Theo J M Van der Voordt

Theo J M Van der Voordt
Delft University of Technology | TU · Management in the Built Environment

MSc PhD

About

516
Publications
370,800
Reads
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3,181
Citations
Citations since 2016
48 Research Items
2138 Citations
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Introduction
Dr. Theo J.M. van der Voordt (1950) is emeritus associate professor in Corporate Real Estate Management (CREM) and Facilities Management (FM). His research includes workplace studies, performance measurement, healthy work places, successful real estate strategies, adding value by FM and CREM, and adaptive reuse as a means to cope with structurally vacant office buildings,
Additional affiliations
January 1997 - August 2015
Delft University of Technology, Faculty of Architecture
Position
  • Professor (Associate)
Description
  • Research on successful real estate strategies, adding value by real estate, adpative re-use, new ways of working and health care facilities
January 1975 - January 1997
Delft University of Technology
Position
  • Professor (Associate)
Description
  • Teacher and researcher of man-environment relationships as input to briefing, design and management of the built environment.
Education
September 1967 - April 1974
Delft University of Technology
Field of study
  • Weg- en Waterbouwkunde

Publications

Publications (516)
Book
Full-text available
In dit boek staat de dynamische afstemming tussen vraag en aanbod van huisvesting centraal, vanuit het perspectief van de gebruiker. Het boek doorloopt de gehele cyclus van strategie ontwikkeling en vraagspecificaties - in de vorm van programma’s van eisen en value-based business cases - tot duurzaam en circulair muteren en exploiteren van gebouwen...
Article
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In september 2022 verscheen de derde druk van het standaardwerk Huisvestings management: van strategie tot exploitatie. In dit artikel geven de auteurs een voorproefje van enkele highlights. Een belangrijke rode draad in het boek is de breder wordende scope van het vakgebied. De huisvestings-professional wordt steeds meer een verbinder die, van-uit...
Article
Full-text available
Purpose This paper aims to explore the added value of healthy workplaces for employees and organizations, in particular regarding employee satisfaction, labour productivity and facility cost. Design/methodology/approach The paper is based on a narrative review of journal papers and other sources covering the fields of building research, corporate...
Article
Full-text available
The last decades show a growing interest in the impact of buildings, facilities and services on health and wellbeing. This paper aims to present different design concepts that have been developed to support health and wellbeing of the end users, such as healing environments and healthy offices, or to avoid negative impacts, such as the Sick Buildin...
Chapter
Full-text available
This book chapter presents a theory about the added value of buildings, workplaces, facilities and services. Traditionally value is mainly associated with financial parameters. This chapter presents a more holistic approach. It explains the meaning of value and discusses different value types and value parameters. It shows that prioritized values d...
Chapter
Full-text available
The five-stage real estate evolutionary model of Michael Joroff, Marc Louagrand and Sandra Lambert dates back to more than 25 years ago. This maturity model outlines five development stages in corporate real estate management (CREM). According to these stages, CREM changes from technical to strategic, from taskmaster to business strategist, and fro...
Article
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Een gezonde werkomgeving vraagt om méér dan een Corona-bestendig gebouw. Dit artikel bespreekt verschillende ontwerp- en management concepten die kunnen bijdragen aan gezondheid en welbevinden van de eindgebruikers. Het laat ook zien dat een gezond gebouw bij kan dragen aan een hogere tevredenheid en productiviteit van de medewerkers en op termijn...
Article
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Samenvatting van en reflecties op het proefschrift "On workers’ fit with activity-based environments" van Jan Gerard Hoendervanger. Dit proefschrift is te downloaden van: https://books.ipskampprinting.nl/thesis/554966-Hoendervanger/ Deze review is tevens opgenomen als Blog in SWP Nieuwsbrief 9-4-2021. https://lnkd.in/dk-EPNk
Article
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Gemiddeld staat 40-50 procent van de werkplekken op kantoor leeg. Dit zorgt voor rust en flexibiliteit, maar is qua kosten en duurzaamheid niet efficiënt. Een gemiddelde werkplek bezetting van 75 procent wordt als optimaal gezien. Op basis van literatuur en interviews met dertien experts bespreekt dit artikel welke factoren van invloed zijn op de b...
Article
Full-text available
Purpose This paper aims to investigate how facilities management (FM) and corporate real estate management (CREM) can add value to organisations by contributing to improved productivity of knowledge workers, and to explore interrelationships between productivity, employee satisfaction and other value parameters. Design/methodology/approach This is...
Article
Full-text available
Purpose This paper aims to explore, which characteristics of activity-based offices are related to the position of workers on the burnout – engagement continuum. Design/methodology/approach Literature review and an online survey amongst knowledge workers in the Netherlands, which provided data of 184 respondents from 14 organisations. The data has...
Article
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The last decades we have seen a shift in Corporate Real Estate Management (CREM) and Facilities Management (FM) from a primary focus on cost reduction to a growing awareness of the added value of CREM and FM. Two books on respectively The Added Value of FM: Concepts, Findings and Perspectives (Jensen, van der Voordt and Coenen, eds., 2012) and FM a...
Article
Purpose The purpose of this paper is to present an empirical-based typology of facilities management (FM) and corporate real estate management (CREM) interventions that can add value to the core business of organisations and possibly the wider society. The typology is explained, elaborated and discussed with the aim to reach a deeper understanding...
Article
Full-text available
Purpose This paper aims to explore the relationship between satisfaction with buildings, facilities and services and perceived productivity support and to test whether the findings from a similar study of Batenburg and Van der Voordt (2008) are confirmed in a repeat study after 10 years with more recent data. Design/methodology/approach Data were...
Article
Purpose This paper aims to explore the impact of buildings on the creation of healthy workplaces (HWs) and end users’ physical and mental health and well-being. The paper presents available research on the impact of workplace layout, interior design, indoor climate and “green” offices. It ends with reflections on the main lessons learned, gaps in o...
Article
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De academische wereld en de praktijk lijken zich er in toenemende mate van bewust dat de werkomgeving substantieel kan bijdragen aan de gezondheid en vitaliteit van de mensen die er werken. Maar hoe creëren we een gezonde werkomgeving? En wat weten we eigenlijk echt van? Dit artikel bespreekt een aantal mogelijke invloedsfactoren en vat deze same...
Article
Purpose The purpose of this paper is to present a process model of value-adding corporate real estate and facilities management and indicators that can be used to measure and benchmark workplace performance and the added value of workplace interventions for an organisation. Design/methodology/approach The paper compares the performance measurement...
Preprint
Full-text available
This book guides the reader through the different aspects of architectural research design, building research teams, choosing applicable research methods, and representing research results. It can be used as an instrumental textbook with steps and tools to conduct architectural research. Besides, the book provides a well-argued discussion of the co...
Article
Full-text available
Er komen steeds meer kenniswerkers en hun werkpatronen zijn structureel aan het veranderen. Dit heeft grote invloed op de vraag naar huisvesting en de taakuitoefening van workplace managers. Om werkomgevingen te creëren die zowel organisatiegericht als mensgericht zijn, is behalve kennis van gebouwen en organisaties ook inzicht nodig in de wensen e...
Conference Paper
Full-text available
Building owners and other stakeholders can adopt different strategies to cope with vacancy, such as consolidation, rent reduction, selling the building, renovation, transformation and conversion to adapted reuse, or demolish and build a new building. This paper discusses a new developed tool to cope with vacancy by adaptive reuse. It presents an ov...
Chapter
Full-text available
Building owners and other stakeholders can adopt different strategies to cope with vacancy, such as consolidation, rent reduction, selling the building, renovation, transformation and conversion to adapted reuse, or demolish and build a new building. This chapter discusses various tools to cope with vacancy by adaptive reuse. It presents an overvie...
Article
Full-text available
Purpose This paper aims to explore the impact of workplaces, which support concentration and communication, and self-management practices on individual and team productivity. The underlying hypothesis is that the impact of these variables on the two levels of productivity (individual and team) and the two dimensions of productivity (quantity and qu...
Article
Full-text available
Purpose This paper aims to explore similarities and dissimilarities between facilities management (FM) and corporate real estate management (CREM) regarding its history and key issues, and whether the similarities may result in a further integration of FM and CREM. Design/methodology/approach The paper is based on a review of FM and CREM literatur...
Conference Paper
Full-text available
This paper aims to present a process model of value adding corporate real estate and facilities management and to discuss which indicators can be used to measure and benchmark workplace performance. In order to add value to the organisation, the work environment has to provide value for money by a positive trade-off between the benefits i.e. suppor...
Book
Full-text available
Dit boek presenteert een overzicht van theorieën, modellen, data en handige tools voor het effectief en efficiënt aansturen van de huisvesting. Het laat zien hoe organisaties hun behoefte aan huisvesting in kaart kunnen brengen, deze vraag kunnen toetsen aan het huidig aanbod, en een huisvestingsstrategie kunnen ontwikkelen die past bij de missie,...
Article
Full-text available
This paper presents a new Value Adding Management (VAM) model to support decision-makers in how to add value by FM and CREM. This model is based on a new book about “Facilities Management and Corporate Real Estate Management as Value Drivers – How to manage and measure adding value”. This book is edited and co-authored by Per Anker Jensen and Theo...
Article
Purpose Studies on color preferences for different types of spaces are scarce and show ambiguous results. This paper aims to present data about preferred colors for two work environments: the office and a meeting room, and two residential spaces: the living room and the bedroom. The authors also explore whether people with different personal charac...
Article
Full-text available
This paper presents a new Value Adding Management (VAM) model that aims to support decision makers in identifying appropriate interventions in buildings, other facilities and services that add value to the organisation, to manage its implementation, and to measure the output and outcomes. The paper builds on value adding management theories and mod...
Book
Full-text available
Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. From the outset both disciplines have had a strong focus on controlling and reducing costs for real estate, facilities and related servi...
Chapter
Full-text available
In this book chapter Theo van der Voordt and Monique Arkesteijn discuss the differences between corporate and public real estate management i.e. the perspective of the end users, and real estate management i.e. the perspective of investors and developers. Furthermore an overview is presented of the legacy of the (C)REM section of the Department of...
Chapter
Full-text available
This book presents an overview of the development of activity-based workplaces worldwide, the drivers to change, some main findings from research into workplace management from the last two decades, and lessons learned regarding costs and benefits for organisations and employees. It connects these developments to the work of Frank Duffy and Frankli...
Book
Full-text available
This book presents a huge number of contributions about corporate and public real estate management, urban development management, design and construction management, and housing. The book is a Liber Amicorum for prof. Hans de Jonge to mark his farewell as professor of Real Estate Management and Development at the Faculty of Architecture and the Bu...
Chapter
Full-text available
This book chapter presents an overview of many publications on adding value through corporate and public real estate, in chronological order. It discusses the concepts of added value and adding value, various value parameters, the relationships between input-throughput-output-outcome, and how to manage adding value by CREM in four steps. A such it...
Conference Paper
Full-text available
Purpose: To present an integrated process model of adding value by Facilities Management (FM) and Corporate Real Estate Management (CREM) that is a generalisation of existing conceptual frameworks and aims to be a basis for management of added value in practice. Background: The growing research on the added value of FM and CREM over the last decade...
Conference Paper
Full-text available
Purpose To present a new Value Adding Management model in order to support decision makers in identifying appropriate interventions to add value to the organisation, to manage its implementation, and to measure the output and outcomes. Theory The paper builds on value adding management theories and models including the triplet input-throughput-outp...
Article
Full-text available
Purpose Because of the transition of the Dutch health care sector from a governmentally steered domain towards regulated market forces, health care organisations have become fully responsible for their real estate. This paper aims to explore if/how Dutch health care organisations adopt the concept of adding value by corporate and public real estate...
Article
This paper aims to address higher education students' learning space preferences. The study is based on a survey that involved 697 business management students of a Dutch University of Applied Sciences. The research focuses on preferred learning spaces for individual study activities, which require concentration, and preferred learning spaces for c...
Article
Full-text available
Purpose The purpose of this study is to explore which factors may explain the high or low percentages of satisfied employees in offices with shared activity-based workplaces. Design/methodology/approach The paper compares data on employee satisfaction from two cases with remarkably high satisfaction scores and two cases with significantly lower sa...
Article
Full-text available
This editorial introduces four papers from the 22th European Real Estate Society (ERES) conference in Istanbul. This conference was organised from 24-27 June 2015 in the historic building of the Faculty of Architecture and Urban and Environmental Planning and Research Center. The papers discuss 1) Determinants of satisfaction amongst Tenants of UK...
Chapter
Full-text available
This chapter presents some findings from surveys on employee satisfaction in different work environments in the Netherlands and various other European countries. It first discusses why employee satisfaction is relevant for organisations and which factors may influence employee satisfaction. Then the chapter discusses empirical data about employee s...
Article
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Higher education learning and teaching methods have changed while most educational buildings are still rather traditional. Yet, there is an increasing interest in whether we can educate today’s higher education students in yesterday’s buildings. This paper aims to contribute to this debate by studying the learning space choices of higher education...
Research
Full-text available
De Nieuwe Transformatiemeter, versie Maart 2014, TU Delft, Architecture, 17-3-2015
Article
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Various studies have shown that corporate real estate can contribute to organisational performance. However, the concept of Public Real Estate Management (PREM) has not been well known in Thailand. This paper aims to present the concept of PREM, to describe Key Performance Indicators (KPIs) that are being used in practice, to discuss KPIs that shou...
Data
In the study 'Offices for Living in', published in CIB W104 Open Building Implementation, Mexico 2002, an instrument was developed for measuring the potential of transforming (soon-to-be) empty office premises into homes. As a follow-up, this survey 'Good Buildings Drive out Bad Buildings' looks explicitly at the lower end of the office premises ma...
Chapter
Full-text available
De zorgsector is continu aan veranderingen onderhevig. Dat leidt tot veel onzekerheid. Wat betekenen de vele veranderingen voor de fysieke zorginfrastructuur? Hoe vertaal je nieuwe visies op zorg, schuivende organisatiedoelstellingen en technologische innovaties in strategische oplossingen voor de veranderende vraag naar zorgvastgoed? Zet een stel...
Article
Full-text available
Aim: To explore analytical drawing techniques as a means to assess the attainment of preset objectives in the design phase of hospital buildings and to test ex ante if the building fits with these objectives, with a focus on view on nature, wayfinding, daylight, visibility of patient areas from reception desks, privacy, and communication between m...
Article
Full-text available
The purpose of this paper is to explore how corporate real estate (CRE) managers of higher education institutions formulate their CRE strategies and CRE operating decisions to align CRE with the corporate strategies of these institutions. An analytical alignment framework has been developed, which was used to study the possible and actual connecti...
Article
Full-text available
The purpose of this paper is to compare performance measurement systems from the literature with current performance measurement approaches in practice to get a better understanding of the complex relationships between workplace change, added value and organisational performance. To be able to measure the added value of workplace change, a valid an...
Article
Full-text available
Objectives: To explore how hospital real estate can add value to the healthcare organization, which values are prioritized in practice, and why. Background: Dutch healthcare organizations are self-responsible for the costs and benefits of their accommodation. Meanwhile, a lively debate is going on about possible added values of corporate and pub...
Conference Paper
Full-text available
Due to the transition of the Dutch health care sector from a governmentally steered domain towards regulated market forces, health care organisations have become fully responsible for their real estate. This paper explores if/how Dutch health care organisations adopt the concept of adding value by corporate and public real estate, which value param...
Conference Paper
Full-text available
The purpose of this paper is to provide a state of the art of how the topic " Added value of FM " has been treated recently in research and practice. The paper is based on research papers from EFMC 2013 and 2014. The paper provides an overview and a critical review of this research. A main focus is to examine to which degree there is a cumulative k...
Conference Paper
Full-text available
This paper aims to present Key Performance Indicators (KPIs) that are used in public real estate management practice in Thailand, and to discuss similarities and dissimilarities between theory and practice. The findings from a single case study are compared with data from 55 other public organisations in Thailand. The case study has been conducted...
Article
Full-text available
Purpose – This paper aims to explore the management strategies of facility managers and corporate real estate managers to align corporate real estate (CRE) with the needs of their organization and the end users in a changing context. Design/methodology/approach – The paper first outlines the theoretical issues of CRE alignment processes and the man...
Research
Full-text available
HOW CAN FM CREATE VALUE TO ORGANISATIONS? A critical review of papers from EuroFM Research Symposia 2013-2015 Authors: Per Anker Jensen and Theo van der Voordt The main purpose of this report is to provide a state of the art of research into the Added Value of Facilities Management (FM). This is done by making a critical review of research papers...
Technical Report
Full-text available
When we presented our book on “The Added Value of FM” at EFMC 2012 in Copenhagen the reviewers from practice as well as academia were very positive. However, they also told us, that the book should not be seen as the end, but more like the beginning of investigating this important topic. We agreed with that and it gave us a strong incentive to cont...
Technical Report
When we presented our book on “The Added Value of FM” at EFMC 2012 in Copenhagen the reviewers from practice as well as academia were very positive. However, they also told us, that the book should not be seen as the end, but more like the beginning of investigating this important topic. We agreed with that and it gave us a strong incentive to cont...
Article
Full-text available
I de seneste år har vi set en stigende interesse for merværdi som koncept inden for Facilities Management (FM), og for hvordan man skaber og måler merværdi. Der anvendes et væld af forskellige betegnelser og definitioner, og der opereres med mange forskellige typer af merværdi, såsom brugsværdi, kundeværdi, økonomisk værdi, miljømæssig værdi, kultu...
Article
Full-text available
Recent years have seen a growing interest in the concept of added value of facilities management (FM) and Corporate Real Estate Management (CREM), and how to attain and measure it. There is a wide variety of definitions in use, and recognition of different types of added value, such as user value, customer value, financial value, environmental valu...
Article
Full-text available
1-bedkamers zijn ‘hot’. Bij nieuwbouw kiezen ziekenhuizen vaak voor 100 procent 1-bedkamers. In bestaande ziekenhuizen worden meerbedskamers op de verpleegafdelingen (deels) vervangen. Voor Roger Ulrich, voorloper in onderzoek naar healing environments, is het duidelijk: 1-bedskamers zorgen voor privacy en minimaliseren het risico op infectieoverdr...
Article
Full-text available
The purpose of this paper is to explore the spatial implications of new learning theories and the use of information and communication technologies (ICT) in higher education. Based on a review of the literature, a theoretical framework has been developed that visualizes the spatial implications of developments in higher education. To further explo...
Article
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Op 16 oktober promoveerde Johan van der Zwart op het onderwerp “Building for a better hospital: value-adding management & design of healthcare real estate”. Een dag later lieten vier gerenommeerde experts hun licht schijnen over ditzelfde onderwerp. Dit artikel vat het proefschrift kort samen, geeft een impressie van de presentaties op het symposiu...
Article
Full-text available
This article presents an overview of the progress of the RNG work group The Added Value of FM. It briefly discusses various higlights such as the publication of the book "The Added Value of Facilities Management - : Concepts, Findings, Perspectives (Jensen, Coenen and Van der Voordt, eds., 2012), various Journal papers, and contributions to EFMC Co...
Article
Full-text available
Recent years have seen a growing interest in the concept of added value of facilities management (FM) and corporate real estate management (CREM), and how to attain and measure it. There is a wide variety of definitions in use, and recognition of different types of added value, such as user value, customer value, financial value, environmental valu...
Article
Full-text available
This paper aims to summarize recent research findings and reflections on The Added Value of Facilities Management (FM) and to outline perspectives for future research and development of the added value of FM. The article is based on reflections on contributions to the recently published book “The Added Value of Facilities Management” and related fu...
Article
Full-text available
The purpose of this study is to provide a better insight into the role of national cultures on the management and design of workplaces of multinationals in different countries. This explorative study is based on an extensive literature review of dimensions of a national culture in connection to corporate real estate management, interviews with ten...
Article
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This paper presents a discursive review of the dimensions pleasure, arousal and dominance that Mehrabian and Russell developed in 1974 to assess environmental perception, experience, and psychological responses. Since then numerous researchers applied these dimensions to assess the experience of the physical environment and its perceived qualities....
Chapter
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In de Barometer Maatschappelijk Vastgoed 2013 wordt veel aandacht besteed aan waarde van vastgoed, getuige hoofdstuktitels als “Waardefactoren sleutel voor eindwaarde”, “Innovatieprocessen in waardestroomketens” en “Stedelijke waardecreatie” en hoofdstukken over “opbrengsten”, “kostenreductie”, “energiebesparing”, “duurzaamheid”. “tevredenheid huur...
Article
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This research discusses the validity of applying questionnaires in colour research in real-life settings.In the literature conclusions concerning colour influences on human performance and well-being are often conflicting. This can be caused by the artificial setting of the test process. Applying questionnaires could also be a cause. To avoid the d...
Article
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This paper explores the impact of the physical and social dimensions of the work environment on satisfaction and perceived productivity of knowledge worke