Management MIS-information systems

Management Science (Impact Factor: 2.48). 01/1968; 14(4):147-147. DOI: 10.1108/eb000823
Source: RePEc


Five assumptions commonly made by designers of management information systems are identified. It is argued that these are not justified in many (if not most) cases and hence lead to major deficiencies in the resulting systems. These assumptions are: (1) the critical deficiency under which most managers operate is the lack of relevant information, (2) the manager needs the information he wants, (3) if a manager has the information he needs his decision milking will improve, (4) better communication between managers improves organizational performance, and (5) a manager does not have to understand how his information system works, only how to use it. To overcome these assumptions and the deficiencies which result from them, a management information system should be imbedded in a management control system. A procedure for designing such a system is proposed and an example is given of the type of control system which it produces.

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    • "Decision support Systems (DSS) are developed to support decision makers in their semi-structured tasks and appeared towards the end of 60's (Ackoff, 1968). The first architecture proposed by (Sprague and Carlsson, 1982) was composed by: 1. "
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    ABSTRACT: Knowledge-Based Decision Support Systems (KBDSS) have evolved greatly over the last few decades. The key technologies underpinning the development of KBDSS can be classified into three categories: technologies for knowledge modelling and representation, technologies for reasoning and inference, and Web-based technologies. In the meantime, service systems have emerged and become increasingly important to value adding activities in the current knowledge economy. This paper provides a review on the recent advances in the three types of technologies, as well as the main application domains of KBDSS as service systems. Based on the examination of literature, future research directions are recommended for the development of KBDSS in general and in particular to support decision making in service industry.
    Full-text · Article · Jan 2015
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    • "First, the amount of information required to be processed can be too large compared to the amount of time available to process it (Grisé & Gallupe, 1999; Schick et al., 1990). Second, the information may not be of high quality or relevance to the individual (Ackoff, 1967; Ho & Tang, 2001; Pollar, 2003). Third, the information has high entropy (Hiltz & Turoff, 1978), that is, it is not organized or formatted to be recognized as a significant or important part of the information processing context (Ho & Tang, 2001; Jones, Ravid, & Rafaeli, 2004). "
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    ABSTRACT: Using the conceptual lenses of information overload and sense making, this paper investigates the process of contemporary news consumption based on the qualitative content analysis of 112 interview transcripts from a diverse cross-section of US news consumers. We offer theoretical clarification of factors influencing news consumption and the role of social media in devising strategies for addressing information overload in order to facilitate news sense-making and the resulting civic knowledge formation. We provide news organizations with suggestions for appropriately designing offerings to compete in the era of new media and offer directions for future research in the domains of news, product, and brand information consumption.
    Full-text · Article · Jun 2014 · Computers in Human Behavior
    • "Starting with Ackoff 1967 [1], among others, managers and their information systems (IS) have been a constant topic of interest to researchers over the last five decades. Since decision support systems [2] evolved from a specific concept that originated as a complement to management information systems and overlapped in the late 1980s with executive information systems [3], we refer to our object of study as management support systems (MSS, [4] [5]). "
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    ABSTRACT: As manager's human-computer interface, end-user devices greatly determine the acceptance of management support systems (MSS). Accommodating managers' growing range of MSS use situations, this article proposes a model for selecting such devices from their business perspective. Based on a literature review, we derive a research model that incorporates three MSS use factors and a taxonomy for MSS devices. We validate this model with findings from an expert focus group and, by applying it in different industries, we demonstrate utility. Looking forward, we propose threefold: (1) Tablets are catching on among consumer managers. (2) For analyst managers, in turn, tablet functionalities matter more than tablets as a dedicated device. (3) Instead of providing "the more, the better" technical features for single devices, MSS design must focus on an "IS design for use" accommodating managers' increasingly different use situations.
    No preview · Conference Paper · Jan 2014
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