Terry Byrd

Auburn University | AU · Department of Aviation and Supply Chain Management

Hospitals in the United States (U.S.), and the healthcare industry as a whole, are experiencing major transformations that will likely affect every facet of our society. One such example is a federal regulation known as the Value‐Based Purchasing (VBP) program, which shifts hospital reimbursements for services rendered away from a fee‐for‐service m...

Purpose Firms invest much money in information technology (IT) since IT support has been recognized as a critical enabler of employee outcomes. However, the value obtained by organizations and their employees is not always as much as they anticipated because of, at least partly, a poor relationship between IT staff and users. The purpose of this pa...

As information technology (IT) proliferates across functional units, manufacturers that lack a coherent strategy for integrating, standardizing and leveraging their IT resources and capabilities are more likely to end up with fragmented systems that do not properly support business processes and hinder performance. One strategic approach to facilit...

Purpose Drawing on the resource-based theory and dynamic capability view, this paper aims to examine the mechanisms by which business analytics (BA) capabilities (i.e. the effective use of data aggregation, analytics and data interpretation tools) in healthcare units indirectly influence decision-making effectiveness through the mediating role of k...

Learning-by-doing is a crucial process to successful IT adoption. Yet, this type of organizational learning process is necessary but not sufficient to the adoption success. Learning-about, the pre-adoption learning activity, plays an equally important role in an organization's IT adoption. In healthcare industry, hospitals are not always able to ut...

To date, the health care industry has paid little attention to the potential benefits to be gained from big data. While most pioneering big data studies have adopted technological perspectives, a better understanding of the strategic implications of big data is urgently needed. To address this lack, this study examines the development, architecture...

The adoption of health information technology (HIT) reveals salient effects on improving the existing operational capabilities of healthcare organizations. One of the important roles of IT is to facilitate the formation of organizational capabilities and, in turn, sustainable competitive advantage in healthcare organizations. In particular, paying...

Purpose The purpose of this study is to examine the complex relationships between transformational leadership, organizational innovativeness, and motor carrier performance. Design/methodology/approach A covariance‐based structural equation model was developed, tested and validated to explain the effect of leadership style and innovativeness on mot...

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This study examines the relationships between the dimensions of information quality and healthcare quality. Past studies have confirmed a positive relationship between these two constructs, however, the relationships among the underlying dimensions of the constructs have not been explored. One of the primary purposes of this study is to show that d...

This study examines information quality in the context of clinical decision making by nurses in hospitals in the USA. The study uncovers underlying dimensions of the information quality construct. These dimensions are used to develop a questionnaire to measure information quality. The instrument is validated through a research process that includes...

Hospital administrators, healthcare providers and healthcare delivery systems strive to provide safe and quality care for patients in very complex environments. Information technology (IT) has been taunted as a way to reduce medical errors while increasing the overall quality of healthcare in organisations that provide these services. This study in...

The healthcare industry today is information-intensive. The quality of healthcare and the reduction of medical errors are directly related to the quality of information for clinical decision making in hospitals. Therefore, it is an imperative to improve the quality of information in these organisations. Information Technology (IT) is one resource t...

In this research, we extend online auction theory by considering set theory in terms of a staged buying process. Success of online auction marketplaces depends on the efficacy of individual buyers searching for and finding desired items for bidding. Searches that lead to consideration sets with too many or too few options may result in a suboptimal...

Intense pressure to control costs and improve patient care quality is driving hospitals to increasingly look to information technology (IT) for solutions. As IT investment and IT capability have grown in hospitals, the need to manage IT resources aggressively has also increased. The rise in complexity and sophistication of the IT capability in hosp...

Purpose Successfully implementing and exploiting the right information technologies is critical to maintaining competitiveness in today's supply chain. However, simply adopting off‐the‐shelf technologies may not necessarily induce this competitiveness unless the organization combines these technologies with additional complimentary resources. This...

This study employs a multiple respondent research technique to assess the efficacy of a framework intended to improve the quality of health care provided to patients. We use survey data from 78 matched respondents to answer the question to what extent does IT capability intentions affect a hospital's ability to detect and reduce clinical errors. We...

This study develops a questionnaire to measure nurses' perceptions of information quality for clinical decision making in hospital settings. The instrument is developed through a pretest, pilot test, and full survey process. A total of 214 questionnaires were received from chief nursing officers in the full survey process. Principal component analy...

The Resource-Based View (RBV) has become one of the most popular ways to examine the impact of IT on firm performance. An increasing number of researchers are using the theoretical underpinning of the RBV to ground their research in investigating this relationship. This paper follows in this tradition by developing multidimensional measures for two...

Organizations in virtually every industry are facing unprecedented pressures from many external forces. In an environment characterized by more regulatory mandates, more customer demands for better products and services, and an accelerated pace of technological change, some executive teams are turning to enterprise architecture (EA) to help their o...

The safety and quality of healthcare is of great concern in the United States. Hospital administrators, healthcare providers, and healthcare delivery systems all strive to provide safe and quality care for patients in complex environments. Many have suggested that information technology (IT) may reduce medical errors and increase the quality of hea...

Extant literature is inconclusive regarding how adoption of logistics information technology affects various measures of performance. We propose that an organization's adoption of logistics information technology is positively related to increased levels of efficiency, effectiveness, and flexibility and contrary findings may be partially attributed...

Interorganizational networks are defined as “clusters of organizations that make decisions jointly and integrate their efforts to produce a product or service” (Alter & Hage, 1993, p.2) and “advanced organizational structures perceived to improve efficiency, flexibility, and innovativeness and described as decoupled units developed because of rapid...

Organizations that lack a coherent strategy for managing and evolving their IT platform and resources end up with fragmentation within the organization. Because the need for data sharing and systems integration is not always limited to the internal organization, the boundaries between the organization and its customers, vendors, suppliers, and part...

Healthcare alliance networks have developed rapidly in the US. Yet, research has not kept pace. This study examines two interrelated healthcare research needs—the value of information technology (IT) and the complementarity of IT with process and decision-making (PDM) integration. Hypotheses relate (i) IT integration, (ii) PDM integration, and (iii...

The Resource-Based View RBV has become one of the most popular ways to examine the impact of IT on firm performance. An increasing number of researchers are using the theoretical underpinning of the RBV to ground their research in investigating this relationship. This paper follows in this tradition by developing multidimensional measures for two d...

The cost of healthcare in the USA is ever increasing. Healthcare providers and other stakeholders have noted the effects of information technology (IT) on cost reductions of operations in other industries and have championed a move to more IT investment in the healthcare industry. This study examines some early IT investments by single system US ho...

This paper investigates IS flexibility as a way to meet competitive challenges in hypercompetitive industries by enabling firms to implement strategies by adapting their operations processes quickly to fast-paced changes. It presents a framework for IS flexibility as a multidimensional construct. Through a literature review and initial case study a...

Organizations that lack a coherent strategy for managing and evolving their IT platform and resources end up with fragmentation within the organization. Because the need for data sharing and systems integration is not always limited to the internal organization, the boundaries between the organization and its customers, vendors, suppliers, and part...

To protect information systems from increasing levels of cyber threats, organizations are compelled to institute security programs. Because information security policies are a necessary foundation of organizational security programs, there exists a need for scholarly contributions in this important area. Using a methodology involving qualitative te...

To enjoy modern information technology applications for development, such as e-medicine, tele-edcuation, e-government, and e-commerce, the engineering management and information systems literature have vastly argued that there exist technological and nontechnological precursors to successful diffusion of such applications. Factors such as training...

The cost of healthcare in the United States is rising at a rate much above the inflation rate. Healthcare providers, businesspeople, politicians, consumers, and other stakeholders are all looking for ways to at least slow the rise of healthcare cost and, preferably, actually reduce it. Organizations in other industries have used information technol...

This article draws on the resource-based view of the firm to investigate the mechanisms through which information technology (IT) impacts firm performance. Research suggests that the relationship between IT and firm performance may be both direct and indirect. In this study, a path model is tested that proposes a firm's IT infrastructure resources...

Interorganizational networks are defined as “clusters of organizations that make decisions jointly and integrate their efforts to produce a product or service” (Alter & Hage, 1993, p.2) and “advanced organizational structures perceived to improve efficiency, flexibility, and innovativeness and described as decoupled units developed because of rapid...

Purpose The purpose of the paper is to provide a conceptual/theoretical foundation to enhance the body of knowledge related to supply chain interdependence and technology‐enabled coordination. Design/methodology/approach The paper heavily engaged itself in the theory/literature related to coordination theory, interdependence theory, interdependenc...

This research investigates knowledge workers’ individual time management practices. At an academic institution in the United States, a set of in-depth semi-structured interviews was conducted to explore how individual knowledge workers manage their time demands and respond to the temporal norms and boundaries designed by their organizations. This r...

Determining and assessing the requisite skills of information technology (IT) personnel have become critical as the value of IT has risen in modern organizations. In addition to technical skills traditionally expected of IT personnel, softer skills like managerial, business, and interpersonal skills have been increasingly cited in previous studies...

The conduct of information technology (IT) planning processes has been of dominant managerial concern in public and private organizations. Yet, current IT planning research offers little guidance on the types of planning actions and behaviors that are appropriate to organizational contexts. We focus on the conduct of the IT planning process by desc...

The implementation and utilization of an organizational architecture, specifically information technology architecture (ITA), can enable better management of information technology (IT) resources. Whereas predecessors of the ITA tend to focus more on systems development, data sharing, and systems integration efforts within the organization, this pa...

This study employs 130 health care integrated delivery systems (IDSs) currently active in the U.S. to examine the quality and financial performance impacts of strategic fit for interorganizational networks. Using secondary data from HIMSS Analytics and the American Hospital Directory, this study classifies the IDSs into High-Maturity Organizations...

Previous studies surrounding the DeLone and McLean model of information systems (IS) success have called for future research and further examination of its measure in different contexts. We draw from the literature on strategic IS planning and organizational culture to contextualize the DeLone and McLean model. There is some evidence that a high-qu...

Effective measurement of information system (IS) success continues to be a top concern for both practitioners and researchers. Labeled the “productivity paradox”, previous attempts to quantify the benefits of IS have often resulted in inconclusive or inconsistent results. The present study contributes to IS success research through the development...

Businesses have invested enormous sums in information technology (IT). The challenge now is to optimize these investments. We empirically examined the influence of the alignment between IS strategy and business strategy (strategic alignment) on the payoff of IT investment. Many studies have been performed on the value of IT investment and strategic...

The value of information technology (IT) to modern organizations is almost undeniable. However, the determination of that value has been elusive in research and practice. We used a process-oriented research model developed using two streams of IT research to examine the value of IT in business organizations. One stream is characterized by examining...

Organizational knowledge resources typically exist in specialized pockets scattered across the firm. As distributed knowledge systems, firms' capacity to manage their knowledge resources is linked with their ability to integrate these pockets of specialized knowledge. Firms are increasingly depending on teams to strategically consolidate their disp...

The implementation and utilisation of an organisational architecture, specifically Information Technology Architecture (ITA), can enable better management of Information Technology (IT) resources. Whereas predecessors of the ITA tend to focus more on systems development, data sharing, and systems integration efforts within the organisation, this pa...

Using the healthcare integrated delivery system (IDS) as a distinct and useful example of an interorganizational network, the current study empirically tests a model of strategic fit for this level of analysis. In particular, this study examines the strategic fit between IT integration and sophistication and organizational maturity within the healt...

The knowledge and skills of information technology (IT) personnel have become of critical importance as the strategic value of IT in modern organizations has become apparent. In addition to technical skills traditionally expected of IT personnel, organizational, functional, and managerial skills have been increasingly cited as mandatory for these e...

This paper presents a comprehensive methodology for developing constructs in MIS research. It is applicable to both individual and organizational levels of analysis, depending on the nature of the concept under study. The methodology is presented as a research guide progressing through three stages: (1) domain definition, (2) instrument constructio...

Information technology (IT) infrastructure deserves serious attention from both the practitioner and academic communities, especially concerning the factors for IT infrastructure flexibility. The issue of flexibility is viewed as a critical aspect of IT infrastructure, because organizations are faced with an ever-increasing rate of change in their...

China has long since realized the potential benefits of adopting electronic data exchange. In particular, the Chinese government is promoting the usage of electronic data interchange (EDI) in healthcare organizations. However, little research has described the current status of EDI usage in these organizations. This study investigates the extent of...

The importance of ERP planning in developing economies and failure of ERP implementation in chinese economies is discussed. The ERP process is designed for rule-based mature economies not for the governance based systems like China. It is found that in case of ERP controlled economy the role of third party is very important. The cases of failed imp...

The effect of integrated manufacturing on non-financial manufacturing performance and return on investment is studied. Technology-use data from over 1000 manufacturing plants in the USA were used to test empirically the relationships between variables integrated manufacturing, non-financial manufacturing performance and return on investment. Notabl...

The knowledge and skills of information technology IT personnel have become of critical importance as the strategic value of IT in modern organizations has become apparent. In addition to technical skills traditionally expected of IT personnel, organizational, functional, and managerial skills have been increasingly cited as mandatory for these emp...

Our study examined the impact of information technology (IT) on the supply chain through a survey of 225 large for-profit US firms. Specifically, it involved the determination of IT antecedents to IT impact on the supply chain and the effect that these relationships had on overall firm performance. The respondents were primarily chief information o...

This research investigates a new theoretical model for examining the relationships between user perceptions during innovation adoption. We have taken several innovation-related variables and constructed a framework for assessing the ability of a technology to improve worker performance. Prior research has not addressed the appropriate relationship...

Personal Digital Assistants (PDAs) have attracted extensive attention in healthcare organisations because of their potential contribution to enhancing healthcare practice. Successful implantation of PDA is, to a large extent, confined by PDA acceptance by healthcare professionals. This study proposes an extended technology acceptance model (TAM) to...

Computer and network security are central issues confronting organizations and individuals. This paper explores the use of biology as a reference discipline that can provide meaningful insight and innovation in the area of network security. Specifically, we propose a framework for thinking about network security by examining the similarities betwee...

Electronic commerce (e-commerce) has had a profound effect on the way we conduct business. It has impacted economies, markets, industry structures, and the flow of products through the supply chain. Despite the phenomenal growth of e-commerce and the potential impact on the revenues of businesses, there are problems with the capabilities of this te...

Electronic commerce (e-commerce) has had a profound effect on the way we conduct business. It has impacted economies, markets, industry structures, and the flow of products through the supply chain. Despite the phenomenal growth of e-commerce and the potential impact on the revenues of businesses, there are problems with the capabilities of this te...

Electronic commerce (e-commerce) has had a profound effect on the way we conduct business. It has impacted economies, markets, industry structures, and the flow of products through the supply chain. Despite the phenomenal growth of e-commerce and the potential impact on the revenues of businesses, there are problems with the capabilities of this te...

Organizations expend large amounts of educational and training resources to improve employee task and job performance. These resources must be allocated efficiently and effectively to increase the probability of organizational success. Information technology (IT) is one organizational area in which education and training are particularly important,...

While having the lowest number of main telephone lines for every 100 inhabitants (teledensity) over the last decade, the Least Developed Countries (LDCs), have the highest average pre-tax operator profitability in the world. Many LDCs have already opened their terminal equipment markets to competition and some have also done this with data and valu...

While having the lowest number of main telephone lines for every 100 inhabitants (teledensity) over the last decade, the Least Developed Countries (LDCs), have the highest average pre-tax operator profitability in the world. Many LDCs have already opened their terminal equipment markets to competition and some have also done this with data and valu...

Electronic commerce (e-commerce) has had a profound effect on the way we conduct business. It has impacted economies, markets, industry structures, and the flow of products through the supply chain. Despite the phenomenal growth of e-commerce and the potential impact on the revenues of businesses, there are problems with the capabilities of this te...

The value of information technology (IT) in today’s organizations is constantly debated. Researchers and practitioners have examined organizations to try to discover causal links between competitive advantage and IT. This paper presents and details a model that depicts a possible connection between competitive advantage and IT. Furthermore, this pa...

Organizations expend large amounts of educational and training resources to improve employee task and job performance. These resources must be allocated efficiently and effectively to increase the probability of organizational success. Information technology (IT) is one organizational area in which education and training are particularly important,...

The value of information technology (IT) in today’s organizations is constantly debated. Researchers and practitioners have examined organizations to try to discover causal links between competitive advantage and IT. This paper presents and details a model that depicts a possible connection between competitive advantage and IT. Furthermore, this pa...

Information technology (IT) professionals have discussed the potential value of an organization’s IT infrastructure. Unique characteristics of this infrastructure determine its value to the organization. One characteristic, flexibility, has captured the attention of managers in organizations. A flexible IT infrastructure has even been touted by som...

The focus of this investigation is to distinguish the difference between technologies and processes found in manufacturing environments, where the magnitude and order of these associations may provide insight into the degree that each may require from a “push-pull” perspective. Each organization is divided into two differing parameters of communica...

The value of information technology IT in today's organizations is constantly debated. Researchers and practitioners have examined organizations to try to discover causal links between competitive advantage and IT. This paper presents and details a model that depicts a possible connection between competitive advantage and IT. Furthermore, this pape...

http://www.mediajournal.org/index.php/jmm/issue/view/31 The papers in this issue cluster around legal, regulatory and governmental themes. We are again happy to be able to present the work of a number of distinguished authors. Each of the contributions allows the reader to gain interesting insights and detailed information on different fields of c...

Researchers and practitioners alike have taken note of the potential value of an organization's IT infrastructure. IT infrastructure expenditures account for over 58 percent of an organization's IT budget and the percentage is growing at 11 percent a year. Some even have called IT infrastructure the new competitive weapon and see it as being crucia...

Over the last few decades, organizations have been increasingly investing in information technology (IT). However, despite these substantial investments in IT, empirical studies have not persuasively established corresponding improvements in organazational performance. In fact, to the contrary, many studies investigating investments in IT have foun...

Electronic commerce (e-commerce) has had a profound effect on the way we conduct business. It has impacted economies, markets, industry structures, and the flow of products through the supply chain. Despite the phenomenal growth of e-commerce and the potential impact on the revenues of businesses, there are problems with the capabilities of this te...

Here, the conceptual model of perceived task complexity, which incorporates the user, task, and system into a comprehensive unit of analysis, is used to investigate how, when, and why computer-assisted instruction (CAI) systems provide effective support. The work is based on data provided by 156 experimental subjects; information system (IS) use wa...

Corporations have invested billions of dollars in information technology (IT) over the last 20 years. There is much debate regarding the benefits accruing from these expenditures. Direct linkage between technology investment and increases in organizational performance and productivity has been extremely elusive. This research investigates the relat...

Executive information systems (EIS) are becoming more and more important to executive decision makers in today's organizations. EIS have gained more popularity in the past few years in the scholarly and practitioner press. However, the researchers and writers have failed to recognize that an EIS is a highly personalized system. In view of this fact...

Focuses on the development and implementation of an expert system in a paper mill plant of a large Fortune 500 company. A noteworthy issue in the development of this expert system is the use of neural network technology to decrease the number of rules needed and to improve the efficiency of the decision-making process. Outlines problems that occurr...

Reports on the comments of knowledge engineers (KEs) on the implementation of expert systems (ES) in their organizations. Describes telephone interviews with 28 KEs who had developed ES for end-users of all kinds from experts to novices. The questions in the interview focused on the types of expert systems being developed, the type of end-users, th...

This study examines the strategies used in answering a computerized multiple-choice test where the items have been semantically blocked (all questions on a semantic topic grouped together) or unblocked (semantics randomly distributed throughout the test). Student subjects had almost total control to navigate the test in any way they chose and also...

Theoretical constructs serve important roles in facilitating information and knowledge flows among, between and within information systems researchers and practitioners. In order for the benefits of constructs to be fully exploited, they must be appropriately applied and operationalized. Describes a controlled field study, examining users' satisfac...

I surveyed 74 knowledge engineers from private organizations to examine empirically the state of expert systems in these organizations. I asked the knowledge engineers to rate issues related to successful implementation, the extent of use in several areas, the original motivations for implementation, the perceived and quantified benefits of impleme...

The emergence of advanced information technologies has placed computing capabilities into the hands of virtually every clerical, staff, and managerial employees in public organizations. With the increased emphasis of information technology (IT) in supporting organizational activities in state governments and other public entities, IT planning has a...

The proliferation of desktop computing has once again rekindled the interest in making computerized tools available to managers and other decision makers. This paper elaborates on a model that integrates data, knowledge, and model management and shows how decision support systems (DSSs) can be extended to support managers in a truly novel way. The...

Requirements analysis (RA) involves end users and systems analysts interacting in an effort to recognize and specify the data and information needed to develop an information system. In the design of expert systems, a similar process of eliciting information, in this case human knowledge, has been studied under the banner of knowledge acquisition (...

This paper reports on the results of a survey of knowledge engineers from private organizations, and empirically examines the state of expert systems (ES) in organizational contexts. The knowledge engineers were asked to rate issues related to successful implementation, the extent of use in key areas, the original motivations for implementation, th...

The use and development of expert systems in public and private organizations continue to increase. Many of these systems are being developed for production and operations management. Unfortunately, the impacts that these systems are having in these environments have, for the most part, not been investigated. Most studies on expert systems to date...

This paper examines the current research in computer-mediated communication and interdepartmental relationships. It uses these two areas to develop several propositions about the effects computermediated communication systems have on interdepartmental relationships in organizations. Generally, an examination of these two research areas leads to the...