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85
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Introduction
I am a researcher based at the School of Management, RMIT University. My research area is in organisational psychology, with particular focus on understanding individual differences and the interaction between person and environment; fostering employees' proactive behaviour; and improving the work and life of those with minority status and/or marginalised identities.
Current institution
Additional affiliations
November 2018 - December 2022
January 2016 - September 2016
October 2016 - November 2018
Education
September 2008 - May 2012
Publications
Publications (85)
Goal orientation is an important psychological attribute for employees, as it has been found to predict a wide range of work‐related outcomes. Although goal orientation has been well‐studied, little is known about the extent to which individuals’ stable, trait‐like goal orientation can be changed and about whether some individuals are more likely t...
There is solid evidence that proactivity, defined as self-initiated and future-focused action to change oneself or the situation, can positively benefit individuals and organizations. However, this way of behaving can sometimes be ineffective or have negative consequences. We seek to understand what factors shape the effect of proactivity on indivi...
Drawing on Cybernetic Big Five Theory, we propose that chronic job insecurity is associated with an increase in neuroticism and decreases in agreeableness and conscientiousness (the three traits that reflect stability). Data collected from 1,046 employees participating in the Household, Income and Labor Dynamics in Australia survey over a nine-year...
This book provides an advanced and contemporary understanding about personality at work, with a particular focus on the change perspective of personality. Thus far, the majority of research focusing on personality at work takes a more static perspective, assuming that personality is fixed and stable. However, an increasingly prominent research line...
Employees’ mental health issues present significant challenges for organizations globally. Despite various human resource management (HRM) interventions, systemic stigmatization of people with mental health challenges endures. We propose drawing on an innovative HRM practice in the mental health sector, by introducing designated lived experience (L...
Being proactive involves taking personal initiative to change a situation or oneself. While research to date has paid considerable attention to the frequency with which individuals engage in proactive behaviors, less attention has been given to the ways in which people act proactively to garner positive outcomes. In this paper, we draw on the conce...
Background
Registered nurses are the largest single professional group working in the field of cancer care and support one of the most vulnerable patient cohorts in the healthcare system. Cancer nurses are known to experience high rates of burnout, but there are significant limitations to current research on the unique stressors experienced by this...
This study advances our understanding of how a relational work context can promote host country nationals’ (HCNs’) advice-giving behavior. Drawing from social interdependence theory and relational signalling theory, we develop a multilevel model to demonstrate how task interdependence and expatriate advice seeking can jointly influence HCNs’ advice...
Despite the emerging attention to career development for gender and/or sexuality diverse (GSD) students, the literature is largely limited to generic support, missing a specific focus on either careers or being GSD. Such a generic view about contextual influences makes it difficult to guide the design and implementation of concrete, feasible practi...
Host country nationals (HCNs) possess unique and valuable knowledge which is critical to expatriate and multinational company (MNC) success. Drawing on conservation of resources (COR) theory, we explore the negative effect of role overload on HCNs' knowledge sharing toward expatriates. Using two waves of data collected from 512 HCNs, we find HCNs'...
Background
Cancer nurses are known to experience high rates of burnout. Despite cancer nurses being critical to providing care for people in rural and remote areas, there is limited research exploring the unique challenges and job demands experienced by regional cancer nurses, and the job demands that may act to buffer these stressors.
Aim
This st...
Purpose
This case documents an innovative human resource management (HRM) practice adopted by an Australian organization in the energy sector, purposefully introducing lived experience informed “mental health advocate” (MHA) roles into the organization, to address pressing mental health workforce issues. MHA roles provide experiential, first-hand k...
Drawing from the perspective of sociometer theory, we posit that the career consultation behaviour of newcomers can bolster supervisors' organization‐based self‐esteem (OBSE), thereby increasing their access to career mentoring from supervisors. Additionally, we suggest that the impact of newcomers' career consultation behaviour on supervisors' OBS...
Objective:
Peer workers are widely employed across the mental health sector in Australia, and these positions increasingly include people with experience as a service user (consumer peer workers) and people with experience as a family member (caregiver peer workers). The authors explored similarities and differences between the consumer and caregi...
Background:
Existing studies that seek to understand nurses' experiences of burnout are dominated by cross-sectional, quantitative survey designs employing predetermined measures, often overlooking important job-related stressors that can be highly dependent on industry and professional contexts. Cancer nurses are a group of professionals who warr...
Experiential avoidance, a personality trait that refers to individuals’ tendency to avoid negative experiences, can have a negative impact on athletes’ goal achievement. For this reason, it is crucial to identify the factors that can mitigate such a tendency. Drawing on self-determination theory and referring specifically to the function of subject...
Individuals often need to be proactive in order to successfully navigate their career development journeys. To what extent one is vocationally proactive has critical implications for his or her attitudes, behaviors, and other outcomes in career and work‐related settings. However, research in career proactivity has been accumulating from divergent p...
Research interests have surged recently to unpack the different elements or forms of career proactivity, which is presumed to carry important implications for one’s career (Klehe et al., 2021). However, as revealed in our bibliometric review (Jiang et al., 2022), career proactivity remains a complex domain which resides in various research themes i...
Workers with a disability are under-represented in the workforce and, those with lived experiences of mental health are often under-supported by organisations, managers and colleagues. This chapter argues that disability and mental health are an increasingly important aspect for Human Resource Management (HRM)departments and managers to consider as...
Purpose – While researchers have discussed the association between career change to self-employment and job satisfaction, few have considered how the association is achieved. Therefore, in this study, the authors aim to explain this relationship from the perspective of job quality. The authors build on job design theory to propose and empirically t...
Our research examined how team age diversity can be either detrimental or beneficial for team performance depending on team agreeableness minimum. In age diverse teams, a disagreeable teammate may trigger age-based stereotypes about his/her social group, thereby activating social categorization. This would result in decreased relational team functi...
In this chapter we seek to identify work-related factors that shape personality change. We focus on changes occurring in individuals’ personalities as a result of their work and employment experiences and of the socialising pressure of normative demands arising during these experiences – that is, the ‘socialisation effect’. To offer a broad overvie...
In Chapter 3, we reviewed studies that investigated how individuals’ personality development is influenced by a wide range of external factors. These longitudinal studies primarily focused on personality change as a relatively passive process that requires a substantial length of time for such effects to occur. However, is there a possibility for p...
Can your job change your personality? This book provides an overview on how personality can be changed at work by societal, organisational and job-related factors, while considering how individuals can take an active approach in changing their personality at work.
We have discussed in detail the interactive relationship between work and personality change, and articulated how personality change can occur both as a result of multilevel influences from global, national and organisational contexts, and as a result of one's deliberate and intentional efforts, with and without external intervening forces. By this...
As individuals we all have unique characteristics that make us different from one another, and personality forms one of these important characteristics. Because of our personality differences, we tend to have different ways of thinking, feeling, behaving and relating to others and approaching the world. More importantly, personality has important i...
Personality is conventionally regarded as a set of stable and enduring individual characteristics that reliably differentiate individuals from one another. For instance, William James (1890, p 126) said that ‘in most of us, by the age of thirty, the character has set like plaster, and will never soften again’. McCrae & Costa (2003, p 3) defined tra...
A thriving mental health Lived Experience (Peer) workforce is a vital component of “quality, recovery-focused mental health services”. This principle is embedded in the mental health plans and policies that influence all mental health care services in Australia.
To achieve the benefits of engaging a Lived Experience workforce, the workforce needs t...
This document is structured to provide a brief overview of the collective
Lived Experience workforce and Lived Experience work, followed by
the essentials of position descriptions that authentically represent
Lived Experience practice. A detailed guide to Lived Experience roles
and position description development is provided, along with examples
a...
The honesty‐humility factor from the HEXACO model of personality has been found to offer incremental validity in predicting several work‐related criteria over the remaining factors, yet its interplay with other personality factors is rarely examined. In this study, we examined how honesty‐humility (the tendency to be sincere, fair, non‐materialisti...
This chapter focuses on an emerging domain, that is, how personality can be changed in a more active and intentional manner. It starts from reviewing key factors in individuals’ agency in this volitional change process, such as having goals and desires for change, and the importance of self-regulation in sustaining change. Then, it reviews existing...
The final chapter brings together the literature reviewed in this book to highlight key implications of personality change for future research and practice. First, it identifies unresolved debates and under-studied areas in personality change and provide suggestions for future research. Then, it discusses methodological issues in studying personali...
This chapter focuses on occurring changes in individuals’ personality as a result of their work and employment experiences, and of the socialising pressure of norm demands during these experiences. This chapter starts from a brief review of traditions in organisational and social psychology on the study of work and personality change. Then, it pres...
The first chapter provides foundational knowledge about the conceptualization of personality at work. In particular, it discusses the trait-perspective of personality and reviews personality research in the work context. It also discusses practical implications, highlighting how the knowledge of personality traits has been used to inform personnel...
This book provides an advanced and contemporary understanding about personality at work, with a particular focus on the change perspective of personality. Thus far, the majority of research focusing on personality at work takes a more static perspective, assuming that personality is fixed and stable. However, an increasingly prominent research line...
This chapter introduces the change perspective of personality, through an integrative review of research evidence in supportive of this perspective. It presents what has been found, primarily in the personality and social psychology disciplines, as to personality change during adulthood. It also discusses what types of change is usually observed, a...
Can your job change your personality? This book provides an overview on how personality can be changed at work by societal, organisational and job-related factors, while considering how individuals can take an active approach in changing their personality at work.
Purpose
Drawing on self-determination theory (SDT), this study aims to understand the adverse effects of customer mistreatment on employee performance and well-being by thwarting the satisfaction of employees' basic psychological needs. It also examines how these negative effects may be mitigated by empowerment human resource management (HRM) pract...
The aim of this study was to introduce a concept of self‐interested voice, or voluntarily expressed ideas, solutions, or concerns related to workplace issues that affect the voicer’s personal interests. Three studies were conducted. In the scale development study, we developed and validated a new measure of self‐interested voice with a sample of 36...
The Queensland Framework for the Development of the Mental Health Lived Experience (peer) Workforce is a useful advocacy tool for individuals and organizations interested in effective peer/lived experience workforce development.
The framework and associated resources are intended:
• to increase understanding of lived experience value and functions...
This is a Summary of the Queensland Framework for the Development of the Mental Health Lived Experience (peer) Workforce. Purpose of the framework: The framework and associated resources are intended:
• to increase understanding of lived experience value and functions and provide clear information for organisations on how to structure and support...
This poster is a supplementary document to the Queensland Framework for Lived Experience (peer) workforce development. This A3 poster can be used as a handy reference in the workplace.
This is a companion document to the 'Queensland Framework for Lived Experience (peer) workforce development'. The 'role titles and descriptions' document can be used with the Framework to assist organizations in developing appropriate peer roles across a range of settings and at different levels within the organization (including senior or manageme...
The peer workforce has increased significantly in recent years; however, structured development and support for the roles are lacking. This paper explores the role of executive and senior management understanding in the employment of peer roles. In‐depth, semi‐structured interviews and one focus group were conducted with 29 participants from a rang...
This daily diary study examines the different functions of personality trait extraversion in shaping proactive behavior at both between-person and within-person levels. Building on the affect-as-resources perspective, the authors propose that personality trait extraversion is positively related to higher levels of high-activated PA, and consequentl...
The topic of skilled migrants has gained importance in the past decade as they are increasingly becoming one of the main drivers for labor supply in developed countries like Australia. Although there is research on skilled migrants, most have been studied from the perspectives of (un)employment, wage and over-education. Some evidence suggests that...
Quality of life is a complicated concept that has attracted broad attention from multiple disciplines. This article introduces a set of studies that employ diverse approaches to explore how work, vocational, and career experiences shape quality of life among migrants, and proposes a future agenda to extend this stream of research. Specifically, ope...
Scholars in organizational psychology have found that organizational factors (such as policies, practices, norms, and climate) influence the psychological process of lesbian, gay, bisexual, and transgender (LGBT) employees, yet it is unclear how community characteristics beyond the organizational context affect the psychological experiences of LGBT...
This study explores how an environmental factor (i.e., a perceived open climate) shapes lesbian, gay, and bisexual (LGB) employees’ job satisfaction and job anxiety through the mediating role of self-concealment. It also investigates the moderating role of self-acceptance. Results from 315 LGB employees supported that a perceived open climate for m...
Practitioner views on good safety leadership constitute implicit leadership theories. Themes in the descriptions of best practices in safety leadership, illustrate what behaviours are seen as most effective and may be most beneficial in leader development. Paricipants of this study (n=112) completed an online survey consisting of open questions reg...
Proactivity, which involves self-initiated change in oneself or change in the environment to bring about a better future, is an increasingly important behaviour at workplace. This paper summarises a model of proactivity at work. We first discuss the importance of proactivity, presenting empirical evidence about its benefits for individual and organ...
We introduced this volume by describing the current state of global leadership research as a rapidly growing field that, while showing some encouraging progress in foundational research, is hampered by different perspectives that fail to consider the whole (the blind men and the elephant) and the lack of construct definition (Osland, Li, & Wang, 20...
Past research has suggested that the acceptance concern of lesbians, gays and bisexuals (LGB), defined as LGB individuals’ sensitivity to negative judgement and rejection associated with their sexuality, is negatively related to subjective wellbeing. However, the mechanism underlying this relationship remains unclear. Drawing on social exchange the...
The two facets of conscientiousness, achievement orientation and dependability, have frequently been found to relate to performance outcomes in different manners. However, little research has examined the interaction between these two facets. In this article we examine the main effect and interaction of these two facets in predicting managerial exe...
Based on the social construction perspective, this research aims to investigate how traditional cultural values may affect the way individuals interpret and negotiate with their minority sexual identity. Using an online survey questionnaire with a student sample of 149 Chinese lesbian, gay, and bisexual (LGB) individuals, 2 elements of traditional...
Despite mean differences between sexes, virtually no research has investigated sex-based differential prediction of personality tests in civilian employment samples. The present study investigated the degree to which personality test scores differentially predicted job performance ratings in two managerial samples. In both samples, participants com...
In the opening chapter of this volume, Dave Ulrich and Norm Smallwood enlighten us with a unique perspective toward the understanding of leadership. They point out that in the past, most leadership research used an inside/out approach that studies leadership attributes (i.e., what is inside oneself that makes an effective leader). However, what mat...
In this chapter, we empirically examine leaders' proactivity by taking the goal-process view of proactivity and from a multiple-rating source perspective. We proposed five behavioral indicators (envisioning and following goals, planning, solving problems, creating ideas, and championing change) to evaluate the key stages in the process of achieving...
Our query into “what is leadership” can be traced back to Galton (1869) in his book, Hereditary Genius. Leadership, as a unique characteristic of extraordinary individual leaders, has dominated leadership research up until the early 1950s and was then followed by the rise of behavioral views of leadership such as situational leadership, transformat...
There is a lack of knowledge in the literature regarding the effects of the work-family interface on employees’ behaviors
while taking into consideration of cultural values in developing countries. This study investigates the impact of work-to-family
enrichment on employees’ voice behavior by focusing on the moderating role of modernity in a Chines...
Adapting to, creating, and managing change has become an unavoidable and even central part in today's organizations (Griffin, Neal, & Parker, 2007). At the external level, organizations are constantly seeking opportunities to identify and anticipate clients' needs, switch or expand into new markets, and establish or rearrange strategic alliances. A...
This chapter discusses proactive leadership by elaborating the meaning of leaders' proactivity, the required competencies of proactive leadership, and the potentially different evaluations of leaders' proactivity by different observers, including leaders themselves, their supervisors, peers, and subordinates. Specifically, based on the goal generat...
Our passion for global management has remained steadfast. In this volume, questions about global mindset, cross-border mergers and acquisitions (M&As), and leadership for global virtual teams at the time of financial crisis have been asked and some answers given.
The first section of this volume deals with leadership qualities in the global environment. In particular, we are pleased to have scholars share their leading-edge research in terms of the following leadership characteristics and qualities: personality, competency, the ability to scan environment in search of useful information, the ability to anti...