Theresa Obuobisa-Darko

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• Doctor of Philosophy
• Head of Department at Ghana Communication Technology University

User-generated content continues to shape global tourism trends, yet Africa's growing tourism sector has received limited attention. This study addresses this gap by investigating tourist sentiments and satisfaction across ten African destinations from 2018 to 2023. Employing a mixed method approach with advanced machine learning techniques, the re...

Purpose Although attention has been given to student’ issues at university level, the literature on social connectedness in digital space within hybrid teaching environment in universities is relatively limited. The purpose of this study is to explore tertiary students’ experiences of social connectedness in digital space in hybrid teaching and lea...

Leadership is seen as an imperative stimulus for the effective functioning of employees, be they in the public or private sectors. Humanistic leadership has to do with leadership that the acceptance of humanistic ideals by leaders will result in a shared common spirit, uniting the leaders and their employees which in turn will drive employee perfor...

Using the social exchange theory, the paper explains why Entrepreneurial leadership influences employee engagement and employee's innovative behaviour towards organisation success. Findings indicate that entrepreneurial leaders influence employee engagement and employee innovative behaviour because of their People, Learning and Purpose oriented min...

Religion plays a significant role in the lives of many Ghanaians, yet its influence on individual decision-making remains underexplored. This study investigates how religion shapes Ghanaians’ choices across various domains, including food consumption, fashion, career, marriage, trust in religious leaders, and contraception usage. Using survey data,...

Purpose This paper aims to investigate the moderated-mediation roles of career crafting as well as leader-member exchange (LMX) between career decision self-efficacy and psychological empowerment among ex-offenders in Ghana. Design/methodology/approach A purposive sampling technique was used in selecting of 412 ex-offenders at various religious re...

The study assessed the sustainability culture in a Faith-based institution. The quest to be competitive in a 21st century world of business merits that institutions adapts to innovative and creative ways to save cost, reduce waste and become more efficient. Institutional leaders have therefore realized the importance of implementing sustainability...

Purpose Online teaching competencies are critical skills required for effective teaching and learning in higher education. However, evidence regarding the impact of online teaching competencies on teacher performance and career satisfaction is minimal in the literature. This study draws on the TPACK model to understand how online teaching competenc...

Purpose This study examines learner satisfaction and success as mechanisms through which online learning quality translates into learners’ continuous intentions of use by extending DeLone and McLean’s information system success model. It also examines the moderating effect of perceived supervisory support and learners’ self-regulation on online lea...

The right to safe and healthy working environment has dramatically gained a lot of interest at the global, regional, and national levels in recent years. Employers and employees need to recognise that, Occupational Health and Safety involves more than just first aid activities but the complete adherence to policy and best practices The study assess...

Although emotional intelligence has been linked to employee engagement in the private sector, there is very little research regarding public sector employees. This study explores how emotional intelligence influences work engagement with work-related psychological impact acting as a moderator. The study adopts the cognitive–motivational–relational...

In this study, 15 participants from a West African organization participated in interviews and surveys. The themes that emerged from the data analysis were organization conflict, cultural diversity, cultural competency, and the effects of nationalism and ethnocentrism on diversity management. The interview and survey data analysis revealed challeng...

The chapter explores how public sector leadership could adopt the responsible leadership orientation for employee engagement through a responsible leader's cultural competence and proper diversity management practices. The chapter reviewed secondary data and established that responsible leadership is more likely to be culturally competent and, as s...

Performance management (PM) has been one of the most profound initiatives of public services reforms in both developed and developing countries in the last three decades. Despite its acceptance as a tool to enhance efficiency, effectiveness, and accountability, many continue to question its efficacy to enhance organizational performance in public s...

Responsible leaders (RL) play a significant role in ensuring employee engagement and their successful management during crisis. Guided by the Protection Motivation Theory (PMT), the purpose of the study is to identify the dominant characteristics of Responsible Leaders (RL) and how these ensure employee engagement during crisis situation to contrib...

Purpose This paper aims to focus on the nexus between sustainability and desired outcomes for smart cities. The main focus is on how green leadership influences the relationship between smart and sustainable activities and stakeholder management. Design/methodology/approach The work is essentially a non-empirical review of the literature to develo...

Globalisation has affected the work environment, leading to an increase in the workforce. Workforce diversity describes ways employees differ by way of values, beliefs, experiences, backgrounds, preferences, and behaviours. While organisational success depends on effective management of its workforce by leaders, the adoption of appropriate leadersh...

The study aimed to understand the relationship between the psychological impact of the COVID-19 pandemic and turnover intention and the moderating role of employee engagement. Data were collected via a structured questionnaire through both hand deliveries of printed questionnaires and Google docs from 187 frontline employees in the Ghanaian public...

Daily transformational leadership behaviour encourages employee work engagement. Psychological contract fulfilment significantly enhances employees' and affect employees’ attitude, behavior, engagement and performance in general. The study sought to examine the significant role transformational leadership play in psychological contract and employee...

Employee stress has been explored extensively. However, there remain a dearth of scholarship on how leadership, specifically authentic leadership, helps to reduce employee stress levels in crises, such as the COVID-19 pandemic, in emerging economies, and to ensure employee wellness and performance using the social exchange theory. Using exploratory...

This study extends both Social Exchange Theory and the Job Demands –Resources model by examining the connection between psychological contract breach, job stress and employee engagement in relation to the role inclusive leadership plays. Using a quantitative approach, data was gathered from two hundred and two (202) respondents, selected using conv...

In the last few decades, the use of performance management to correct state finances has led to the (re)emergence of performance-based budgeting (PBB), with the belief that it will reveal where scarce resources should be concentrated. The efficacy of PBB, however, continues to be debated. This paper attempts to contribute to the discussion, by exam...

The coronavirus disease (COVID-19) has resulted in a volatile, uncertain, complex, and ambiguous (VUCA) work environment for employees. This environment has created a situation which has brought fairness to the fore, especially with respect to how employees should be treated to ensure that organisations function smoothly. This is more important in...

The study examined the impact of organizational and individual factors on the relationship between work-family balance and work-family conflict through a survey. Data from 250 respondents were analysed using the pearson product moment correlation, ANOVA and hierarchical multiple regression. Results showed that the interaction between marital status...

Purpose This paper identifies and discusses the strategies adopted by a manufacturing company to manage its national and international employees' anxiety, health and safety with the onset of the COVID-19 pandemic, to fill a current research gap. Design/methodology/approach This paper uses the qualitative method to identify the strategies employed...

Purpose The paper examines the role of stakeholders in tourism and hospitality industry to ensure sustainability. This study focuses on investigating how stakeholders view can influence business sustainability in the tourism industry in Ghana and Africa. The study also looks at the future of sustainable tourism activities in Ghana and Africa. Desi...

The study aimed at identifying if engaged employees mediate the relationship between leader behaviour and employee task performance within the public sector in a developing country with unique cultural characteristics. Data gathered from 411 permanent employees was analysed using partial least square-structural equation modelling (PLS-SEM) techniqu...

Engaged employees play significant roles toward organizational success. They exhibit different characteristics—dedicated, absorbed, and work with vigor. This paper explains the complex relationship between employee engagement (EE) and task performance in Ghana, a developing country with its unique collectivist and high‐power distance culture. Elect...

Purpose An engaged workforce has never been more important than it is now. Research continues to reveal a strong link between engaged employees and employee performance. Consequently, different strategies continue to be developed to enhance employee engagement (EE) in organisations. Unfortunately, many of these strategies have not worked due to the...

A growing number of studies prove a relationship between employee engagement (EE) and performance. Unfortunately, almost all originate in the developed world; the few that look at developing countries, including their public sectors, have focused more on the civil service and agencies, and neglect state‐owned enterprises (SOEs), despite their impor...

The purpose of the paper is to identify the specific dimensions of Human Resource Development Climate (HRDC) that significantly affect Employee Engagement (EE). It places the importance of HRDC in enhancing EE within the public sector in a developing country and finds answer to the question on the dimension of HRDC that causes employees to be engag...

Purpose The purpose of this paper is to advance critical theoretical insights into the idea of “relational bureaucratic leadership” and its implications for public administration in developing countries (DCs). In doing so, the paper sets out new agendas for public service governance in DCs that recognizes the changing nature and emerging complexit...

Purpose The purpose of this paper is to identify the behaviour of leaders that enhances employee engagement (EE) in organisations. It locates the importance of EE and the role leaders play within the public sector in a developing country and finds answer to the question on the behaviour of the leader that causes employees to be engaged. Design/me...

Performance management (PM) has become a key instrument in the quest to ensure optimal operations by organisations in the public sector. Some scholars, though, believe that PM has failed because of employees' negative perception and management's exclusion of employees from its development. Studies on the relationship between employee perception of...

Purpose Change in public organizations has become inevitable in modern times. Yet, implementing change continues to be problematic, especially the attempt to introduce performance management in the sector. The purpose of this paper is to examine how HR managers are using sensegiving processes to attempt to institutionalise performance management i...

Purpose The extant literature posits several claims about the equitable resources allocation through compliance in public procurement management. Notwithstanding, there are hardly any empirical studies that explore the link between the causes and extent of compliance on one hand and value for money (VfM) on the other hand. The purpose of this pape...

The paper examines the relationship between corporate culture and employee engagement among employees in public sector organisations of Ghana. A review of the relevant literature indicates that corporate culture as a measure of employee engagement especially in the public sector of a developing country in Africa such as Ghana has been given limited...

An effective leader is one who has a purpose and is able to influence his followers to enable them achieve that goal successfully. This paper adopted the literature review research method to look at the cause and effect relationship between the leader and followers. Information was collected from multiple databases as well as textbooks. Areas consi...