Archived project

ICP4Life (Horizon 2020)

Goal: ICP4Life proposes an integrated, collaborative platform for the design, development, and support of product-service systems (PSS) for SMEs, equipment manufacturers and energy suppliers in order to maximize the impact in the European industry. The most innovative contribution of this project is a PSS customization lifecycle methodology with underpinning technological solutions. Both enable collaborative on-demand PSS customization by supporting companies to evolve their product-service offerings by transforming them into smart, connected products (https://www.researchgate.net/publication/326632630_Collaborative_on-demand_Product-Service_Systems_customization_lifecycle).

Date: 1 January 2015 - 31 December 2018

Updates
0 new
2
Recommendations
0 new
0
Followers
0 new
26
Reads
0 new
690

Project log

Nikoletta Boli
added a research item
A framework for a two-way interaction between laser machine operator and a laser machine supplier in the direction of Laser Process Quality Control (LPQC) is proposed. An optical system is used to verify the beam alignment referred to the nozzle hole and the wear state of the nozzle in terms of process quality. The proposed framework provides the basis to laser suppliers for shifting their business model to Servitization. A case study is presented with the provided Industrial Product-Service System to consist of a laser-cutting machine and a service entitled LPQC.
Bernd J. Krämer
added a research item
Product-Service Systems (PSS) are being revolutionized into smart, connected products, which changes the industrial and technological landscape and unlocks unprecedented opportunities. The intelligence that smart, connected products embed paves the way for more sophisticated data gathering and analytics capabilities ushering in tandem a new era of smarter supply and production chains, smarter production processes, and even end-to-end connected manufacturing ecosystems. This vision imposes a new technology stack and lifecycle models to support and capacitate smart, connected products and services. The main contribution of this article is a novel PSS customization lifecycle methodology with underpinning technological solutions that enable collaborative on-demand PSS customization by supporting companies to evolve their product-service offerings by transforming them into smart, connected products. This is facilitated by the proposed lifecycle through formalized knowledge-intensive structures and associated IT tools that provide the basis for actionable PSS and production “intelligence” and a move toward more fact-based manufacturing decisions. The basic building blocks of the proposed PSS customization lifecycle and its technological stack are implemented in an integrated tool-suite and validated via large-scale industrial case studies. The PSS customization lifecycle described in this paper, paves the way for a new direction in highly-connected, knowledge-enabled smart factories, where devices, production equipment, production processes, and human-operators are connected, offering decision-making support on the basis of production knowledge and data.
Amal Elgammal
added a research item
Product-Service Systems (PSS) are being revolutionized into smart, connected products, which changes the industrial and technological landscape and unlocks unprecedented opportunities. The intelligence that smart, connected products embed paves the way for more sophisticated data gathering and analytics capabilities ushering in tandem a new era of smarter supply and production chains, smarter production processes, and even end-to-end connected manufacturing ecosystems. This vision imposes a new technology stack and lifecycle models to support and capacitate smart, connected products and services. The main contribution of this article is a novel PSS customization lifecycle methodology with underpinning technological solutions that enable collaborative on-demand PSS customization by supporting companies to evolve their product-service offerings by transforming them into smart, connected products. This is facilitated by the proposed lifecycle through formalized knowledge-intensive structures and associated IT tools that provide the basis for actionable PSS and production “intelligence” and a move toward more fact-based manufacturing decisions. The basic building blocks of the proposed PSS customization lifecycle and its technological stack are implemented in an integrated tool-suite and validated via large-scale industrial case studies. The PSS customization lifecycle described in this paper, paves the way for a new direction in highly-connected, knowledge-enabled smart factories, where devices, production equipment, production processes, and human-operators are connected, offering decision-making support on the basis of production knowledge and data.
Nikoletta Boli
added a research item
This paper presents the architecture and the development details of an Industrial Internet of Things (IIoT) solution that supports the lifecycle of IPSSs (Industrial Product-Service Systems). The proposed framework supports the definition, commissioning and operation phases of services in IPSS. The framework utilizes an IIoT system architecture that enablesservices’ deployment both at the edge tier and in the platform tier and uses the enterprise tier for implementing specific applications that provide interfaces to end-users. A service for laser machine data analysis and aggregation is designed and implemented on top of the proposed framework in order to demonstrate the capabilities of it.
Spyros Koukas
added a research item
To save time and cost in development process of new customized product-service systems, engineers need methodological guidelines and generic knowledge that help constructing specific solutions for new customers’ requirements and business opportunities. Despite the specific character of every PSS due to several customization issues, many characteristics are shared between PSS from the same product and/or service family. This paper proposes a knowledge-based methodology to support the PSS design process, extending the concepts of pattern and instance as main knowledge fragments. The main idea is to encapsulate in the pattern a conceptual definition of a collection of potential verified solutions, able to achieve a product-service with certain performance value with regard to a set of working conditions. These solutions are then filtered and refined by means of the PSS instance when answering one specific PSS demand.
Amal Elgammal
added 2 research items
Manufacturers today are rapidly moving into a business climate that is characterized by the ability to fulfill orders on demand by doing business through short-term networks where they negotiate value-adding processes dynamically – taking into account quality, time, price, viability, sustainability, and other dimensions. This necessitates the use of novel technologies to help manufacturers connect their data, processes, systems, personnel and equipment to enable smart factories. This paper proposes a new manufacturing paradigm, called manufacturing blueprints, which allows manufacturers to move from a traditional product-centric business model to a fully digital, knowledge-based and service-centric one. Using this paradigm, manufacturers are able to combine manufacturing and equipment data and knowledge, production systems and processes to form a smart manufacturing network to diversify products and build new markets.
Inventory Management is always a challenging and opportunistic area for practitioners and researchers in diverse domains, as the core of any business success is in its inventory management. Therefore, reaching an efficient management system that is capable of optimizing costs is crucial, especially in perishable inventory management. Due to the different nature of perishable inventory, it needs regular control and monitoring. Perishable Inventory deteriorates over time and its quality is affected by the storage and transportation conditions. The advent of revolutionary technologies including Cyber Physical Systems (CPS), Cloud Computing and Internet of things (IoT) have opened innovative opportunities with pertaining challenges. This article contributes by an analytical study that reviews recent research and development efforts in the utilization of IoT for the management of perishable inventory. This analysis reveals the opportunities that are not yet fully realized, and the challenges that need to be efficiently solved to enable their realization.
Dimitris Mourtzis
added a research item
The sustainability, the environmental impact, as well as the operating costs of a production site, are highly dependent on energy consumption. Having as a main objective to address the aforementioned challenges, this work proposes an energy services framework which introduces a new way of energy services management and which aims at reducing the environmental footprint of production sites through the control and monitoring of electrical energy usage. Following the shift to Servitization, energy suppliers want to offer more than traditional energy contracts to their industrial customers. Considering that tendency, an Energy Services Framework with three interdependent services namely Environmental Impact Calculator, Energy Demand Management and Power Interruption Planner is proposed. The proposed framework is validated using real data from an energy supplier and its potential customers. © 207 The Authors. Published by Elsevier B.V. Peer-review under responsibility of the scientific committee of the 25th CIRP Life Cycle Engineering (LCE) Conference.
Nikoletta Boli
added a research item
The design and evaluation of product-service systems (PSS) constitutes a challenging problem due to its multidimensionality. This challenge becomes bigger when the PSS customization is required within the new manufacturing paradigm of Industry 4.0. Nevertheless, limited literature work is observed regarding the customization of PSS and the PSS investigation within the Industry 4.0. Towards bridging these gaps, the present research work proposes a methodology for the quantification of PSS customization complexity, considering Industry 4.0 aspects. The proposed metrics are applied in a real industrial case study from a large laser machining industry, aiming to evaluate the different PSS alternatives in terms of complexity. It is demonstrated that the proposed approach can support the strategic level decision-making of a company, by quantifying the complexity and producing additional meaningful information towards the selection of the product and services that could be designed and offered to the customers.
Berend Jan van der Zwaag
added a research item
By adapting Industrial Product Service System (IPSS), OEMs have to improve their competency of service providing. To do so, they need to improve their ability of information capturing from the whole life cycle of IPSS. They make it possible by integrating CPS components to their product and providing necessary infrastructure. Such integration process is a collaborative and knowledge-intensive process, involving several actors and tools. In this paper, sensor ontology is proposed as a part of common knowledge repository to support semantic interoperability between involved actors and tools besides to provide engineers the necessary knowledge to reuse facilities during the IPSS design. Using inputs from literature, sensor domain ontologies are extracted and extended to consider the connection with different aspect of the PSS in the Industry.
Dimitris Mourtzis
added a research item
Product-Service System (PSS) design methodologies have been extensively researched during the past years. Various tools and methods have been established for the incorporation of sustainability and system-oriented lifecycle thinking in the design of PSS. This paper presents an integrated collaborative platform that aspires to conceptualize a new landscape of modular product-services that will be tracked throughout their lifecycle using a network of smart sensors enabling the extraction of useful value. The concept is based on a series of distinct components supported by a common semantic knowledge base, enabling the seamless collaboration of partners of multiple disciplines for the realization of product-services. Moreover, a set of services are used, which are integrated with the sensor network to return information about the performance of the PSS to the customers and the product designer, supporting them in the decision making process. Finally, an application of the proposed methodology in an industrial scenario is presented.
Nikoletta Boli
added a research item
In product-oriented Industrial Product Service Systems (IPSSs) the customers benefit from the combination of a product which offers some functionalities and a set of services. IPSS supports the provision of services which can be offered by the product manufacturer. The services can offer a wide range of functionalities that can range from ensuring the product’s original functionality to augmenting the original functionality of the product. The shifting of a company to IPSS poses many challenges such as the changing of the company’s business model. One of the most important challenges for the establishment of IPSS is the appropriate planning of the resources for production, deployment, and installation into the customers’ site. However, companies that provide IPSS solutions are lacking the proper tools for resources’ planning in a dynamic environment. In this work, a multi-criteria resource planning method and tool for optimizing the production, delivery, and installation of IPSS is presented. The proposed solution generates alternative IPSS’s production and installation plans and evaluates them on performance measures for production and installation such as time and cost. Moreover, through the integration of the planning tool with the IPSS design phase, information for generating the Bill of Process and Materials is presented. The planning tool has been designed using the Software-as-a-Service (SaaS) approach and has been applied and validated in a pilot case from the laser cutting industry.
Bernd J. Krämer
added a research item
In the traditional software development cycle, requirements gathering is considered the most critical phase. Getting the requirements right first time has become a dogma in software engineering because the correction of erroneous or incomplete requirements in later software development phases becomes overly expensive. For product-service systems (PSS), this dogma and standard requirements engineering (RE) approaches are not appropriate because classical RE is considered concluded, once a product service is delivered. For PSS it is impossible to foresee all future context conditions and customization needs customers may come up with after product deployment. In addition, the services supporting a complex hardware-software product depend on the individual product configuration a customer requires. For example, when a standard laser machine is equipped with one or more special sensors, new services may be needed that depend on sensor data from these new sources combined with other data generated by the standard machine configuration. Thus, we claim that RE needs to be extended to the deployment phase of a product and an agile approach is required to cope with emerging hardware and software requirements as a PSS is marketed. In this paper, a novel view-based model-driven engineering approach is proposed that enables collaborative product-service design and customization and copes with evolving, incomplete and unforeseen requirements. A prototype has been implemented as a Proof-of-Concept (PoC) and is currently validated on four industrial pilot cases as part of the H2020 project ICP4Life.
Bernd J. Krämer
added 2 research items
For technology-enhanced learning, the idea of learning objects transfers the technologies of content management, methods of software engineering and principles of open access to educational resources. This paper reports on CampusContent, a research project and competence centre for e-learning at FernUniversität in Hagen that designed and developed an integrated portal to a repository network named edu-sharing. This portal facilitates sharing, joint development and reuse of learning material and pedagogical knowledge. CampusContent focused on essential challenges concerning use and utility of learning objects and developed principles, methods and tools that support educators in the process of contextualising learning objects within educational settings. Our model offers three levels of contextualisation: configurable objects, learning scenarios and an integrated work environment for educators.
For over a decade, the promises and challenges of learning objects have been attracting the attention of international research and development in technology enhanced learning. The notion of reusing and sharing resources for learning with digital media stimulated both technological advancements and pedagogical discussions. By means of modularisation and reusability, the quest for learning objects addresses the reduction of development and maintenance costs, the increase of quality, flexible learning and issues of accessibility for all. On the technical side, various aspects of information retrieval, architectures for distributed repositories, standardisation in e-learning and much more have been examined. On the pedagogical side, promises and challenges of learning objects fostered a highly inspired debate, ranging from educational ontologies, personalised learning and quality of media objects for learning to a worldwide movement of openly sharing resources for education. Especially the latter, better known under the label Open Educational Resources, leads to the insight that the notion of learning objects implies a transformation of educational institutions. Hence, focusing on learning objects fosters change not only on the course level, but encourages wide-ranging organisational reforms in the educational system. This issue of The British Journal of Educational Technology (BJET) is devoted to the promises and challenges of learning objects. We want to stimulate the debate on learning objects in relation to Open Educational Resources, and therefore we have attempted to bring together contributions that provide relevant theoretical frameworks (both educational and technical), reports on current technological developments and empirical research findings.
Bernd J. Krämer
added a research item
In the traditional software development cycle, requirements gathering is considered the most critical phase. Getting the requirements right first time has become a dogma in software engineering because the correction of erroneous or incomplete requirements in later software development phases becomes overly expensive. For product-service systems (PSS), this dogma and standard requirements engineering (RE) approaches are not appropriate because classical RE is considered concluded, once a product service is delivered. For PSS it is impossible to foresee all future context conditions and customization needs customers may come up with after product deployment. In addition, the services supporting a complex hardware-software product depend on the individual product configuration a customer requires. For example, when a standard laser machine is equipped with one or more special sensors, new services may be needed that depend on sensor data from these new sources combined with other data generated by the standard machine configuration. Thus, we claim that RE needs to be extended to the deployment phase of a product and an agile approach is required to cope with emerging hardware and software requirements as a PSS is marketed. In this paper, a novel view-based model-driven engineering approach is proposed that enables collaborative product-service design and customization and copes with evolving, incomplete and unforeseen requirements. A prototype has been implemented as a Proof-of-Concept (PoC) and is currently validated on four industrial pilot cases as part of the H2020 project ICP4Life.
Bernd J. Krämer
added an update
ServTech designed a novel view-based model-driven engineering approachthat enables collaborative product service design and customization that copes with evolving, incomplete and unforeseen requirements. A first prototype of a supporting tool suite has been implemented as a proof-of-concept. It is currently validated on four industrial pilot cases and will further refined and completetd based on the insights from these pilot cases.
 
Bernd J. Krämer
added a project goal
ICP4Life proposes an integrated, collaborative platform for the design, development, and support of product-service systems (PSS) for SMEs, equipment manufacturers and energy suppliers in order to maximize the impact in the European industry. The most innovative contribution of this project is a PSS customization lifecycle methodology with underpinning technological solutions. Both enable collaborative on-demand PSS customization by supporting companies to evolve their product-service offerings by transforming them into smart, connected products (https://www.researchgate.net/publication/326632630_Collaborative_on-demand_Product-Service_Systems_customization_lifecycle).