Vish Krishnan

University of California, San Diego | UCSD · Rady School of Management

The ongoing shortage of pharmaceutical drugs critically threatens public health. With increasing industry consolidation, operational disruptions at a firm can lead to a nationwide shortage of life-saving drugs. In 2012, the U.S. Food and Drug Administration mandated all manufacturers to report any manufacturing interruption that can potentially cau...

Technology and intellectual property play increasingly critical roles in emerging supply chains by endowing products with sought-after capabilities. In such technology-intensive supply chains, the technology invented by an upstream firm must be embedded in a subsystem that is then integrated into a full system. The technology providers’ prevalent r...

New technological and product innovations, including some life-saving ones, conventionally traverse a sequentially downward path of gradually lowering costs and prices, which limits their initial availability and affordability to the lower-end of the market. In this paper, we focus on the central question of how to achieve broader market coverage f...

Healthcare delivery is becoming a significant proportion of the service economy around the world. Within healthcare, the Emergency Department (ED) constitutes one of the most challenging areas of service delivery. Patient (customer) arrival is highly unpredictable, job scope is variable and uncertain, and timely service response is essential to sav...

The impact of information technology (IT) on the performance of distributed projects is not well understood. Although prior research has documented that dispersion among project teams has an adverse effect on project performance, the role of IT as an enabler of communication to bridge the spatial distance among team members in distributed networks...

The growing complexity of industrial research and development has created the need for collaboration between industry researchers and university faculty. Drivers of such collaborative joint research between universities and firms, resulting in co-authored publications, have received relatively little research attention. In this paper, we develop an...

The rising trend of projects with high-skilled and autonomous contributors increasingly exposes managers to the risk of idiosyncratic individual behaviors. In this paper, we examine the effects of an important behavioral factor, an individual's cost salience, the common behavioral tendency in inter-temporal decision-making wherein workers may attac...

Science and technology advances drive firms to continually enhance their product's performance and launch sequentially improving offerings. Firms face challenges in marketing such improving products to well-informed, forward-looking consumers who anticipate product improvements and seek to delay their purchase timing. Product design, specifically a...

Organizations increasingly seek solutions to their open-ended design problems by employing a contest approach in which search over a solution space is delegated to outside agents. We study this new class of problems, which are costly to specify, pose credibility issues for the focal firm, and require finely tuned awards for meeting the firm's needs...

Firms that consider designing environmentally sustainable products face technical and market constraints that are not always easy to negotiate. Our goal in this paper is to identify approaches and policies that promote sustainable innovation, under which the design decisions of a firm both maximize its profit and improve the environmental quality o...

Distributed product development, in which a firm's new product design happens in more than one geographic location, is becoming increasingly prevalent in a number of industries. While the cost savings from distributed development has received significant attention, some of the deeper implications of such development are just beginning to be underst...

We empirically study the joint impact of R&D and IT investments on firm market value. The mixed evidence in the prior literature on the impact of R&D and IT on firm performance brings to mind new questions of whether R&D or IT alone are sufficient determinants of firm market value. As IT plays an increasingly critical role in the execution of innov...

The growing sophistication of component technologies and the rising costs and uncertainties of developing and launching new products require firms to collaborate in the development of new products. However, the management of new product development that occurs jointly between firms presents a new set of challenges in sharing the costs and benefits...

We present a retrospective look at the articles on New Product Development that appeared in the first 50 issues of Production and Operations Management (POM). We discuss some of the strengths and weaknesses of this POM literature stream. This article is not intended to be a literature review or an exhaustive review of the articles. Rather, we seek...

Technological advances present firms in many industries with opportunities to substantially improve their product's capabilities in short periods of time. Customers who invest in these products may, however, react adversely to rapid improvements that make their previous versions obsolete by deferring their purchase. In industrial markets, there is...

The growing sophistication of component technologies and the rising costs and uncertainties of developing and launching new products now require firms to collaborate in the development of new products. However, the management of new product development that occurs jointly between two firms presents a new set of challenges in sharing the costs and b...

Innovating firms launching new products increasingly face sophisticated consumers who are networked, informed, and forward-looking. The trajectory of technological progress that leads to sequential product improvements and price reductions over time forces these consumers to carefully consider their timing of product purchases and upgrades. An inno...

Global competition and major technological advances cause substantial performance im-provements in many product categories including consumer electronics, computers and software. Rapid sequential innovation refers to the situation when firms launch a sequence of products in time whose performance quality improves not only in absolute terms but also...

As firms focus on new product, process, and service innovations, improving the performance and productivity of projects that help deliver these innovations assumes greater importance. Information technology (IT) has been an enabler of manufacturing productivity improvement, but its effect on improving the productivity of innovation-intensive operat...

Faced with fragmented markets, saturated and demanding customers, and global competition, firms increasingly must design and offer a line of innovative, quality-differentiated products to target customers with differing willingness to pay (WTP). In this context, designing a special class of products that we term development-intensive products (DIPs...

We study the problem of a monopolist firm that has the capability to design and introduce technology products with increasing quality over time in a consumer market. By architecting its products to be modular and allowing upgrade of only the improving modules, the firm can potentially offer a more economical transition for its consumers. However, s...

The growing sophistication of component technologies and the rising costs of product development require firms to collaborate in the development of new products by pooling their resources and entering into resource or cost-sharing arrangements. However, the management of new product development that occurs jointly between a technology supplier and...

The impact of information technology on improving the productivity of knowledge and information-intensive work has been mixed. Prior research has primarily focused on the impact of IT spending on firm-level performance. To further this line of research, it is necessary to understand the operational and process-level changes, and isolate the impact...

The impact of information technology (IT) on improving the productivity of information work has been mixed. While some firms have realized gains, many others have found the benefits to be elusive. Prior research has primarily focused on the impact of IT spending on firm-level performance. To further this line of research, it is necessary to underst...