Sawy 2004; Bagchi et al. 2005; Cao and Zhang 2011 Business synergy Tanriverdi 2006; Cao and Zhang 2011 Innovation Kaufman et al. ...
The purpose of this paper is to provide theoretical insights on the impact of supply chain collaboration on the operational performance of firms and collaborative advantage as an intermediate variable in the context of the supply networks of internationalized firms. The research is based on a case study of a distribution network constituting Russian and international firms. The obtained results indicate that supply chain collaboration improves operational performance of internationalized firms and firms in domestic market. Moreover, the study advocates that collaboration in distribution networks can be considered as driving factor for international firms to enter the emerging markets through supply networks.
Ağ şeklinde yapılanan tedarik zincirleri, ürün ve malzeme akışlarının yanı sıra stok yönetim süreçleri için gerekli olan bilgi akışlarına destek veren kritik organizasyonel yapılardır. Tedarik zincirlerinde 2000’li yılların başından itibaren elektronik ticaretin etkisiyle şekillenen tedarik zinciri entegrasyon eğilimlerinin temel destekleyici unsurları olan organizasyonlar arası sistemler (OAS) 2010’lu yılların başına kadar büyük ölçüde ikili sistem entegrasyonlarına dayalı olarak yönetilirken, 2010’lu yılların başından 21. yüzyılın ilk çeyreğine kadar olan dönemde web teknolojilerinin gelişimiyle birlikte büyük bir dönüşüm geçirmiştir. Bu çalışmanın temel amacı OAS yazınına ilişkin sistematik bir yazın taraması yürüterek alana ilişkin dönüşümü teorik temelleriyle birlikte incelemektir. Sistematik yazın taraması kapsamında incelenen bilimsel araştırmalar bilimsel araştırma metodolojisinin temel özellikleri, kullanılan yöntemler, araştırmaların yoğunlaştığı alanlar, veri toplama yöntemleri ve bağımlı-bağımsız değişken ilişkileri açısından incelenmiştir. Bunların yanı sıra alan yazında ön plana çıkan çalışmalardan farklı olarak; OAS’ler üzerindeki etkileri, genellikle açıklayıcı araştırma metodolojisine dayanan çok değişkenli istatistiksel yöntemler ve matematiksel modellerle incelenen ve OAS’lerin etki alanlarını temsil eden kavramlar sistematik olarak sınıflandırılarak tematik yoğunlaşma alanları ortaya çıkarılmıştır.
Supply Chain Management often requires independent organizations to work together to achieve shared objectives. This collaboration is necessary when coordinated actions benefit the group more than the uncoordinated efforts of individual firms. Despite the commonly reported benefits that can be gained in close relationships, recent research has indicated that collaboration attempts between purchasing firms and their suppliers have not been as widespread as anticipated. Using a survey of procurement professionals, this research investigates how the purchasing function utilizes collaboration in its supply chain relationships. Structural equation modeling is used to identify how information sharing, decision synchronization, incentive alignment, collaborative communication, and trust impact collaboration, as well as how collaboration impacts performance. Results from 86 survey responses indicate that firms are still not fully utilizing collaborative relationships.
Today collaboration management is consider in the literature of administration sciences as one of the most important business strategies implemented in companies, essentially in Small and Medium Enterprises (SMEs), to gain and to increment competitive advantages and to integrate personnel as well as its functional areas and departments of the company. Similarly, collaboration between companies not only is a synonym of information interchange, but also a communication of best practices, sharing of risks and generation of knowledge. Then, the main objective of this research is to understand the effects of collaboration activities on costs of Small and Medium Enterprises (SMEs), considering for this study a sample of 346 companies operating in Aguascalientes region in Mexico. The obtained results show that collaboration activities have positive and significant effects on SMEs costs.
There is a growing concern on how pharmaceutical products are managed in the market when they are damaged or reach end of life. As the society becomes informed, Pharmaceutical industries are experiencing the challenge of complying with many regulatory requirements from various regulatory institutions. Reverse logistics sometimes referred to as "product-take-back" is seen as one of the concepts as the wider concept of green supply chain management that can possibly address this problem. The study seeks to examine the effects of reverse logistics on organizational performance in the Pharmaceutical Manufacturing Companies in Ashanti region. A descriptive cross-sectional study was used to obtain empirical evidence to help address the existing gap. The study considered all Pharmaceutical Manufacturing Companies in the region and therefore census sampling was done. The study sample consisted of 30 managers of Pharmaceutical industries. Thirty (30) top managers of Pharmaceutical Manufacturing Companies were recruited using a simple random sampling technique. With the aid of the Open Data Kit (ODK) software designed for Android OS, data was collected using mobile phone device. The results indicated that reverse logistics forms part of the strategic positions of most pharmaceutical manufacturing companies in Kumasi (83.3%), and it has a positive effect on performance (r=0.44, p=0.015). Assurance of information quality systems (r=0.60, p=0.00) and promotion of collaboration among the actors of the supply chain (r=0.74, p=0.00) have positive effect on the performance of pharmaceutical companies. To ensure higher returns on investment in pharmaceutical manufacturing companies, stakeholders should encourage and welcome efforts that seek to guarantee and foster information quality systems, collaboration among supply chain actors, and the adoption of reverse logistics systems.
Purpose
Within the context of an open innovation business environment, the frequent interaction and coordination activities among heterogeneous partners have a significant impact on enterprises' business model. Nevertheless, fewer empirical research has been made to explore how to match external partners and update organizational dynamic capabilities at an ecosystem level. Therefore, this paper attempts not only to investigate the direct impact of partner match on different business model innovation (BMI) themes (efficiency-centered BMI and novelty-centered BMI) but only to shed light on the pivotal mediating role of interfirm dynamic capabilities.
Design/methodology/approach
This paper utilized the methodology of Partial Least Squares Structural Equation Modeling (PLS-SEM) to investigate the impact of diverse partner selection criteria and interfirm dynamic capabilities on two distinctive themes of BMI. More than 20 industry clusters with multiple industries were selected as representatives of the creative ecosystem, predominantly from the Yangtze River Delta region. Valid data were collected from 254 managers by both online questionnaires and offline interviews.
Findings
The findings of the study show that different partner match criteria have distinct direct impacts on BMI themes. Partner complementary and partner synergy, deriving from the “task-related criteria”, are significantly correlated with both EBMI and NBMI. Conversely, partner compatibility, deriving from “Partnering-related Criteria”, shows a positive correlation with EBMI but not NBMI. Furthermore, compare the indirect effect on EBMI, the paper’ results demonstrate interfirm dynamic capabilities as mediator can more maximize external benefits to promote NBMI.
Practical implications
The study findings effectively help enterprises implement different BMI themes. From a management perspective, whether pursuing EBMI or NBMI, enterprises should consciously seek partners who can provide complementary support or share mutual goals across diverse industries. This strategic approach can significantly enhance the opportunities for sustainable and innovative business development. Furthermore, to successfully accomplish NBMI, enterprises must cultivate interfirm dynamic capabilities encompassing a comprehensive range of cross-organizational innovation capacities, such as bolstering organizational learning capability, establishing interactive network platforms to enhance coordination capabilities and engaging in integrative activities to foster a collective mindset.
Originality/value
This paper contributes to the match theory by introducing three critical matching criteria, enabling enterprises to discern partners based on diverse organizational characteristics. Additionally, this paper broadens the scope of the dynamic capability literature by adopting a network perspective to strengthen interaction and relationship mechanisms. The authors primarily elucidate the concept of interfirm dynamic capabilities as a formative higher-order model formed by three sub-capabilities (absorptive capacity, coordination capability and collective mind). Finally, this paper combines matching theory with dynamic capacity theory to the field of BMI, which adds depth and complexity to the existing ecosystem innovation research.
Contemporary research is underway to explore the potential applications of block chain technologies in the various facets of supply chain management (SCM) e.g., planning, distribution, sustainability etc. However, most of these applications regard the collaboration between supply chain (SC) partners as essential for generating the advantages of embracing such block chain technologies (BCT). While there is a lot of research on the technologies, their applications, and the resulting advantages; there is a paucity of discussion about the way the SC partners need to collaborate to facilitate the desired applications of these technologies. This chapter focuses on understanding the relevance of the antecedents of the SCC in the era of BCT and highlights the opportunities and challenges for BCT implementation in SC networks. It reviews some of the key antecedents of SCC considering the BCT implementation and explains how SC partners may leverage these technologies for enhancing the collaborative advantage in the network.
The old adage “it is not what you know, but who you know” suggests that in connection(s) lies the key(s) to success. But what does success mean, and for how long will it last? What does the choice of partner, and network connections say about the performance implications of contracting, particularly in the case of a public–private partnership? With countries such as the United States accounting for the world's largest buyer (of any and everything), several suppliers eagerly await their opportunity to contract with large government entities, but is it always a wise decision? Such questions remain largely unexplored and require answers. This research provides answers to these questions by integrating congruence, and network theory to investigate how government contracting impacts private suppliers' financial performance and how suppliers' supply chain network connections moderate this relationship. Results using panel data over several years suggest that while contracting with government bolsters' short‐term financial performance (ROA), it negatively affects long‐term supplier performance (Tobin's Q). In addition, the prominence of a firm's connections (i.e., who they know) and the composition of these connections enhances the performance gains, highlighting the critical role of a firm's network structure on their performance within the contracting relationship. We therefore find that the power of supply chain network connections enhances the short‐term positive effects and mitigates the long‐term adverse effects when contracting with government buyers, as the relationship is not always universally positive.
Supply chain cooperation provides more of the benefit provided by acting independently with long-term relationships and working closely towards common goals in a planned manner. With the influence of technological developments, different methods can be applied to optimize the preparation and coordination of decisions in supply chain cooperation. The purpose of this article is to create an understanding of supplier collaborations and the factors affecting supply chain collaboration (SCC). The drill-down discusses the benefits that will come if supply chain businesses successfully implement collaboration, and the various factors that help create it. The
systematic review includes full-text articles from various literature platforms using verified keywords. Articles are reviewed to identify factors that influence supply chain collaboration (SCC). The review suggests that for the successful implementation of cooperation, businesses should focus on contracts, knowledge sharing, joint knowledge creation, advanced technology, goal alignment, incentive alignment, use of information tools, decision synchronization, resource sharing, and common communication. The review provides
the attention of the parties to supply chain cooperation (SCC). An overview of the scopes and benefits of using supply chain collaboration (SCC) is instructive for academics and industry representatives. Key Words: Supply chain collaboration, Information sharing, Goal alignment, Incentive alignment, Decision synchronization.
This research aims to study the relationship and impact between the Supply chain collaboration and the Collaborative advantage of the National Company for household furnishings in Mosul. A hypothetical model was presented comprising the dimensions of Supply chain collaboration, which included Information sharing, Goal congruence, Decision synchronization, Incentive, Resource sharing, Collaborative communication, and Joint knowledge creation tighter with its relationship with Collaborative advantage. The resolution form has been relied upon as an essential tool for collecting data and information using statistical methods to test search hypotheses using SPSS V.24.
Thirty questionnaires were distributed, 28 questionnaires were returned, and the response rate was 93%. In recent years, there has been a need for many companies to open up and cooperate with organizations outside the organization. This has allowed cooperation with partners to ensure that the processing chain is effective and responds to changing market needs. This has allowed me to cooperate with partners to ensure that the processing chain is effective and responds to changing market needs. For this reason, companies have continued to adopt the principle of cooperation in the processing chain to maintain resources for both the customer and the equipped.
This study reached a set of conclusions; there are correlations and impacts between the Supply chain collaboration and the collaborative advantage of the firm under examination. In light of the research findings, some recommendations mainly were: increasing the company's interest in the topics of the Supply chain collaboration and collaborative advantage because of their role in reducing storage costs and improving productivity.
Key words: Supply Chain Collaboration, Collaborative Advantage
Supply chain cooperation provides more of the benefit provided by acting independently with long-term relationships and working closely towards common goals in a planned manner. With the influence of technological developments, different methods can be applied to optimize the preparation and coordination of decisions in supply chain cooperation. The purpose of this article is to create an understanding of supplier collaborations and the factors affecting supply chain collaboration (SCC). The drill-down discusses the benefits that will come if supply chain businesses successfully implement collaboration, and the various factors that help create it. The systematic review includes full-text articles from various literature platforms using verified keywords. Articles are reviewed to identify factors that influence supply chain collaboration (SCC). The review suggests that for the successful implementation of cooperation, businesses should focus on contracts, knowledge sharing, joint knowledge creation, advanced technology, goal alignment, incentive alignment, use of information tools, decision synchronization, resource sharing, and common communication. The review provides
the attention of the parties to supply chain cooperation (SCC). An overview of the scopes and benefits of using supply chain collaboration (SCC) is instructive for academics and industry representatives. Key Words: Supply chain collaboration, Information sharing, Goal alignment, Incentive alignment, Decision synchronization.
Desirable performance of sustainable pharmaceutical supply chain plays a key role in health attainment and performance evaluation is an essential element of effective pharmaceutical supply chain. Several models have been developed for performance evaluation of supply chains. The important point is that the model should be comprehensive and produces the reliable results. For this purpose, comprehensive criteria for evaluation of all levels at the supply chain is identified based on the revised perspectives of Balanced Scorecard. Considering the network nature of the supply chain, Anderson Peterson Network Data Envelopment Analysis (AP-NDEA) model is used to measure efficiency and rank efficient units. To overcome the weakness of this model, this paper for the first time integrates the predictive Neural Network with the AP-NDEA model called Neuro-AP-NDEA. The proposed model estimates the efficiency measurement function in the shortest time, results in computational savings in memory and is more resistant to statistical disturbances. To make the evaluation model more effective and realistic, Interval Evidential Reasoning with linguistic Interval Fuzzy Belief degree (IFB-IER approach) is applied. A numerical example is provided to illustrate the model. The analytical results indicate that the Neuro-AP-NDEA model allows for an accurate prediction and more efficient performance evaluation than the AP-NDEA model.
The road to sustainable supply chain (SSC) is passing from suppliers which are the critical elements of supply chain. It is very important to have supply chain collaboration (SCC) with major suppliers to maintain a long-term stable relationship with them. The aim of this chapter is to find the relationship between trust and SCC established with major suppliers. An empirical research is conducted to measure the relationship between trust and SCC with major suppliers. Positive relationships between trust and supply chain collaboration is hypothesized. It is empirically proved that there is a strong positive relation between two constructs. This research will provide theoretical and practical contributions to both academicians and practitioners working in supply chains.
The purpose of this document is to present the evolution of the supply chain with different points of view, from the perspective of the main authors on the subject, in order to show the benefits and difficulties faced in carrying out the sustainable orientation of the supply chain (SSCO). For this research, it is necessary to take into account from which point each of the definitions that helped reach the concept of SSCO was born and how the concept has changed over the years. It is interesting to note that currently the concept does not have a specific definition, because it is in a boom in recent years, which makes it an attractive topic to investigate and learn more in depth. In Colombia it has very few exponents of the subject. Therefore, researching SSCO can generate a competitive advantage in the industry for supply chains that compete in the interior and exterior of the country.
This article proposes a research model that explores the social factors affecting knowledge sharing and employee engagement and examines the mediating role of knowledge sharing on employee engagement. Data was collected from 191 employees from a large holding company and the research model was empirically tested using partial least squares analysis. The results show that coworker congruence, organizational commitment, and participative decision-making affect knowledge sharing and employee engagement. The findings also reveal that knowledge sharing has a full mediation effect between coworker congruence and employee engagement and between decision-making and employee engagement. In addition, knowledge sharing also has a partial mediation effect between organizational commitment and employee engagement. This study is a pioneering attempt to understand the effects of social factors on knowledge sharing and employee engagement. The findings of this study will be helpful to organizations using knowledge sharing systems as mechanisms to promote knowledge sharing and employee engagement.
Purpose
Given the lacuna in sustainability studies which investigate collaborative supply chain relationships in the context of the circular economy (CE), the purpose of this paper is to explore how farmers manage stakeholder relationship in the supply chain to reduce food waste within the CE framework.
Design/methodology/approach
A qualitative approach using semi-structured interviews is used to collect primary data for this research. Interviews are conducted with farmers across different farming types in the UK. A thematic analysis is used to discuss the most prominent themes.
Findings
The findings extend previous research investigating collaboration in sustainability settings. Farmers adopt collaborative relationships to manage exchanges of food waste and to share knowledge of waste management practices. However, contrary to extant literature, the study finds that geographic proximity is still relevant in the CE framework, although its importance is determined by the type of exchange: i.e. physical or non-physical.
Practical implications
Based on the study’s findings, recommendations for further research are proposed. The study also advises on practical considerations for supply chain managers wishing to adopt collaborative relationships to support circular models of supply chains.
Originality/value
The study contributes to the sustainability literature by adding new knowledge to the relatively new theory of the CE. It demonstrates that factors of collaboration identified in previous sustainability research are still relevant in the CE framework, and thus require further investigation into the significance of collaboration. The study is also of relevance to supply chain managers wishing to adopt the CE framework in the transition to more sustainable supply chains.
Purpose
This paper aims to examine how information sharing affects cash flow performance through the competitive capabilities of low cost or product quality.
Design/methodology/approach
In total, 159 survey responses were collected from Norwegian manufacturing firms in 2018. Structural equation modelling (SEM) was used to analyse the data collected.
Findings
The low-cost competitive capability was found to positively mediate the effect of information sharing on cash flow performance. However, product quality competitive capability did not have a significant mediating effect between information sharing and cash flow performance. Rather, customer satisfaction fully mediated the relationship between product quality, capability and cash flow performance. The empirical results not only support how the competitive capabilities can be developed through information sharing but also illustrate that the competitive capabilities affect cash flow performance through different mediating routes.
Originality/value
While information sharing and competitive capabilities have been studied previously with regard to financial performance, less emphasis has been placed on how customer satisfaction might explain the mediated relationship between product quality, competitive capability and financial performance. In addition, financial performance is measured by the proxy of cash flow. The use of cash flow as a performance measure leads to a more forward-looking financial performance measure. This is especially appropriate for non-listed firms.
Recent disasters such as the tsunami in the Indian Ocean in 2004, the earthquakes in Haiti and Chile in 2010 and the earthquake in Nepal in 2015 have increased the importance of and interest in humanitarian logistics around the globe, given that such events have claimed millions of lives and affected millions more. Such damage could be reduced if improvements were made to logistics operations. In this chapter, we explain the appropriateness of System Dynamics (SD) to study collaboration in humanitarian logistics by describing the stakeholders involved, response phases, flows involved in the humanitarian supply chain, and their interactions. We also provide some adaptions of Project Management with SD in order to provide a tool to improve the planning process of humanitarian operations.
Market share erosion and dethronement of market leaders are examined through the lens of "Austrian" economics. Our results suggest that leaders are more likely to experience market share erosion and/or dethronement when—relative to industry challengers—they are less competitively aggressive, carry out simpler repertoires of actions, and carry out competitive actions more slowly. These findings, hased on seven years of data collected in 41 industries, contrihute to research on hypercompetition, organizational decline, and competitive dynamics. In the research presented here, we explored the extent to which dethronement and market share erosion are a function of the competitive behaviors or actions of industries' market share leaders and their respective number two challengers. More spe-cifically, we developed and tested a set of hypoth-eses concerning the characteristics of competitive actions carried out by market share leaders and challengers and the impact of these competitive behaviors on the erosion of market share gap be-tween the two and the likelihood of leader de-thronement. For many firms, sustaining industry leadership, dethroning the current leader in their industry, or closing the market share gap between themselves and the current leader are key organizational objec-tives. Other things being equal, market share lead-ers are more profitable because they exploit econ-omies of scale and market power, as well as first-mover and reputational advantages (Armstrong & Collopy, 1996; Buzzell, Gale, & Sultan, 1975; Lieberman & Montgomery, 1988; Zeithaml & Fry, We wish to thank Javier Gimeno for many helpful comments on a draft of this article.
The diffusion of network technologies and the developing interest in emerging organizational forms suggest that researchers ought to pay more attention to the development of "electronic partnerships." This preliminary investigation tests a theoretical framework relating two pivotal themes, power and trust, to the use of electronic data interchange (EDI). Separate models were tested incorporating two dimensions of EDI use: volume of transactions and diversity of EDI transaction sets. The relationships among supplier dependence, customer power, and EDI use were different for volume and diversity, suggesting unique conditions that predict each dimension. Interestingly, power was negatively related to the volume of EDI transactions indicating that, while electronic networks may facilitate easier exchanges, they may not necessarily lead to increases in the frequency of exchanges. The relationships among commitment, trust, and EDI use were also different for volume and diversity. Trust was related to diversity but not volume. Moreover, trust was related to increases in diversity of EDI use, in contrast to power, which was negatively related to diversity. This latter finding may offer an important prescription for managers who seek to expand the effective use of EDl and for IT researchers who need to focus on the role of trust in supporting information exchange between electronic partners.
Though the concept of a multiperson decision making unit (DMU) has been widely accepted in principle, very few empirical studies have surveyed all members of the DMU. In those few studies which have surveyed multiple decision participants, data were collected via "snowball" personal interviews. In a single-stage snowball a known member of the DMU is asked to provide a list of other persons involved in the decision making process. That list is used for a subsequent study. Multiple-stage snowballing involves asking all of the respondents in the first stage who else was in the DMU, then those in the second stage, and so on. Exhaustive snowballing involves continuing the process until no new DMU members are generated. As snowball personal interveiws are an extremely expensive method of collecting data, large-scale DMU research has been financially impractical for most empirical studies. A study of 319 DMUs was designed to assess the feasibility of snowballing by telephone and to ascertain the impact of exhaustive versus single-stage snowballing on the nature of the resultant DMU.
This study examined the impact of strategic similarities between target and bidder firms on changes in postmerger performance. Set in the U.S. banking industry, the empirical examination shows that mergers between banks exhibiting similar strategic characteristics result in better performance than those involving strategically dissimilar banks.
This paper describes preliminary research into the effect of different approaches to supply chain management on manufacturing company performance. Three generic models were developed to describe the ways in which manufacturers manage relationships with their major suppliers and major customers. A set of financial and non-financial practice and performance measures was selected. Practice and performance data were collected from 74 U.K. manufacturers from the clothing and electronics industries. Data supplied by participating companies were used to test the appropriateness of the three generic models, and to investigate the ways in which their supplier-customer relationships impact upon their performance.
This is the final report of a major research programme at the Sloan School. The programme was initiated in 1984, under extensive corporate sponsorship, to explore the influence of Information Technology (IT) on the way in which organizations will be able to survive and prosper in the competitive environment of the 1990s and beyond. The book contains an introduction by Michael Scott Morton, and covers the following topics: the IT platform, IT and strategic management, IT and the new organization, IT and human dynamics, and IT impact on organization change and implementation. Each chapter has been written in non-technical language, includes little or no research methodology, and begins with an Executive Summary. Contributors: Stuart E. Madnick, Joanne Yates, Robert I. Benjamin, Julio J. Rotemberg, Garth Saloner, N. Venkatraman, K. Hugh Macdonald, John F. Rockart, James E. Short, Paul Osterman, Robert B. McKersie, and Richard E. Walton.
A critical element in the evolution of a fundamental body of knowledge in marketing, as well as for improved marketing practice, is the development of better measures of the variables with which marketers work. In this article an approach is outlined by which this goal can be achieved and portions of the approach are illustrated in terms of a job satisfaction measure.
The emergence of the Internet as a business-to-business communications tool enables a new wave of adoption of EDI and other interorganizational systems. Initiators of these trading-partner relationships must develop concrete strategies for managing the adoption and implementation risks associated with EDI. They may have to subsidize both the initial adoption and subsequent internal usage of these systems by their trading partners if they are to maximize their benefits from the technology. EDI can create strategic value in certain circumstances. To improve internal processes and thus produce operational benefits, it must improve the information flow between trading partners to the point where it exceeds the threshold level. Finally, because the operational benefits of EDI are context-specific, initiators should require their trading partners to develop specific metrics to measure its effect.
The author examines the reliability and validity of measures of organizational characteristics used in previous marketing studies in the areas of strategic planning and distribution channels. Key informants in 506 wholesale-distribution companies provided reports on (1) characteristics of the firm's product portfolio and (2) characteristics of the firm's power-dependence relations with its major suppliers and customers. In contrast to previous investigations, which sampled only a single informant per unit of analysis, data were collected from multiple informants in each firm. Results showed that informant reports often achieved convergent and discriminant validity when variance due to methods factors was explicitly modeled. However, partitioning of variance according to trait, method, and random error components showed that informant reports often exhibited less than 50% variance attributable to the trait factor under investigation. Implications of the findings are discussed for those marketing studies which focus on organizations or organizational subunits as the unit of analysis.
Perceptual data from the population of buyers and suppliers to a major electronics firm were collected to test the extent of judgmental convergence between matched pairs of buyers and suppliers with respect to the suppliers' quality management practices and the buyers' supplier development activities. The customer firm (and its supply base) was chosen due to its national leadership in quality improvement achievements and forward thinking in supply management. It was believed that this electronic systems manufacturer would be most likely to have reached a common understanding with its suppliers regarding continuous improvement needs. Results indicate that buyers and suppliers are largely in agreement regarding the extent of the suppliers' total quality management (TQM) implementation. Little agreement was noted regarding the buyers' execution of supplier development activities. Recommendations to supply managers regarding enhanced communication with their suppliers and recognition of their suppliers' role in quality improvement are offered.
Consider multiple companies operating as a serial supply chain. Within this environment, end users form the demand for the last company in the supply chain, but the demand for upstream companies is formed by the companies in the immediate downstream supply chain link. It has been shown that demand seasonality and forecast error can increase as we proceed up the supply chain. These demand distortions, called the “bullwhip” effect, create inefficiencies for upstream firms. This work seeks to identify the magnitude of the problem by establishing an empirical lower bound on the profitability impact of the bullwhip effect. Results indicate that the importance of the bullwhip effect to a firm differs greatly depending on the specific business environment. Given appropriate conditions, however, eliminating the bullwhip effect can increase product profitability by 10–30%.
The information center (IC) provides an example of an organizational innovation based in the use of new information technology. While widely adopted, it has met with varying success among its implementors. This paper reports results from an exploratory study of IC adoption and implementation among twenty-seven information systems (IS) organizations. Itidehtifies certain correlates of success-the size of the host organization at the locations served by the IS unit together with the total number of IC services provided-that have been previously overlooked. These findings have implications for research beyond the case of information centers. Specifically, they suggest that any implementation research founded on the "critical success factor" approach, where managers are asked to judge those factors important to the success of their innovations, will be inadequate unless organizational context is also considered by the researcher in explaining this success. Research to date has not always met this criterion; future research must do so.
Incl. app., bibliographical references, index, answers pp; 593-619
The dyad approach has been used in several studies Matching a customer firm with a supplier firm reduces confounding errors and yields superior research
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as one unit of analysis. The dyad approach has been used in several studies (Ferrier, Smith, and Grimm 1999; Forker, Ruch, and Hershauer 1999; Moriarty and Bateson 1982; Ramaswamy 1997; Zaheer, McEvily, and Perrone 1998). Matching a customer firm with a supplier firm reduces confounding errors and yields superior research (Harnett 1982).
The Organizational Aspects of EDI: A Project Manager's Guide
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Breakthrough Partnering: Creating a Collective Enterprise Advantage
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