Tracy Zou

Tracy Zou
The Chinese University of Hong Kong | CUHK · Department of Educational Administration and Policy

Doctor of Philosophy

About

30
Publications
4,113
Reads
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160
Citations
Citations since 2017
20 Research Items
117 Citations
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Introduction
My current research focuses on two main topics: (1) academic (professional) development at a meso-level and (2) internationalisation of the curriculum and intercultural interactions. For (1), I am especially interested in how academics learn and develop through informal groups, communities of practice, and all types of collective, meso-level involvement. For (2), I am studying students' and academics' perceptions of internationalisation and how they respond to the relevant influences. I mainly adopt qualitative research methods, for example, phenomenography and case study (with qualitative instruments).
Education
September 2017 - August 2021
The University of Hong Kong
Field of study
  • Higher Education

Publications

Publications (30)
Article
Undergraduate research (UR) as a high-impact practice has been increasingly embedded in the curriculum. However, there is a limited understanding of how undergraduates make sense of their research experiences amid an absence of student voice in the literature. This study investigated what students perceived as significant UR experiences through stu...
Article
Implementing teaching enhancement is especially challenging when undertaken on a large-scale and with a range of participating institutions and stakeholders. This study sought to advance understanding of this under-researched area through cultural-historical activity theory, investigating four government-funded, cross-institutional teaching enhance...
Article
Developing academics' capacity for internationalizing the curriculum (IoC) is essential but challenging. There is a lack of understanding of how the IoC framework can be implemented in reality and of how educational developers can facilitate the process. This collaborative autoethnography explores the cultivation over 3 years of a community of prac...
Article
Academics nowadays are increasingly expected to implement high-quality teaching, what is frequently referred to as 'excellent teaching'. Understandings of academics' conceptions of excellent teaching are, however, limited, despite extensive research on different aspects of quality teaching. To address this gap, there is a need to expand the somewha...
Article
Full-text available
Internationalisation of the curriculum (IoC) is on the agenda of many higher education (HE) institutions worldwide. Typically seen as associated with a top-down strategy, IoC often meets resistance from university teachers, many of whom struggle to understand its relevance to teaching practice. This phenomenographic study investigates university te...
Article
Full-text available
Academic development (AD) is increasingly being oriented towards an integrated approach to academic practice (AP), given arguments for the importance of integrating research, learning, and teaching. Given the complex and evolving character of AD as a profession, it is important to understand the conceptions of AD held by academic developers, who ca...
Article
Full-text available
The themes of being and becoming have had a recurring presence in the pages of this journal and throughout the literature on academic development. From the beginning, scholars writing in IJAD have aimed to articulate processes of becoming and practices of being an academic developer; indeed, the journal’s very first issue included an article titled...
Article
Full-text available
Meaningful intercultural interactions are important to the achievement of today’s educational goals, global citizenship and intercultural competence in particular. However, understanding of intercultural interactions between local and international students in classroom settings remains limited. There are few studies that simultaneously examine the...
Poster
Full-text available
This poster will showcase the design and development of an e-newsletter, Teaching and Learning Connections, as an essential step towards building a community of teaching and learning in a research-intensive University. Teaching and learning receives increasing attention in today's higher education due to the demand for high quality teaching by mult...
Article
A 7 Cs Model of Effective Service Leadership Abstract Purpose: This paper aims to identify attributes and practices that are salient for effectiveness in middle- and senior-level service leadership positions. Design: Critical incident interviews were conducted with 17 key informants, who were leaders of leaders in various service sectors in Hong...
Article
Full-text available
Professional development for academics has seen a trend towards social engagement through communities and groups, as reflected by a number of increasingly popular concepts: communities of practice, faculty learning communities, and learning and teaching networks. Despite the potential benefits of such engagement, there is a paucity of research on h...
Article
We conducted semi-structured, qualitative interviews with 17 Hong Kong based middle to senior managers from diverse service sectors about their own service leadership practices in helping their respective organizations to maintain effectiveness through establishing and meeting the needs of service-recipients and end-beneficiaries. Based on their ex...
Chapter
The focus of this chapter is on how to encourage the take-up of advances in assessment and feedback practices across and beyond one university, in ways that can bridge subject and organisational boundaries while avoiding top-down prescription and maintaining respect for scholarly autonomy. Against the wider backdrop of key issues that institutions...
Chapter
Contemporary research-intensive universities need not only to maintain but also to enhance the quality of their teaching and learning. Diverse strategies are used to raise the quality of teaching and learning, and these typically respond to both institutional and disciplinary cultures. However, there is sometimes a failure to effectively integrate...
Chapter
We conducted semi-structured, qualitative interviews with 17 Hong Kong based middle to senior managers from diverse service sectors about their own service leadership practices in helping their respective organizations to maintain effectiveness through establishing and meeting the needs of service-recipients and end-beneficiaries. Based on their ex...
Conference Paper
Full-text available
This study proposes a simulation approach of designing authentic learning experiences with an attempt to develop students’ professional identity and capacity. The approach provides students with guaranteed exposures to professional roles and practices along with interventions from the instructor and practicing engineers through the simulation of a...
Article
Student-driven approaches have generated positive results in student development. This study reports a Students as Learning Experience Designers (Student-LED) Project as one example of employing student-driven approaches to develop learning abilities, leadership skills and reflective habits, in the context of the new senior secondary curriculum ref...
Article
Engineering education in Hong Kong is experiencing significant changes in response to several major forces: (1) an increasing demand for future engineers who possess technical competencies, professional skills, and knowledge of ethical awareness and responsibilities; (2) accreditation requirements; and (3) the system-wide education reform in the re...
Chapter
Full-text available
Constructive Controversy has been incorporated as part of the preparation of participants in academic programs in engineering since the early 1980’s. It was introduced initially in undergraduate programs and more recently in Masters and Doctorate programs as well as Professional Masters programs and faculty professional development programs. The im...
Article
Full-text available
The ability to solve problems with people of diverse backgrounds is essential for engineering graduates. A course on engineering grand challenges was designed to promote collaborative problem-solving (CPS) skills. One unique component is that students need to work both within their own team and collaborate with the other team to tackle engineering...
Article
This study aims to elicit and map tacit knowledge on teamwork success as a lens to examine variations in team performance. A new approach based on narrative simulations and the traditional similarity ratings were adopted with Six Sigma teams in an international manufacturing company. Convergence in the knowledge maps among team members and that bet...
Article
Full-text available
Peer learning underpins the effectiveness of many engaging pedagogies. This study combined peer learning within teams and learning from more capable peers to form a multi-layered peer learning model. The effectiveness of using this approach in a course on engineering grand challenges was evaluated through pre- and post-tests on students’ perception...
Article
Full-text available
A three-year project aiming to develop students’ teamwork skills systematically through explicit instruction, opportunities to practice, and formative feedback across the curriculum was carried out in the only chemical engineering department in Hong Kong. The project involved two second-year laboratory courses and a third-year capstone experience (...
Article
Purpose – Six Sigma teams are special types of quality improvement teams which originated in the USA in the 1980s and later became popular in manufacturing enterprises worldwide. One dilemma for this type of teams is that they have to generate innovative solutions to solve urgent problems, while they are strictly bound by the rigorous Six Sigma app...
Article
A new consumer research tool is proposed for eliciting consumer responses from unstructured data, such as narratives. The grounded theory approach is adopted to guide the process of data collection and analysis. Classical grounded theory methodology relies heavily on the ability of researchers to notice patterns in the data and to cope with theory,...

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Projects

Projects (7)
Project
To investigate the undergraduate research experiences embedded in the curricula offour degree programmes in humanities, surveying, science, and environmental management and technology in research-intensive universities.
Project
The focus of this project is the curation and evaluation of existing resources and tools used by those who support faculty members and teaching teams to internationalize their curricula in Australia, but also in other parts of the world. Internationalization of the curriculum (IoC) has been an important policy agenda for many universities around the world in the last decade and engaging and supporting faculty members in the process of IoC has been found to be both critical and challenging. In a post-pandemic era, engaging academics in IoC will be more important than ever before. With reduced mobility likely in the next 4-6 years, it is critical that universities harness the transformative potential of diverse intercultural perspectives at home through IoC.
Project
Objective (1) Investigate students’ current experiences of technology-enhanced assessments Objective (2) Identify enhancement opportunities, design partnership process, and develop and experiment with technology-enhanced assessments in courses Objective (3) Evaluate students’ experiences in the teacher-student partnership and their assessment literacy development Objective (4) Develop guidelines and archives