Privacy-Enhancing Identity Management in Business

Chapter · December 2011with8 Reads
DOI: 10.1007/978-3-642-19050-6_7
In book: Digital Privacy, pp.107-129


    Businesses make use of data routinely for daily operations, including sensitive and/or personal data. Personal data and information
    are, inter alia, seen as means towards customization of services for employees and for customers.

    Some elements of this processing of personal information and some practices have come under increasing scrutiny due to privacy
    concerns. There is undoubtedly a call for better privacy management in organisations, and a tendency to strengthen privacy
    regulations and policies up to the point where some of the current processes may even become impossible to execute or become
    outlawed. However, a basic fact is that even if users want maxmium privacy in business dealings, unless organisations can
    support these privacy requests, the users will not get their wish.