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A process-oriented framework for acquiring online teaching competencies

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As a multidimensional construct which requires multiple competencies, online teaching is forcing universities to rethink traditional faculty roles and competencies. With this consideration in mind, this paper presents a process-oriented framework structured around three sequential non-linear phases: (1) before: preparing, planning, and designing; (2) during: facilitating, interacting, and providing/gathering feedback; and (3) after: reflecting and considering lessons learned. Grounded on existing models and on our experience designing and working with faculty designing and teaching online courses, this framework provides a systemic understanding of the various roles and competencies associated with online teaching. Use of this framework should enable higher education institutions (HEIs) to develop comprehensive and effective faculty development programs, capable of helping faculty create and facilitate effective learning opportunities for all students. KeywordsOnline learning–Online teaching roles and competencies–Faculty development
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... Generally, interviewee data reveal similar findings, that is that broad skills and behavioural tasks are needed [32]. Abdous's [33] framework consists of before (preparing, planning, and designing), during (facilitating, interacting, and providing/gathering feedback) and after (reflecting and considering lessons learned). As stated by the interviewee: "It is all about nourishing a strong relationship with the student that is built on respect, trust, and mutual understanding. ...
... It promotes personal growth and both emotional and intellectual fulfilment." Various studies [33][34][35] emphasise that an active communication and social presence from all are essential, as shown by the respondent's statement: "You must keep a professional distance. You need to be able to empathise with the adolescent as well. ...
... According to Queiroz and Mustaro (2003), the OTC of lecturers is the ability to use technology, design and implement courses, moderate, organize, and archive asynchronous discussions, establish ground rules, guide, and animate synchronous discussions, integrate different teaching and learning styles into the course, interact actively with students and provide constant feedback, make students aware of cultural differences among members of a group, and practice Internet ethics. Abdous (2011) proposed a comprehensive framework for competence in online teaching based on the belief that online teaching is the interaction of three major components: content, pedagogy, and technology. According to Abdous (2011), competence in online teaching regards three nonlinear phases of the online teaching experience: before, during, and after. ...
... Abdous (2011) proposed a comprehensive framework for competence in online teaching based on the belief that online teaching is the interaction of three major components: content, pedagogy, and technology. According to Abdous (2011), competence in online teaching regards three nonlinear phases of the online teaching experience: before, during, and after. Lecturers are capable of preparation, planning, and design throughout the pre-online teaching period. ...
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The strong development of information and communication technology and the in-depth impact of the COVID-19 pandemic promote faster digital transformation and provoke online teaching modes at Vietnamese universities. To flexibly adapt to the above changes, university lecturers need to be in-service trained in online teaching competence. The aim of this study is to develop an Online Teaching Competence Framework for University Lecturers in Vietnam that will serve as a scientific basis for building an online teaching competence training program for both lecturers and teacher education. The Online Teaching Competence Framework for University Lecturers was created through (1) a systematic literature review on the online teaching competence of lecturers and (2) exploratory factor analysis and Cronbach’s alpha coefficient of its component competencies and items based on data from 311 lecturers at two public universities of technology and education in Vietnam. The Online Teaching Competence Framework for Lecturers was established with 25 items under five component competencies, namely “Technology”, “Understanding Student Learning”, “Digital Content Development and Learning Facilitation”, “Online Learning Outcomes Assessment” and “Online Session Administration”. The limitations and practical recommendations for further research are also addressed in this study.
... The third main professional development activities were thematically coded as design skills. As it is a demanding task to design and develop online courses, language institutes must have an instructional designer and technologist, media and graphic designers, and a production team (Abdous, 2011). These individuals work collaboratively to produce high-quality online courses (Haughton et al., 2014). ...
... Findings revealed that teachers have pedagogical needs, content needs, design and technical skills, communication and social skills, and classroom management skills for online classes. A number of the related studies also reported pedagogical needs (e.g., Abdous, 2011;Albrahim, 2020;Alman & Tomer, 2012;Bailie, 2011;Kasprabowo et al., 2018;Munoz Carril et al., 2013;Nugraha & Maulida, 2021). Therefore, in line with the findings of this study and the related studies, it can be inferred that these tasks, skills, and competencies are useful in creating and designing PD opportunities for online teachers. ...
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Teachers must be prepared to shift from face-to-face to online classes in emergencies like COVID-19. Fortunately, electronic learning made teaching a second or foreign language online possible. Online teaching requires EFL teachers to acquire new knowledge, skills, and competencies. Professional development (PD) is necessary to assist teachers in developing new pedagogies and competencies and coping with recent roles in online learning contexts. In effect, this study aimed to screen EFL teachers' main professional development needs for quality teaching in both face-to-face and online environments. By employing a theoretical sampling technique, the researchers conducted phenomenological research and interviewed 18 experienced EFL teachers who had practiced online teaching during Pandemic. Semi-structured interviews were held, recorded, and transcribed verbatim. The interviews were analysed using open, axial, and selective coding. Finally, it was manifested that EFL teachers have six PD needs for face-to-face classes namely pedagogical, language knowledge, classroom management, assessment, educational psychology, and material development needs. Moreover, findings revealed that EFL teachers' PD needs for online teaching could be classified into five main categories including pedagogical, content, designing and technological, communication and social skills, and classroom management needs. It is concluded that EFL teachers might feel uncomfortable teaching online courses because of the many roles and responsibilities. Therefore, it is necessary to determine EFL teachers' PD needs and competencies so that teacher educators and language institutes can design PD programs for online teachers. Findings have theoretical and practical implications for electronic learning experts, EFL teachers, teacher trainers, and language institutions.
... (2011); Bailie (2011); Bailey & Card (2009); Bawane & Spector (2009); Munoz Carril et al. (2013), etc.Design Skills: Designing and developing online courses is a demanding task. It requires having a design and production team, which consists of an instructional designer, instructional technologist, graphic and media designers and production team, and librarians(Abdous, 2011). These individuals work collaboratively to produce high-quality online courses(Haughton, Sandt, & Slantcheva-Durst, 2014). ...
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As rapid technological advance associated with the context of post covid-19 pandemic, digital transformation in higher education in Vietnam is considered as an inevitable trend, in which lecturers, especially lecturers’ online teaching competencies play a decisive role for the success of this process. This study proposes a model of factors constituting the online teaching competencies of lecturers that affect students’ satisfaction with the online teaching activities of foreign language lecturers in some public universities in Ho Chi Minh City. As the data collected from 203 students at some public universities in Ho Chi Minh city through questionnaire, then analyzed via SPSS 20 software, there’re 06 factors affecting students’ satisfaction with online teaching competencies of lecturers, including pedagogy skills, technological skills, design skills, content skills, management and institutional skills, and social and communication skills. Accordingly, some implications are suggested based on the research findings to enhance the online teaching competencies of foreign language lecturers in some public universities in Ho Chi Minh city.
... To achieve their learning objectives, teachers needed to not only employ efficient teaching methods, knowledge, and skills, but also consider external factors such as infrastructure, reliable internet access, digital literacy, and support services that contribute to the success of online learning (Khan et al., 2020;Mishra & Mehta, 2017;Zhang, Wang, Yang, & Wang, 2020). As stated in the study by Abdous (2011) digital education is divided into three stages-before, during, and after the session. This is because learning digitally entails preparing, planning, and designing t he lesson in the first phase (before phase), followed by the during the lesson phase, and finally the after phase. ...
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The purpose of this study is to investigate the difficulties faced by teachers while delivering online classes and to find various strategies to address these concerns. This study also aims to examine the post-pandemic shift toward blended teaching along with traditional methods. The present study utilizes a qualitative approach. The sample of the study comprises teachers in higher education institutions (HEIs) in Punjab. Semi-structured in-depth interviews with 32 teachers were conducted regarding the challenges they face while conducting online classes. The analysis was done using ATLAS.ti version 8. The findings shed light on six different categories of the difficulties faced by teachers: teaching amidst the home setting, assessment and evaluation, students’ engagement in online learning, technical problems, personal problems faced by the teachers, and issues related to institutional support. The study also tries to illustrate the transition from online to blended teaching, which has now become a new normal or the ‘next normal,’ despite the challenges. COVID-19 is one of the most severe issues that humanity has ever encountered. The transition and acceptance process varied across countries, regions, and institutions due to local circumstances and guidelines, but it was undoubtedly a roller coaster for teachers. Different individuals gradually unfolded the challenges. Blended education offers a flexible solution that can effectively address the challenges associated with online education in the post-pandemic era.
... Библиотека предлагает курс по интернет-поиску для студентов, которым доступны лишь учебные курсы по компьютерным навыкам. Сотрудники развития факультета или учебного заведения готовы помочь, но не разбираются в педагогике и методах модернизационного образования [1]. ...
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The article deals with the problem of developing a theory of modernization of digital education, which forms a plurality of identities and the intelligence of students. The authors proceed from the fact that the functioning of modern societies in various states is complicated by the rapidly growing diversity in the world and the corresponding change in communication technologies and industrial relations, in connection with which the relevance of managing the socio-cultural life of people and society as a whole has increased. Therefore, identification research is of great importance today. The modern multiplicity of identification properties of people is associated with the existence of two opposite process-es in the information society: assimilation and multiculturalism. The authors of the article believe that in the system of modernization education of young people it is necessary to introduce such categories as "multiple identity" (multiple identity) and the plural-ity of skills, abilities and abilities (multiple intelligences), in view of the fact that students create themselves, describe, including their skills, potential and preferences. The authors came to the conclusion that educational organizations should independently develop their own policy of social and educational assimilation of students to the universal process of education, where there are "examples" of norms and values that allow students to identify themselves as "worthy" of certain expectations on the part of teachers, teachers and educational administration. institutions. This policy should also include methods of their social integration through informational impact and interaction of teachers with students, allowing them to maintain certain rules of interactive communication. The theory of modernization learning includes both communication theory and learning theory. The versatility of modern distance education is the construction of web communities, where dialectical and democratic pedagogy is recreated, combining various models and styles of learning (the concepts of behaviorism, cognitivism and constructivism are known in the education system).
... This educational model requires lecturers to improve their teaching methods to encourage students to study effectively in an online teaching. Abdous (2011) identified online teaching competence as related to three stages of teaching (before, during and after). Lecturers have the ability to prepare, plan and design before teaching. ...
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