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Virtual teams & impact of technology

Goal: Virtual teams & impact of technology

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Project log

Insaf Khelladi
added a research item
The prevalent use of digital labor platforms has transformed the nature of work globally. Such algorithm-based platforms have triggered many technological, legal, ethical, and human resource management challenges. Despite some benefits (i.e., flexibility), the precarious conditions and commodification of jobs are major concerns in these platform-based employment conditions. The remote-work paradigm shift during the COVID-19 pandemic has made the interplay between technology, digitalization, and precarious workers' well-being a critical issue to address. This paper focuses on microtask platforms by examining overall well-being associated with turking as a work experience. Using a sample of 401 Amazon Mechanical Turk workers during the early stage of the COVID-19 pandemic, data were collected on individual conditions affecting the overall quality of workers' lives. The results from two structural equation models demonstrated the direct and mediating effects of task characteristics, excessive working, and financial pressure, mirroring the bright and dark sides of turking. Greater turking task significance and meaningfulness increase personal growth opportunities, ultimately improving workers' perceived quality of life. However, excessive work and greater financial pressure decrease self-acceptance and overall quality of life. This study examines the complicated nature of work experience on algorithm-based platforms by unpacking individual factors that affect workers' well-being.
Insaf Khelladi
added a research item
Social robots are artificial agents communicating in a human-like way. These assistive technologies are surging particularly to address personal healthcare shortages while allowing aging people to stay in their homes. Social robots belong to a rapidly changing AI industry. Such innovation may adopt different diffusion and adoption processes due to the categorical ambiguity of these products; their features vary from those typical of an object (i.e., delivering food) to those typical of a human being (i.e., speaking with and answering to patients). Social robots combine product, service, and software elements, making them hybrid products categorized into alternative categories, fluctuating users’ attitudes towards these products. The paper draws on prior research on social robots, categorization, and innovation adoption and diffusion. The aim is to explore healthcare professionals’ perception of social robots’ adoption and diffusion, allowing us to understand how they view and handle their categorical ambiguity feature. Using the Delphi technique targeting experts with extensive knowledge of social robots and e-health practice, the results emphasize that even if the ambiguous nature of social robots may represent a barrier to their adoption, their categorical ambiguity is an opportunity to create interactive experiences that ultimately increase their acceptance and diffusion.
Insaf Khelladi
added 3 research items
Although the smart city literature is continuously increasing these last decades, there is still a need to better understand what make their essence and smartness. The aim of the study is to deepen the understanding of the business model logic of the metropolitan city’s smartization process. More specifically, the research investigates how the building blocks of business model drive the smartization of metropolitan cities. The study explores the case of Paris, the capital of France, which has undergone a deep process of smartization over the last 15 years. The Parisian model of a smart city is insightful in several ways. The building blocks were reconfigured based on the three waves of smartization – search for legitimacy, from ‘urban intelligent’ to ‘ingenious city’, and ‘creative & living city’. Paris revised the drivers of the business model building blocks to remain smart and keep on creating value. Paris relies on new technologies as tools to involve all citizens, to go beyond sustainability; and to combine urban intelligence, social inclusion, resilience and technological innovation.
Managing geographically dispersed R&D teams remains a complex task. Contemporary leadership styles in global virtual teams is a pertinent-yet, unexplored-research topic, which can help achieve greater workplace effectiveness. The purpose of this study is to analyze the effects of self and shared leadership on the performance of virtual R&D teams. Trust, potency, and commitment mediate the influence of the interplay of self and shared leadership and the performance of virtual R&D teams. The results show that self-oriented leaders need potency and commitment to extract higher performance levels from virtual R&D teams. In addition, trust is a necessary construct to achieve shared leadership through self-leadership. The findings enrich the literature on leadership and virtual teams. They have practical implications for managers and firms implementing intra and/or inter-organizational arrangements within virtual R&D teams.
Workplace technology interruption and distraction are complex to analyze. In completing their daily tasks, employees receive a plethora of emails, text messages on their smartphones, and app notifications from both professional and personal counterparts. These parallel communications pose new managerial opportunities and workplace challenges. While such microbreaks foster communicative potential and information access, past research has discussed the issue of technology overload. The present article contributes to parallel communications regarding digital transformation in the workplace. Based on an original dataset of 369 employees, we examine the issue of technology distraction and interruption in the workplace. The results show that parallel communications positively influence job performance and negatively affect self-regulation and work engagement. The findings enrich the literature on digital transformation. They have practical implications for managers and firms implementing specific arrangements to nurture and embrace successful digital ecosystems.
Insaf Khelladi
added a project goal
Virtual teams & impact of technology