Tjutju Yuniarsih

• Professor
• Lecturer at Indonesia University of Education

The Influence of Communication Skills and Emotional Intelligence on Employee Performance at Universitas Muhammadiyah Kendari. This study aims to investigate the influence of communication skills and emotional intelligence on employee performance both simultaneously and partially. The population in this study consists of all employees at Universitas...

Penelitian ini bertujuan untuk mengetahui pengaruh budaya organisasi dan stres kerja terhadap kinerja dimediasi kepuasan kerja karyawan. Objek yang menjadi unit analisis dalam penelitian ini adalah karyawan PT Tirta Rangga. Jenis penelitian yang digunakan adalah deskriptif, verifikatif, pendekatan kuantitatif dan metode yang digunakan yaitu survei...

Tourism is an important aspect of economic activity, especially in Indonesia which has superior natural resource potential. However, there is a gap between tourism potential and the quality of human resources in driving the tourism economy, resulting in low tourism competitiveness compared to other countries. This research aims to find the best for...

Human resources have a very important role in providing services, especially those that are interpersonal or require empathy. The hotel industry, which is closely related to service, is the object of this research because there are still many complaints. Service complaints including 3A (attitude, attention, and action) remain a highlight that still...

Entrepreneurs with a strong digital focus were crucial to the development of the e-commerce industry in Indonesia. Some online stores' sales have slowed or even declined as a result of the industry's meteoric rise in recent years. Therefore, remedies are required to ensure the long-term health and growth of e-commerce results. The Purpose of this s...

The purpose of this study is to analyze sustainability's competitive advantage in the face of technological change mediated by knowledge management and organizational culture. The method used in this study is descriptive verification with model 6 analysis tools from Hayes's theory. The unit of analysis is six private universities that have accredit...

The purpose of this paper is to analyze a digital competency-based human capital competency (HCC) model in the 5.0 era. To achieve the purpose, it is important to integrate HCC with the dimensions of talent, flexibility, productivity, superior performance, and personal service. Digital competency covers the dimensions of information literacy, secur...

BACKGROUND: Strategic planning is very important in achieving sustainable organizational performance. Therefore, leaders need to pay attention to their planning by considering the conditions they face. OBJECTIVE: This study aims to investigate the relationship between strategic planning and performance with organizational trust as a mediator and pa...

Performance is an important determinant in the life of organizations including for-profit and non-profit organizations. The performance of lecturers in universities is very important to realize goals, including creating quality graduates and building competitiveness that promises continuous progress for all stakeholders involved. Therefore, it is v...

Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh pendidikan kewirausahaan dan orientasi kewirausahaan terhadap intensi berwirausaha. Metode penelitian ini menggunakan studi korelasi dengan pendekatan kuantitatif. Subjek penelitian ini merupakan siswa SMAN 27 Garut. Populasi pada penelitian ini berjumlah 124 siswa dengan jumlah sampel 95...

This study aims to analyze Job Satisfaction as a Mediator in Improving Employee Performance through Talent and Knowledge Management. The data analysis used is verification analysis. The population is focused on 16 logistics service companies in the city of Bandung. The analytical tool used is the Structural Equation Model (SEM)-PLS, data obtained t...

Introduction/Main Objectives: The aim of this study is to test the effect of directive leadership and continuance commitment on innovative work behavior while also explaining the mediating role of continuance commit­ment and the effect of directive leadership on innovative work behavior. Background Problems: Managing innovative employee behavior is...

Penelitian ini bertujuan untuk memberikan gambaran bagaimana peranan komunikasi dalam kaitannya dengan perilaku organisasi yang terjadi pada pelaksanaan kegiataan reposisi jabatan di lingkungan Sekolah Tinggi Desain Indonesia. Peranan komunikasi yang dimaksud menunjukkan keberhasilan pimpinan dalam organisasi mampu membentuk struktur dalam organisa...

ABSTRAK Tujuan penelitian ini adalah mendeskripsikan pelaksanaan pelatihan pejabat pengawas aparatur sipil negara yang dilaksanakan. Metode penelitian yang digunakan adalah metode kualitatif dengan pendekatan fenomenologi. Pengumpulan data dilakukan dengan wawancara dan studi dokumentasi. Penelitian ini dilaksanakan di Pusat Pelatihan, Pengembangan...

The level of success of the company can be measured through the work productivity of individuals who work in the company. To be able to predict the level of employee work productivity, employee competence has an important role in it. Employee loyalty has a role in mediating the effect of competence on the level of employee work productivity. PT A.W...

Sebagai remaja, siswa SMK (Sekolah Menengah Kejuruan) dinilai rentan terhadap pengaruh negatif yang ditimbulkan dari lingkungan sekitar. Hal ini yang dapat mengakibatkan terjadinya degradasi moral bagi kalangan remaja. Selain itu, berdasarkan hasil evaluasi sasaran mutu triwulan pertama tahun 2022 terdapat 4,3% pelanggaran meliputi keterlambatan, d...

Dalam memenuhi kebutuhan hidup, manusia harus berinteraksi dengan individu lainnya sebagai awal terbentuknya sebuah kelompok. Berdirinya kelompok dikarenakan memiliki latar belakang dan hubungan persepsi yang sama. Terdapat dua motif sosial yang mendorong seseorang untuk berinteraksi yaitu;kebutuhan untuk berafiliasi dan kebutuhan berhubungan intim...

Permasalahan akan muncul akibat dari kesalahan gaya kepemimpinan kepala sekolah sebagai pemimpin organisasi kependidikan dalam meningkatkan kinerja guru untuk meningkatkan mutu pendidikan merupakan permasalahan yang perlu diatasi. Dalam penelitian ini digunakan metode kualitatif dengan pendekatan deskriptif. Pengumpulan data dilakukan oleh penulis...

This research aims to test the effect of entrepreneurial self-efficacy and entrepreneurial orientation on green entrepreneurial intention. The research method used in this research is quantitative approach with explanatory survey type. This research was conducted on students of the Economic Education Study Program, Faculty of Economics and Business...

Manajemen atau administrasi perkantoran adalah bagian dari manajemen tetapi memiliki karakteristik dan ilmu yang berbeda dari manajemen pada umumnya. Akan tetapi, hingga saat ini masih banyak yang tidak dapat membedakan antara ilmu manajemen dan manajemen perkantoran di mana manajemen perkantoran hanya dianggap sebagai clerical work. Sehingga, terd...

div> Research problems are related to the quality of human resources from the aspects of intellectual capital and the performance of the tridharma of lecturers in the fields of education and teaching, research and scientific publications and community service. Interventions needed to resolve Human Resources and performance problems can be carried o...

Islamic banking in Indonesia is experiencing an upward trend, which has an impact on the increasing demand for Islamic products. The organizational culture of Islamic banks is based on a system based on the Qur'an and As-Sunnah in the company's activities. The research method used is descriptive qualitative, with 21 informants from various circles....

Currently, the industry in Indonesia is experiencing very rapid growth. Rapid industrial growth must balance efforts to control the possibility of potential hazards in the workplace. In Indonesia, occupational safety and health have a solid legal basis. All parties must implement them, whether workers, organizations or other related parties, to pro...

Islamic banking in Indonesia is experiencing an upward trend, which has an impact on the increasing demand for Islamic products. The organizational culture of Islamic banks is based on a system based on the Qur'an and As-Sunnah in the company's activities. The research method used is descriptive qualitative, with 21 informants from various circles....

Currently, the industry in Indonesia is experiencing very rapid growth. Rapid industrial growth must balance efforts to control the possibility of potential hazards in the workplace. In Indonesia, occupational safety and health have a solid legal basis. All parties must implement them, whether workers, organizations or other related parties, to pro...

Komunikasi organisasi merupakan bagian penting dalam unsur pergerakan roda suatu organisasi yang melibatkan sumber daya manusia dalam menggerakannya. Institusi pendidikan seni dan desain merupakan salah satu contoh organisasi yang memiliki keunikan dalam membangun komunikasi organisasi karena di dalamnya terdapat para seniman yang memiliki karakter...

In addition to having an obligation to teach students in the classroom, teachers also has obligation to carry out administrative tasks to involve students outside the classroom. If implemented using conventional methods, this will complicate the effectiveness of the teacher's work. The purpose of this study is to develop a connectivity-based educat...

Gojek is one of the phenomenal transportation start-ups that use technology in most of its business activities. In managing many driver-partners, Gojek uses technology assistance, especially in carrying out recruitments, training, self-development, performance appraisal, and compensation. The use of technology in HR management from driver-partners...

The existence of a negative stigma in society’s view for persons with disabilities makes them unable to show their optimal self-existence even though they competently have them. Not all industries or government agencies have implemented the rules whereby the agencies they manage should implement rules for employing persons with disabilities (the pr...

Paradigma baik atau buruknya performa suatu perusahaan tidak terlepas dari kinerja sumber daya manusia sebagai motor penggeraknya. Terdapat beberapa faktor yang dapat mempengaruhi kinerja karyawan di suatu perusahaan seperti iklim organisasi yang menjadi ciri khas atau sebagai pembeda dari perusahaan lainnya dan etos kerja yang terdapat pada indivi...

This study aims to determine the effect of servant leadership on organizational commitment. The population is a lecturer in the Management Program of a Private University in Bandung. The sample consisted of 102 lecturers. Data collection was carried out through questionnaires. The data obtained were processed using simple linear regression. The res...

This research examines the effect of communication and job satisfaction on the performance of civil servants in Jambi Province in order to provide adequate input and knowledge for readers. Data were obtained by distributing questionnaires to employees with a Likert' scale of 1 – 2, used for analysis. The results showed that communication (X1) has n...

Communication acts as an instrument for everyone to interact both in formal and informal matters in daily life. The purpose of this study was to analyse organizational communication strategies in shaping the leadership character of the leaders of the Indramayu Oil and Gas Academy (AKAMIGAS). This study uses a qualitative approach, by determining th...

The main problem in this research was the low student achievement. This research aimed to measure the effect of readiness and learning style on students learning achievement. Eplanation survey is the method of this research with quantitative research approach. The population included all of the students of 10th grade of the Automation Skill and Off...

This research aims to investigate the effect of learning facilities on the productivity of vocational school in the area of business and management expertise in Bandung. In this research is used explanatory survey method using ordinal scale questionnaire. The total respondents are 1,236 productive teachers from 40 vocational schools in the area of...

The focus of the problem in this study was the low of students’ motivation to learn. The aim of this study was to determine whether there was an influence of the school environment and the role of the teacher on learning motivation. This study uses an explanatory survey method with a quantitative approach. The data analysis technique used is multip...

This study aims to examine the influence of organizational culture on performance through knowledge management. The sample in this study amounted to 259 lecturers at private universities in the city of Bandung. Two-level hierarchical linear modeling (HLM) is used to analyze hierarchical structure data in this study, namely at the lecturer level as...

This research examines the relationship between leadership and direct organizational task performance of lectures that is directly and indirectly moderated by knowledge management and work motivation. The data was obtained from 155 respondents, which were chosen as samples. The analysis was conducted by employing descriptive statistics analysis and...

Buku ini adalah karya keempat dari Rino yang membahas tentang kajian perilaku organisasi (organization behavior). Secara khsusu perilaku organisasi yang dimaksud adalah perilaku kewargaan organisasional/PKO (organization citizens behavior/OCB). Buku ini menjelaskan konsep perilaku kewargaan organisasional yang ditinjau dari variabel penyebab (antes...

In industry 4.0, individual behavior inorganization is still very much considered as the main determinant of organizational performance. Organizationalcitizenshipbehavior (OCB) is one of the unique behavior of individuals affecting the effectivity of the organization. This study focuses on organizational citizenship behavior (OCB) based on the aspe...

The aim of this research is to measure the influence of motivation towards teachers’ work effectivity. The research used survey method. Collecting data technique used a Likert scale model questionnaire by scoring between 1 up to 5. The respondents were all of the teachers of SMK Pasundan 3 Bandung. Data analysis technique which used was simple regr...

Implementasi Konsep Manajemen Mutu Terpadu dalam Pendidikan

Strategi Mencapai Keberhasilan Pembelajaran Melalui Komunikasi Efektif

This study aimed to analyze the implementation of internal communication toward student learning motivation. This research used explanatory survey method. Technique of collecting data using questionnaire with likert scale. Respondents are students of class XI SMK Kiansantang Bandung with the number of 69 people. Data analysis technique is by way of...

The current business development is entering the industry era 4.0. To anticipate the development of the industry era 4.0, employee performance aspect in human resource management becomes very important. Problems in this research is the low innovative behavior of employees described by the phenomenon of decline and increase performance of employee p...

Penelitian ini merupakan kuasi eksperimen berbentuk kelompok eksperimen dan kontrol pretes-postes, dengan perlakuan pendekatan pembelajaran kooperatif Think-Paire Share dan pembelajaran Two – Stay Two – Stray l. Berdasarkan hasil analisis data dan pembahasan secara umum dapat ditark kesimpulan bahwa penerapan model pembelajaran Think-Pair Share dan...

Penelitian ini bertujuan untuk mengetahui pengaruh model pembelajaran kooperatif tipe Teams Games Tournament (TGT) terhadap kemampuan berfikir tingkat tinggi (HOTS) siswa pada kompetensi dasar perdagangan internasional. Penelitian ini menggunakan metode deskriptif kuantitatif dengan bentuk penelitian kuasi eksperimen. Subyek penelitiannya adalah si...

Inti masalah yang dikaji adalah bagaimana proses belajar mengajar pada mata kuliah Manajemen Mutu berjalan secara efektif dapat meningkatkan motivasi belajar mahasiswa melalui penerapan manajemen kelas. Penelitian ini terdiri dua Variabel yaitu Manajemen Kelas (X) dan Motivasi Belajar Mahasiswa (Y). Metode yang digunakan dalam penelitian ini adalah...

This study aimed to analyze the effect of performance appraisal system towards motivation achievement of teacher. The research method used explanatory survey. Data collection techniques using used 5 rated quationare rating scale model. Respondents Research Populations are the 66 all of teachers at The State Vocational High School 11 Bandung. Data w...

The government of Bandung city had a responsibility to run administration, development of the government, and to provide excellent service for the community to create dignigfied, excellent, comfortable, and prosperous Bandung community. The success of the government in achieving performance targets was not balanced by the improvement of their emplo...

Latar belakang penelitian ini adalah penurunan kinerja karyawan yang tercermin dalam beberapa indikasi seperti menurunnya penilaian kinerja karyawan dan penurunan capaian hasil kerja. Penurunan ini dikarenakan tingkat motivasi karyawan dalam bekerja masih rendah. Permasalahan ini harus segera diatasi, karena karyawan merupakan faktor utama penentu...

This research was motivated by the low of students’ critical thinking skills in SMA Negeri 1 Singaparna IPS class XI. The purpose of this study was to determine the difference in the effect between the problem-based learning methods with lecture methods towards the students’ critical thinking skills, the difference in students’ critical thinking sk...

This study aims to analyze the influence of teacher professional competence and work motivation on teacher performance. This study employed survey method with Likert scale questionnaire as the data collection technique. The data was analyzed by using multiple regressions. The results show that professional competence and work motivation have signif...

This study aims to analyze the effect of office spatial on work effectiveness of employees by using survey method. This study performed data collection by using a questionnaire with a range of scores 1 to 5. Respondents of the study consisted of the employees of the Office of Education of Bandung City. This study used simple regression analysis as...

This study was aimed to investigate the direct and indirect effect of the work-life interface on organizational citizenship behavior (OCB). Using 158 three stars hotel employees in Bandung, we implemented the bootstrapconfidence interval to measure the direct and indirect effects. 48 items used in the questionnaires which distributed using convenie...

The aim of the study is to examine the mediation of job satisfaction and organizational commitment in the relations between work-life interface and organizational citizenship behavior. This study use paper and pencil questionnaire which consists of 48 items and get response from 277 employees from 3-5 stars hotel in Bandung. To identify the relatio...

The research focuses on the gaps of the capability of managerial competence among small industry holders at the province of West Java. It specifically aims to identify the factors influencing managerial competence capability and formulate an appropriate managerial competence profile for small business holders in West Java province. This research wa...

Organization need to develop its human resources in a way that can build the high level of organizational citizenship behaviour (OCB). Job satisfaction and organizational commitment can became an important factor which affecting OCB. The aim of this study is to identify the mediating role of organizational commitment in the relationship between job...

A high nurse's Quality of Work Life (QWL) is essential for organizations to attract and retain nurses. The study aims to analyze determinant factors of nurse's QWL. The data used are primary data and secondary data. The data were analyzed by using Importance Performance Analysis. The results show that career development and compensation factors sho...

p>This research is motivated by the empirical conditions related to poor performance of human resources in various institutions in Indonesia. This research focuses on the uneven gains of competitive human resources due to workers’ characters which still prioritize routines and the fact that quality-oriented work culture has not been strongly establ...

This study examined the relationship between selected factors of motivation, employee engagement and employee performance among nurses at Adventist Hospital. The quantitative research method of collecting data was used. The questionnaire was distributed nurses at Adventist Hospitals using cluster sampling. And Taro Yamane formula. A sample of 435 n...

The purpose of this study is to investigate the contribution of employee engagement with mediating variabel rapport to improve employee performance of nurses at Advent Hospital in Indonesia. Using Structural Equation Modeling (SEM), the effect between employee engangement, interpersonal relationship and performance were examined. Data were obtained...

This study examined the performance of vocational schools which had attained ISO certificate in 2008. The authors aimed to analyze the partial and simultaneous effects of variables related to individual staff performances. Verificative survey method was in use and the analytical unit was educational personnel of the ISO certified vocational schools...