Wynne W. Chin

Wynne W. Chin
University of Houston | U of H, UH · Department of Decision & Information Sciences

About

138
Publications
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48,443
Citations
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January 2001 - December 2012
University of Houston

Publications

Publications (138)
Book
Full-text available
This Handbook on Partial Least Squares (PLS) represents a comprehensive presentation of the current, original and most advanced research in the domain of PLS methods with specific reference to their use in Marketing-related areas and with a discussion of the forthcoming and most challenging directions of research and perspectives. The Handbook cover...
Article
Purpose Partial least squares structural equation modeling (PLS-SEM) has become popular in the information systems (IS) field for modeling structural relationships between latent variables as measured by manifest variables. However, while researchers using PLS-SEM routinely stress the causal-predictive nature of their analyses, the model evaluation...
Article
Full-text available
As the editors-in-chief of The DATA BASE for Advances in Information Systems during 2002-2006, Dorothy Leidner and Wynne Chin share their approach for managing the publication. This article explains how Leidner and Chin were creative as they shepherded and supported interesting research that needed a nontraditional outlet.
Article
Full-text available
Most research into product attribute preferences suggests that innovation through enhanced attributes is superior to innovation through unique attributes, yet the marketplace success of new products with unique attributes challenges these assessments. To determine whether the type of attribute matters, this study examines how two underlying factors...
Article
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Objective: Despite ample qualitative and anecdotal evidence that informal social control by extended family members is elicited by and has an impact on intimate partner violence (IPV), quantitative research on this topic is largely absent. Likewise, the literature on coercive control is underdeveloped in East Asia. The purpose of this study was to...
Article
Full-text available
Managerial accounting researchers are often challenged to create sophisticated path models to answer research questions. Because of their specific characteristics, partial least squares (PLS) path modeling offers a wide range of useful possibilities for accounting scholars. Nevertheless, PLS path models remain an underutilized analytical tool in ma...
Conference Paper
This paper provides a didactic example of how to conduct multi-group invariance testing distribution-free multi-group permutation procedure used in conjunction with Partial Least Squares (PLS).To address the likelihood that methods such as covariance-based SEM (CBSEM) with chi-square difference testing can enable group effects that mask noninvarian...
Article
An online retailer’s website acts as a focal point for a company’s online identity, not only encompassing the products and services offered but also presenting the aesthetic image and values of the company. Cultivating a strong company online identity helps differentiate one online retailer from another, attracts and retains customers to strengthen...
Article
Transaction cost economics (TCE) is the most prominent theory for studying questions surrounding information systems (IS) outsourcing. Its most widely tested argument is that client-specific services are rather kept in-house due to the high transaction costs which arise for safeguarding against opportunistic behavior. However, empirical support for...
Article
User satisfaction with information systems (IS) is considered an important indicator of information systems success and has been the subject of numerous research studies since the field’s inception. In this paper, we review the user satisfaction research in the IS field. We discuss the roots of user satisfaction research as it pertains to satisfact...
Conference Paper
Full-text available
This paper provides a commentary on previous research to inform our understanding of IT project retrospectives. The literature surrounding project retrospective outcomes, measurement and processes are discussed, and critical factors necessary for project retrospective success are considered. Consequently, semi-structured interviews are undertaken w...
Article
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It is common wisdom that practice makes perfect; but why do some adults learn better than others? Here, we investigate individuals’ cognitive and social profiles to test which variables account for variability in learning ability across the lifespan. In particular, we focused on visual learning using tasks that test the ability to inhibit distracto...
Article
Global sourcing has led to lower cost and more effective supply chains for many companies. However, when the cost-driven practices of many suppliers in these chains come to light there is often considerable debate over the ethics of these practices. This research uses the well-known Hunt-Vitell framework as the theoretical foundation for a structur...
Article
This research introduces a new information systems (IS) scholar and scholarly work ranking based on contributions to IS doctoral education. We examine syllabi of introductory PhD seminars offered across North America to identify and rank scholars and scholarly works most often called on in shaping future scholar’s minds and careers. These rankings...
Article
Full-text available
In this paper, we discuss the nature and use of the Delphi methodology in information systems research. More specifically, we explore how and why it may be used. We discuss criteria for evaluating Delphi research and define characteristics useful for categorizing the studies. We review Delphi application use in IS research over the last 23 years, s...
Article
When researchers are interested in capturing perceived discrepancies--for example, the perceived alignment between organizational and business-unit strategies, or the perceived gap between expected and received service delivery--many different measurement approaches are available. This paper presents a psychometric analysis of the various measures...
Article
Research into the acceptance of technology is in need of an alternative approach. Despite repeated calls for research to guide our colleagues-in-practice in the deployment of systems that are accepted, there has yet to be systematic research into the relationship between the decisions made by individuals and the bottom-line impact that is derived f...
Article
Information Systems (IS) offers many advantages to organizations, however, research suggests that most users underutilize IS in organizations. To further leverage an IS, it requires users to vary, over time, how an IS is incorporated into their work practices. Using the Generalized Darwinism framework and drawing insights from a case study and surv...
Article
Information Systems (IS) play a critical role in supporting business processes within organizations. There is concern however that IS underutilization by individuals is hindering efforts to exploit its benefits and infuse it into workplace practices. To extract the benefits from an IS requires users to change how they incorporate the IS in their wo...
Article
Full-text available
Motivating the sales force to adopt and use sales force automation (SFA) technology remains an issue. If salespeople are not committed to the selling organization's technology strategies, customer alliances are hindered.
Article
New Perspectives in Partial Least Squares and Related Methods shares original, peer-reviewed research from presentations during the 2012 partial least squares methods meeting (PLS 2012). This was the 7th meeting in the series of PLS conferences and the first to take place in the USA. PLS is an abbreviation for Partial Least Squares and is also some...
Chapter
A key reason for implementing an enterprise resource planning (ERP) system is the ability it provides an organization to synchronize and automate the flows of material, information and cash through the supply chain. Viewed from this perspective ERP systems can be seen as an enabling technology to achieve better supply chain integration, which shoul...
Chapter
PLS and related methods are currently enjoying widespread popularity in part due to the availability of easy to use computer programs that require very little technical knowledge. Most of these methods focus on examining a fit function with respect to a set of free or constrained parameters for a given collection of data under certain assumptions....
Chapter
Common method variance (CMV) continues to be an important issue for social scientists. To date, methodologists have yet to agree upon a best practice for detecting and controlling for CMV. In a recent paper, the unmeasured latent marker variable approach, a frequently employed technique, was shown to be incapable of detecting or controlling CMV in...
Article
There have been a number of studies that indicate that analysts recommendations are superior to other forecasts, such as those by time-series models, and add economic benefit, adjusted for transaction costs, to clients who first receive and then use analysts' forecasts. There is also academic literature documenting the use of accounting information...
Article
Researchers are often interested in examining the relative impact of PLS structural paths. As such, this paper focuses on how one assesses the impact of various antecedent constructs to a particular endogenous construct. In a survey of recent papers in the field of Information Systems employing structural equation modeling, discussion of difference...
Article
In today's competitive business world, creativity is an important component in enhancing an organization's ability to retain its competitive advantage and stay ahead of competitors. In order to exploit creativity, firms must learn to identify and leverage it across all levels of the organization. Nonetheless, despite the importance of creativity, n...
Article
Full-text available
Small and Medium-sized Enterprises (SMEs) are the backbone of many economies. However many SMEs have constraints such as limited financial resources that challenge their growth. Scholars and practitioners have therefore advocated using Information Systems (IS) to improve the competitiveness and survival rate of SMEs. Despite increasing implementati...
Article
Full-text available
Recent work, in journals such as MIS Quarterly and Management Science, has highlighted the importance of evaluating the influence of common method bias (CMB) on the results of statistical analysis. In this research note, we assess the utility of the unmeasured latent method construct (ULMC) approach in partial least squares (PLS), introduced by Lia...
Article
Full-text available
We wish to thank the editors of MISQ for inviting this commentary in response to the Issues and Opinions piece by Goodhue, Lewis, and Thompson (hereinafter GLT). We must admit we were somewhat surprised when we received a lengthy Issues and Opinions paper that responded to our slightly over four page (published) Foreword to the 2009 MIS Quarterly S...
Article
Full-text available
Purpose – This paper’s aim is to evaluate the effect of the use of information technology and communications (ITC) on the international competitiveness of firms in developing countries. The study also seeks to evaluate other factors that allow or condition the use of ITC such as: human resources, collaboration of the industrial sector, and local en...
Article
The practice of information systems (IS) outsourcing is widely established among organizations. Nonetheless, evidence suggests that organizations differ considerably in the extent to which they deploy IS outsourcing. This variation has motivated research into the determinants of the IS outsourcing decision. Most of this research is based on the ass...
Conference Paper
Information Systems are the engine of many organizations, and investments are continuously made with the expectation that employees will utilize the technology to enhance performance. However, researchers have argued that the functional potential of systems are often under-utilized or not used effectively. There are calls for research that focuses...
Chapter
Full-text available
To date, multi-group comparison of Partial Least Square (PLS) models where differences in path estimates for different sampled populations have been relatively naive. Often, researchers simply examine and discuss the difference in magnitude of specific model path estimates from two or more data sets. When evaluating the significance of path differe...
Article
Full-text available
The purpose of this study is to answer a call for the rejuvenation of the absorptive capacity (ACAP) construct by offering a novel conceptualization and empirical test of a multidimensional model of R&D project team ACAP that portrays it as a capability distinct from prior knowledge, specifies each dimension's level of analysis, distinguishes betwe...
Chapter
This Handbook on Partial Least Squares (PLS) represents a comprehensive presentation of the current, original and most advanced research in the domain of PLS methods with specific reference to their use in Marketing-related areas and with a discussion of the forthcoming and most challenging directions of research and perspectives. The Handbook cove...
Article
In social and business sciences, the importance of the analysis of interaction effects between manifest as well as latent variables steadily increases. Researchers using partial least squares (PLS) to analyze interaction effects between latent variables need an overview of the available approaches as well as their suitability. This article presents...
Chapter
The goal of PLS path modeling is primarily to estimate the variance of endogenous constructs and in turn their respective manifest variables (if reflective). Models with significant jackknife or bootstrap parameter estimates may still be considered invalid in a predictive sense. In this chapter, the objective is to shift from that of assessing the...
Chapter
Full-text available
The objective of this paper is to provide a basic framework for researchers interested in reporting the results of their PLS analyses. Since the dominant paradigm in reporting Structural Equation Modeling results is covariance based, this paper begins by providing a discussion of key differences and rationale that researchers can use to support the...
Article
STATISTICA 5.0. StatSoft, 2325 East 13th Street, Tulsa, OK 74104, (918) 583–4149. $995 retail, academic site license—$2,000 for 10 copies. Requirements: 386 or better, 4 Meg RAM, Microsoft Windows 3.1 or 95.
Article
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Article
Emotional antecedents of schadenfreude—joy experienced when observing another's downfall—were investigated in a status consumption context. Across 3 studies, status product failure produced schadenfreude and led to intentions to spread negative word-of-mouth (studies 1, 2), and increased negative affect and overall negative attitudes toward the sta...
Article
Full-text available
Structural Equation Modeling (SEM) and MIS Quarterly (MISQ) journals jointly invited researchers to submit their papers on partial least square (PLS). Two papers out of 18 submitted were selected and one paper was accepted for publication in MISQ. The first article by Wetzels, Odekerken-Schroder, and van Oppen, entitled 'Using PLS Path Modeling for...
Article
The present study explores the antecedents of the antinormative hostile communication of emotion, termed flaming, in the context of computer-mediated negotiation. We find that flaming is associated with anger directed toward the negotiating context; this can occur when a negotiator becomes frustrated due to problems with communication channel chara...
Conference Paper
Every business dreams of having committed, loyal and enthusiastic customers. However, many challenges stand in the way. This is especially true of electronic vendors who must not only grapple with the traditional product issues but also technology issues related to competition in the digital economy. Prior studies in information systems have emphas...
Article
Nearly all prior studies on the technology acceptance model (TAM) have used Likert scales to measure the model’s constructs, but the use of only this type of scale has two shortcomings. One is that such use prevents us from exposing the model’s constructs to a robust test of their measure and relationships to each other, termed their nomological va...
Article
There is an increasing use of computer media for negotiations. However, the use of computer-mediated channels increases the hostile expressions of emotion, termed flaming. Although researchers agree that flaming has important effects on negotiation, predictions concerning these effects are inconsistent, suggesting a need for further investigation....
Article
Full-text available
The authors review issues related to the application of structural equation modeling (SEM) in marketing. The discussion begins by considering issues related to the process of applying SEM in empirical research, including model specification, identification, estimation, evaluation, and respecification, and reporting of results. In addition to these...
Article
That Group Support Systems (GSS) can enhance group performance has been revealed by several studies. Studies have also demonstrated a favorable influence on process satisfaction. However, GSS research has drawn heavily from a perspective that may limit the full range of phenomena at play in group meetings. In addition to the micro-level interaction...
Article
The purpose of this research is to develop an alternative method of measuring out-patient satisfaction where satisfaction is the central construct. The Gap Model operationalized by SERVQUAL is widely used to measure service quality. However, the SERVQUAL instrument only measures expectations (resulting from the pre-process segment of the service ex...
Article
Review and framework articles, which are commonly used to synthesize the research literature on a topic area can be important tools for advancing the state of knowledge in a field of inquiry. However, the appraisal of, and the distinction between, survey review and framework articles are often difficult because of the common focus on analyzing a su...
Article
Empirical investigations of the effects of group decision support systems (GDSS) accord relatively little attention to the role of attitudes developed by groups toward the GDSS. This study draws upon the theory of social influence to examine the role played by group attitudes in mediating the impact of GDSS designs on group decision-making performa...
Article
Full-text available
This study explores and tests a new model that links different types of technology usage to individual-level outcomes. The primary objective of this study is to examine the effects of efficient use (routinization) and effective use (infusion) along with the traditional measure of usage—namely, frequency of use—on two dimensions of individual-level...
Article
In the past two decades the Technology Acceptance Model ( TAM) has successfully catalyzed a large number of studies related to IT usage or intentions toward that usage. However, we argue that the focus of these studies has been on a narrow aspect of usage ( typically, extent or frequency of use). Moreover, we suggest that, these studies implicitly...
Article
Review and framework articles, which are commonly used to synthesize the research literature on a topic area can be important tools for advancing the state of knowledge in a field of inquiry. However, the appraisal of, and the distinction between, survey review and framework articles are often difficult because of the common focus on analyzing a su...
Article
Full-text available
It has long been recognized that client learning is an important factor in the successful development of information systems. While there is little ques tion that clients should learn, there is less clarity about how best to facilitate client learning during developer-client meetings. In this study, we sug gest that a cooperative learning strategy...
Article
Full-text available
Acknowledgement This paper has benefited from insight and suggestions graciously furnished by Rudy Hirschheim and Peter Todd. Abstract Outsourcing is now a commonly accepted means of meeting organizational IS needs. One facet of recent outsourcing research has begun to concentrate on the relationship between customers and their service providers. H...
Article
Outsourcing is now a commonly accepted means of meeting organizational IS needs. One facet of recent outsourcing research has begun to concentrate on the relationship between customers and their service providers. However, this line of research is hampered by a lack of consistent conceptual focus, and a corresponding inconsistent treatment of const...
Article
Full-text available
This study unveils factors affecting sales force automation (SFA) technology usage by salespeople. It differs from previous research by: (1) proposing a model that examines the consequences of task complexity on role perceptions and technology usage, and (2) understanding the negative repercussions of SFA technology on the user. The proposed model...
Conference Paper
The question concerning the circumstances under which it is advantageous for a company to outsource certain information systems functions has been a controversial issue for the last decade. While opponents emphasize the risks of outsourcing based on the loss of strategic potentials and increased transaction costs, proponents emphasize the strategic...
Article
The objective of this paper is to gain a better understanding of factors influencing software piracy. A model explaining the contribution of different factors to software piracy intention and its subsequent effect on actual software piracy is constructed based on established theories of human behavior. The model is then tested empirically in a long...
Article
Advancements in mobile technologies hold the promise to reshape the way professionals work. With the help of these Information and Communication Technologies (ICTs), employees can break free from the bounds of spatial and temporal constraints, being able to use the technology to work anywhere, anytime. However, hardly any research to date has attem...
Article
Research results concerning the use of computer-aided software engineering (CASE) tools and their impact on system development performance have been largely contradictory. Our objective in this study was to gain a better understanding of factors influencing CASE tools use and to explore the relation between the degree of their use and the resulting...
Article
The degree of leverage possessed by manufacturers who outsource their customer service function to channel partners over customer satisfaction and loyalty is assessed empirically. Data provided by independent service representatives are linked with data from their customers. Results indicate that a manufacturer's support of its representatives incr...
Article
We are pleased that our effort has received such interest, and thank the editor for allowing us the opportunity to provide our thoughts regarding the questions raised by Allport and Kerler (A&K) in their research note (2003). A&K's paper has triggered a response on two fronts. The first concerns technical issues specific to our study (Salisbury et...
Article
Full-text available
The ability to detect and accurately estimate the strength of interaction effects are critical issues that ar e fundamental to social science research in general and IS research in particular. Within the IS discipline, a large percentage of research has been devoted to examining the conditions and contexts under whic h relationships may vary, often...