About
46
Publications
46,358
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
908
Citations
Introduction
Thomas Fischer is a research associate at the logistics department of the University of Applied Sciences Upper Austria in Steyr. He holds a BA in Electronic Business, a MSc in Digital Business Management and a Dr. in Social Sciences Economics from the University of Applied Sciences Upper Austria (BA, MSc) and the University of Linz (MSc, Dr.).
Current institution
Additional affiliations
Education
October 2014 - June 2020
October 2012 - September 2014
October 2009 - July 2012
Publications
Publications (46)
Because technostress research is multidisciplinary in nature and therefore benefits from insights gained from various research disciplines, we expected a high degree of measurement pluralism in technostress studies published in the Information Systems (IS) literature. However, because IS research, in general, mostly relies on self-report measures,...
Self-report measures are of great importance for technostress research and particularly the Technostress Creators Inventory has been amongst the most frequently applied measurement instruments since its inception in 2008. As the technological environment has progressed since then, we investigated whether this inventory still completely represents t...
NeuroIS is a field in Information Systems (IS) that makes use of neuroscience and neurophysiological tools and knowledge to better understand the development, adoption, and impact of information and communication technologies. The fact that NeuroIS now exists for more than a decade motivated us to comprehensively review the academic literature. Inv...
This article reports on the development of an instrument to measure the perceived stress that results from the use and ubiquity of digital technology in the workplace. Based upon a contemporary understanding of stress and a set of stressors that is a substantial update to existing scales, the Digital Stressors Scale (DSS) advances the measurement o...
In the past decade, brain and autonomic nervous system activity measurement received increasing attention in the study of software engineering (SE). This paper presents a systematic literature review (SLR) to survey the existing NeuroSE literature. Based on a rigorous search protocol, we identified 89 papers (hereafter denoted as NeuroSE papers). W...
The use of Artificial Intelligence (AI) has become an important topic for organizations and in particular in domains that make extensive use of data, such as Supply Chain Management (SCM). Yet, it is becoming more and more clear that the availability of data and the technical implementation of AI-based systems alone do not guarantee their productiv...
Adopting Large Language Models (LLMs) creates opportunities for organizations to increase efficiency, particularly in sentiment analysis and information extraction tasks. This study explores the efficiency of LLMs in real-world applications, focusing on sentiment analysis and service quality dimension extraction from user-generated content (UGC). F...
Digital stress is a form of stress caused by the use and ubiquity of digital technologies. More and more scientists and practitioners are interested in the phenomenon of digital stress, its causes (e.g., constant smartphone accessibility, unreliable and unstable systems, information overload), and its consequences (e.g., negative health effects, di...
Explainable AI (XAI) holds great potential to reveal the patterns in black-box AI models and to support data-driven decision-making. We apply four post-hoc explanatory methods to demonstrate the explanatory capabilities of these methods for data-driven decision-making using the illustrative example of unwanted job turnover and human resource manage...
The staggering performance of prediction models based on machine learning (ML) algorithms has led to a boom in research interest in their application, but also led to the question how black box algorithms arrive at their results. To open the black box, explainable AI (XAI) approaches have been developed, which create approximated models that make t...
Digital badges could become a new staple to indicate skill attainment in the context of higher education. To stay relevant though, it is important that digital badges are revised regularly. We argue that this revision process might deviate from what we are used to in curriculum revision, mostly likely in terms of the required stakeholder involvemen...
Digital Badges are a means to communicate skill attainment, which have gained popularity in higher education in recent years. We report on a survey study (N = 57) with Upper Austrian employers in which we tried to assess the familiarity with digital badges for recruiting purposes. In addition, we gather indicators of the potential usefulness of dig...
Digitaler Stress ist eine Stressform, die durch die Nutzung und Allgegenwärtigkeit digitaler Technologien verursacht wird. Obwohl diese Stressform seit den 1980er-Jahren in der Fachliteratur beschrieben wird, als synonyme Begriffe gelten Technostress und Computerstress, hat die Thematik im letzten Jahrzehnt weiter enorm an Bedeutung gewonnen. Zuneh...
Recently, the European Commission has presented their roadmap for the introduction of micro-credentials (MCs) in the European higher education sector. This approach is accompanied by an assortment of tools, methods and concepts (instruments) that are supposed to support the uptake of MCs. We analyzed whether instruments that are mentioned in concer...
Telework or telecommuting – a concept of flexible work arrangements predominantly driven by the Human-Computer Interaction (HCI) community – has vastly increased in recent months due to lockdowns and other measures in response to the COVID-19 pandemic. In this paper, we explicitly exclude outside forces (such as a pandemic) as grounds for adopting...
We present a review of N = 45 studies, which deals with the effect of characteristics of social media content (e.g., topic or length) on behavioral engagement. In addition, we reviewed the possibility of a mediating effect of emotional responses in this context (e.g., arousing content has been shown to increase engagement behavior). We find a diver...
Technological innovation has become critical for market survival for many companies in the era of digital transformation. However, the organisational perspective to constantly stay up-to-date with technological innovations can become strenuous on an individual level due to the need to constantly adapt to the demands of a permanently changing techno...
This book presents the proceedings of the virtual conference NeuroIS Retreat 2020, June 2–4, hosted in Austria, reporting on topics at the intersection of information systems (IS) research, neurophysiology and the brain sciences. Readers will discover the latest findings from top scholars in the field of NeuroIS, which offer detailed insights on th...
Dealing with rapid changes in technology within and outside of their company is a constant challenge for IT managers. About two decades ago, a series of studies and in particular Benamati & Lederer (2001a) showed that a range of coping strategies to deal with such rapid changes exists. These coping strategies range from the use of external support...
Science is a fundamental endeavor in human society, shaping our understanding of the world and the technological progress. As a former academic I fully appreciate and respect researchers who significantly contribute to the development of knowledge and its use and applicability in society. Neuro-Information-Systems (NeuroIS) with its focus on the ne...
Contemporary technostress research is mainly based on studies in laboratory settings and online surveys. To foster technostress research in the field, we compared four data collection methods, a blend of self-reports and physiological measurements, in the context of a case study in one organization. Over three non-consecutive workweeks, 16 particip...
Digitaler Stress ist eine Form von Stress, die aus der Interaktion mit Informations- und Kommunikationstechnologien sowie deren Allgegenwärtigkeit in Wirtschaft und Gesellschaft resultiert. Digitaler Stress ist weit verbreitet und hat weitreichende negative Konsequenzen, wie etwa verringerte Zufriedenheit am Arbeitsplatz oder Burnout. Bislang ist d...
Software development processes are defined by control practices such as daily stand-ups or burndown charts. Although previous research has thoroughly investigated the antecedents of control selection and the consequences of control enactment, there is a lack of research into the dynamic changes that are made to a control portfolio throughout a proj...
In software development projects, control mechanisms are implemented to ensure that expectations related to software qualities and project management efficiencies are met [1]. These control mechanisms, which manifest in the form of development practices (e.g. burndown charts, daily stand-up meetings), are used to regulate the behavior of individual...
Abstract. We report on a pilot study, with the aim of investigating techno-unreliability in the field. Over the course of three days, we collected physiolog-ical data (heart rate) from four participants, which experienced manipulations that rendered a variety of work-related systems unusable. Although we found that it is feasible to also investigat...
Zusammenfassung
Die Nutzung von Informations- und Kommunikationstechnologien (IKT) kann zu digitalem Stress führen. Die zunehmende Verbreitung von Smart-Home-Technologien im privaten Umfeld, die über unterschiedliche Endgeräte und Komponenten (von konventionellen Schaltern bis zu Smartphone-Apps) bedient werden können, kann die Entstehung von digit...
NeuroIS has emerged as a research field in the Information Systems (IS) discipline over the past decade. Since the inaugural NeuroIS Retreat in 2009, 166 individuals participated at this annual academic conference to discuss research and development projects at the nexus of IS and neuroscience research. Motivated by the fact that the NeuroIS Retrea...
Technostress has become an important topic in the scientific literature, particularly in Information Systems (IS) research. Heart rate variability (HRV) has been proposed as a measure of (techno)stress and is widely used in scientific investigations. The objective of the pilot study reported in this paper is to showcase how the preprocessing/cleani...
Appendix to the book "Lifelogging for Organizational Stress Measurement: Theory and Applications" including a full list of the reviewed articles.
In today’s society, stress is one of the most prevalent phenomena affecting people both in private life and working environments. Despite the fact that academic research has revealed significant insights into the nature of stress in organizations, as well as its antecedents, consequences, and moderating factors, stress researchers still face a numb...
The time delay between a user’s initiation of a command on a digital device (e.g., desktop computer, tablet, smartphone) and the system’s task completion, including the display of the result on the screen, is referred to as system response time (SRT). This specific system property has been the object of study since the 1960s, predominantly in the f...
We investigated the role of initial trust in an e-commerce context (hereafter e-Trust) that individuals perceive based on the information that is presented on the landing page of an app in an app store. In order to establish external validity, we collected data based on a set of realistic sport tracking apps and conducted an online experiment. Base...
NeuroIS is a field in Information Systems (IS) that makes use of neuroscience and neurophysiological tools and knowledge to better understand the development, adoption, and impact of information and communication technologies. The fact that NeuroIS now exists for approximately ten years motivated us to comprehensively review the academic literature...
E-Mail ist nicht nur eine der wesentlichsten Kommunikationsformen im Arbeitsalltag, sondern auch einer der bedeutsamsten Stressfaktoren. Befunde wissenschaftlicher Forschung zeigen, dass unterschiedliche Aspekte der E-Mail-Kommunikation Stress auslösen können, beispielsweise die schiere Masse an E-Mails sowie der Kontrollverlust, der entsteht, wenn...
In this paper, we present blood pressure measurement as an additional data collection method for technostress research. Considering that blood pressure is an important stress indicator and that, to the best of our knowledge, no prior Information Systems (IS) paper had an explicit focus on blood pressure measurement , the present paper is urgently n...
Lifelogging has been introduced as a technology-enabled individual behavior aimed at tracking daily experiences over a lifetime (e.g., by using a smarthphone or smartwatch). Such self-tracking activities may lead to archives of data that can also be valuable for various research disciplines, including Human-Computer Interaction (HCI) and Informatio...
Vortrag zum Thema Lifelogging beim Forum IoT 2016. Überblick zum Thema auf Basis relevanter Literatur und kurze Diskussion der Frage ”Ist Lifelogging tot?”
Based on this review, we argue for the consideration of lifelogging as an additional data source in NeuroIS research. Lifelogging itself is a concept which describes a behavior in which individuals, based on the use of computer technology, track (parts of) their lives, including the quantification of their well-being (e.g., continuous recording of...
We report on the status quo of neurophysiology in organizational technostress research, showing how neurophysiological tools have been applied in technostress studies with a focus on the organizational level of analysis. Based on a review of research published in peer-reviewed journals, we found that neurophysiological
tools have seen relatively fr...
We report the outcome of a research project which has the goal to develop a theoretical framework that makes it possible to gain an advanced understanding of employees’ perceptions of technostress in organizations. We argue that such a framework is urgently needed, because empiricism has far outstripped theory-building in the field of technostress....
Increasing competition and shorter product lifecycles combined with increased demand for product quality, and customization pose huge challenges to enterprises in global markets. The ability to inno-vate and to integrate external knowledge and collaborate with partners in an open innovation environment has become a core competency vital to sustaini...
Questions
Questions (2)
During the development of a new measurement instrument, which will be of a higher order (second, perhaps even third) what role does exploratory factor analysis have? If I know (or assume) that my construct will be second-order (and superordinate), do I still need to come up with a pattern matrix that shows that each indicator loads primarily on its first-order construct, indicating discriminant validity, if I then include them in a superordinate construct - or should I go straight in with CFA and test different models (unidimensional, several second-order models, and so on) and just go on based on model fit indices?
Thanks in advance!
I am interested in organizational stress research and thus far I have mainly found studies which investigated user behavior by offering proprietary environments (e.g., simulated real-world applications based on Visual Basic) within a laboratory setting to continously track user behavior and triangulate specific events / actions with bio-signals (e.g., heart rate). Yet, I would be interested in any past research that managed to use client-based tracking software or server logs to this end and at the same time achieved a sufficient compliance rate / low drop-out rate (by individuals and/or involved organizations). Thanks in advance for any insights!