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Monica Elisabeth Winge
added 10 research items
In this paper we discuss the fact that more and more patients are treated in their homes by a set of organizations, sometimes with different ownership. We explore how this poses new and stronger demands on health care and home service staff, as well as on different managerial and operational levels, to improve their communication and collaboration. We emphasize the need for managers in different organizations to agree on ways and forms of communication and collaboration between the operational levels, and the particular importance of this during procurement of home care services. As a result a number of methodological measures, strategies and IT solutions to support organizational development, coordination and collaboration are suggested.
In this paper we discuss the fact that more and more patients are treated in their homes by a whole set of organizations, sometimes with different ownership, and how this fact places new and heavy demands on health care and home service staff to communicate and to collaborate. We further discuss the need for communication and collaboration on different managerial and operational levels. In particular we point to the need for managers in different organizations to agree on ways of communicating and collaborating on the operational level and that this aspect has to be taken into account during procurement of home care services. As a result the paper suggests a number of methodological measures and IT solutions to support organizational development, coordination and collaboration.
This paper discusses the fact that more and more patients are treated in their homes by a whole set of organizations, and how this fact places new and more intense demands on health and social care staff to communicate and collaborate. The aim of this paper is to further explore the detailed needs for collaboration between different care units, individuals and professions, and to outline organizational and/or IT-based solutions, based on a patient and process <oriented perspective and on an analysis of needs expressed in interviews with key actors from 3 IT-projects focused on collaboration in care. In particular we point to the need for managers in different organizations to agree on ways of communicating and collaborating on the operational level over sectors and units and how this aspect has to be taken into account already during procurement of home care services. Most importantly, by reasoning from a basic set of issues, we derive a set of related problems and suggest solutions for how to deal with these.