Project

Stakeholder and stewardship issues of performance in family business: a Franco-Scot comparison

Goal: Thanks to the Fondation Maison de Sciences de l'Homme for sponsoring the work on this project to be undertaken at ESSCA, Angers.


Relationships are fundamental within family run firms (FRFs). This implies that the previous claims by many scholars hold. FRFs tend to prioritise relationships, more specifically, good relationships between family-members contribute to better performance. Further there is evidence that FRFs perform better when family members are in top positions like the CEO, or top management. From such positions they can exercise a top-down approach, allowing the motivational factors like emotions and morale to affect positively the role of the organisational factors in achieving better performance in the FRF.

Family firm members who foster stewardship behaviour feel personally obliged to the success of the company. This can improve FRF performance. Agency problems arise in private FRFs because of reduced monitoring and accountability. These issues can affect performance. For example, empirical evidence suggests that agency issues are not as significant as the literature implies. Conflicts, and the significant poor management of relationships also hinder performance in FRFs. This is not always recognised, but is worthy of further investigation. Further, generational dispersion and succession issues can negatively affect performance, implying that regardless of firm size or age these are vital new research areas to be investigated in FRFs.

Date: 3 April 2022 - 15 May 2022

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Julia A. Smith
added a project goal
Thanks to the Fondation Maison de Sciences de l'Homme for sponsoring the work on this project to be undertaken at ESSCA, Angers.
Relationships are fundamental within family run firms (FRFs). This implies that the previous claims by many scholars hold. FRFs tend to prioritise relationships, more specifically, good relationships between family-members contribute to better performance. Further there is evidence that FRFs perform better when family members are in top positions like the CEO, or top management. From such positions they can exercise a top-down approach, allowing the motivational factors like emotions and morale to affect positively the role of the organisational factors in achieving better performance in the FRF.
Family firm members who foster stewardship behaviour feel personally obliged to the success of the company. This can improve FRF performance. Agency problems arise in private FRFs because of reduced monitoring and accountability. These issues can affect performance. For example, empirical evidence suggests that agency issues are not as significant as the literature implies. Conflicts, and the significant poor management of relationships also hinder performance in FRFs. This is not always recognised, but is worthy of further investigation. Further, generational dispersion and succession issues can negatively affect performance, implying that regardless of firm size or age these are vital new research areas to be investigated in FRFs.
 
Julia A. Smith
added 12 research items
The paper investigates financial management directed towards funding growth in the new small firm in Scotland. It makes appeal to two sources of first-hand data, gathered using fieldwork methods during the period 1993-97. The first evolved from interviews with 150 owner-managers of micro firms using an administered questionnaire (AQ); and the second, from a subset of 17 of these respondents, using a semi-structured interview schedule (SSI). The paper investigates: (1) aims and ambitions of owner-managers; (2) initial financial structure; (3) preferred alternatives for funding growth; (4) evolving financial structure; and (5) current position. It is shown that those owner-managers who start with a superior business idea and express that idea clearly and efficiently are also those who will attract more external funding, and subsequently perform better. In addition, they tend to have more sophisticated methods of managing finances and accounting information, using forecast figures rather than historical data, and working from sales and profit margins rather than merely cash flow.
Three tests of contingency theory are presented. The central hypothesis is that information system development is determined by contingencies. Data relate to the period 1994-98 for a sample of new Scottish micro firms. Contingency theory is tested by correlation, cluster and regression analysis. First, correlation analysis is applied to the timing of information system development and the timing of: severe cashflow crises; severe shortfalls of finance which seriously restrict strategic investment; and significant innovations. Second, cluster analysis is used to test the morphology suggested by contingency theory, of adaptive, running blind, and stagnant small firms. Third, regression analysis is used to test contingency theory in two forms. One explains a new weighted headcount measure of organizational form, and the other explains information system complexity. The three statistical methods used are generally supportive of contingency theory, suitably modified to a small firm context.
This paper reports on the importance and use of information technology in a sample of 150 new small firms. It provides statistical evidence to show that the greater the use of IT, the higher the firm’s performance. By contrast, the owner manager’s belief in the importance of IT to the management of their business is not correlated with performance. Empirical evidence is then presented to confirm that IT use is increasing, in general, year on year, and is being implemented as a management information tool. Finally, a profile is presented of the typical components of a young management information system, within the context of a management accounting framework. It is suggested that, given the proven importance of IT to the new small firm, a management information system should be developed that takes advantage of the opportunities offered by new technology, and that this, in turn, should lead to enhanced performance.