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17
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Introduction
I completed my doctorate at the University of Bayreuth, focusing on automated process improvement in Business Process Management (BPM). My research explores how AI, process mining, and automation can drive more efficient and innovative business processes. Currently, I work in BPM and process mining, bridging the gap between research and practical applications.
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Publications
Publications (17)
A major goal in process mining is to analyze processes to determine possible improvements. However, event logs often bear substantial complexity, posing challenges for process analysts. Consequently, analysts often split event logs into more serviceable groups. While tool support is a crucial enabler for this task, and many approaches for event log...
Purpose
Given today’s dynamic environment, process improvement and innovation (PII) are a central activity for business process management. Despite increasingly available process data and advances in artificial intelligence, only a few works address the automation of PII, highlighting the need for so-called PII systems that support human process de...
Business process improvement and innovation (PII) are crucial for adapting to dynamic market conditions and maintaining competitive advantage. Until now, PII has required many resources due to primarily relying on manual methods. With the increasing use of process data in process mining and artificial intelligence gaining momentum in emulating and...
This manuscript introduces a multimedia business process dataset provided by a German research institute. The dataset was systematically collected in a laboratory environment that reflects the workspace of IT staff managing IT Asset Management (ITAM) processes. It encompasses data from 121 process instances across six basic processes, captured usin...
Business process improvement (BPI) is crucial to every business, as inefficiencies jeopardise an organisation’s success. Predominant methods for BPI build on static process models, which are often incomplete, outdated, and lack execution-related insights. Process mining bears the potential to add execution-related insights into the process. However...
In the evolving business landscape, where organisations are coping not only with external pressures and complexities but simultaneously with substantial transformations within their workforces, this paper underscores the necessity to adopt an employee-aware focus within business process management (BPM). By employing situational method engineering,...
The Business Processes in IT Asset Management Multimedia Event Log (Solve4X) dataset is a multimedia dataset for object-centric business process mining in IT asset management (ITAM). It contains 121 instances of IT asset management processes and their ground-truth annotations in 36 scripted video scenes. Each scene includes video recording from two...
Kurzfassung Business Process Mining (PM) analysiert Unternehmensdaten zur Prozessverbesserung und wird immer bedeuten-der. Bisher beruht die Analyse meist auf Daten aus Kern-IT-Systemen (z.B. ERP-Systemen), weil diese leicht verfügbar sind und viele andere Datenquellen unzugänglich sind. Mit dem X2Log Framework soll eine Datengrundlage geschaffen w...
This paper introduces process-pattern.app, a website consolidating Business Process Redesign (BPR) patterns from the literature and the field. The site seeks to enhance the usability of BPR patterns by providing features such as case studies, cheat sheets, and suggestions for pairing individual patterns. Process-pattern.app seeks to inspire creativ...
The digital age entails challenges that pressure organisations to redesign their business processes for improved performance. A significant aspect of this effort is the appropriate assignment of human resources – or people – to tasks. Despite the importance, there is a lack of structured guidance on allocating people to tasks considering various pe...
This paper introduces process-pattern.app, a website consolidating Business Process Redesign (BPR) patterns from the literature and the field. The site seeks to enhance the usability of BPR patterns by providing features such as case studies, cheat sheets, and suggestions for pairing individual patterns. Process-pattern.app seeks to inspire creativ...
It may be tempting for researchers to stick to incremental extensions of their current work to plan future research activities. Yet there is also merit in realizing the grand challenges in one’s field. This paper presents an overview of the nine major research problems for the Business Process Management discipline. These challenges have been colle...
The continuous optimization of business processes remains a critical success factor for companies. The assisted business process redesign (aBPR) concept guides users in improving business processes based on redesign patterns. Depending on the process data at hand, it generates four types of recommendations that differ in their level of automation....
For many organizations, the continuous optimization of their business processes has become a critical success factor. Several related methods exist that enable the step-by-step redesign of business processes. However, these methods are mainly performed manually and require both creativity and business process expertise, which is often hard to combi...
Delivering meal orders as fast as possible and the meal itself as hot as possible are the most important factors in the meal delivery process as they drive customer satisfaction. High customer satisfaction leads to loyal customers, implying a higher rate of recurring orders, in return. Existing approaches tackle the meal delivery process by taking...
