The effective modeling, execution and maintenance of business and operations processes, such as those described by the eTOM
process framework, is of utmost importance to Telecom organizations, especially those transitioning toward NGN infrastructure.
Many Business Process Management Systems, BPMS, available today however are significantly restricted in their support for
intuitive and expressive process models, run-time process agility and rapid process adaptation to cope with changing business
and operational conditions. This paper discusses a means of mitigating these limitations with a highly expressive goal-oriented
process management language, GO-BPMN, and innovative autonomic BPMS called LS/ABPM. Together, GO-BPMN and LS/ABPM offer an
intuitive, business-driven path to creating directly executable goal-oriented process models whose structure encodes multiple
degrees of freedom through the potential for late decision-making. Executing models can be structurally modified in real-time
in response to autonomic feedback from underlying systems they are managing.