W. Glen Croy

W. Glen Croy
Monash University (Australia) · Department of Management

PhD

About

58
Publications
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Introduction
I am an Associate Professor in the Department of Management at Monash University. My teaching and research interests are in tourism, international business and higher education. My research contributions centre on three key themes: 1) Demonstrating the socialised 'truth' that films dramatically effect tourist demand is exceptional, though there are many varied and subtle tourism influences; 2) Arguing that communities need to central to tourism and international business decisions, and their achieved desires should be determinants of success; 3) Investigating student team outcomes in regards the influence of learning approaches and interventions

Publications

Publications (58)
Chapter
Film has been found to stimulate tourism demand. However, film tourism is not without impacts to the represented destination. A range of stakeholders, including the tourists, community, tourism industry, Destination Management Organizations (DMOs) and film industry, are effected by the impacts. The film-tourism impacts are positive and negative, th...
Chapter
To gain a better understanding of special interest film tourists and tourism, this chapter presents key concepts and analyses existing studies. The analysis investigates the variety of film tourist types and how they are characterised to identify special interest film tourists and to determine the size of the film tourism interest. The chapter then...
Chapter
The focus of tourism programs on industry and career outcomes has raised concerns about opportunities to equip graduates with the ‘practical wisdom’ needed to be ‘philosophical practitioners’. It is proposed that the development of research skills could achieve some of these outcomes. A review of tourism graduate, employment and employability profi...
Article
Hotels have implemented substantial sustainability initiatives. However, these efforts might be compromised during a crisis. How did sustainability in hotels fare during the COVID pandemic? To investigate, we reviewed national and regional hotel associations’ publicly available stakeholder communications during the COVID crisis. We collected data o...
Chapter
Geographic film locations have received much attention in tourism as toured, managed and experienced sites. The emerging societal element however demonstrates that film tourists are not solely geographically bound. Importantly, film tourist tribes have an extended temporal engagement, there is greater involvement (demonstrated by film value and ide...
Chapter
This chapter aims to understand farmers' perceptions of agritourism in emerging economies of South Asia, using Sri Lanka as a focus case. In achieving the aim, the chapter contributes to understanding agritourism within emerging economies in three ways. First, it proposes to identify farmers' propensity for agritourism as an option. Second, it iden...
Article
BACKGROUND: Self-efficacy is crucial for student success. Studies have demonstrated a positive relationship between flipped learning approach and self-efficacy. Anxiety, however, can reduce self-efficacy. OBJECTIVE: Testing the relationship between the flipped approach and self-efficacy by flipping a nursing module within an externally-imposed an...
Article
Tham, A., Mair, J., & Croy, G. (2020). Social media influence on tourists’ destination choice: Importance of context. Tourism Recreation Research, 45(2), 161-175. doi:10.1080/02508281.2019.1700655 : : While social media receive considerable scholarly attention, studies reveal mixed outcomes in relation to its influence on tourists' destination choi...
Article
Parks provide many benefits to society: environmental, social and economic, and need investment to continue to provide these benefits. An alternative to self-financing and commercial approaches involves building the public’s perception of park benefits as a foundation for consequent investment by government. However, there is little empirical evide...
Article
Purpose The purpose of this paper is to design and test an online team intervention for university students, focusing on communication, leadership and team processes, to influence team cohesion and subsequently team assignment performance. It was administered twice as a formative feedback measure and once as a summative evaluation measure across a...
Chapter
Coral reefs are popular though fragile tourist attractions. The media representation of reefs informs tourists’ perceptions, expectations and behaviours, and as such is an important component of reef management. Indeed, it is the image perceived by potential tourists rather than the image the destination presents that is crucial. Through understand...
Poster
Full-text available
Although universities have always had a focus on education, the past two decades have seen a predominance of performance-based frameworks and rankings that emphasise research rather than teaching and learning. Now that student experiences and outcomes are being used to rank institutions (e.g. UK’s Teaching Excellence Framework), the narrative is ag...
Article
Community-based tourism (CBT) is a diversely interpreted term, which has presented understanding and practice contests. These contests highlight the centrality (or not) of participation in CBT, and even its developmental failure. We attempt to move the conversation away from whether and how much participation exists to focus on emic interpretations...
Chapter
India is the largest film producer in the world, annually producing more than 1800 films. Unsurprisingly, efforts to exploit film tourism have emerged at a national, state and business level. This chapter enhances the understanding of India’s film tourism and efforts to establish a film tourism destination. These efforts included greater coordinati...
Chapter
Encyclopedia entry including overview of: Media in tourism, Tourism media, and Tourism in the media
Article
Film tourism is a growing phenomenon worldwide. Previous studies have attempted to examine the relationship between celebrity involvement and destination image in film tourism, though the mechanism underlying this relationship remains a black box. The purpose of this research is to examine the relationship between celebrity involvement and destinat...
Article
Economic and social changes have had dramatic effects on regional areas. In a search for diversification, tourism and film may be targeted by these regions. Challenges of regional planning, however, include lack of local expertise, decentralized decision making, and diverse stakeholder groups. Specifically for film tourism this includes anticipatin...
Article
Tourism on islands, as elsewhere, can have positive and negative economic, environmental, and sociocultural impacts. Previous research has focused on residents’ perceptions of these impacts with little emphasis on those of the visitor, resulting in a lack of theorizing and empirical investigation into how visitors perceive and evaluate their impact...
Article
Full-text available
This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden. The publisher does not give any warranty express or implied or make any representation that the cont...
Article
This special issue is the second relating to the 2010 International Tourism and Media (ITAM) conference held in Prato. Read in conjunction with the first special issue, published in Volume 15, Issue 3, the diversity and innovation of current research in the area of tourism and the media is apparent. The studies upon which these articles are based w...
Article
Educational tourism is important to destinations, universities, and students. However, there is a gap in understanding students' exchange and destination decision-making factors. This research investigates the personal incentives and barriers to undertake an exchange, and the destination incentive and barriers in selecting the specific destination....
Article
"Prato! They must go to Prato. That place is too sweetly squalid for words. I love it; I revel in shaking off the trammels of respectability, as you know." This quote from the E.M. Forster novel A Room With a View (1908) is uttered by Miss Lavish, a bohemian acquaintance of the heroine Lucy Honey-church, who tries to persuade Lucy to visit Prato d...
Article
Purpose – The purpose of this paper is to highlight the potential of film-induced tourism to provide sustained economic contribution to destinations. Design/methodology/approach – The paper takes the form of a literature review and identifies the economic contribution made by film-induced tourism. Findings – It is observed that film-induced tourism...
Chapter
Islands are the most vulnerable and fragile of tourism destinations and will experience even more pressure as the combined impacts of economic, social and environmental change accelerate in the future. In order to understand the process of island tourism development, response to change and challenges and their journey to sustainability, this book p...
Chapter
This chapter introduces the relationship between tourism and film in four sections. First, film tourism definitions present a more inclusive context for considering the relationship, highlighting film has other roles in tourism, less evident than inducing visitation. Second, a brief discussion of the film-induced tourism phenomena identifies the ex...
Article
Tourism is increasingly perceived as important for island sustainability, though it also has impacts. Impacts on host communities have negative consequences on desired interactions with visitors, an important visitor appeal of islands. This paper uses social exchange and social representation theories to investigate island community perceptions of...
Article
Purpose – The purpose of this paper is to explore the cultural interaction between communities and visitors to islands using social exchange theory to enhance the understanding of the island experience. Design/methodology/approach – The method consisted of 30 in-depth interviews with community and tourism stakeholders, and formed part of a multi-p...
Article
The reported impact of films on tourist visitation is immense. All the same, most cases appear to be the exception, rather than the rule. This paper presents the need of an image strategy to obtain the most sustainable benefits from films. Image strategies require the assessment of a destination's image, and the role that films play to reinforce or...
Article
Political, economic, and social changes have increased the importance of tourism in diversifying and sustaining rural areas. This article examines the impact of film-induced tourism on recreational use of the South Island High Country, New Zealand. Changes to the High Country's economic and administrative environment, coupled with image presented a...
Article
Film-induced tourism came to prominence in the 1990s. Early studies focused on describing the phenomenon, providing examples of films that generated tourism and demonstrating the scale and importance of the effect. Recent years have seen a second wave of research studies, interested in analyzing what is increasingly being seen as a more complex ser...
Article
An increased emphasis on institutional status provides opportunities to develop and implement location-based educational initiatives. Location-Based Learning (LBL) is one of these initiatives, providing a student-centred authentic-experiential learning environment. The article presents considerations for the development and implementation of LBL, p...
Article
In the past 50 years there has been an enormous expansion in the number and types of protectedarea users. This has increased physical pressures on protected areas, and created perceptual impacts for visitors. Importantly, the role of the media in promoting and providing expectations can also be used as a tool to manage potential impacts. Within thi...
Article
A relationship between tourism and the media has been established. What is presented in the media, how it is presented, and by whom all influence tourism supply and, more importantly, demand. Media’s importance to tourism is largely in the role of the audiences’ destination image formation and, within this, expectations of experiences. The importan...
Article
Crowding in outdoor recreation has received considerable attention in academic literature, in relation to its ability to cause both physical and perceptual impacts. In particular, the influence of crowding on visitors’ satisfaction has received much consideration. Nonetheless, these studies have focused on crowding and satisfaction during peak peri...
Chapter
Full-text available
Due to the important roles of destination image as the basis of decision making and destination choice, it is imperative to understand how image is formed. The main source of image is the media; nonetheless, familiarity plays a large role in the complexity of that image. All the same, the process of image formation is complex. This is especially so...
Article
Historically, tourism and media have followed parallel paths. For a long period they were the province of the elite. However, in the 20th century, social, economic, and technological changes combined to extend their attraction and impact across the globe. Both tourism and media became commonly prefixed by mass, and both were often criticized for be...
Chapter
The attraction of dark tourism sites to tourists has been reflected in a growing academic interest in the phenomenon of dark tourism. This chapter highlights definitional issues in the conceptualisation of 'dark tourism', and particularly the two issues of time, and anxiety and doubt in modernity. A new, inclusive definition is proposed based on th...
Article
Full-text available
The concept of this conference arose from the intersection of two ideas. The first is that we were aware that a growing band of researchers shared our interest in the linkages between tourism and the media. A special session on tourism and the media at the 2004 CAUTHE Conference in Brisbane confirmed both the level of international interest and the...
Conference Paper
Full-text available
Image and the media are crucially important aspects of destination management, though aspects that are often underplayed in tourism management education. This paper presents considerations and reflections on the development and implementation of a unit expounding the relationships between tourism, image and the media. The conceptual foundation of t...
Article
Full-text available
Film induced tourism has recently gained increased attention in the academic literature and by the tourism industry. Increasingly aware of the high international profile films get and create, Tourism New Zealand (TNZ) very quickly developed promotional material aligned with The Lord of the Rings (LOTR) trilogy for the films' international releases....
Article
Rural areas have often suffered a loss of intellectual capital as a result of population change and economic restructuring. This article indicates one response to this problem through a discussion of the role that university departments may play in providing injections of intellectual capital through field-based courses, and the communication of th...
Article
With the growing awareness of eco-tourism and the development of infrastructure at attractions, it has become necessary to use best practices to reduce the impact of increased visitor numbers. It has been noted that many of the past and current developments of eco-tourism infrastructures have been made in an improvised manner resulting in unsustain...
Article
Full-text available
The changing and competitive learning environment in tertiary institutions has created a need for student centeredness. Within this environment location based learning was considered and developed to provide for authentic learning environments that aid the progression from concept to application. This paper presents a case of a location based learn...
Article
Full-text available
Partnerships between tourism enterprises and protected area managers are widely promoted as means to generate mutually beneficial outcomes. This paper reports on a study that examined the effectiveness of twenty-one tourism partnerships associated with protected areas across Australia. Quantitative and qualitative surveys of partnership participant...
Article
Full-text available
Partnerships are increasingly being regarded as essential for sustainable protected area tourism. They are a pivotal part of increasing efforts by protected area agencies to encourage more involvement by the private sector and local communities in protected areas and associated tourism opportunities. In Australia, the need for such efforts, particu...
Article
Full-text available
As demand grows for tourism opportunities within Australian protected areas, partnerships are increasingly seen as the way forward in dealing with the variety of interests involved and ensuring that sustainability goals are pursued. Previous tourism partnership research has not made the most of opportunities to consult related literature from a bro...

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Projects

Projects (4)
Project
This research 'project' (read 'theme') collects together a series of related papers investigating higher education. Primarily, the research theme investigates student team outcomes in regards the influence of learning approaches and interventions, and other higher education research.
Project
This research 'project' (read 'theme') collects together a series of related papers investigating the interaction between tourism and communities. Primarily, the research theme argues that communities need to be central to tourism decisions. Importantly, the communities' achieved desires should be determinants of success.