Zoran Anisic

University of Novi Sad · Department of Industrial Engineering and Engineering Management

This chapter presents a retrospective of the MCP-CE conference in the period from 2004 to 2020. The present chapter includes an overview of the structure of conference participants, main conference topics each year and other significant results for the development of mass customization and personalization. We believe that the MCP-CE conference has...

Researchers highlighted the gap between the circular economy (CE) theory and real manufacturing practices. In developing countries, the background for CE development is quite different from developed countries, where there is an established waste management structure and a robust environmental policy. In addition, a shortage of best practices, guid...

The adoption and implementation of the Industry 4.0 concept, which essentially refers to the digitization of production and service systems, is heavily dependent on the knowledge and skills of the employees. For this reason, it is important for companies that their staff is trained to operate according to the principles of Industry 4.0. Adapting an...

Limitation and scarcity of natural resources, followed by rising demand and global competition for providing resources, emphasize vulnerability and dependance of different industries on import of these resources, considering increasing prices, volatility and uncertain political situations in supplier countries. European Commission explained Circula...

Research related to the Industry 4.0 is mainly oriented towards the use of advanced manufacturing technologies that are considered as enablers of this new manufacturing concept. The importance of organisational aspects in this context is starting to get recognised, but there is a lack of empirical research that supports these claims. This paper aim...

Due to the increased popularity of Product Configuration Systems (PCS), researchers reported both the success and failure stories of PCS. However, most of the literature does not reveal the real cost and befits from PCS due to the lack of access to real case companies datum. Therefore, there is little detailed quantification of the benefits, costs,...

In the process of introducing Industry 4.0 concept into the manufacturing environment companies from emerging countries are lagging behind. The rationale for this could be found in the fact that developed countries are leading this transformation, which includes digitalization and integration of manufacturing processes across the entire value chain...

Innovation has been recognized and widely acknowledged as one of the main drivers of the knowledge society. In order to achieve sustainability and development companies get involved in different types of innovation (i.e. Closed innovation, Open innovation). Also, there are different areas of innovation that should be considered by companies (i.e. p...

This book presents the conference proceedings of the 25th edition of the International Joint Conference on Industrial Engineering and Operations Management. The conference is organized by 6 institutions (from different countries and continents) that gather a large number of members in the field of operational management, industrial engineering and...

Manufacturing is currently at a turning point from mass production to customized production. The implementation of the Industry 4.0 concept, leading to automation and digitalization of manufacturing processes, is therefore considered vital for companies that aim to follow emerging trends in production. Research in this field is primarily focused on...

Innovation is seen as a critical driver of economic performance and essential instrument for business performance improvement of companies especially for emerging economies and economies in transition. Serbia is a country with innovation performance well below the EU27 average, and now it is challenged to keep the growth. To enhance innovation pote...

Mass customization (MC) is gaining steady attention in both industry and academia. Recently, MC implementation guidelines (MC-IGs) have been identified as an emerging sub-stream of MC research. A review of this sub-stream has been published in the current year, with a practitioner-oriented view. The present paper complements that review by focusing...

Universal helical gear motors are among mechanisms that operate with a very high efficiency (about 0.98 per gear pair) [1, 2] and thus their thermal power capacity has not received enough attention, even in the cases when they overheat (usually at higher ambient temperature and high power motors). Therefore, it is necessary to define the thermal ca...

Interest in mass customization (MC) is increasing in both industry and academia. Academic research on MC implementation guidelines (IGs) has, however, lagged behind other research streams in the MC literature. The present article reviews the existing literature on MC-IGs and inductively derives a classification scheme for prior research findings to...

Continuous technological improvements have led to paradigm shift in industrial production. New concept, named Industry 4.0, is becoming more and more present in manufacturing companies. Even though advanced technologies are in the focus of Industry 4.0, there is a necessity for organizational improvements as well. Since organizational innovations r...

Innovation is considered as one of the key elements for sustainability and development of manufacturing companies. Current research in this field is more focused on technological rather than on organizational innovation concepts. Also, the focus is on developed rather than on developing countries. The purpose of this paper is to investigate the rel...

Three-dimensional (3D) scanning techniques based on photogrammetry, also known as Structure-from-Motion (SfM), require many two-dimensional (2D) images of an object, obtained from different viewpoints, in order to create its 3D reconstruction. When these images are acquired using closed-space 3D scanning rigs, which are composed of large number of...

In multiple criteria decision making process there are numerous different approaches. For example, Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE) is an outranking method, while VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) is a compromise ranking method. A comparative analysis of these two methods is pr...

Emerging technologies such as Internet of Things, big data and cloud computing are bringing new opportunities to manufacturing companies. Fourth industrial revolution, also referred as Industry 4.0 is becoming a reality, making manufacturing processes increasingly complicated, but also automated and sustainable. Vertical, horizontal and end-to-end...

Mass customizers (MCs) increasingly sell their products on the web through web-based sales configurators (WBSCs). This selling approach has proved beneficial to both MCs and their customers because, on the one hand, it facilitates the customization process and, on the other hand, it provides a real-time preview of the customized product. However, s...

Todays changing and competitive labor markets present a huge challenge for students in finding a suitable internship position or job. The paper presents a developed working prototype of an online module, which serves as a career center in connecting students with academic institutions and companies in an effort to find and manage internship positio...

The paper will present the idea, structure and the first results in application of the innovation platform specially oriented toward students' contests. There is a significant number of professional platforms available on the web offering different kinds of tasks and creative challenges for task solvers offering monetary rewards for the best propos...

Transferring from triple helix to quadruple helix of innovation supports the trend towards the engagement of all stakeholders in innovation. Companies tend to tap into both internal and external knowledge sources to accelerate innovation, turn to co-creation across innovation processes and allow the flow of knowledge over their organizational bound...

Open innovations (OI) represent the leading innovation strategy that necessarily involves universities as one of the key factors in the technology and knowledge transfer process in the society. OI model is represented in this paper through student contest in innovative task solving as an aspect of educating students to become the „open innovation a...

Even though much insights has been gained by academic research on mass customization (MC), companies still suffer from a lack of guidelines and supports that help them in the process of implementing MC. The paper presents an approach to help small and medium enterprises (SMEs) in implementing MC by illustrating its actual application in SME operati...

Companies in today's manufacturing environment must have repeatable, compliant and responsive business processes, global ICT information infrastructure that provides a single source of the truth and alignment across departments. The companies must first focus on the needs of their customer, continually minimize time to scale, eliminate waste, drive...

mass customization, MCP models, Southeast European region development, implementing new strategies

To sustain their competitive advantage, companies rely more and more on customers' knowledge and experiences in product innovation processes. Considering that for radical innovations a distance from current market needs is crucial, customers are not in great amount involved in the development of products that represent breakthroughs on the market....

The paper presents improvement of a product through the application of Design for Excellence (DFX) tools for assembly, manufacturing and environmental protection that are incorporated into the commercial software Siemens Teamcenter for Product Lifecycle Management (PLM). Complex database, that is a heart of every PLM software, allows easy access to...

Considering that companies, especially SMEs, have limited resources to support their product development processes, their management has started to look for fresh ideas and competent individuals outside their borders. Co-creation is seen as a powerful engine for innovation. This paper focuses on the establishment of university-industry cooperation,...

Satisfying customer needs becomes increasingly complex when a product customization element is included. This paper presents a case of transforming a manufacturing system, as a part of implementing mass customization strategy in the panel furniture manufacturing company. The need for an effective implementation of customization strategy shows that...

In contemporary business environment, companies realize the importance of collaboration throughout the entire product lifecycle. The focus of the paper is on the collaboration in New Product Development (NPD) processes and how Product Lifecycle Management (PLM) strategy can support advanced collaboration strategies, such as Mass Customization and C...

Mass customization is an actual concept for more than two decades. In recent years, some large enterprises have started abandoning mass customization business approach, while small and medium enterprises have been more successful in developing and adopting their MC strategy. In this paper we represented some success factors of mass customization bu...

Thanks to the pioneers of Kaizen (改善), Taiichi Ohno (大野 耐) and Shigeo Shingo (新 郷 重 夫), whose work led to the development of the most efficient production system, Toyota's Production System (TPS), today we have a great interest for the implementation of this management system in other industries. Lean Management evolved from TPS, and today represen...

When the customer wants a product that fits their personal requirements, they are facing the challenge of whether to spend a huge amount of time and cognitive energy on choosing or configuring the desired product, or to settle for a predefined one. In the case of tourism packages, the customer can choose from predefined ones both online or offline,...

Efficient new product development is hard to imagine out of PLM (Product Lifecycle Management) strategy and contemporary software solutions. The paper will present some results of the implementation of PLM strategy in the new product development process in a chemical company, that has a very wide production programme structure with numerous product...

The need for close and effective collaboration in creating innovative products requires the integration of business and technical information systems. Efficient new product development is hard to imagine out of PLM (Product Lifecycle Management) strategy and contemporary software solutions. The paper will present some results of the implementation...

When selling a customized product with the support of a product configurator, there is a risk that customers will abort the configuration process if the configuration dialogue does not suit the customer well. To reduce this risk, a product configurator that self-adapts to different levels of customer knowledge instead of vice versa is needed. In th...

In today's process manufacturing environment, innovation is viewed as critical to sustainable growth and business profitability. While innovation is regarded as the answer, the companies can effectively measure the return on R&D investment, have acceptable product success rates, achieve acceptable promotional effectiveness, or have visibility into...

When the customer wants to configure a tourism package, they can use numerous specialized web pages that are available. Web pages can be of lesser or greater complexity but most of them configure an offer from a series of picking lists from which a customer should pick an option. This can often be rather time-consuming and annoying especially when...

The current paper describes the essentials of Flow Manufacturing and Mass Customization models in a common framework. Flow Manufacturing is a well-known production system that is capable to banish the waste and enhance the product quality. It is successfully implemented by many modern industries. Mass Customization is an uprising business model, wh...

In this paper we are examining the Living Lab (LL) concept. Under an Open Innovation environment, we combine the LL and the Mass Customization strategies, so as to achieve customer's satisfaction for a product. In previous surveys researchers found that consumers are willing to pay more for a personalized product, in order to cover their needs bett...

In the twenty-first century, a company has to organize around the customers in order to be a successful and viable firm. Customers expect to get what they would like, with a side order of customization. This approach raises several questions that have to be answered, one of which is that despite nowadays customers are knowledgeable in general, they...

Product Lifecycle Management (PLM) is the process of managing the whole life cycle of a product starting from generating an idea, concept description, business analyzes, product design and solution architecture and technical implementation, to the successful entrance to the market, service, maintenance and product improvement. At present, a wide ra...

Product Lifecycle Management (PLM) is the process of managing the whole life cycle of a product starting from generating an idea, concept description, business analyzes, product design and solution architecture and technical implementation, to the successful entrance to the market, service, maintenance and product improvement. At present, a wide ra...

In the twenty-first century, a company has to organize around the customer in order to be a successful and viable firm. Today, the marketplace is customer driven. Customers expect to get what they would like, with a side order of customization. This alteration of traditional organization of a company through the involvement of the customer into the...

This paper presents the Web based intelligent product configurator for thermal insulation and decoration of buildings. Configurator is a three-tier client server application which was developed with modern Internet technologies/techniques: XHTML, CSS, PHP, MYSQL, JavaScript, XML and Flash. The functionality and architecture of the configurator are...

The paper presents results of mapping different activities and subjects in the field of mass customization and personalization (MCP) in Central and Southeast Europe. The results of mapping are presented in Google Maps, divided into four main groups: research institutions, companies, national websites and dedicated conferences. The map is open to ev...

Innovation plays a key role in business success. In many organizations, especially those with a traditional approach, innovation is often only seen as valid when it is completely „homemade“. This traditional view of innovation – Closed Innovation - completely disregards the growth market of demand-driven innovation. Democratizing Innovation through...

The paper deals with a review of a complex IPS-DFA methodology with a purpose of rating and improving design characteristics regarding the aspect of the assembly process. The approach has to be applied at the level of the product assortment, basic product structure and at the component level, aiming to achieve two primary goals: rationalization of...

Attracting Foreign Direct Investment (FDI) is a priority to all Western Balkan's (WB) countries in order to improve their economic performance and standard of living. Although there are many reforms and tax incentives in the last two years, Macedonia proves weak responsiveness to attract FDI and is the last country with FDI per capita in the Balkan...

This paper presents developed method for connecting the participants in the process of product development in internet surroundings. The participants in the product development process can be classified in two groups: the manager of the product development process (chief designer) and the other participants in the development process (DFA, DFM and...

The difficulties in implementing successful mass customization arise mainly due to uncertainty encountered by customers when they intend to customize their products -external and internal complexity -problems faced by the company because of the extensive product variety. This paper presents some results of using a developed methodology for adaptive...

This paper describes a procedure that allows small and medium companies to smoothly switch from a traditional costing system to an Activity Based Costing (ABC), at low risk and with minimal investment. The paper focuses on any small and medium company for which the standard implementation of ABC is too expensive and complex. The complete implementa...

The paper will present a Design for Environment (DFE) tool as a systematical way of incorporating environmental attributes into the integrated product development. The developed tool is a part of the integrated platform which already includes Design for Assembly, Manufacturing and Costs, and it is functioning in internet surroundings. The paper wil...

The paper will show some practical results of the implementation of mass customization in small companies. Two production programs will be presented, suitable for involving customization in the particular market segments. The first industry solution deals with a furniture production program for shops and boutiques where strategy enables variation o...

All the statistics regarding the production of certain types of products and their disposal into the waste dumps (cars, computers, pc-monitors...) point to a need for finding a solution more quickly and for reacting specifically to reduce and control the quantity of such waste, because the waste is being made in ever-increasing quantities. With thi...