Ursula Plesner

Ursula Plesner
Copenhagen Business School · Department of Organization

PhD

About

25
Publications
3,318
Reads
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276
Citations
Introduction
Ursula Plesner currently works at the Department of Organization, Copenhagen Business School. Ursula does research in the digitization of organizations, in particular in the context of public organizations. Her current project is 'Valuing Invisible Work: Efficiency ambitions and digitalization projects in practice'.
Additional affiliations
September 2009 - present
Copenhagen Business School
Position
  • Professor (Associate)
June 2006 - June 2009
Roskilde University
Position
  • PhD Student

Publications

Publications (25)
Article
Full-text available
In recent years, policymakers have begun to problematize how legislation stands in the way of the digitalization of the public sector. We are witnessing the emergence of a new phenomenon, digital-ready legislation, which implies that, whenever possible, new legislation should build on simple rules and unambiguous terminology to reduce the need for...
Conference Paper
Full-text available
Packaged software applications such as electronic health records (EHRs) incorporate certain norms that are likely to make them an imperfect fit outside the context of their origin. This teaching case deals with the Danish Health Platform, one of the largest implementations of the EHR system Epic outside the US and a case of unabated public debate....
Chapter
As digital infrastructures develop and spread, the media production industry changes drastically. This has implications for the understanding and practice of journalism as an occupation. This chapter offers an organizational analysis of professional struggles around digitalization in a public service broadcaster, showing how new technologies and ta...
Article
A rapidly growing body of literature focuses on the relationship between new media and strategy, and offers recommendations regarding appropriate strategic actions in relation to new media. This paper systematically reviews 130 articles with a focus on the diagnoses they provide and the directions they offer strategists regarding the role of new me...
Article
Full-text available
Målinger af arbejde til ledelsesformål kan konstrueres på mangfoldige måder. Når vi taler om evalueringer, kvalitetsmålinger, produktivitetsmålinger, rankings og mange andre former for målinger, er det fælles for dem, at de ofte har til formål at kontrollere og vurdere de ansattes præstationer på arbejdet, samt at de baserer sig på en eller anden f...
Article
Den danske offentlige sektor præges af en ambitiøs digitaliseringsdagsorden, som blandt andetindebærer automatisering af stadigt flere arbejdsprocesser. Indførslen af ’digitaliseringsklar lovgivning’betyder, at lovgivning skal designes, således at det samtænkes, hvordan administrativeprocesser kan automatiseres, hvordan professionelle skøn kan redu...
Article
Purpose The purpose of this paper is to examine what the authors can learn from organization studies of digital technologies and changes in public organizations, and to develop a research agenda that allows us to produce systematic knowledge about how work practices in the public sector change with digitization. Design/methodology/approach The p...
Article
Full-text available
The recent proliferation of Web 2.0 applications and their role in contemporary political life have inspired the coining of the term ‘open-source politics’. This article analyzes how open-source politics is organized in the case of a radical political party in Denmark called The Alternative. Inspired by the literature on organizational space, the a...
Article
Full-text available
Der har gennem de seneste år været stort fokus på kommunikation i den offentlige sektor. Kommunikation er blevet en organisatorisk og institutionel betingelse for offentlig ledelse, der fylder som opgave i den offentlige leders daglige arbejde. Denne artikel anskuer sproget som aktivt medskabende af den kontekst, hvori det indgår. Den undersøger re...
Article
Purpose The purpose of this paper is to investigate what role particular new management devices play in the development of the news profession in an organizational setting shifting to new technologies. Design/methodology/approach This is studied through of observations of work practices in the newsroom and through documentary research and qualitat...
Article
Full-text available
Despite current attention to the materiality of organizations and the performative role of tools, devices, artefacts and objects in processes of strategy-making, the impact of new media has not been thoroughly conceptualized in the strategy literature. We argue that new media challenge core assumptions in strategy about control, boundaries and choi...
Article
Full-text available
Kommunikation ses i dag som løsning på en række problemer i den offentlige sektor. I denne artikel anskues problemer og kommunikationsløsninger ikke som objektive størrelser, men som konstruktioner, som skaber en række forventninger. Artiklen belyser hvordan kommunikation ses som det, der kan gennemtvinge forandringer, inspirere til meningsdannelse...
Article
Developments within 3D digital modelling are often heralded as a much needed solution to problems of information loss and communication difficulties within the building industry. Despite the abundance of technical possibilities for innovation, however, there is currently no standardized, widely used digital model that solves these problems. Rather,...
Article
Full-text available
Much research has dealt with how social and organisational processes change when they take place in virtual spaces. This article considers innovation processes in which actors try to establish virtual worlds as platforms for professional communication. However, instead of focusing on internal communication processes in virtual worlds, the article s...
Article
Full-text available
Studies of the use of research-based expertise in the mass media often demonstrate how experts are used to confirm journalists' angles on particular stories or how research-based knowledge claims are twisted. Both among practitioners and science communication scholars, such practices are often explained with reference to a pervasive "media logic."...
Article
Full-text available
This article explores how virtual worlds are rhetorically constructed as obvious, innovative spaces for communication about architecture. It is argued that the marketization of an innovative use of new media platforms happens in early phases of the innovation processes, and the success of new media technologies such as virtual worlds hinges on the...
Article
One strand of the qualitative interview literature has been concerned with the normative or otherwise problematic implications of studying down or studying up (i.e., interviewing “disadvantaged” people or elites). This interview literature is part of a tradition of taking up the problem of power inequalities in relation to the people we study. This...
Article
Full-text available
The actors of the building industry have access to a range of Information and Communication Technologies (ICTs), and are constantly presented with new software and new communications platforms. Through case studies, and inspired by sociotechnical approaches to the study of emerging technologies, this article focuses on innovative uses of virtual wo...
Article
Full-text available
New information and communication technologies (ICTs) such as email and the internet have altered the work practices of journalists. This article introduces Actor-Network Theory (ANT) as a framework for analyzing the relation between new ICTs and changing practices in newswork. It argues that ANT offers an exciting new perspective on ‘holistic’ stu...
Article
Full-text available
Studier af forskningskommunikation i massemedierne er i høj grad præget af en forskelstænkning, som konstruerer forskere som langsomme og abstrakte, journalister som hurtige og overfladiske, og italesætter medierne og universitetet som styret af helt forskellige logikker. Forskere fremstilles som leverandører af viden og journalister som oversætter...

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Projects

Projects (2)
Project
The collaborative project Valuing invisible work: Efficiency ambitions and digitalization projects in practice is funded by the Independent Danish Research Council and runs from 2020-2025. The project follows digitalization projects in a range of public organizations, focusing on the crafting and circulation of promissory documents such as digitalization strategies and business plans and on the new tasks that arise with digitalization. The aim is to investigate and theorize the ‘invisible work’ involved in digitalization projects, including how it is ascribed meaning and valued.
Project
This project examines how digitalization transforms work in public sector organizations. Based on qualitative studies of organizational practices influenced by digitization in different types of Danish public organizations, the project contributes to the literature on 'technology and organizing' by theorizing fundamental changes in the public sector with regards to its bureaucratic forms of organizing, strategy work, accountability practices, and professions.