Tracy Stanley

• MBus (Research) MBA
• PhD Student at Queensland University of Technology

Purpose The purpose of this paper is to provide insights into the project challenges, human factors and knowledge development that influence the nature of employee engagement in a project team within a global project-based organisation. Design/methodology/approach A qualitative research design used semi-structured interviews, and observations in...

Employee engagement and its contribution to improved business performance is a well-researched phenomenon with multiple surveys of organisations and workforces. To date, few studies examine the nature of employee engagement using qualitative research. This paper presents findings of a study that explores the characteristics of work environments tha...

Novel and useful ideas and creative behaviours originate in varied work environments, yet the characteristics of work environments that stimulate and foster such creative behaviours are not well defined. The aim of this study was to identify the influences that contribute to creative behaviours in the work environment of a global project-based prof...

Companies that perform well are often identified as either possessing creative work environments and (or) having high levels of employee engagement. Creative work environments are largely not well defined, although research alludes to contributing factors. On the other hand, employee engagement is defined as the multiple emotional, rational and beh...

Purpose — The purpose of this chapter is to outline the findings of research into knowledge transfer across countries and culture and the implications of the findings for human resource practitioners. Methodology/approach — Use of a qualitative case study methodology approach was employed. Findings — The findings highlight the inherent difficulty o...

This paper develops three mechanisms to facilitate knowledge transfer within a global technology firm. Documentation helps to codify knowledge and make it less ambiguous. Technology is used as an interactive media to spread the message codified whereas a face-to-face community develops social ties among different business units among the firm. Afte...

Purpose This paper seeks to take up the challenges of examining the issues of knowledge transfer in an organization operating across Europe, the Middle East, Africa and Latin America. The purpose is directed to understanding whether knowledge management efforts can lead to the improvement of knowledge transfer. Design/methodology/approach The pape...

The knowledge-based theory of the firm has emphasized the role of organizational capabilities and networks. Based on this idea, some managers in Amadeus, a global services company, have put in place mechanisms to create and transfer knowledge efficiently among professional networks. Due to a lack of support from top management, their strategy built...

While the importance of knowledge creation and management has been widely recognised as vital to an organisation's ongoing competitiveness and success since the 1990s, there has been little systematic study of knowledge creation and transfer processes in organisations. Much of what has been reported in the literature is anecdotal in nature. Parti...