Wijnand A Ijsselsteijn

Wijnand A Ijsselsteijn
Eindhoven University of Technology | TUE · Department of Industrial Engineering and Innovation Sciences

Professor Cognition and Affect in Human-Technology Interaction

About

329
Publications
201,136
Reads
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Introduction
Wijnand A. IJsselsteijn is professor of Cognition and Affect in Human-Technology Interaction at Eindhoven University of Technology. Wijnand’s focus is on conceptualizing and measuring human experiences in relation to advanced media environments in the service of human learning, health, and wellbeing. He has a keen interest in technological innovations (e.g., mobile sensors, VEs) that make possible novel forms of human behaviour tracking, combining methodological rigor with ecological validity.
Additional affiliations
June 1996 - present
Eindhoven University of Technology
Position
  • Professor (Full)
Education
June 1996 - June 2000
Eindhoven University of Technology
Field of study
  • Human-Computer Interaction/ Media Psychology
September 1990 - June 1994
Utrecht University
Field of study
  • Neuropsychology
September 1989 - June 1990
Utrecht University
Field of study
  • Artificial Intelligence

Publications

Publications (329)
Article
Full-text available
Affective haptic devices (AHDs) are communication technologies utilizing the sense of touch, and include mediated social touch (MST), symbolic haptic messaging, and awareness systems that, for example, let one feel another person's heartbeat. The COVID-19 pandemic and consequent social distancing measures have led to a reemphasis of the importance...
Article
Full-text available
Psychological theories of habit posit that when a strong habit is formed through behavioral repetition, it can trigger behavior automatically in the same environment. Given the reciprocal relationship between habit and behavior, changing lifestyle behaviors is largely a task of breaking old habits and creating new and healthy ones. Thus, representi...
Article
Objectives: Two longitudinal studies were conducted to examine how habits and goal-related constructs determine toothbrushing behavior from a dual-process perspective. We aimed to describe the variations of habit strength, intention, and attitude and to test their associations with actual behavior at both inter- and intraindividual levels. In addi...
Article
Full-text available
Robots navigate ever more often in close proximity to people. In the current work, we focused on two distinctive navigational scenarios: passing and overtaking a person who is walking. In the first experiment, we compared nine different passing distances for a humanoid robot and found that human comfort increased with passing distance and that thei...
Article
Full-text available
Tracking health data, for example, through wearable devices or health apps, is increasingly commonplace. Consequently, health coaches (e.g., personal trainers, dieticians) are facing growing numbers of clients who bring their data to the clinic. These data potentially add value to the coaching process, for example, by showing more objective and spe...
Article
Full-text available
Persuasive technology (PT) can assist in behavior change. PT systems often rely on user models, based on behavior and self-report data, to personalize their functionalities and thereby increase efficiency. This review paper shows how physiological measurements could be used to further improve user models for personalization of PT by means of bio-cy...
Article
Full-text available
Autonomous mobile robots that operate in environments with people are expected to be able to deal with human proxemics and social distances. Previous research investigated how robots can approach persons or how to implement human-aware navigation algorithms. However, experimental research on how robots can avoid a person in a comfortable way is lar...
Article
Full-text available
Persuasion aims at changing peoples’ motivations and/or behaviors. This study explores how and when physiology reflects persuasion processes and specifically whether individual differences in motivations and behaviors affect psychophysiologic reactions to persuasive information. Participants (N = 70) with medium or high meat consumption patterns wa...
Preprint
BACKGROUND A major factor hampering the adoption of technology in mental healthcare appears to be a lack of knowledge and skills. Serious gaming offers a potentially effective strategy to enhance the needed skills through experiencing and learning-by-doing in a playful way. Serious gaming solutions are however not widely available in mental healthc...
Article
Background: A major factor hampering the adoption of technology in mental health care is a lack of knowledge and skills. Serious gaming offers a potentially effective strategy to enhance the skills needed through experiencing and learning-by-doing in a playful way. However, serious gaming solutions are not widely available for mental health care....
Article
Full-text available
Background: The last few decades have witnessed significant advances in the development of digital tools and applications for mental health care. Despite growing evidence for their effectiveness, acceptance and use of these tools in clinical practice remain low. Hence, a validated and easy-to-use instrument for assessing professionals’ readiness to...
Article
Full-text available
Self-tracking technologies aim to offer a better understanding of ourselves through data, create self-awareness, and facilitate healthy behavior change. Despite such promising objectives, very little is known about whether the implicit beliefs users may have about the changeability of their own behavior influence the way they experience self-tracki...
Article
Many of the choices that designers and engineers make during a design process impact not only the functionality, usability, or aesthetics of a technology, but also impact the values that might be supported or undermined via the technology design. Designers can actively design for values, and this awareness has led to the development of various ‘eth...
Article
Social touch is essential to human development and communication. Mediated social touch is suggested as a solution for circumstances where distance prevents skin-to-skin contact. However, past research aimed at demonstrating efficacy of mediated touch in reducing stress and promoting helping have produced mixed findings. These inconsistent findings...
Article
Full-text available
Though educators often deal with stressful social conflicts, many face them ad hoc without much training. We studied if and how virtual agents can help University staff manage student-teacher conflicts. We explored educators' verbal, behavioral, and physiological reactions to a virtual agent that brought up a student-teacher conflict and held exit-...
Article
Despite the growing popularity of digital health interventions, limitations of traditional behavior change theories and a lack of theory integration hinder theory-driven behavior change applications. In this paper, we aim to review theories relevant to lifestyle behavior change from the broader psychology literature and then integrate these theorie...
Article
Full-text available
Social gamification systems have shown potential for promoting healthy lifestyles, but applying them to occupational settings faces unique design challenges. While occupational settings offer natural communities for social interaction, fairness issues due to heterogeneous personal goals and privacy concerns increase the difficulty of designing enga...
Preprint
BACKGROUND Over the last decades, significant advances have been made in the development of digital tools and applications for mental healthcare. Yet, despite growing evidence for their effectiveness, their acceptance and use in clinical practice remain low. To gain further insights in the process of eMental Health adoption and to facilitate future...
Preprint
Background: The last few decades have witnessed significant advances in the development of digital tools and applications for mental health care. Despite growing evidence for their effectiveness, acceptance and use of these tools in clinical practice remain low. Hence, a validated and easy-to-use instrument for assessing professionals' readiness t...
Article
Full-text available
Cryptocurrencies are proliferating as instantiations of blockchain, which is a transparent, distributed ledger technology for validating transactions. Blockchain is thus said to embed trust in its technical design. Yet, blockchain’s technical promise of trust is not fulfilled when applied to the cryptocurrency ecosystem due to many social challenge...
Preprint
Full-text available
Psychological theories of habit posit that when a strong habit is formed through behavioral repetition, it can trigger behavior automatically in the same environment. Given the reciprocal relationship between habit and behavior, changing lifestyle behaviors (e.g., toothbrushing) is largely a task of breaking old habits and creating new and healthy...
Article
Full-text available
Self-tracking technologies bring a new set of experiences into our lives. Through sensors and ubiquitous measurements of bodily performance, a new form of automation experience shapes our understanding of our body and our behavior. While for many individuals self-tracking has an important role in their daily lives, a theoretical understanding of th...
Article
Full-text available
Background The COVID-19 pandemic has necessitated an immediate and large-scale uptake of online treatment for mental health care. However, there is uncertainty about what the “new normal” in mental health care will be like in post–COVID-19 times. To what extent will the experiences gained during the pandemic influence a sustainable adoption and imp...
Article
Physiological responses to persuasion can help to increase our understanding of persuasive processes, and thereby the effectiveness of persuasive interventions. However, a clear relationship between psychophysiology and persuasion is not yet established. This study investigates if peripheral physiology predicts persuasion effectiveness, and whether...
Chapter
Full-text available
Mediated Social Touch (MST) promises interpersonal touch over a distance through haptic or tactile displays. Tests of the efficacy of MST often involve attempts to demonstrate that effects of social touch (e.g., on affective responses or helping behavior) can be replicated with MST. Results, however, have been mixed. One possible explanation is tha...
Article
Full-text available
The outbreak of the COVID-19 pandemic has necessitated sudden and radical changes in mental health care delivery, as strict social distancing and lockdown measures were imposed in the early phases of the pandemic. Almost overnight, practitioners were forced to transfer their face-to-face care practice to online means. In order to understand the imp...
Chapter
Incidences of age-related diseases such as dementia are increasing. Attention is shifting to living well with dementia, and how non-pharmacological interventions such as technology can play an important role to support this. However, there are still many challenges ahead. Technology is often devised without a full consideration of the target user g...
Preprint
BACKGROUND The COVID-19 pandemic has necessitated an immediate and largescale uptake of online treatment in mental healthcare, and we are still unsure about the new normal in mental healthcare in post COVID-19 times. A relevant question we can begin to ask is to what extent the experiences gained during the pandemic will influence a sustainable ado...
Conference Paper
Full-text available
Social interaction technologies have increasingly become available to psychotherapeutic practice. Despite evidence for their efficacy and other unique benefits, adoption among therapists is still relatively low. A main barrier for therapists is their perception that the ability to empathize and connect with their clients is compromised in technolog...
Preprint
BACKGROUND eMental health (EMH) offers various possibilities for mental healthcare delivery, with many studies demonstrating its clinical efficacy. However, the uptake of EMH technologies by mental healthcare professionals remains low. One of the reasons for this is the lack of knowledge and skills in using these technologies. Skill enhancement by...
Article
Background E–mental health (EMH) offers various possibilities for mental health care delivery, with many studies demonstrating its clinical efficacy. However, the uptake of EMH technologies by mental health care professionals remains to be low. One of the reasons for this is the lack of knowledge and skills in using these technologies. Skill enhanc...
Conference Paper
Health professionals can potentially take advantage of self-tracking data of their clients. To make effective use of those data, professionals need meaningful modeling beyond data summaries. Yet, transparency of such models is an important prerequisite for trust. Paradoxically, prior research indicates that high transparency levels potentially erod...
Article
Full-text available
Game-Based Learning (GBL) is an interactive form of training in which instructional elements are combined with motivational elements within one GBL-environment. Under the right circumstances, GBL can contribute to both learning and motivation. It is however unclear which elements in the design of GBL-environments can encourage effective and efficie...
Conference Paper
To date, experiments aimed at demonstrating whether effects of naturalistic social touch can be replicated with Mediated Social Touch (MST) provide mixed findings. A possible explanation could be a lack of realism of current haptic displays in combination with not sufficiently taking contextual factors of social touch into account. Using a qualitat...
Preprint
UNSTRUCTURED Despite the growing popularity of digital health interventions, limitations of traditional behavior change theories and a lack of theory integration hinder theory-driven behavior change applications. In this paper, we aim to review theories relevant to lifestyle behavior change from the broader psychology literature and then integrate...
Poster
At the Data Science Summit Eindhoven '19 we presented our work on transparency, expertise and trust in health data.
Preprint
BACKGROUND Home-based cardiac rehabilitations (CR) with digital technologies have been researched and implemented to replace, augment, and complement traditional center-based CR in recent years with considerable success. One problem that technology-enhanced home-based CR can potentially address is the gap between cardiac intervention and formal CR...
Article
Background: Home-based cardiac rehabilitations (CRs) with digital technologies have been researched and implemented to replace, augment, and complement traditional center-based CR in recent years with considerable success. One problem that technology-enhanced home-based CR can potentially address is the gap between cardiac interventions and formal...
Article
Full-text available
Persuasive interventions can lose their effectiveness when a person becomes reactant to the persuasive messages—a state identified by feelings of anger and perceived threat to freedom. A person will strive to reestablish their threatened freedom, which is characterized by motivational arousal. Research suggests that the motivational state of psycho...
Preprint
Despite the growing popularity of digital health interventions, limitations of traditional behavior change theories and a lack of theory integration hinder theory-driven behavior change applications. In this article we review theories relevant to lifestyle behavior change from a broader psychology literature, and then integrate these theories to a...
Conference Paper
Full-text available
A key concept within 21st-century skills is knowing how to acquire new knowledge and skills. Metacognition is the knowledge a person has of their own learning combined with the skills to apply that knowledge to enable more efficient and effective learning. Game-based learning can stimulate motivation as well as learning, but while various reviews h...
Conference Paper
Full-text available
Game-based learning can motivate learners and help them to acquire new knowledge in an active way. However, it is not always clear for learners how to learn effectively and efficiently within game-based learning environments. As metacognition comprises the knowledge and skills that learners employ to plan, monitor, regulate, and evaluate their lear...
Presentation
Full-text available
The increasing adoption of IoT devices in households has the potential to make life easier and more convenient, but it also poses a greater challenge to system security as many IoT devices are not yet well protected against cybersecurity breaches. Understanding the psychological impact of cybersecurity breaches from the user's perspective is releva...
Preprint
Full-text available
BACKGROUND Physical exercise is an effective lifestyle intervention to improve blood pressure. While aerobic sports can be performed anywhere, resistance training is traditionally done at the gym, which hypertensive individuals are not known to attend, and in addition is associated with risks. OBJECTIVE A sensor-based system that guides resistance...
Article
Full-text available
Background: Physical exercise is an effective lifestyle intervention to improve blood pressure. Although aerobic sports can be performed anywhere, resistance exercises are traditionally performed at the gym; extending the latter to the home setting may promote an increase in the number of practitioners. Objective: This study aims to evaluate a s...
Article
Measurement of physiological reactions to persuasive messages can improve our understanding of psychological processes of persuasion, and potentially further enhance and personalize current persuasion interventions. However, little is known about the relationship between psychophysiology and persuasive processes. This study focused on four persuasi...
Article
Full-text available
Although there are promising benefits of supportive technology in dementia care, use of these technologies is still limited. It is challenging for researchers and developers in this field to actively involve people with dementia in development. This review updates and builds on existing knowledge by including a contemporary and relevant perspective...
Conference Paper
Full-text available
As the aim of explaining is understanding, XAI is successful when the user has a good understanding of the AI system. This paper shows, using theories from the social sciences and HCI, that appropriately capturing and accounting for the user's mental model while explaining is key to successful XAI.
Conference Paper
Rapid innovations in electronic healthcare and behavior tracking systems are challenging health coaches (dietitians, personal trainers, etc.) to rethink their traditional roles and healthcare practices. At the same time, many current e-coaching systems have been developed without explicitly incorporating the healthcare professionals' perspective in...
Conference Paper
Full-text available
The digitization of mental health care holds promises of affordable and ubiquitously available treatment, e.g., with conversational agents (chatbots). While technology can guide people to care for themselves, we examined how people can care for another being as a way to care for themselves. We created a self-compassion chatbot (Vincent) and compare...
Conference Paper
Mediated social touch (MST) provides physical contact over a distance for geographically separated individuals. Despite advances in actuator technologies, it remains difficult to recreate the feel and sensation of natural human touch. Combining touch with morphologically congruent visual feedback may overcome limitations related to the low fidelity...
Chapter
Full-text available
Despite the increased usage and potential benefits of self-tracking technologies for pursuing healthy lifestyles, the relationship that users have with these personal devices has remained under-studied. The current paper presents a field study to explore the perceived role of self-tracking devices as social actors. Participants received a pedometer...
Chapter
Measurement technologies provide persuasive feedback to elicit motivation. However, little is known about whether different types of standards in progress feedback yield different motivational experiences. The current study investigates effects of mastery goals with either a self-based or a task-based standard on motivational experiences. An intera...
Article
Full-text available
Background: There is growing evidence that physical activity is related to a better prognosis after a breast cancer diagnosis, whereas sedentary behavior is associated with worse outcomes. It is therefore important to stimulate physical activity and reduce sedentary time among patients with breast cancer. Activity trackers offer a new opportunity...
Book
This book constitutes the refereed proceedings of the 4th Dementia Lab Conference, D-Lab 2019, held in Eindhoven, The Netherlands, in October 2019. The 12 full and 7 short papers presented in this volume were carefully reviewed and selected from 53 submissions. The papers are organized in topical sections: inclusion & participation, technology & ex...
Chapter
In interface design of complex information systems, there is a well-known trade-off between transparently communicating all possible user actions, and not creating information overload by only communicating those actions that are relevant for a specific user at a specific point. Differences in user expertise can provide further challenges to intera...
Article
Full-text available
Although context effects have repeatedly been demonstrated, it remains difficult to predict how context features influence the associative meaning of concepts. In a recent series of Experiments (see Part 1, Schietecat, Lakens, IJsselsteijn, & de Kort, 2018), we proposed and tested the dimension-specificity hypothesis for understanding and predictin...