Yurong Yao

Suffolk University · Department of Information Systems and Operations Management

Purpose This study focuses on understanding how channel features can affect people's intention to continue to use an electronic channel in public affairs and their recommendation behaviors. Specifically, three different channels are focused on: email, microblogs and online meetings. Design/methodology/approach A research model on an e-participatio...

This study investigates external factors influencing IT manager support for deploying mobile services innovations in hospitals. It develops and tests a research model representing the relevant elements of the Technology-Organization-Environment (T-O-E) framework in different innovation diffusion stages. Uniquely, this model hypothesizes how domain-...

Offshoring has become a viable alternative for companies to lower software development costs and leverage labor resources worldwide. To achieve success in offshoring software development projects, a vendor must choose appropriate development methodologies. This study aims to examine how methodology fit affects offshoring project performance. The au...

How do we best cultivate IT talent inside organizations to embrace and support innovation? Inevitably, innovation involving IT implies integration with existing enterprise systems and users. We conducted this study to explore whether we could see how specific patterns of prior vendor involvement may be driving IT manager attitudes toward innovation...

Offshoring has become a viable alternative for companies to lower software development costs and leverage labor resources worldwide. To achieve success in offshoring software development projects, a vendor must choose appropriate development methodologies. This study aims to examine how methodology fit affects offshoring project performance. It pro...

This study defines and explores work experience-based constructs influencing IT manager support of remote service innovation. Data from surveys of 808 IT managers in China support the hypothesized model and demonstrate that partnering experience factors impact support attitudes, particularly with regard to the more emergent technology: mobile. Insi...

Although the Internet is in its second decade of wide-spread adoption, many patient-centered health websites are still in a phase of early adoption, scrambling to find and defend market segments in a shifting healthcare information landscape. Consequently, healthcare and health information providers are jockeying for position in a dynamic industry...

Increasingly, companies are outsourcing complex IT projects to offshore locations. Such globalization trend has led to challenges for both clients and vendors. The objective of this research is to enhance our understanding of offshore IS development project success from the lens of knowledge sharing. From the vendor's perspective, we investigate th...

The Application Service Provision ASP model offers a new form of IS/IT resource management option for which the vendor remotely provides the usage of applications over a network. Currently, the ASP industry appears to be more vendor-driven. But without a good understanding of how the ASP offerings might appeal to prospective customers, the industry...

The Application Service Provision (ASP) model offers a new form of IS/IT resource management option for which the vendor remotely provides the usage of applications over a network. Currently, the ASP industry appears to be more vendor-driven. But without a good understanding of how the ASP offerings might appeal to prospective customers, the indust...

The Application Service Provision ASP model offers a new form of IS/IT resource management option for which the vendor remotely provides the usage of applications over a network. Currently, the ASP industry appears to be more vendor-driven. But without a good understanding of how the ASP offerings might appeal to prospective customers, the industry...

Introduction IT outsourcing has been a viable business strategy since the late 1950s when companies began to invest significant resources in outside computing services. As IT managers increasingly used time sharing, contract programming, and facilities management, the next few decades saw accompanying increases in efficiency in software application...

This study examines the collective use of the electronic information and communication channels and their impact on citizen participation for public discourse. Using both quantitative and qualitative research methods, we investigate public communication channels available for government service provision in a large metropolis in China. Specifically...

Coupling telephone and web interfaces with computers for balloting outside the polling place, remote electronic voting systems (REVS) give the voter a choice: polling booth, absentee ballot, or remote voting. Not only does this e-Government technology raises issues such as security, voter participation, and accessibility, REVS technologies themselv...

Web- and telephone-based remote electronic voting systems (REVS) offer a solution to the problems of manual counting, counting accuracy, timeliness of reporting results and reducing the inconvenience of voting. However, while access to telephones is ubiquitous, the unequal use and access to Internet technology across different demographic groups in...

In this paper we redefine information security by extending its definition in three salient avenues: locale (beyond the boundary of an enterprise to include partner organizations), role (beyond the information custodians' view to include information consumers' and managers' views), and resource (beyond technical dimensions to include managerial dim...

Application Services Providers (ASPs) exploit the economics of delivering commercial off-the-shelf software over the Internet to many dispersed users. This form of outsourcing differs from traditional ones on attributes of vendors and clients, contract terms, customization, and functionality. We develop a state-transition model for ASP client-vendo...

Remote electronic voting systems (REVSs) have become a viable mechanism for official political elections. As an entirely automatic, electronic, technology-based voting environment, REVSs can enable remote voting, facilitate monitoring, voting and tallying, eliminate manual registration verification, and report immediate and accurate results. Howeve...

Electronic voting has become a viable form of e-government due to the rapid advances in technologies and communication networks. The United States and most European and Asian Countries, like Japan, have taken the first step towards electronic elections. The unique features of electronic voting systems bring advantages to the public as well as resul...

Application Service Provision emerged in the late 1990s as a viable method for remote delivery of software to multiple clients. This form of outsourcing differs from traditional outsourcing on aspects such as attributes of vendors and clients, contracts coverage and length, and functions and customization offered. Such differences are expected to r...

Electronic voting has become a viable form of e-government due to the rapid advances in technologies and communication networks. The United States and most European and Asian Countries, like Japan, have taken the first step towards electronic elections. The unique features of electronic voting systems bring advantages to the public as well as resul...