As a multidimensional construct which requires multiple competencies, online teaching is forcing universities to rethink traditional
faculty roles and competencies. With this consideration in mind, this paper presents a process-oriented framework structured
around three sequential non-linear phases: (1) before: preparing, planning, and designing; (2) during: facilitating, interacting, and providing/gathering feedback; and (3) after: reflecting and considering lessons learned. Grounded on existing models and on our experience designing and working with
faculty designing and teaching online courses, this framework provides a systemic understanding of the various roles and competencies
associated with online teaching. Use of this framework should enable higher education institutions (HEIs) to develop comprehensive
and effective faculty development programs, capable of helping faculty create and facilitate effective learning opportunities
for all students.
KeywordsOnline learning–Online teaching roles and competencies–Faculty development
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