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Management of Technology: approach to building construction quality planning

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This paper proposes a quality management concept applied to building construction companies, stressing that quality does not only imply in meeting customer requirements, but also in the efficiency of its own production processes. Under this approach, this study aims to debate the use of Project Quality Planning, quality management tool focused on the above-mentioned singularities, to integrate the relations among project players and the processes involved, to ensure the best quality and the evolution of Quality Management Systems (QMS). Taking into account the involved diversity of products, players and processes in a construction project, this paper considers Management of Technology (MoT) introduction as an element that propitiates technological harmonization between players and processes, particularly in projects from Hospitality sector 1 , which adopts rationalized or industrialized building construction processes. In order to propose some guidelines, case studies methodology in the above-mentioned segment were carried out trying to identify the relations established between involved players, in which the Management of Technology could be put into an actual procedure.

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