Yvonne O'Connor

Yvonne O'Connor
University College Cork | UCC · Cork University Business School

Business Information Systems: BSc, PhD

About

81
Publications
15,245
Reads
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383
Citations
Citations since 2017
41 Research Items
365 Citations
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Introduction
Dr O' Connor is a Lecturer within Business Information System and is a Senior Researcher within the Health Information Systems Research Centre (HISRC), Business Information Systems, Cork University Business School at University College Cork.
Additional affiliations
May 2013 - present
University College Cork
Position
  • PostDoc Position
September 2008 - present
University College Cork
Position
  • Part Time Lecturer
Description
  • Modules Lectured: Systems Analysis and Design (IS2200) Management Information Systems (IS2201) Mentor for 4th Year BIS students - Research Project in Information Systems (IS4401)
September 2008 - April 2013
University College Cork
Position
  • PhD
Description
  • Title: Examining the post-adoptive infusion of mobile technology in a healthcare domain: determinants and outcomes Available here: https://cora.ucc.ie/handle/10468/1289?show=full
Education
September 2008 - April 2013
University College Cork
Field of study
  • Business Information Systems
September 2004 - September 2008
University College Cork
Field of study
  • Business Information Systems (1H)

Publications

Publications (81)
Article
Full-text available
With healthcare infrastructure and health services remaining inadequate in many countries, numerous mobile health (mHealth) development studies have been reported, especially in low- and middle-income countries. This reflects a broad recognition that mobile technologies can play an important role in the provision of healthcare services at the regio...
Conference Paper
Full-text available
This paper presents the Supporting LIFE (Low cost Intervention For disEase control) project. Supporting LIFE applies a novel combination of Android based smartphone technology, patient vital sign sensors and expert decision support systems to assist Community Health Workers in resource-poor settings in their assessment, classification and treatment...
Conference Paper
Full-text available
Over the last ten years there has been a proliferation of mHealth solutions to support patient diagnosis and treatment. Coupled with this, increased attention and resources have been attributed to the development of technologies to improve patient health care outcomes in low resource settings. Most significantly, it is the development of highly ext...
Article
Full-text available
On a global scale, healthcare practitioners are now beginning to move from traditional desktop-based computer technologies towards mobile computing environments 1. Consequently, such environments have received immense attention from both acade-mia and industry, in order to explore these promising opportunities, apparent limitations, and implication...
Article
Full-text available
Health social networks (HSNs) allow individuals with health information needs to connect and discuss health-related issues online. Political-technology intertwinement (e.g. GDPR and Digital Technology) highlights that users need to be aware, understand, and willing to provide electronic consent (eConsent) when sharing personal information online. T...
Article
Full-text available
The right to privacy has been discussed by scholars in multiple disciplines, yet privacy issues are increasing due to technological advances and lower costs for organisations to adopt smart surveillance. Given the potential for misuse, it seems prudent for stakeholders to critically evaluate Surveillance Analytics (SA) innovations. To assist in bal...
Article
Background The introduction of a paper-based Community Case Management (CCM) in Malawi has contributed to a reduction of child morbidity and mortality rates. In addition, the introduction of electronic Community Case Management (eCCM) (smartphones with built in CCM apps) may help to reduce the under-five mortality rates even further. Purpose It is...
Chapter
The potential of Health Information Technology (HIT) to increase the quality of healthcare delivery is well documented but improvements can be hindered if physicians and nurses resist HIT. However, the technology is still facing resistance. The literature suggests that user resistance to HIT is predicated on their perception of its impact. However,...
Preprint
BACKGROUND Integrated community case management (CCM) has led to reductions in child mortality in Malawi from illnesses such as malaria, pneumonia and diarrhoea. However, adherence to CCM guidelines is often poor, potentially leading to inappropriate clinical decisions and outcomes. OBJECTIVE We determined the impact of an electronic version of CC...
Article
Background: Integrated community case management (CCM) has led to reductions in child mortality in Malawi resulting from illnesses such as malaria, pneumonia, and diarrhea. However, adherence to CCM guidelines is often poor, potentially leading to inappropriate clinical decisions and poor outcomes. We determined the impact of an e-CCM app on the r...
Article
Full-text available
Mobile health (mHealth) is perceived as a “silver bullet” solution to many of the existing healthcare delivery issues in developing regions. However, the design, development, piloting, implementation, and maintenance activities associated with mHealth are significant. Fundamental to the success of mHealth is stakeholder support within the healthcar...
Preprint
Full-text available
Background: Integrated community case management (CCM) has led to reductions in child mortality in Malawi from illnesses such as malaria, pneumonia and diarrhea. However, adherence to CCM guidelines is often poor, potentially leading to inappropriate clinical decisions and outcomes. We determined the impact of an electronic version of CCM (eCCM) ap...
Article
With the proliferation of eHealth resources promoting health data storage, analysis, and dissemination, it is important for individuals to understand the implications of sharing their highly sensitive personal health information (PHI) online. However, uncertainty remains about the level of individual awareness and understanding when sharing PHI on...
Article
Full-text available
Despite the benefits promised by mobile health, the introduction of these solutions is often met with resistance from various stakeholders. This article adopts a shared mental model approach to unearth the current perceptions, concerns, and mentalities of key stakeholders engaged in the provision of healthcare in Nigeria. These include policy maker...
Article
Full-text available
Background: The objective of this research is to examine, conceptualize, and empirically validate a model of mobile health (mHealth) impacts on physicians' perceived quality of care delivery (PQoC). Methods: Observational quasi-experimental one group posttest-only design was implemented through the empirical testing of the conceptual model with...
Article
Health information technology (HIT) can improve the quality of healthcare, but improvements are likely to be hindered if physicians and nurses resist HIT. In response, this study investigates the antecedents of the perceived threats to HIT and user resistance by examining the organisational factors, the personal traits of users, HIT-related factors...
Article
A major challenge faced by mobile health (mHealth) is identifying an evaluation technique which provides a rigorous evaluation while capturing the unique characteristics of the intervention. This study investigates traditional and emerging methods of mHealth evaluation, identifying existing gaps. This research is a useful first step toward developi...
Article
Full-text available
Background: Transitioning from study to practice is a challenging phase of professional development. This research examined the affordances of leveraging moderated WhatsApp groups to support nurse graduates in this transition. Approach and Methods: Study participants, newly graduated nurses (n=72) from South Africa, were assigned to two WhatsApp g...
Article
Full-text available
Introduction: Community Case Management (CCM) aims to improve health outcomes among children under five with malaria, diarrhea, and pneumonia, but its effectiveness in Malawi is limited by inconsistent standards of delivery characteristic of paper-based interventions. This may lead to negative impacts on child health outcomes and inefficient use o...
Chapter
There has been a surge of electronic health (e-health) technologies encompassing a range of services available to various stakeholders within the healthcare system in both developed and developing countries. As technology has evolved, the features and functionalities offered by e-health technologies have grown dramatically, leading to a proliferati...
Article
Full-text available
While mobile Health (mHealth) holds much potential, the infusion of mHealth is still in its infancy and has yet to achieve sufficient attention in the Information Systems field. As a result, the objective of this paper is to identify the (a) determinants for successful infusion of mHealth by healthcare practitioners and (b) benefits healthcare prac...
Preprint
Full-text available
BACKGROUND Mobile phone use, and subsequently, mobile health (mHealth) interventions, have seen an exponential increase in the last decade. There are in excess of 318,000 health-related applications available freely for consumer download. However, many of these interventions are not evaluated and are lacking appropriate regulation. Randomised Contr...
Article
Background: Mobile phone use and, consequently, mobile health (mHealth) interventions have seen an exponential increase in the last decade. There is an excess of 318,000 health-related apps available free of cost for consumers to download. However, many of these interventions are not evaluated and are lacking appropriate regulations. Randomized co...
Article
Full-text available
Background Improved availability of mobile phones in low- and middle-income countries (LMICs) offer an opportunity to improve delivery of Community Case Management (CCM). Despite enthusiasm for introducing mHealth into healthcare across LMICs, end-user attitudes towards mHealth solutions for CCM are limited. We aimed to explore Health Surveillance...
Article
Full-text available
Online services have the power to persuade us. When we join Health Social Networks (HSNs) we share our personal health information (PHI) with people who we perceive to be like minded or experiencing things similar to us. However, this PHI can also be shared with third parties such as pharmaceutical companies, health insurers, and advertising compan...
Article
Full-text available
Check: I accept the terms and conditions and privacy policy statements associated with this technological artefact! The informed consent process is becoming more of a challenge with the emergence of Internet of Things (IoT) as data may be collected without the digital health citizen being aware. It is argued in this paper that the first phase for u...
Article
Evaluations of development initiatives in resource-poor settings dominate Health Information Technology/Systems research. Yet a dearth of research exists, which documents the design and development of these technological artefacts. Through the lens of Transition Management Framework, this research attempts to address this gap in literature, to desc...
Article
Full-text available
Informed consent is sought prior to conducting a healthcare intervention on a person. When a healthcare intervention involves a young child, their caregiver is required to provide informed consent on their behalf. However, little is known on the behavioural intentions of participants to provide consent when a mobile health (mHealth) intervention is...
Article
Full-text available
Background There is evidence to suggest that frontline community health workers in Malawi are under-referring children to higher-level facilities. Integrating a digitized version of paper-based methods of Community Case Management (CCM) could strengthen delivery, increasing urgent referral rates and preventing unnecessary re-consultations and hospi...
Conference Paper
Full-text available
Mobile health (mHealth) solutions can improve the efficiency and effectiveness of healthcare services delivered by Primary Healthcare (PHC) workers in rural communities in developing countries. However, a host of barriers can hinder the success of new mHealth implementations including low technology literacy levels and failure to communicate the be...
Article
Full-text available
Low and middle income countries continue to struggle with limited availability of healthcare capability and resources. Recently, a variety of health information systems (HIS) projects have been piloted in an attempt to overcome these challenges by improving the quality of data to support the delivery of healthcare services from the community to hos...
Article
In relation to mobile health (mHealth) initiatives, early engagement by potential end users has been established to have a positive impact both in the medium- to long-term adoption of the solution. However, there remains a paucity of research which focuses on participant recruitment for mHealth initiatives in developing countries. The objective of...
Article
Full-text available
In an online world, the distinction between public and private is becoming increasingly blurred with rising concerns about the privacy and security of personal health information. The aim of this study is to explore electronic consent (eConsent) on a Health Social Network (HSN) – PatientsLikeMe - to improve both the form and accessibility of contra...
Article
Full-text available
Mobile Health (mHealth) has been piloted in developing countries to transform the delivery of healthcare services. Despite this heightened focus on mHealth, the number of fully operational mHealth solutions implemented in these locations remains surprisingly low. To extend mHealth projects beyond pilot stage it is imperative that the primary end us...
Conference Paper
Mobile health (m-health) solutions offer great promise for improving the delivery of healthcare services to infants and young children in developing countries. This study developed the IMPACT app, an m health application to assist primary healthcare (PHC) workers in assessing and treating infants and young children in Nigeria. Despite the potenti...
Poster
Full-text available
Mobile health (mHealth) interventions can vastly improve the quality and efficiency of healthcare services delivered by Primary Healthcare (PHC) workers in developing countries. However, recent resourcing limitations has meant that training in new mHealth innovations has not been widely available to this cadre of healthcare worker. To ensure the su...
Article
The need to obtain data to understand effective and available child mortality-reducing control measures in rural areas of developing countries is great. Evidence shows that this challenge can potentially be overcome with the increased availability of Information and Communication Technology (ICT) to support the data/information/ knowledge needs of...
Conference Paper
Full-text available
Measuring adherence to clinical guidelines using mobile health (mHealth) technologies when form field validation is enforced or turned on could potentially be viewed as skewing the dataset, leading to 100% adherence to the clinical rule base. In theory, healthcare providers should fully abide by clinical guidelines, whether in paper or digital form...
Article
Big Data promises benefits for society as well as business. Do policy makers know how best to use this scale of data driven decision-making in an effective way for citizens? Citizen participation is portrayed in literature as a key component in policy decision-making. Yet, this decision-making process to date is often driven by other stakeholders s...
Article
Full-text available
The objective of this paper is to explore the perceptions of key stakeholders involved and/or affected by existing paper-based decision support guidelines (known as Community Case Management (CCM)) and a proposed digitised mobile clinical decision support system (CDSS) of CCM in rural settings of Malawi, Africa. Data was collected using field notes...
Poster
Full-text available
Introduction: CIMULACT stands for ‘Citizen and Multi-Actor Consultation on Horizon 2020’. The project engages more than 1000 citizens, and a variety of other actors, across 30 countries in Europe to shape a desirable and sustainable future. In a highly participatory process, the project will provide a unique contribution to European research and in...
Article
Full-text available
Background: To improve the delivery of paediatric healthcare in low resource settings, Community Health Workers (CHW) have been provided with a paper-based set of protocols known as Community Case Management (CCM). Yet research has shown that CHW adherence to CCM guidelines is poor, ultimately impacting health service delivery. Digitising the CCM g...
Chapter
In recent years, scholars are realizing the importance of examining mobile health (mHealth) implementation in developing countries. A vast array of research exists that focuses on barriers of mHealth adoption in such domains. However, the majority of these papers embrace the concept of adoption to cover the entire process of implementation. This ch...
Poster
In developing countries the vast majority of people are first introduced to mHealth initiatives through pilot studies. It is at this stage that impressions are formulated by direct (i.e. individuals who directly interact with mHealth) and indirect (i.e. people who are influenced by technology but do not directly interact with mHealth) users on the...
Article
The trial and evaluation of mobile health mHealth applications in society is necessary to explore the potential use and benefits of the solution post-trial. In recent years, there is a proliferation of mHealth projects developed and tested in the continent of Africa. The complexity of these projects means that there are typically many stakeholders...
Conference Paper
Despite substantial research on electronic health (e-Health) adoption, there still exist vast differences between resource-rich and resource-poor populations regarding Information Technology adoption. To help bridge the technological gulf between developed and developing countries, this researchin- progress paper examines healthcare providers’ inte...
Article
Within a retail environment the scheduling of staff to accommodate the dynamic nature of customer throughput is of utmost importance. However, in outlets that face unpredictable patterns of customer activity, suboptimal staff schedules are a common occurrence. This event adversely affects the staffing rota, service time, and queue length thereby af...
Poster
Healthcare in developing countries faces a number of challenges due to economic constraints, poor infrastructure, a shortage of trained clincial staff, extreme climate and geographical barriers among others. Information and communication technologies are seen as one approach to address these issues and improve inequalities in healthcare facing low...
Article
Clinical decision making plays an imperative role when delivering healthcare services. To assist healthcare practitioners in decision making activities, Early Warning Scorecards (EWS) have been developed to classify patients based on their vital sign readings. This paper aims to evaluate the variation among healthcare practitioners’ perceptions of...
Conference Paper
Full-text available
n recent years, clinicians are beginning to utilise Mobile Health Systems (mobile devices with clinical applications) when delivering healthcare services to patients at the point-of-care. For Mobile Health Systems (MHS) to be truly valuable, it is argued that the technological artefact be utilised post- adoption and embedded within the clinicians’...
Article
Despite substantial research on IT implementation in the IS field, the healthcare industry has historically been considered a technological laggard and lacks direction on how to successfully infuse new technological innovations within individuals work practices. Theoretically, m-health technologies, if infused in work practices can potentially enha...
Article
In recent years, clinicians are beginning to utilise Mobile Health Systems (mobile devices with clinical applications) when delivering healthcare services to patients at the point-of-care. For Mobile Health Systems (MHS) to be truly valuable, it is argued that the technological artefact be utilised post-Adoption and embedded within the clinicians'...
Conference Paper
Cloud computing applications and services go hand in hand, yet there is no clear mechanism for ensuring that the cloud applications are designed from a customer's perspective. This paper describes the initial design and development of a predictive analytics cloud service application, which uses historic customer data to predict the existing custome...
Conference Paper
Frequently criticised as a technological laggard, the healthcare industry is now beginning to appreciate the benefits which can be obtained from adopting Mobile Health Systems at the point-of-care. As a result, healthcare organisations are investing heavily in mobile health initiatives with the expectation that individual users will employ the syst...
Conference Paper
Full-text available
Despite substantial research on IT implementation in the IS field, the healthcare industry has historically been considered a technological laggard and lacks direction for how to successfully infuse new technological innovations within individuals work practices. Theoretically, mobile-health (m-health) technologies, if infused in work practices can...
Article
Full-text available
Despite substantial research on IT implementation in the IS field, the healthcare industry has historically been considered a technological laggard and lacks direction on how to successfully infuse new technological innovations within individuals work practices. Theoretically, mobile-health (mhealth) technologies, if infused in work practices can p...
Conference Paper
Substantial growth in mobile technologies has revolutionised how individuals within industries conduct their work. However, after significant investments in Information Systems innovations existing evidence strongly suggests that Information Systems are often under-utilised following implementation. Therefore, it is important to understand post ado...

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Projects

Projects (3)
Archived project
-Combating child mortality- The vast majority of health care for children with acute illnesses in sub-Saharan African countries is provided by community health care workers who receive a limited level of training. In Malawi, these are known as Health Surveillance Assistants (HSAs). HSA’s, a group of outreach workers who serve as frontline health care staff in the battle against largely preventable childhood diseases. To support HSAs in this battle, the WHO and UNICEF developed the Community Case Management (CCM) strategy, now adopted as standard practice in many countries in sub-Saharan Africa, including Malawi. CCM is a paper-based clinical decision tool, utilizing a traffic light triage system, enabling first-level health workers, such as HSAs in Malawi. This enables them to promptly identify children from 2 months up to 5 years of age requiring urgent referral to higher level facilities, and direct the treatment and advice at the point-of-care for children who can be treated at home. The Supporting Low-cost Intervention For disEase control (Supporting LIFE) project is designed to support HSAs at the patient point-of-care as well as larger epidemiological bodies to manage and control diseases through the utilization of cost-effective technologies. The overarching objective of the Supporting LIFE project is to assist HSAs in delivering an intervention to improve and manage disease control, targeting children aged ≥2 months up to 5 years. This project endeavored to utilize established technology to circumvent the absent or limited healthcare infrastructure by exploiting the cellular telecommunications network and point of care decision support systems. The expansion of information and communication technologies to low and middle-income countries (LMIC) such as Malawi has offered the potential for CCM to be delivered as a mobile health (mHealth) solution.