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First steps in qualitative data analysis: Transcribing


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Qualitative research in primary care deepens understanding of phenomena such as health, illness and health care encounters. Many qualitative studies collect audio or video data (e.g. recordings of interviews, focus groups or talk in consultation), and these are usually transcribed into written form for closer study. Transcribing appears to be a straightforward technical task, but in fact involves judgements about what level of detail to choose (e.g. omitting non-verbal dimensions of interaction), data interpretation (e.g. distinguishing I don't, no' from I don't know') and data representation (e.g. representing the verbalization hwarryuhh' as How are you?'). Representation of audible and visual data into written form is an interpretive process which is therefore the first step in analysing data. Different levels of detail and different representations of data will be required for projects with differing aims and methodological approaches. This article is a guide to practical and theoretical considerations for researchers new to qualitative data analysis. Data examples are given to illustrate decisions to be made when transcribing or assigning the task to others
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Family Practice
25:127-131, 2008. First published 27 Feb 2008; Fam. Pract.
Julia Bailey
First steps in qualitative data analysis: transcribing
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doi:10.1093/fampra/cmn003 Family Practice Advance Access published on 27 February 2008
First steps in qualitative data analysis: transcribing
Julia Bailey
Bailey J. First steps in qualitative data analysis: transcribing. Family Practice 2008; 25: 127–131.
Qualitative research in primary care deepens understanding of phenomena such as health, ill-
ness and health care encounters. Many qualitative studies collect audio or video data (e.g. re-
cordings of interviews, focus groups or talk in consultation), and these are usually transcribed
into written form for closer study. Transcribing appears to be a straightforward technical task,
but in fact involves judgements about what level of detail to choose (e.g. omitting non-verbal di-
mensions of interaction), data interpretation (e.g. distinguishing ‘I don’t, no’ from ‘I don’t know’)
and data representation (e.g. representing the verbalization ‘hwarryuhh’ as ‘How are you?’).
Representation of audible and visual data into written form is an interpretive process which is
therefore the first step in analysing data. Different levels of detail and different representations
of data will be required for projects with differing aims and methodological approaches. This ar-
ticle is a guide to practical and theoretical considerations for researchers new to qualitative data
analysis. Data examples are given to illustrate decisions to be made when transcribing or assign-
ing the task to others.
Keywords. Audio recording, data transcription, data analysis, qualitative research, video recording.
Qualitative research can explore the complexity and
meaning of social phenomena,
for example patients’
experiences of illness
and the meanings of apparently
irrational behaviour such as unsafe sex.
Data for
qualitative study may comprise written texts (e.g.
documents or field notes) and/or audible and visual
data (e.g. recordings of interviews, focus groups or
consultations). Recordings are transcribed into written
form so that they can be studied in detail, linked with
analytic notes and/or coded.
Word limits in medical journals mean that little de-
tail is usually given about how transcribing is actually
done. Authors’ descriptions in papers convey the im-
pression that transcribing is a straightforward technical
task, summed up using terms such as ‘verbatim tran-
However, representing audible talk as writ-
ten words requires reduction, interpretation and
representation to make the written text readable and
This article unpicks some of the theo-
retical and practical decisions involved in transcribing,
for researchers new to qualitative data analysis.
What are the aims of the research project?
Researchers’ methodological assumptions and disci-
plinary backgrounds influence what are considered rel-
evant data and how data should be analysed. To take
an example, talk between hospital consultants and
medical students could be studied in many different
ways: the transcript of a teaching session could be ana-
lysed thematically, coding the content (topics) of talk.
Analysis could also look at the way that developing
an identity as a doctor involves learning to use lan-
guage in particular ways, for example, using medical
terminology in genres such as the ‘case history’.
same data could be analysed to explore the construc-
tion of ‘truth’ in medicine: for example, a doctor say-
ing ‘the patient’s blood pressure is 120/80’ frames this
statement as an objective, quantifiable, scientific truth.
In contrast, formulating a patient’s medical history
with statements such as ‘she reports a pain in the left
leg’ or ‘she denies alcohol use’ frames the patient’s ac-
count as less trustworthy than the doctor’s observa-
The aims of a project and methodological
assumptions have implications for the form and
Received 5 June 2007; Revised 2 November 2007; Accepted 8 January 2008.
Level 2, Holborn Union Building, Highgate Hill, London N19 3UA, UK. Email:
Ó2008 The Authors
This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http:// which permits unrestricted non-commercial use, distribution, and reproduction in any
medium, provided the original work is properly cited.
content of transcripts since different features of data
will be of analytic interest.
What level of detail is required?
Making recordings involves reducing the original data,
for example, selecting particular periods of time and/
or particular camera angles. Selecting which data have
significance reflects underlying assumptions about
what count as data for a particular project, for exam-
ple, whether social talk at the beginning and end of
an interview is to be included or the content of a tele-
phone call which interrupts a consultation.
Visual data
Verbal and non-verbal interaction together shape com-
municative meaning.
The aims of the project should
dictate whether visual information is necessary for
data interpretation, for example, room layout, body
orientation, facial expression, gesture and the use of
equipment in consultation.
However, visual data are
more difficult to process since they take a huge length
of time to transcribe, and there are fewer conventions
for how to represent visual elements on a transcript.
Capturing how things are said
The meanings of utterances are profoundly shaped by
the way in which something is said in addition to what
is said.
Transcriptions need to be very detailed to
capture features of talk such as emphasis, speed, tone
of voice, timing and pauses but these elements can be
crucial for interpreting data.
Example 1
The following example shows how the addition of
pauses, laughter and body conduct to a transcript invites
a different interpretation of an exchange between doctor
and patient. The excerpt below is taken from near the
end of a consultation, after the doctor has made the di-
agnosis of a viral infection which does not warrant anti-
biotics. Transcribing the verbal content alone, it appears
that the patient is happily accepting the doctor’s advice:
Dr 9: I would suggest yes paracetamol is a good
symptomatic treatment, and you’ll be fine
Pt K: fine, okay, well, thank you very much.
Representing (some) non-verbal features of the in-
teraction on the transcript changes the interpretation
of this two-line interaction (see Appendix, transcrip-
tion conventions):
Dr 9: (..) I would suggest (..) yes paracetamol or
ibuprofen is a good (..) symptomatic treatment (..)
um (.) (slapping hands on thighs) and you’ll be fine
Pt K: fine (..) okay (.) well (..) (shrugging should-
ers and laughing) thank you very much
In the second representation of this interaction, both
speakers pause frequently. The doctor slaps his thigh
and uses the idiom ‘you’ll be fine’ to wrap up his ad-
vice giving. In response, Patient K is hesitant and he
uses the mitigation ‘well’, shrugs his shoulders and
laughs, suggesting turbulence or difficulty in in-
Although the patient’s words seem to in-
dicate agreement, the way these words are said
seem to indicate the opposite.
Example 2
In another example, the addition of non-verbal fea-
tures again gives a deeper understanding of the doc-
tor–patient interaction. This patient has consulted on
a Saturday morning with sore throat symptoms. In the
extract below, the doctor seeks clarification about Pa-
tient F’s symptoms:
Dr 5: So let’s just go back to this. So, so you’ve
had this for a few weeks
Pt F: yes
Adding in non-verbal features conveys that this is
a potentially problematic exchange:
Dr 5: .hhh so let’s just go back to this (.) so (..) so
you’ve had this for a few weeks
Pt F: yes (1.0) (left hand on throat, stroking with
The doctor starts with a prominent in-breath and
stresses the word ‘weeks’ in her recapping of the dura-
tion of symptoms. Patient F responds, but there is then
a prominent pause during which he strokes his throat
with his fingers (the site of his sore throat). The 1-second
pause is ‘accountable’, in other words something is ex-
pected in this space.
Patient F does not expand on
his answer, but his gesture visibly demonstrates his
symptoms. The duration of the symptoms (a few
weeks) appears therefore to be accountable, in other
words to need explaining. The doctor addresses this
accountability directly in her next turn:
Dr 5: I must ask you (.) why have you come in to-
day because it is a Saturday morning (1.0) it’s for
urgent cases only that really have just started
Pt F: Yes because it has been troubling me since
last last night (left hand still on neck)
This more detailed level of transcribing facilitates
analysis of the social relationship between doctor and
patient; in this example, the consequences for the doc-
tor–patient interaction of consulting in an urgent sur-
gery with ‘minor’ symptoms.
Data must inevitably be reduced in the process of
transcribing, since interaction is hugely complex. Deci-
sions therefore need to be made about which features
Family Practice—an international journal128
of interaction to transcribe: the level of detail neces-
sary depends upon the aims of a research project, and
there is a balance to be struck between readability
and accuracy of a transcript.
Who should do the transcribing?
Transcribing is often delegated to a junior researcher
or medical secretary for example, but this can be a mis-
take if the transcriber is inadequately trained or
briefed. Transcription involves close observation of
data through repeated careful listening (and/or watch-
ing), and this is an important first step in data analysis.
This familiarity with data and attention to what is ac-
tually there rather than what is expected can facilitate
realizations or ideas which emerge during analysis.
Transcribing takes a long time (at least 3 hours per
hour of talk and up to 10 hours per hour with a fine
level of detail including visual detail)
and this should
be allowed for in project time plans, budgeting for re-
searchers’ time if they will be doing the transcribing.
What contextual detail is necessary to
interpret data?
Recordings may be difficult to understand because of
the recording quality (e.g. quiet volume, overlaps in
speech, interfering noise) and differing accents or styles
of speech. Utterances are interpretable through knowl-
edge of their local context (i.e. in relation to what has
gone before and what follows),
for example, allowing
differentiation between ‘I don’t, no’ and ‘I don’t know’.
Interaction is also understood in wider context such as
understanding questions and responses to be part of an
‘interview’ or ‘consultation’ genre with particular ex-
pectations for speaker roles and the form and content
of talk.
For example, the question ‘how are you?’
from a patient in consultation would be interpreted as
a social greeting, while the same question from a doctor
would be taken as an invitation to recount medical
Contextual information about the research
helps the transcriber to interpret recordings (if they
are not the person who collected the data), for exam-
ple, details about the project aims, the setting and par-
ticipants and interview topic guides if relevant.
How should data be represented?
Written language is represented in particular standard-
ized ways which are quite different from audible
speech. For example, ‘hwaryuhh’ is much more easily
read and understood if represented as separate words,
with punctuation and capital letters, as ‘How are
Choosing to use the grammar and spelling
conventions of standard UK written English aids
readability, but at the same time irons out the linguis-
tic variety which is an important feature of cultural
and subcultural identity.
For example, the following
extract represents a patient speaking a Cockney En-
glish dialect (typically spoken by working class Lon-
doners), in consultation with a doctor speaking
English with Received Pronunciation (typically spo-
ken by educated, middle class English people):
Dr 1: so what are your symptoms since yesterday
(..) the aches
Pt B: aches ere (..) in me arm (..) sneezing (..) ed-
Dr 1: ummm (..) okay (..) and have you tried any-
thing for this (.) at all?
Pt B: no (..) I ain’t a believer of me- (.) medicine
to tell you the truth
Although this attempts to represent linguistic vari-
ety, using a more literal spelling is difficult to read
and runs the risk of portraying respondents as inartic-
ulate and/or uneducated.
Even using standard writ-
ten English, transcribed talk appears faltering and
inarticulate. For example, verbal interaction includes
false starts, repetitions, interruptions, overlaps, in- and
out-breaths, coughs, laughs and encouraging noises
(such as ‘mm’), and these features may be omitted to
avoid cluttering the text.
If talk is mediated via an interpreter, decisions must
be made about how to represent translation on a tran-
for example, whether to translate ‘literally’,
and then to interpret the meaning in terms of the sec-
ond language and culture. For example, from French
to English, ‘j’ai mal au coeur’ translates literally as ‘I
have bad in the heart’, interpreted in English as ‘I feel
sick’. Translation therefore adds an additional layer of
interpretation to the transcribing process.
Written representations reflect researchers’ interpre-
tations. For example, laughter could be transcribed as
‘he he he’, ‘laughter (2 seconds)’, ‘nervous laughter’,
‘quiet laughter’ or ‘giggling’ and these representations
convey different interpretations. The layout on paper
and labelling also reflect analytic assumptions about
For example, labelling speakers as ‘patient’
and ‘doctor’ implies that their respective roles in
a medical encounter are more salient than other attrib-
utes such as ‘man’, ‘mother’, ‘Spanish speaker’ or ‘ad-
vice giver’. Talk is often presented in speech turns,
with a new line for the next speaker (as in the data ex-
amples given), but could also be laid out in a timeline,
in columns or in stanzas like poetry, for example.
Transcripts are not therefore neutral records of events,
but reflect researchers’ interpretations of data.
Presenting quotations in a research paper involves
further steps in reduction and representation through
the choice of which data to present and what to
highlight. There is debate about what counts as rele-
vant context in qualitative research.
For example,
studies usually describe the setting in which data were
collected and demographic features of respondents
such as their age and gender, but relevant contextual
information could also include historical, political and
policy context, participants’ physical appearance, re-
cent news events, details of previous meetings and so
Authors’ decisions on which data and what con-
textual information to present will lead to different
framing of data.
What equipment is needed?
Decisions about the level of detail needed for a project
will inform whether video or audio recordings are
Taking notes instead of making recordings
is not sufficiently accurate or detailed for most qualita-
tive projects. Digital audio and video recorders are
rapidly replacing analogue equipment: digital record-
ings are generally better quality, but require computer
software to store and process, and digital video files
take up huge quantities of computer memory. It is
usually necessary to playback recordings repeatedly:
a foot-controlled transcription machine facilitates this
for analogue audio tapes (see Fig. 1) and transcribing
software is recommended for digital audio or video
files, since this allows synchronous playback and typing
(see Fig. 2).
Representation of audible and visible data into written
form is an interpretive process which involves making
judgments and is therefore the first step in analysing
data. Decisions about transcribing are guided by the
methodological assumptions underpinning a particular
research project, and there are therefore many differ-
ent ways to transcribe the same data. Researchers
need to decide which level of transcription detail is re-
quired for a particular project and how data are to be
represented in written form.
Transcribing is an interpretive act rather than simply
a technical procedure, and the close observation that
transcribing entails can lead to noticing unanticipated
phenomena. It is impossible to represent the full
FIGURE 2Digital video recording equipment: video camera with firewire computer lead, mini DV cassette and Transana
transcribing software
FIGURE 1Analogue audio recording equipment: dictaphone with microphone and mini-cassette tape and foot-pedal controlled
transcription machine with headphones
Family Practice—an international journal
complexity of human interaction on a transcript and so
listening to and/or watching the ‘original’ recorded
data brings data alive through appreciating the way
that things have been said as well as what has been said.
This paper derives from a PhD thesis written by Julia
Bailey entitled ‘Doctor-patient consultations for upper
respiratory tract infections: a discourse analysis’,
which was supervised by Celia Roberts, Roger Jones
and Jane Barlow. Thanks are due to doctors and pa-
tients who participated in the project, to practice staff,
and to Anne Rouse for her advice on the practicalities
of transcribing.
Funding: Primary Care Researcher Development
award, Department of Health National Coordinating
Centre for Research Capacity Development.
Ethical approval: East London and the City Ethical
Conflict of interest: None.
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Transcription Conventions
(?) talk too obscure to transcribe.
Hhhhh audible out-breath
.hhh in-breath
[ overlapping talk begins
] overlapping talk ends
(.) silence, less than half a second
(..) silence, less than one second
(2.8) silence measured in 10
a second
:::: lengthening of a sound
Becau- cut off, interruption of a sound
he says. Emphasis
= no silence at all between sounds
LOUD sounds
? rising intonation
(left hand on neck) body conduct
[notes, comments]
... Familiarisation with the data is a key first step in analysis (309,310) and transcribing can be a particularly useful tool as it requires an attention to what is actually said rather than what is expected (310). ...
... Familiarisation with the data is a key first step in analysis (309,310) and transcribing can be a particularly useful tool as it requires an attention to what is actually said rather than what is expected (310). ...
Background Both social support and alcohol consumption are known to influence health outcomes, but the relationship between social support and alcohol consumption is complex and poorly understood. A better understanding of which aspects of social support influence risky drinking could lead to improved public health messaging and interventions that incorporate social, as well as health aspects of alcohol consumption. Methods A mixed methods design was used to explore the relationship between social support and alcohol consumption at different life course stages. Cross-sectional data from the National Child Development Study and the UK Household Longitudinal Study were used in i) multinomial logistic regression models exploring associations between aspects of social support and alcohol consumption and ii) structural equation models testing the direct and indirect (via psychological distress) effects of quality of support on alcohol consumption. A thematic analysis of qualitative one-to-one interviews undertaken with 12 adults accessing alcohol treatment services was conducted. Results Key areas of social support associated with risky drinking were identified: conflict and negative support; isolation and loneliness; supportive and unsupportive friendships. Depending upon the quality of support, relationships with partners could be protective of, or associated with, risky drinking. There were no clear differences according to life course stage; however, psychological distress mediated the relationship between quality of support and drinking frequency amongst early adults and drinking volume amongst mid-adults. Conclusions Negative aspects of support, such as conflict, isolation and loneliness, were associated with risky drinking; however, so were positive aspects, such as emotional support from friends. Mixed methods enabled the representation of heavy drinker experiences missed from population-level surveys. Measures of drinking risk should consider life course stage. Interventions to address risky drinking should consider drinking motivations linked to social support to identify and address coping motives, and support the maintenance of positive relationships.
... We used a qualitative approach to analyse the responses to the single question. Qualitative analysis attempt to preserve data gathered in their textual form and uses it to generate analytical categories and theoretical explanations (Bailey, 2008). ...
Full-text available
Aims To identify how social participation facilitates pre‐registration student nurses learning and professional development using social media. Design A social survey using thematic analysis to explore Caribbean student nurses' views of social media usage from an open‐ended question in a survey. Methods A qualitative analysis of student nurses from Jamaica and Trinidad and Tobago, who completed an open‐ended question in a survey. Data were analysed using thematic analysis. Results/Findings The three themes identified were: (1) Social media and communication; (2) Social media and self‐care; and (3) Social media and learning. Conclusion This paper used qualitative evidence to identify and report a new way of viewing SoMe in nursing education as a student‐centred educational learning tool. SoMe can improve the effectiveness of student nurses learning, while developing fundamental skills (open‐mindedness, critical thinking, professionalism and decision‐making) for nursing practice. Social participation and connectivism theory are embedded in student nurses' learning journey. However, it has been used by student nurses outside the traditional university teaching and their capacity to own their personal learning. To meet the new generation of student nurses' learning needs, it is important that higher education institutions develop guidance, support and use of social media for learning to support student nurses in their education as students and also future professionals. Impact This study addresses how social participation is used in social media to contribute to Caribbean student nurses' education. The main finding is the introduction of a new learning theory supporting learning using social media. This study has an impact on using social media for learning. Patient or Public Contribution No patient or public contribution.
... In the data forming phase, the names of the interviewees were transformed into numbers for privacy, and the interview contents were transcribed and proofread. In the data reduction phase, to facilitate understanding of the respondents' narratives and normalization of content, repeated words or sentences without substantive meaning in the interviews were deleted during the verbatim transcription, based on Bailey's approach [60]. Some dialects, valuable to the contextual understanding or for further analysis, were retained, and a narrative manuscript of over 600,000 words was formed in this phase. ...
Full-text available
This paper aimed to investigate the factors influencing the place identity of Tibetan mountain guides, in Mt. Siguniang Town, in the context of the development of mountain outdoor tourism. Based on Breakwell’s Place Identity Process Theory of distinctiveness, continuity, self-esteem, and self-efficacy, this paper analyzed data, collected by semi-structured interviews and the observation method, through content analysis and interpretivism. The research analysis provided the following conclusions: (1) The influencing factors on self-efficacy are economic income, family reunion, and community development; (2) The influencing factors on self-esteem are external evaluation, host–guest interaction, professional identity, and self-identity; (3) The influencing factors on continuity are career change, host–guest interaction, and personal growth; (4) The influencing factors on distinctiveness are sense of belonging and natural environment; (5) Among the factors, only influencing factors on distinctiveness had no significant association with mountain outdoor tourism. Factors regarding the other three dimensions were correlated with mountain outdoor tourism. The findings of this study could contribute to further research in mountain outdoor tourism and place identity, as well as provide references for local management and tourism development.
... The data analysis was conducted after the data collection when new themes or categories were not identified (Bloom et al., 2006). The recorded interview was transformed into a written transcript; the written transcript was analyzed through coding, and the text was coded into themes (Bailey, 2008). Although transcribing seems to be a straightforward task. ...
Full-text available
In Seychelles, the Micro, Small and Medium (MSMEs) have been regarded as the backbone of an economy due to their contribution to the economy. Despite the considerable research conducted on the MSME, there is a lack of in-depth studies on the challenges faced and strategies that MSMEs to sustain their business. This research aims to explore the challenges that impede the MSME's growth in Seychelles and discover the strategies that those businesses use to survive ad sustain their business during a crisis. In this exploratory study, a semi-structured interview was conducted with owners of seven MSMEs operating in Seychelles. Through the findings, it was discovered that most of the challenges that the MSME experienced in Seychelles were external challenges. The challenges include financial constraints, government support, supply chain disruption, drop in revenue and labour availability. Some of the key strategies include promotion through social media, diversification, and other intensive strategies. This study is expected to provide a better understanding of SMEs.
... In a box, teachers were able to type as much as they want to describe their student's encounters, followed by the advice given to them. Their transcripts were captured in a spreadsheet, before being transferred to a primary document for analysis (Bailey, 2008). The other questions contained in the online survey question consist of their demographic backgrounds and other questions about a larger part of the study (with other research objectives). ...
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In recent years, cyberbullying on social media sites has increased among adolescents and even adults. While there are many factors and forms of cyberbullying, schoolchildren are vulnerable groups that are exposed to cyberbullying threats to their mental and emotional health. On the other hand, teachers have the responsibility in the place of the parent while at school, and they need to manage the issue at bay. This study focuses on the identification and analysis of teachers’ advice about cyberbullying, thus leading to the conceptualization of a decision-making model for the school to guide other teachers on this matter. This study is an explorative case study conducted in a prominent, semi-private international school in Lingyi, Shandong Province, China. With the purposive sampling approach, thirty-two teachers volunteered in this study; to recap and describe their encounters through writing in an online survey form. As analysis, their responses were validated for trustworthiness, while codes are checked through member checking, and eventually thematically analyzed to address the research questions. Findings from this study revealed a list of tactics that were categorized into three themes: (a) Preventive measures; (b) Counter-measures, and (c) Corrective measures. Each of these categories highlights specific ways that teachers suggest their students to when confronted with cyberbullying. Thereafter, each category was integrated as a model of decision-making in cyberbullying for improvements to the standard operating protocol of the researched school. In addition, this study proposes more similar research in other school settings so that more advisory tactics can be accumulated to enable education policymakers, school administrators, and teachers to make better decisions to manage issues associated with cyberbullying.
... However, Gavin tries to make his instruction less imposing. (Bailey, 2008;Hepburn & Bolden, 2013): [ ] the beginning and ending of overlapping talk; (.) silence, less than half a second; (..) silence, less than 1 s, = the lack of normal transition space between two turns 3 … omission of some information from the interview to shorten extracts. (lines 5, 8, 11, and 12), declarative statements (lines 7, 14-16), modals of obligation, that is, need to (line 6) and have to (line 13), and conditional clauses (lines 19-22) to offer directive feedback. ...
The viva is a crucial component of the master's thesis examination process. It offers students opportunities to defend their thesis and engage in scholarly dialogue with disciplinary experts. As the viva involves participants with unequal and hierarchical power relations, the possibility of a scholarly dialogue in the viva is primarily shaped by the positioning of the examiners in relation to the students. Although master's students writing a thesis outnumber those doing a PhD, the research on master's thesis viva is in the embryonic stage. This study set out to extend this research by examining ten master's thesis vivas at a comprehensive university in Nepal. The analysis of audio-recorded feedback sessions revealed that the vivas were primarily examiners' monologic and directive talk. There was little negotiation of power because the students contributed minimally to the dialogue. The examiners acted as custodians and gatekeepers of the discipline to ensure the reproduction of academic norms and conventions. The implications of the study for enhancing the effectiveness of the viva are provided.
... The qualitative nature of responses requires the transcriptionist to take notes verbatim and record interviews with permission for data collection. The person assigned to gather the data must be familiar with the subject and focus on reducing bias from prior expectations (Bailey, 2008). ...
Purpose This study aims to identify critical online teaching effectiveness factors from instructors’ perspectives and experiences during COVID-19. Design/methodology/approach This study used a qualitative phenomenology approach. In addition, the research used a snowball sample to identify faculty in the engineering and engineering technology fields with experience in online teaching and learning. All interviews were conducted online by the researchers. The interview questions were based on findings in the current literature. Further, the questions were open-ended. Findings The analysis identified eight major themes that impact online teaching effectiveness: class recordings; course organization; collaboration; engagement; exam, assignment and quiz grades; games; valuable course content; and student timely feedback and response. Research limitations/implications The study was not designed to be generalizable to the entire population of professors who teach online classes but to gain insights from faculty who taught online courses during the COVID-19 pandemic. Practical implications Faculty can use the factors identified for online teaching effectiveness to enhance their course design and delivery while teaching online or blended courses. Originality/value This research provides insights into factors that impact online teaching effectiveness during the COVID-19 pandemic.
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Background When a person with severe dementia is in hospital and has eating and drinking difficulties, communication between the multidisciplinary team and families can be challenging and lead to suboptimal care. Objective To gain in-depth understanding about the experiences, views and needs of family carers and hospital staff, regarding communication and conversations about nutrition and hydration, for hospital patients with severe dementia. Design Qualitative semi-structured interview study. Setting Acute hospital in England. Methods From January to May 2021, semi-structured interviews were conducted with 29 family carers and hospital staff. Interviews were transcribed verbatim and analysed using reflexive thematic methods. Results Four overarching themes were developed: (i) prerequisites to initiating communication about eating and drinking; (ii) communication aiming to develop agreed care plans; (iii) difficulty discussing palliative and end-of-life care; and (iv) needs of information and plans about future eating and drinking difficulties. Families tended to wait for hospital staff to initiate discussions but usually experienced frustration with delays and repeated conversations with different staff. Some staff felt unprepared to manage these conversations and found it challenging to work across the multidisciplinary team. During discharge processes, key information and care plans about eating and drinking were not regularly passed on to people involved to avoid unnecessary readmissions. Conclusions In acute hospitals, family carers and hospital staff can have disjointed communications and conversations about nutrition and hydration for persons with severe dementia. Timely reassurance, ongoing discussions and clear information sharing will support communication between those involved.
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Informal learning spaces (ILS) on campus are any spaces students can freely choose for self-organized, uninstructed learning outside scheduled lecture time be inclusive and supportive technologically enhanced to be strategically considerable. An external analysis of the German ILS environment (PESTEL) was conducted by examining current literature on university organization and construction in Germany (primarily based on Becker & Stang, 2020; Wissenschaftsrat, 2022). The analysis indicated that universities must proceed with an internal reorganization to gain control over managing internal resources and promote ILS on campus from within. Here, an internal perspective on change management strategies was taken. Precisely, Lewin's first stage, unfreezing, of the 3-step change model, and the first three steps: 1) urgency and sensemaking, 2) stakeholder activation and participation, and 3) vision creation adapted from Kotter's 8-steps to leading change model, were qualitatively examined via five expert interviews by applying a partially deductive and inductive approach (cf. Lewin cited in Burnes, 2004b, p.985; cf. Kotter, 2018, p.9). The findings reveal that the three steps to unfreezing strategies to promote ILS on campuses can be viewed in an interplay with the overarching themes: participation culture, organizational culture, and vision, and suggests five key facilitators for promoting ILS on campuses in Germany: 1) Envisioning space as a strategic resource by utilizing isolated solutions, 2) Enabling and empowering early adopters, 3) Establishing a culture of participation and co-creation, 4) Utilizing external resources, and 5) Utilizing external impetuses. Hence, the study sheds light on the initial problem formulation from a new perspective by applying change management strategies to promote ILS on German campuses and provides respective solution approaches.
The majority of studies investigating maturation in football have focused on the impact of maturity status or timing upon athletic performance. There is comparatively little research investigating the impact of the adolescent growth spurt, and few research articles that have focussed on injury incidence and burden rather than performance. The aim of this study was to explore and better understand how the adolescent growth spurt impacts youth football players within professional academies. This longitudinal mixed-methods study aimed to understand youth football coaches’ perceptions, experiences, and management of male adolescent football players. Players’ maturity status, growth velocities, and match performance were measured and interviews with coaches were conducted in parallel. The qualitative and quantitative data were combined to generate a deeper contextualised understanding. This study revealed that academy football coaches describe adolescent growth as a ‘condition’; players are diagnosed with growth through perceived signs and symptoms, which coaches must manage and treat. Growth was also seen to impact coaches’ perceptions and therefore had implications for selection and release decisions. The findings from this study emphasise the complexities of experiencing and managing adolescent growth and maturation in the context of elite youth football.
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After a brief account of an old study on sociopolitical vs formalist styles of literary criticism and the lessons it taught about relating cultural objects to context, I turn to more recent work on talk-in-interaction and engage three themes: (1) That the events of conversation have a sense and import to participants which are at least partially displayed in each successive contribution, and which are thereby put to some degree under interactional control. Accordingly, academic accounts of the import of conversational `texts' can be endogenously grounded, and this is a worthy analytic aspiration; (2) The pursuit of this goal mandates relevant senses of context to be consulted for analysis, and these are senses and aspects of context which are demonstrably relevant to the participants in the event being examined, not necessarily ones relevant to the inquirer doing the analysis; and (3) Its technical grounds and mandate aside, this is a useful contraint on analysis in disciplining work to the indigenous preoccupations of the everyday world being grasped, and serving as a buffer against the potential for academic and theoretical imperialism which imposes intellectuals' preoccupations on a world without respect to their indigenous resonance.
Not merely do practitioners, by virtue of gaining admission to the charmed circle of colleagues, individually exercise the license to do things others do not do, but collectively they presume to tell society what is good and right for the individual and for society at large in some aspect of life. Indeed, they set the very terms in which people may think about this aspect of life. The medical profession, for instance, is not content merely to define the terms of medical practice. It also tries to define for all of us the very nature of health and disease. When the presumption of a group to a broad mandate of this kind is explicitly or implicitly granted as legitimate, a profession has come into being. License my roving hands, and let them go, Before, behind, between, above below. (John Donne, Elegies 1633/1950:88) In general practice, the physical examination forms a pivotal part of the consultation. It follows the interview of the patient and discussion concerning the signs and symptoms of the illness, and foreshadows the diagnosis or professional assessment. The observations and findings which arise during the examination form the foundation to treatment and the management of illness. They have a critical bearing on whether the patient gains access to the “sick role” or, as in certain circumstances, the grounds for seeking medical help are called into question.
The TESOL Quarterly publishes brief commentaries on aspects of qualitative and quantitative research. For this issue, we asked two researchers to discuss the politics of transcription in research in TESOL.
This article interrogates transcription work in the context of qualitative research. Although it is common practice in academe for someone other than the researcher to transcribe tapes recorded for purposes of data collection, the author argues the importance of researchers taking seriously the ways in which the person transcribing tapes influences research data. She suggests that the transcriber's interpretive/analytical/theoretical lens shapes the final texts constructed and as a result has the potential to influence the researcher's analysis of data. Specifically, the article explores the experiences of Ken, a person hired to transcribe audiotapes of focus group interviews conducted for a larger research study. The numerous challenges Ken faced during the work are addressed. His use of voice recognition software to simplify the task is discussed as well as the educational potential transcription work holds for graduate students.