Project

OVID: Online versus Face-to-Face

Goal: The question of how particularly vulnerable patient groups can be cared for without exposing them to infection risks has particullary arisen with great urgency since the Corona pandemic. Although digital consultation services such as video consultations have gained enormous importance, systematic studies on the differences between online and face-to-face consultations are lacking.

Based on a mixed method design using data from oncology patients, we are investigating how physician-patient interactions change as a result of video consultations and what barriers may stand in the way of their use.

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Friederike Kendel
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The question of how particularly vulnerable patient groups can be cared for without exposing them to infection risks has particullary arisen with great urgency since the Corona pandemic. Although digital consultation services such as video consultations have gained enormous importance, systematic studies on the differences between online and face-to-face consultations are lacking.
Based on a mixed method design using data from oncology patients, we are investigating how physician-patient interactions change as a result of video consultations and what barriers may stand in the way of their use.