Wanda Presthus

• Doctor of Philosophy
• Professor (Associate) at Kristiania University College

Students in higher education in Norway have the right to ask for justifica-tion for and/or complain about the grades they receive. Drawing on an online survey of examiners (n = 54) at a Norwegian university college, we report in terms of numbers and open-ended comments about justifications given to students. Guided by Winston and Boud (2020), we co...

Consumers’ privacy rights have been enshrined in law, long before information systems and the Internet was brought to life. In 2018, stricter regulations relating to information privacy came into force, named the General Data Protection Regulation (GDPR). Using elements of Roger’s diffusion of innovations theory, we investigated the research questi...

With the introduction of The General Data Protection Regulation (GDPR) in 2018, European citizens were granted stronger privacy protection. Despite privacy and GDPR being frequent topics of discussion, many consumers lack knowledge on how personal data are harvested for business purposes, and they are unaware of their rights. Drawing on a larger su...

The General Data Protection Regulation (GDPR) was implemented in the European Union and European Economic Area in May 2018. The GDPR aims to strengthen consumers’ rights to data privacy in the wake of technological developments like big data and artificial intelligence. This was a hot topic for stakeholders, such as lawyers, companies and consumers...

This paper investigates the violations and sanctions that have occurred following the implementation of the General Data Protection Regulation (GDPR). The GDPR came into effect in May 2018 with the aim of strengthening the information privacy of European Union/European Economic Area citizens. Based on existing taxonomies of (i) potential consequenc...

Purpose This paper investigates the European Union's General Data Protection Regulation (GDPR) in information systems (ISs). The GDPR consists of 99 articles, and two articles are emphasised – namely Article 15, which deals with rights of access by the data subject, and Article 20, which deals with the right to data portability. Design/methodology...

This paper investigates how Facebook users perceive information privacy against the benefits of being a member. Inspired by the privacy calculus model, we created a Norwegian online survey (n=188) in spring 2018 and offer the following insights: The largest benefit of being on Facebook is maintaining contact with friends, and the largest concern is...

Bitcoin as concept was coined in 2009 and can be described as a partly open and shared transactional database. What makes bitcoin unique is that for the first time, we can prove and move ownership of anything digital without a central authority. The technology facilitates many benefits, one being a worldwide, digital currency and we observe that so...

The purpose of this paper is the exploration of the management of Business Intelligence (BI) solutions in the Norwegian industry. BI aims to improve data analysis and enhance business performance. Nonetheless, academics and practitioners note that BI is complex and difficult to manage. We interviewed BI managers in 5 companies who had been awarded...

Business intelligence (BI) is a term that refers to a variety of techniques and software applications used to analyze an organization?s raw data. Companies use BI to improve decision-making, identify opportunities, and cut cost. However, implementing a BI system is challenging. Critical success factors (CSFs) are necessary elements for a project to...

Business Intelligence (BI) solutions are complex and abstract. "You can build the solution, but users will not come," Cindi Howson writes in her famous BI book, indicating that even if it is successfully implemented, a BI solution may not be used to its full intention. Guided by the research question, "How do we bootstrap and adapt a BI solution?"...

Some researchers predict a paradigm shift within Customer Relationship Management (CRM), moving from the traditional large in-house CRM systems to social software such as Facebook. In this article we investigate two issues. First: are there inherent problems in traditional CRM systems that Facebook may resolve? Second: if so, can social media repla...

Business Intelligence (BI) is a concept that has been widely used to describe technologies which support e-business by gathering valuable data, and provide analysis for decision making. This paper discusses BI in the Norwegian music retail industry. We contacted the two larger music providers in the country and examined their strategies in using BI...