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Building the Emotional Intelligence of Groups
Abstract
The management world knows by now that to be effective in the workplace, an individual needs high emotional intelligence. What isn't so well understood is that teams need it, too. Citing such companies as IDEO, Hewlett-Packard, and the Hay Group, the authors show that high emotional intelligence is at the heart of effective teams. These teams behave in ways that build relationships both inside and outside the team and that strengthen their ability to face challenges. High group emotional intelligence may seem like a simple matter of putting a group of emotionally intelligent individuals together. It's not. For a team to have high EI, it needs to create norms that establish mutual trust among members, a sense of group identity, and a sense of group efficacy. These three conditions are essential to a team's effectiveness because they are the foundation of true cooperation and collaboration. Group EI isn't a question of dealing with a necessary evil--catching emotions as they bubble up and promptly suppressing them. It's about bringing emotions deliberately to the surface and understanding how they affect the team's work. Group emotional intelligence is about exploring, embracing, and ultimately relying on the emotions that are at the core of teams.
... EI plays a crucial role in enhancing team dynamics and collaboration within organizations. Teams with members who possess high levels of EI tend to have better interpersonal relationships, which facilitates open communication, trust, and mutual respect (Druskat & Wolff, 2001). These elements are vital for effective teamwork, especially in environments where cooperation and coordination are essential for achieving common goals. ...
... Effective teamwork and collaboration are essential for OE in manufacturing, where tasks are often interdependent and require coordinated efforts. EI significantly contributes to positive team dynamics by promoting empathy, communication, and conflict resolution (Druskat & Wolff, 2001). Team members with high EI are better equipped to navigate interpersonal conflicts, express their ideas clearly, and understand the perspectives of others, which enhances collaboration and reduces the likelihood of misunderstandings and disputes. ...
... When this data is combined with insights derived from EI, it can significantly enhance communication and collaboration within teams (Mayer, Salovey, & Caruso, 2008). For instance, managers with high EI can interpret IoT data not just for operational metrics but also to understand team stress levels, morale, and other emotional factors that may influence productivity and efficiency (Druskat & Wolff, 2001). In environments where IoT enables remote monitoring of equipment and processes, managers can use their EI to interpret the emotional tone of virtual communications and provide the necessary support or motivation to their teams. ...
This review paper explores the dual impacts of Emotional Intelligence (EI) and the Internet of Things (IoT) on Operational Efficiency (OE) in the manufacturing sectors of Nigeria and the United States, providing a comprehensive cross-cultural analysis. In an era where manufacturing industries globally are undergoing rapid technological advancements and organizational transformations, understanding the synergistic role of human and technological factors is crucial. EI, which encompasses the ability to recognize, understand, and manage emotions, significantly influences leadership effectiveness, team dynamics, and overall workplace harmony. Concurrently, the integration of IoT technologies facilitates real-time data monitoring, predictive maintenance, and enhanced automation, leading to substantial improvements in OE. The paper first delineates the conceptual frameworks of EI and IoT, highlighting their individual contributions to manufacturing efficiency. Subsequently, it discusses the comparative analysis of the manufacturing environments in Nigeria and the US, examining how cultural contexts shape the application and impact of EI and IoT. In the United States, advanced technological infrastructure and a culture of innovation foster the widespread adoption of IoT and the integration of EI in organizational practices. Conversely, Nigeria's manufacturing sector, while facing challenges such as infrastructural deficits and skill gaps, shows potential for growth through targeted investments in technology and human capital development. Through this cross-cultural lens, the paper identifies key differences in the perceptions and applications of EI, the extent of IoT integration, and the resulting OEs. The findings suggest that while the US benefits from a mature ecosystem for both EI and IoT, Nigeria's unique socio-economic landscape necessitates tailored strategies to harness these tools effectively. The analysis concludes with policy and practical implications, offering insights for enhancing manufacturing efficiency through balanced and culturally sensitive approaches to technological and EI advancements. This comprehensive review underscores the importance of synergizing human and technological capabilities to drive sustainable growth and competitiveness in the global manufacturing sector. Keywords: Emotional Intelligence, Internet of Things, Operational Efficiency, Manufacturing, Cross-Cultural Analysis, Nigeria and United States.
... However, these studies on TEI have largely focused on individual-level EI by studying team leader EI and individual emotional intelligence of team members (Rezvani et al., 2018;9;Hobbs and Smyth, 2012;Leicht et al., 2009;Polychroniou, 2009). However, Feyerhem and Rice (2002) and Druskat and Wolff (2001) found that individuals with high EI working in teams do not necessarily make an emotionally intelligent team. This is because of the more complicated nature of team interaction to attend to another level of awareness and regulation. ...
... Norms are standards of behaviour shared by members of a social group which can be unspoken and often unwritten sets of informal rules that reflect the group's expectations of action and interactions (Druskat and Wolff 2001). In addition, norms define what behaviours are acceptable or not, good or not, right or not, or appropriate or not (O'Hair & Wiemann, 2004). ...
... Association of TEI norms with group fundamentals and social capital The theory of team emotional intelligence, as conceptualized by Druskat and Wolff (2001), incorporates team social capital and group fundamentals. Social capital encompasses aspects of the social structure and facilitates interactions that lead to positive outcomes (Nahapiet and Ghoshal, 1998). ...
Emotional Intelligence (EI) is an important competence in teamwork settings. Predominantly, previous EI studies on teams have focused on individual-level EI, neglecting the synergy of team members in a team. Therefore, this study aimed to assess the influence of team EI on the performance of construction design teams. A mixed method approach was used to collect data by means of a questionnaire survey and focus group interviews. The questionnaire was used to collect data on team EI and team performance, while the focus group interview was conducted to give insights on team activities based on the results from the questionnaire survey. A total of 50 projects were selected, constituting eight (8) teams through convenience and purposive sampling techniques. The 8 teams consisted of 38 individuals. Thus, the questionnaire was administered to 38 respondents, of whom 17 valid responses were received, while the focus group interview was conducted with members of one team. Means, percentages and correlational analysis were utilised in the analysis of the quantitative data, while content analysis was used to analyse the qualitative data. The results obtained for team EI and performance were used for correlational analysis, which revealed that team EI has a significant positive association with the team's self-direction and average (overall) performance, as indicated by the correlation results (τb= .432, p=.046) and (τb= .401, p=.042) respectively. The content analysis revealed that team norms improved with participation in multiple projects. This suggests that TEI contributes significantly to the performance of the construction design teams. This study holds significant practical implications for the training of construction professionals, with the potential to foster the development of high emotional intelligence (EI). Furthermore, it extends its relevance to client organizations seeking to hire design team consultants who possess emotional intelligence. To achieve improved team performance, it is suggested that client organisations consider incorporating a team-based EI assessment alongside the evaluation of technical expertise during the hiring process.
... Teams receiving real-time feedback on their emotional states are likely to exhibit a broader emotional spectrum during collaboration, as indicated by higher variations of positive and negative emotions other than the neutral state [59]. ...
... The lack of a pronounced emotional spectrum suggests further analysis is needed. Existing research highlights the importance of feedback in enhancing group emotional intelligence but often does not establish a clear link between feedback and a broader range of emotional expressions [59]. ...
... The observation of the different effects of real-time emotional feedback on team performance adds empirical evidence to the discourse on emotional intelligence and team dynamics. This aligns with Druskat and Wolff's notion that a group's emotional intelligence is a catalyst for effective team interaction [59], as well as Handke et al.'s findings on the positive impact of emotional awareness tools [50]. Notably, the identification of physical engagement indicators, such as head movement speed, as key predictors of team performance broadens our understanding of team dynamics beyond emotional states to include non-verbal cues. ...
This study investigates the impact of real-time emotional feedback on the quality of teamwork conducted over videoconferencing. We developed a framework that provides real-time feedback through a virtual mirror based on facial and voice emotion recognition. In an experiment with 28 teams (84 participants), teams collaborated over Zoom (version 5.16.6) to set up a virtual Mars station using custom simulation software (Mars Star City, version 4.0). Participants were divided into 14 experimental teams, which were shown the virtual mirror, and 14 control teams without it. Team performance was measured by the improvement in the Mars simulation output quality. Our analysis using correlation, multi-level regression, and machine learning revealed that fewer interruptions but an increasing number over time correlated with higher performance. Higher vocal arousal and happiness also enhanced performance. We confirmed that female presence in teams boosts performance. SHAP values indicated that high variability in happiness, head movement, and positive facial valence—an “emotional rollercoaster”—positively predicted team performance. The experimental group outperformed the control group, suggesting that virtual mirroring improves virtual teamwork and that interrupting each other more while speaking less, leads to better results.
... The lack of a pronounced emotional spectrum suggests further analysis is needed. Existing research highlights the importance of feedback in enhancing group emotional intelligence but often does not establish a clear link between feedback and a broader range of emotional expressions [54]. ...
... The observation of the different effects of real-time emotional feedback on team performance adds empirical evidence to the discourse on emotional intelligence and team dynamics. This aligns with Druskat and Wolff's notion that a group's emotional intelligence is a catalyst for effective team 17 interaction [54], as well as Handke et al.'s findings on the positive impact of emotional awareness tools [50]. Notably, the identification of physical engagement indicators, such as head movement speed, as key predictors of team performance broadens our understanding of team dynamics beyond emotional states to include non-verbal cues. ...
... Teams receiving real-time feedback on their emotional states are likely to exhibit a broader emotional spectrum during collaboration, as indicated by higher variations of positive and negative emotions other than the neutral state[54]. ...
This study investigates the impact of real-time emotional feedback on the quality of teamwork conducted over videoconferencing. We developed a framework that provides real-time feedback through a virtual mirror based on facial and voice emotion recognition. In an experiment with 28 teams (84 participants), teams collaborated over Zoom to set up a virtual Mars station using custom simulation software. Participants were divided into 14 experimental teams which were shown the virtual mirror, and 14 control teams without it. Team performance was measured by the improvement in the Mars simulation output quality. Our analysis using correlation, multilevel regression, and machine learning revealed that fewer interruptions but an increasing number over time correlated with higher performance. Higher vocal arousal and happiness also enhanced performance. We confirmed that female presence in teams boosts performance. SHAP values indicated that high variability in happiness, head movement, and positive facial valence—an “emotional rollercoaster”—positively predicted team performance. The experimental group outperformed the control group, suggesting that virtual mirroring improves virtual teamwork and that interrupting each other more, while speaking less, leads to better results.
... Initially, the formation of belonging does not occur instantaneously but develops as individuals engage with their environment and form connections over time. This integration process is crucial for establishing a foundation of trust and shared experiences, which are essential for sustained belonging and subsequent performance outcomes (Druskat, 2001). These shared memories and experiences become the bedrock of the perceived belonging, influencing motivation and engagement levels. ...
... The correlation between belonging and team performance has been substantiated through numerous studies across different domains, including organisational settings, sports teams, and educational groups. Druskat (2001) posited that emotional intelligence underlies effective team performance, with belonging serving as a key component. Their findings suggest that teams with strong interpersonal connections and a sense of belonging exhibit higher levels of cooperation, commitment, and collective efficacy, all of which contribute to enhanced performance. ...
... While the literature largely supports the positive correlations between belonging and enhanced performance, there is a body of research suggesting potential tensions and negative impacts under certain conditions Druskat, 2001). ...
This paper explores the relationship between belonging and performance, presenting a quadrant-based framework to understand their interplay across diverse contexts such as corporate, educational, sports, and public sectors. Recognising belonging as a crucial human need, it examines its impact on performance metrics like productivity, academic achievement, and athletic success. The study introduces a novel matrix categorising the correlation between belonging and performance into four distinct quadrants, developed through an integration of theoretical constructs and qualitative research findings. This framework allows for a nuanced analysis across sectors, highlighting the characteristics and implications of each quadrant. The methodology includes an extensive literature review and thematic analysis, ensuring a thorough exploration of how belonging influences performance. This research not only deepens the understanding of this complex relationship but also offers practical insights for enhancing both belonging and performance in various organisational settings.
... The conceptual framework presented in this work is an adaptation of the socio-emotional framework created by Druskat and Wolff [57], which posits that group member engagement in the group's task and processes are supported by the group's social climate. Over time, group member back-and-forth interactions cause certain emotional dynamics to become routine and to emerge as a collective emotional structure or a set of norms about how emotion is exhibited and dealt with in a group. ...
... Over time, group member back-and-forth interactions cause certain emotional dynamics to become routine and to emerge as a collective emotional structure or a set of norms about how emotion is exhibited and dealt with in a group. By this theory, constructive member interactions result in healthy and supportive group member relationships and norms, which in turn result in higher group member engagement [57]. If, however, the group member interactions are damaging or harmful, healthy and supportive relationships are not formed, the social climate of the group suffers. ...
Project-based design courses typically involve self-managed teams whose goal is to develop solutions to open-ended engineering problems. Due to their collaborative nature, team-based design courses are largely effective only if students participate and are engaged with both individual and team level learning and tasks. Despite efforts to improve team effectiveness, low engagement persists as a critical issue in engineering student project-teams. In this work, we present a socio-emotional conceptual framework to better understand how team member interactions affect the engagement of team members within engineering-student project-teams over time. It is proposed that this framework will be used to investigate previously overlooked characteristics of a team's social climate (including task interdependence, intra-team trust, and psychological safety) which may affect student engagement in the engineering project-team context. It is anticipated that this framework will provide novel insight into the social climate of the team environment and its effects on student engagement. Through better understanding these phenomena, we will be able to design curriculum to leverage this understanding and improve student engagement at a course-wide level.
... It suggests that being sensitive to the emotional states of others promotes empathetic interactions and a supportive work environment (Jordan et al., 2002). The second principle posits that optimal emotional regulation within teams fosters a positive work environment, facilitates conflict management, and reduces stress, ultimately leading to increased team resilience and adaptability (Druskat & Wolff, 2001). Furthermore, team emotional intelligence promotes optimism and proactive problem-solving by encouraging positive thinking, enabling team members to identify, address, and overcome negative moods and challenges. ...
... It also facilitates collaborative leadership models, dispersed decision-making, and a supportive team culture. In short, school leaders who utilise the principles of team emotional intelligence gain the advantages of open communication, empathy, and mutual respect, resulting in enhanced team cohesion, adaptability, and innovation (Druskat & Wolff, 2001;Goleman, 2021). ...
This paper examines the integration of school leaders' emotional intelligence and qualitative instruments into commonly used metrics for measuring school leadership
effectiveness. Traditionally, these metrics rely heavily on questionnaires to assess leadership effectiveness. However, a weakness of these metrics is their excessive reliance on numerical data, which overlooks the qualitative dimensions of leadership. This study utilises Trait Emotional Intelligence Theory and Team Emotional Intelligence as units of analysis to redefine school leadership assessment. To make sense of the related literature and theories used in the study, an integrative literature review was employed as the methodological approach. The findings indicate that emotional intelligence significantly contributes to leadership effectiveness. The study also reveals that leaders who are self-aware of their
emotional composition and its impact are more effective than those who are not. Furthermore, the results suggest that leaders who are cognisant and responsive to the emotional dynamics of their teams benefit from enhanced team cohesion,
collaboration, and goal attainment. The study emphasises the importance of incorporating adaptable qualitative tools alongside quantitative instruments to accurately measure leadership effectiveness. Thus, this study adds to the existing
literature by proposing a theoretically informed and adaptable framework that integrates an emotional intelligence construct and qualitative instruments for assessing school leadership effectiveness.
... These skills include cognitive and interpersonal traits such as being trustworthy, collaborative, and friendly (Holt & Marques, 2012;Ozcelik & Barsade, 2018). Social skills also involve the capacity to empathize with others, take part in groups, be friendly (Horowitz & de Sales French, 1979) to achieve desirable goals (Druskat & Wolff, 2001), and avoid conflict that could prevent meaningful collaboration (Polychroniou, 2009). While scholarly work has shown that social skills can be trained by organizations, it has also acknowledged that target individuals' reaction to these training efforts can be influenced by various factors, including personal circumstances and organizational environment (Holt & Marques, 2012;Ozcelik & Barsade, 2018). ...
... Following previous studies (e.g., Balfour, 2004;Cohen-Cruz, 2012;Cullen et al., 2011;Druskat & Wolff, 2001), we identify relevant controls to address potential endogeneity concerns due to omitted variables. Specifically, we include a Homicide dummy variable, which takes a value of 1 for inmates convicted of murder and 0 otherwise. ...
We build on scholarly work on social innovation and social psychology to contribute to research on integral human development. This research stream builds on the ethical principles of virtue ethics and humanistic personalism to claim that organizations have the role of helping individuals develop through meaningful interaction with others. It also implicitly assumes that any initiative aimed at achieving this purpose and developing the relational dimension of marginalized individuals will have a homogenous and positive impact. We test this assumption by investigating the impact of a social innovation introduced by Opera Prison for inmates, who are a particularly marginalized category. The social innovation we study takes the form of novel theatrical activities that aim at fostering inmates’ social skills—that is, the cognitive and interpersonal abilities that are required for engaging in positive interpersonal interactions. Because participation in theatrical activities is not exogenous in our setting, we adopt an instrumental variable technique to analyze 396 questionnaires from a random sample of 178 inmates. In contrast to the assumption of integral human development, we find that engagement in theatrical activities has a heterogeneous effect, depending on the specific social skills considered and the characteristics of the inmates involved. Based on this evidence, we contribute to problematizing research on integral human development, virtue ethics, and humanistic personalism and imparting it with greater empirical traction. We also advance research on social innovations by clarifying the blurry relationship between social innovations and social impact.
... How can managers influence the development of collective emotional intelligence? Research has long proven now how fostering certain group norms leads to developing teams' emotional capabilities (Druskat and Wolff, 2001). Examples of such norms are practicing perspective taking and reciprocal understanding -to develop emotional awareness capabilities, or, confronting norm breakers and showing caring for group members -to develop emotional regulation capabilities (Druskat and Wolff, 2001). ...
... Research has long proven now how fostering certain group norms leads to developing teams' emotional capabilities (Druskat and Wolff, 2001). Examples of such norms are practicing perspective taking and reciprocal understanding -to develop emotional awareness capabilities, or, confronting norm breakers and showing caring for group members -to develop emotional regulation capabilities (Druskat and Wolff, 2001). Managers can actively and consistently make room to hear minority voices (awareness), and advance and reinforce (by calling out norm breakers and praising good practices) norms leading to inclusion of all members (regulation), and overall, by nurturing a climate of psychological safety (Edmondson and Lei, 2014) that support healthy task-related divergence of opinions and debates without allowing them to escalate to interpersonal conflicts. ...
... In team settings, self-awareness can improve group cohesion and cooperation, which are essential for workplace harmony. A study by Druskat and Wolff (2001) investigated how self-awareness affects group emotional intelligence and its impact on team performance and harmony. The findings revealed that teams composed of individuals with high levels of self-awareness were better at managing interpersonal relationships, which reduced conflict and improved team cohesion. ...
ABSTRACT
This study investigated the relationship between self-awareness and workplace harmony in printing companies in Port Harcourt, Nigeria. Specifically, it explores how self-awareness influences two key measures of workplace harmony: goal attainment and cohesiveness. Drawing from the baseline theory, the study posits that self-awareness is crucial for managing stress, responding constructively to feedback, and fostering positive team dynamics, all of which contribute to a harmonious work environment. A cross-sectional survey research design was employed, with data collected from 62 staff members across 19 printing companies using a structured questionnaire. The reliability of the instrument was confirmed with Cronbach’s Alpha, and hypotheses were tested using Pearson Product Moment Correlation through SPSS 23.0. The findings revealed significant positive relationships between self-awareness, goal attainment (r = 0.727, p < 0.05), and cohesiveness (r = 0.581, p < 0.05), underscoring the role of self-awareness in fostering workplace harmony. Based on these findings, the study recommends that organizations invest in emotional intelligence training to enhance self- awareness among employees, which could lead to improved performance, better team relationships, and a more harmonious workplace environment. These insights provide valuable implications for leadership development and organizational growth in the printing industry.
Keywords: Self-awareness, workplace harmony, goal attainment, cohesiveness, emotional intelligence, printing companies, Port Harcourt.
... An emotionally intelligent project manager seeks to create a work environment that values emotional intelligence and recruits and retains emotionally intelligent team members. Similar to this, emotionally intelligent managers boost their team members' self-assurance and sense of belonging, which is crucial to developing team EI (Druskat & Wolff, 2001). This study supports the idea that project managers' emotional intelligence positively affects project success (Ahmad, T., Rasheed S., Khan, N., 2022). ...
The number of complex projects is increasing across many sectors and the associated challenges are substantial. Using a field study, the present dissertation aims to understand how project managers' emotional intelligence (EI) contributes to project success. Further, the study proposes and tests a model linking EI to project success and examines the mediating effects of project managers' transformational leadership style on this relationship. To achieve the objectives of the study data were collected through self-administered questionnaires from a sample of 218 project managers and project employees. The descriptive stats and partial least square structural equation model were applied through SPSS and SmartPLS for data analysis. The results of the study revealed that the emotional intelligence of project managers has a significant and positive effect on project success of construction projects. Furthermore, the study found evidence that the transformational leadership style mediates the relationship between EI and project success. The study has practical implications for construction companies and recommends the need to look for cognitive intelligence and experience in hardcore management skills to recruit emotionally intelligent managers which result in project success.
... Based on the preceding discussion, we pose the following hypotheses. H1: Personality influences counterproductive work behavior Emotional Intelligence and Counterproductive Work Behavior Druskat and Wolff (2001) explain that emotional intelligence plays an essential role as an intellectual quotient to influence the effectiveness of individual work; Cooper and Sawaf (Jung and Yoon, 2012) explain the strong influence between emotional intelligence and work creativity of an employee. Employees with good emotional intelligence will have positive and more creative behaviors. ...
This study aims to prove the influence of personality, emotional intelligence, and work stress on counterproductive work behavior. This research was conducted at the multinational company Kutai Timber, Co., with 75 respondents in the production department. The data in this study were obtained through questionnaires and then analyzed using the multiple linear regression method. The results of this study indicate that personality, emotional intelligence, and job stress have a significant effect on counterproductive work behavior. The coefficient value of the emotional intelligence variable is negative 0.416, which means that if the value of emotional intelligence increases, it will reduce the level of employee counterproductive work behavior. Research proves the Personality variable has a value of 0.326 with an indicator of agreeableness and tend to avoid conflict, and then the job stress variable has a positive value of 0.251. The implications of the theory are discussed to prove its effect on counterproductive behavior. The practical consequences aim to reduce counterproductive behavior through improving personality, and emotional intelligence and reducing employee stress levels.
... According to Goleman (1998), the common characteristic of effective leaders is that they have a high level of emotional intelligence (Chatterjee & Kulakli, 2015). It is possible to come across such statements frequently in the literature (Druskat & Wolff, 2001). ...
Tourist Destination 2024, 2 (1): 1-12 10.5281/zenodo.13284064 https://tourdes.org This contents is licensed under a Creative Commons Attribution (CC-BY) 4.0 License and available as full open access. Abstract This study examines the importance of leaders' emotional intelligence skills in the tourism sector and their impact on both employee performance and destination management. Emotional intelligence refers to the ability of leaders to understand and manage their own emotions and the emotions of others and to behave accordingly. In the management of tourism destinations, high levels of emotional intelligence in leaders can have positive effects not only on employee motivation and job satisfaction, but also on the sustainability and competitiveness of the destination. This article discusses the relationship between emotional intelligence and leadership within a theoretical framework and discusses the applications of these two concepts in the tourism sector and especially in destination management. By analyzing the research in the literature, the effects of emotional intelligence on leadership and its benefits in the context of destination management are emphasized and practical suggestions are presented in this framework.
... Sedangkan kecerdasan emosional yang rendah akan berdampak sangat buruk pada pekerja atau karyawan, karena setiap individu tidak akan efektif mengaambil Keputusan secara rasional. Menurut Druskat dan Wolff (2001), kecerdasan emosional memiliki peran yang sama pentingnya dengan kecerdasan intelektual dalam mempengaruhi efektivitas kerja individu. Sementara menurut Cooper dan Sawaf (Jung dan Yoon:2012), terdapat hubungan kuat antara kecerdasan emosional dan kreativitas kerja karyawan. ...
Perilaku kontraproduktif di tempat kerja menjadi perhatian serius karena dapat mengganggu kinerja organisasi dan kesejahteraan individu. Artikel ini menyajikan sebuah tinjauan literatur yang mendalam tentang faktor-faktor yang memengaruhi perilaku kontraproduktif. Melalui pendekatan naratif review, penelitian ini menganalisis berbagai 30 jurnal yang relevan dengan topik. Hasil tinjauan literatur menunjukkan bahwa faktor-faktor seperti kecerdasan emosional, budaya organisasi, keadilan distributif, stres kerja, dan narsisme dapat memengaruhi perilaku kontraproduktif. Penelitian ini menyimpulkan bahwa pemahaman mendalam tentang faktor-faktor ini penting bagi akademisi dan praktisi untuk mengembangkan strategi pengelolaan yang efektif dalam mengurangi dampak negatif perilaku kontraproduktif terhadap produktivitas dan kesejahteraan organisasi.
... If anything, our conclusion must be that balancing emotions and behaviour toward the middle is usually the best course. Especially since the mid-1980s, research indicates that emotions, even strong ones, and their resulting behaviours can be extremely valuable (Damasio, 1994;Druskat and Wolff, 2001;Fredrickson, 2004;Frijda, 1986;Goleman, 1996;Izard, 2007;Pressman and Cohen, 2005). Jones suggests that 'moods and emotions represent useful information, and [that] this information may become blurred or lost if people regulate their moods and emotions too actively' (Jones, 2022). ...
The aging population faces significant health and economic challenges, necessitating a strategic policy framework to address these issues. This paper advocates for a shift towards proactive health economics policies that prioritize preventive measures over managing the effects of aging. By focusing on stricter food regulations and leveraging behavioral economics principles, this framework aims to reduce healthcare costs and promote healthier aging.
This study explores the role of emotional intelligence (EI) in enhancing leadership effectiveness in project management. Employing a qualitative methodology, the research collected data through a literature review and semi-structured interviews with project leaders across various sectors, focusing on EI's influence on decision-making, conflict resolution, and team engagement. Key findings reveal that leaders with high EI excel in conflict resolution, showing a 20% higher success rate than those with lower EI. A correlation analysis indicated a significant positive relationship (r = 0.78, p < 0.01) between EI levels and team communication effectiveness, while regression analysis found EI explains 60% of the variance in team collaboration quality. Leaders with EI scores above 70 were also 25% more likely to achieve successful project outcomes. Conclusions emphasize EI's critical role in fostering collaborative and productive project environments, with recommendations to integrate EI training into leadership development programs.
The purpose of the study was to see the emotional intelligence (EI) of undergraduate students in Howrah district, West Bengal. Using a cross-sectional survey method, data was collected from 450 students with the Trait Emotional Intelligence Questionnaire by K.V. Petrides (2009). The sample was taken with simple random sampling. Results revealed that the mean EI score for the students was 119.02. Male students possessed higher EI as compared to female students. Furthermore, students belonging to Joint Families and Urban habitats scored higher as compared to their counterparts belonging to Nuclear Family and Rural habitats respectively. First year current students scored higher in EI as compared to second and third-year current students. While differences among habitats were significant(p<0.05); differences among gender, family type, and current class were not(p>0.05).
Матеріали ХV Міжнародної науково-практичної конференції «Сучасні підходи до креативного управління економічними процесами». К.: НАУ, 2024. 300 c. С.215-217.
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Dit open access boek is jouw ticket naar succes als ondernemer! Leer praktische tips om meer als een ondernemer te denken, kansen te zien, belangrijke relaties op te bouwen, overtuigende verhalen te vertellen en je onderneming te laten groeien. Ontdek de geheimen van het overwinnen van uitdagingen, het omgaan met stress en het nemen van beslissingen in de dynamische wereld van ondernemerschap. Of je nu een doorgewinterde ondernemer bent of net begint, deze eenvoudige hulpmiddelen leiden je naar succes in het complexe ondernemerslandschap. Zeg vaarwel tegen overweldigende beslissingen en hallo tegen een vereenvoudigd pad naar het bouwen van je ondernemersdroom!
Este livro de acesso livre é o seu bilhete para o sucesso empresarial! Aprenda dicas práticas para pensar mais como um empreendedor, detetar oportunidades, construir relações importantes, contar histórias convincentes e fazer crescer o seu empreendimento. Descubra os segredos para ultrapassar desafios, gerir o stress e tomar decisões no mundo dinâmico do empreendedorismo. Quer seja um empresário experiente ou esteja apenas a começar, estas ferramentas simples guiá-lo-ão para o sucesso no complexo panorama empresarial. Diga adeus às decisões avassaladoras e olá a um caminho simplificado para construir o seu sonho empresarial!
这本开放获取的书籍是你通往创业成功的入场券！学习实用技巧，让你的思维更像创业者、发现机遇、建立关键关系、讲述引人入胜的故事，以及发展你的企业。发现在充满活力的创业世界中克服挑战、管理压力和做出决策的秘诀。无论你是经验丰富的创业者，还是刚刚起步，这些简单明了的工具都将引导你在复杂的创业环境中取得成功。告别令人不知所措的决定，向打造创业梦想的简化之路问好！
Buku akses terbuka ini adalah tiket Anda menuju kesuksesan wirausaha! Pelajari kiat-kiat praktis untuk berpikir seperti seorang wirausahawan, menemukan peluang, membangun hubungan yang penting, menceritakan kisah-kisah yang menarik, dan mengembangkan usaha Anda. Temukan rahasia untuk mengatasi tantangan, mengelola stres, dan membuat keputusan dalam dunia kewirausahaan yang dinamis. Baik Anda seorang wirausahawan berpengalaman atau baru memulai, alat bantu sederhana ini akan memandu Anda menuju kesuksesan dalam lanskap kewirausahaan yang kompleks. Ucapkan selamat tinggal pada keputusan yang membingungkan dan sambutlah jalan yang disederhanakan untuk membangun impian wirausaha Anda!
Bu açık erişimli kitap girişimcilikte başarıya giden biletiniz! Bir girişimci gibi düşünmek, fırsatları tespit etmek, önemli ilişkiler kurmak, ilgi çekici hikayeler anlatmak ve girişiminizi büyütmek için pratik ipuçları öğrenin. Girişimciliğin dinamik dünyasında zorlukların üstesinden gelmenin, stresi yönetmenin ve karar vermenin sırlarını keşfedin. İster deneyimli bir girişimci olun ister yeni başlıyor olun, bu basit araçlar sizi karmaşık girişimcilik ortamında başarıya götürecektir. Bunaltıcı kararlara veda edin ve girişimcilik hayalinizi inşa etmek için basitleştirilmiş bir yola merhaba deyin!
Dieses frei zugängliche Buch ist Ihre Eintrittskarte zum unternehmerischen Erfolg! Lernen Sie praktische Tipps, um wie ein Unternehmer zu denken, Chancen zu erkennen, wichtige Beziehungen aufzubauen, überzeugende Geschichten zu erzählen und Ihr Unternehmen wachsen zu lassen. Entdecken Sie die Geheimnisse der Bewältigung von Herausforderungen, der Stressbewältigung und der Entscheidungsfindung in der dynamischen Welt des Unternehmertums. Egal, ob Sie ein erfahrener Unternehmer sind oder gerade erst anfangen, diese einfachen Werkzeuge werden Sie zum Erfolg in der komplexen Unternehmenslandschaft führen. Verabschieden Sie sich von überwältigenden Entscheidungen und begrüßen Sie einen vereinfachten Weg zum Aufbau Ihres unternehmerischen Traums!
Este libro de libre acceso es su billete hacia el éxito empresarial. Aprenda consejos prácticos para pensar más como un emprendedor, detectar oportunidades, establecer relaciones clave, contar historias convincentes y hacer crecer su empresa. Descubra los secretos para superar los retos, gestionar el estrés y tomar decisiones en el dinámico mundo de la iniciativa empresarial. Tanto si eres un emprendedor experimentado como si acabas de empezar, estas sencillas herramientas te guiarán hacia el éxito en el complejo panorama empresarial. Despídete de las decisiones abrumadoras y da la bienvenida a un camino simplificado para construir tu sueño empresarial.
Tämä avoin kirja on lippusi yrittäjyyden menestykseen! Opi käytännön vinkkejä, joiden avulla voit ajatella enemmän yrittäjänä, havaita mahdollisuuksia, rakentaa keskeisiä suhteita, kertoa vakuuttavia tarinoita ja kasvattaa yritystäsi. Löydä salaisuudet haasteiden voittamiseen, stressin hallintaan ja päätöksentekoon yrittäjyyden dynaamisessa maailmassa. Olitpa kokenut yrittäjä tai vasta aloittamassa, nämä suoraviivaiset työkalut opastavat sinua menestymään monimutkaisessa yrittäjyysmaisemassa. Sano hyvästit ylivoimaisille päätöksille ja tervehdi yksinkertaistettua polkua yrittäjäunelmasi rakentamiseen!
Ce livre en libre accès est votre ticket pour la réussite entrepreneuriale ! Apprenez des conseils pratiques pour penser davantage comme un entrepreneur, repérer les opportunités, établir des relations clés, raconter des histoires convaincantes et développer votre entreprise. Découvrez les secrets pour surmonter les défis, gérer le stress et prendre des décisions dans le monde dynamique de l'entrepreneuriat. Que vous soyez un entrepreneur chevronné ou que vous débutiez, ces outils simples vous guideront vers le succès dans le paysage complexe de l'entrepreneuriat. Dites adieu aux décisions écrasantes et bonjour à un chemin simplifié vers la réalisation de votre rêve entrepreneurial !
Αυτό το βιβλίο ανοικτής πρόσβασης είναι το εισιτήριό σας για την επιχειρηματική επιτυχία! Μάθετε πρακτικές συμβουλές για να σκέφτεστε περισσότερο σαν επιχειρηματίας, να εντοπίζετε ευκαιρίες, να χτίζετε βασικές σχέσεις, να λέτε συναρπαστικές ιστορίες και να αναπτύσσετε το εγχείρημά σας. Ανακαλύψτε τα μυστικά για να ξεπερνάτε τις προκλήσεις, να διαχειρίζεστε το άγχος και να λαμβάνετε αποφάσεις στον δυναμικό κόσμο της επιχειρηματικότητας. Είτε είστε έμπειρος επιχειρηματίας είτε μόλις αρχίζετε, αυτά τα απλά εργαλεία θα σας οδηγήσουν στην επιτυχία στο πολύπλοκο επιχειρηματικό τοπίο. Πείτε αντίο στις συντριπτικές αποφάσεις και γεια σε μια απλουστευμένη πορεία προς την οικοδόμηση του επιχειρηματικού σας ονείρου!
이 오픈 액세스 책은 기업가적 성공을 위한 티켓입니다! 기업가처럼 생각하고, 기회를 포착하고, 중요한 관계를 구축하고, 매력적인 스토리를 전달하고, 벤처를 성장시키기 위한 실용적인 팁을 알아보세요. 역동적인 기업가 정신의 세계에서 도전을 극복하고, 스트레스를 관리하고, 의사 결정을 내리는 비결을 알아보세요. 노련한 기업가든 이제 막 시작한 기업가든, 이 간단한 도구는 복잡한 창업 환경에서 성공으로 이끄는 길잡이가 되어줄 것입니다. 복잡한 의사 결정은 이제 그만하고 창업가의 꿈을 이루기 위한 간소화된 길을 만나보세요!
Denna bok med öppen tillgång är din biljett till entreprenörsframgång! Lär dig praktiska tips för att tänka mer som en entreprenör, upptäcka möjligheter, bygga viktiga relationer, berätta övertygande historier och få ditt företag att växa. Upptäck hemligheterna bakom hur du övervinner utmaningar, hanterar stress och fattar beslut i entreprenörskapets dynamiska värld. Oavsett om du är en erfaren entreprenör eller precis har börjat, kommer dessa enkla verktyg att vägleda dig till framgång i det komplexa entreprenörslandskapet. Säg adjö till överväldigande beslut och hej till en förenklad väg till att bygga din entreprenörsdröm!
Αυτό το βιβλίο ανοικτής πρόσβασης είναι το εισιτήριό σας για την επιχειρηματική επιτυχία! Μάθετε πρακτικές συμβουλές για να σκέφτεστε περισσότερο σαν επιχειρηματίας, να εντοπίζετε ευκαιρίες, να χτίζετε βασικές σχέσεις, να λέτε συναρπαστικές ιστορίες και να αναπτύσσετε το εγχείρημά σας. Ανακαλύψτε τα μυστικά για να ξεπερνάτε τις προκλήσεις, να διαχειρίζεστε το άγχος και να λαμβάνετε αποφάσεις στον δυναμικό κόσμο της επιχειρηματικότητας. Είτε είστε έμπειρος επιχειρηματίας είτε μόλις αρχίζετε, αυτά τα απλά εργαλεία θα σας οδηγήσουν στην επιτυχία στο πολύπλοκο επιχειρηματικό τοπίο. Πείτε αντίο στις συντριπτικές αποφάσεις και γεια σε μια απλουστευμένη πορεία προς την οικοδόμηση του επιχειρηματικού σας ονείρου!
이 오픈 액세스 책은 기업가적 성공을 위한 티켓입니다! 기업가처럼 생각하고, 기회를 포착하고, 중요한 관계를 구축하고, 매력적인 스토리를 전달하고, 벤처를 성장시키기 위한 실용적인 팁을 알아보세요. 역동적인 기업가 정신의 세계에서 도전을 극복하고, 스트레스를 관리하고, 의사 결정을 내리는 비결을 알아보세요. 노련한 기업가든 이제 막 시작한 기업가든, 이 간단한 도구는 복잡한 창업 환경에서 성공으로 이끄는 길잡이가 되어줄 것입니다. 복잡한 의사 결정은 이제 그만하고 창업가의 꿈을 이루기 위한 간소화된 길을 만나보세요!
Este livro de acesso livre é sua passagem para o sucesso empresarial! Aprenda dicas práticas para pensar mais como um empreendedor, identificar oportunidades, construir relacionamentos importantes, contar histórias convincentes e fazer seu empreendimento crescer. Descubra os segredos para superar desafios, administrar o estresse e tomar decisões no dinâmico mundo do empreendedorismo. Quer você seja um empreendedor experiente ou esteja apenas começando, essas ferramentas simples o guiarão para o sucesso no complexo cenário empresarial. Diga adeus às decisões avassaladoras e dê as boas-vindas a um caminho simplificado para construir seu sonho empresarial!
このオープンアクセス・ブックは、起業家として成功するためのチケットです！起業家のように考え、チャンスを見つけ、重要な人間関係を築き、説得力のあるストーリーを語り、ベンチャー企業を成長させるための実践的なヒントを学ぶことができます。起業というダイナミックな世界で、困難を克服し、ストレスを管理し、決断を下す秘訣を発見してください。経験豊富な起業家も、起業したばかりの起業家も、これらのわかりやすいツールが、複雑な起業の世界で成功するための道しるべとなる。複雑な決断を迫られることなく、起業家としての夢を実現するためのシンプルな道しるべを手に入れよう！
这本开放获取的书籍是你通往创业成功的入场券！学习实用技巧，让你的思维更像创业者、发现机遇、建立关键关系、讲述引人入胜的故事，以及发展你的企业。发现在充满活力的创业世界中克服挑战、管理压力和做出决策的秘诀。无论你是经验丰富的创业者，还是刚刚起步，这些简单明了的工具都将引导你在复杂的创业环境中取得成功。告别令人不知所措的决定，向打造创业梦想的简化之路问好！
Emotional intelligence (EI) is key to the success of Industry 5.0's combination of AI, digital technologies, and human cooperation. This chapter offers an overview of EI's pivotal role in shaping Industry 5.0, examining its influence on organizational dynamics, team interactions, and leadership. It explores EI's impact on decision-making, algorithmic processes, ethics, and crisis management. By delving into the essential function of EI, this work presents an overview that highlights its impact on team dynamics, leadership styles, and overall organizational dynamics. Furthermore, the study examines how EI influences crisis management, algorithmic processes, ethical considerations, and decision-making within Industry 5.0 environments. Additionally, this chapter serves as a foundation for future investigations regarding strategic approaches, smart system designs, and leadership development pertinent to Industry 5.0. Through both scholarly findings and practical examples, this chapter provides a well-grounded comprehension of EI's importance during this transformative era.
This chapter offers simple rules for riding the emotional roller coaster. These simple rules are: Don’t ignore your negative emotions; running a venture can be exhausting, so make sure you manage your entrepreneurial energy right; follow your entrepreneurial passion; build your emotional intelligence; pursue moderate stress at work to enhance life; and build your team’s emotional intelligence to enhance its performance.
The study is based on the emotional intelligence of employees in the Roots Industry located in Coimbatore. This study searches the realm of emotional intelligence within the context of Roots Industry, Coimbatore. Emotional intelligence (EI) is increasingly recognized as a critical factor in organizational success, impacting employee performance, job satisfaction, and overall organizational effectiveness. Despite its siganificance, there is limited research focusing on EI within specific industrial settings. Self-awareness involves recognizing one's own emotions, strengths, weaknesses, values, and motivations. Self-management refers to the ability to regulate and control one's emotions, impulses, and behaviors effectively. Social awareness entails understanding the emotions and perspectives of others, as well as being empathetic and socially competent. Relationship management involves building and maintaining healthy relationships, resolving conflicts, and effectively communicating with others.
This research endeavors to uncover the intricate interplay between emotional intelligence and gender dynamics within literature, acknowledging the significant role of emotions in shaping characters and narratives. Emotions serve as a lens through which societal norms and cultural expectations are reflected and refracted, influencing the portrayal of gendered perspectives on emotional intelligence. By synthesizing relevant psychological theories and conducting a thorough examination of societal influences, this study seeks to illuminate how gender differences in emotional intelligence are articulated and perpetuated in literary representations. Through a meticulous literature review, the research aims to identify patterns and disparities in the expression and perception of emotions between male and female characters. These patterns offer valuable insights into the complexities of gender roles and stereotypes embedded within literary texts, providing a nuanced understanding of societal attitudes toward emotional expression and intelligence. Furthermore, by delving into the implications of these portrayals for gender dynamics in literature, the study contributes to ongoing conversations surrounding representation and diversity within the literary landscape. Ultimately, the findings of this research endeavor to advance our understanding of emotional intelligence and gender dynamics within the literature, offering a nuanced exploration of how societal norms and cultural expectations shape the portrayal of emotions in male and female characters. By shedding light on these complexities, the study seeks to foster a deeper appreciation for the multifaceted nature of gendered perspectives on emotional intelligence in literary narratives. |
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