Vindya Hewage

• Bachelor of Business Management Honours in Hospitality Tourism and Events Management
• Temporary Lecturer at Uva Wellassa University

Hospitality industry has become turbulent and dynamic exposing to externalities whereas human resources in hospitality organizations have emerged as a significant area to achieve corporate goals and objectives. Food and beverage operations contribute the highest productivity in this sector by directly interacting with guests making satisfied employ...

Cultural and Heritage Tourism (CHT) is a widespread alternative tourism sector that encompasses all aspects of travel, providing visitors with opportunities to learn about the history and lifestyles of different cultures. It significantly contributes to the economic development of developing countries in Asia. Sri Lanka also benefits economically f...

Bandaranaike International Airport plays a significant role rather than other international airports in Sri Lanka. Maintaining service efficiency and quality of the service have been challenged when it comes to passenger service delivery for last few years. It was a well-known fact that Bandaranaike International Airport has been listed out to the...

In Sri Lanka, the use of social media for the travel and tourism industry is in its growth stage. Businesses use social media to be discovered and become part of travelers’ engagement in decision-making. This study aims at identifying the impact of social media on the travel decision-making process of travelers. Semi-structured interviews were cond...

Tea tourism is a striking segment around the world due to the widespread tea lovers. Even though there is a huge potential to attract tourists for tea tourism while generating economic benefits for the host community, it has not developed properly as a product in Sri Lanka. Hence, the main purpose of this study was to identify the prospects and cha...

Wildlife tourism industry as a form of nature-based tourism was a rapidly growing niche market segment & has developed a revenue platform for many economies. Outstretching the Pandemic COVID-19, it badly hit with wildlife tourism sector too. Nevertheless, a contemporary need is to rejuvenate the current market segments to reconstruct the tourism in...

This research seeks to analyze the issues that have evolved for running homestays under the new normal conditions of the COVID-19 pandemic in Sri Lanka due to a dearth of studies that have been conducted to determine the rigorous pandemic consequences on homestays. The qualitative research approach was entrusted and direct in-depth interviews were...

Being a vital industry that has an unmeasurable economic contribution to the world economy, the tourism industry has enriched in the past few decades in many trends. COVID-19 devoured the tourism sector and the accommodation sector is going through a boundless recession as a result of international travel bans leading to their closure, instigating...