T. C. E. Cheng

T. C. E. Cheng
The Hong Kong Polytechnic University | PolyU · Department of Logistics and Maritime Studies

ScD, PhD

About

1,104
Publications
261,044
Reads
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37,645
Citations
Additional affiliations
January 1992 - present
The Hong Kong Polytechnic University
Position
  • Dean of Faculty of Business & Chair Professor of Management

Publications

Publications (1,104)
Article
We study a classical supply chain consisting of a supplier and a retailer in which the former can sell the product through the latter under a consignment contract with revenue sharing. In this case, the supplier faces both uncertain yield (supply) and demand. In practice, it is difficult to precisely elicit the joint probability distribution of ran...
Article
Online games attract a huge number of players, sparking intense competition among game developers, who must identify how they can retain players. While basic game design includes challenges, players may feel that highly challenging in-game goals are distant and even unattainable, reducing their gameplay momentum. Thus, game developers face a dilemm...
Article
Full-text available
To achieve the goals of carbon peak and carbon neutrality, the low-carbon transformation (LCT) of high-carbon firms is inevitable. We construct game models of a supply chain with different dominant types under a mixed carbon policy that embraces carbon cap-and-trade and carbon tax. Solving each dominant model, we derive the effective area and optim...
Article
During the COVID-19 pandemic, blockchain has been widely used to trace imported fresh food information from sources to destinations. Motivated by observations of real-world practice, we studied the role that blockchain played in imported fresh food supply chains. We first developed the basic models to examine the cases without and with blockchain....
Article
Remote sensing image fusion extracts the spatial information of the panchromatic (PAN) image to sharpen the geometric structure of a multi-spectral (MS) image. Traditional algorithms that solve the fusion image problem by applying various transformations often result in some losses of spatial and spectral details. To improve the quality of the fusi...
Article
Online sharing platforms have attracted considerable research and management attention across a number of industries, including travel, real estate, and cloud computing. They also have great potential for the 3D printing (3DP) industry, offering users the choice between owning or renting 3DP capacity. For matching supply and demand, capacity pricin...
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Governments in developing countries tend to assess the contracting mechanisms in the agricultural sector to maximize farmer welfare. We analyze the impacts of certain contract structures (wholesale price and revenue sharing) in the setting where the upstream pricing is regulated for farmer welfare. We develop an analytical model in which farmers se...
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Motivated by behavioural and psychological phenomena that occur in human operators, we study single-machine multitasking scheduling with job efficiency promotion. In traditional multitasking scheduling, the primary task is assumed to be interrupted by every waiting task. In this paper we take into account job efficiency promotion that helps reduce...
Article
Enterprises commonly make charitable donations to attract customers to purchase their products. We explore the supply chain coordination problem with charitable donation via a Stackelberg game, wherein the e-commerce platform is the leader and the manufacturer is the follower. The former sells the products and decides the commission, whereas the la...
Article
Offline supplementary service that supports and enhances the core product is one of the key factors leading to the success of online sellers and the online marketplace. We explore the optimal supplementary service strategies for the online seller and online marketplace. We consider three kinds of supplementary service, namely unauthorised service (...
Article
While some reports show that the existing real-life medical resources allocations during epidemic outbreaks are myopic, some experts claim that medical resources allocations based on foresighted future allocations might enable a better balance of supply and demand. To investigate this claim, we develop a foresighted medical resources allocation mod...
Article
With the rapid development of e-commence, online shopping festivals have become increasingly important as sales drivers of online retail platforms in recent years. In online shopping festivals, selection of the selling format is a key strategy for the suppliers. In this paper, we develop a model to analyze a supplier selling its products to loyal c...
Article
Many retailers launch promotions to accelerate sales of perishable products. We portray a special promotion in which a retailer offers a discounted pricing option consisting of multiple units of a specific product, i.e., quantity discount. We study the retailer's optimal pricing and ordering strategies in the setting where consumers' behavioural mo...
Article
Availability of working capital is a challenge for the smooth functioning of any supply chain, particularly when the manufacturer is financially distressed. This gives rise to the issue of selection of optimal supply chain finance programmes. Addressing the limited working capital issue of a financially distressed manufacturer, we construct in this...
Preprint
Humanitarian aid distribution centres (HADCs) are essential for bridging the gap between stranded beneficiaries and relief aid during a disaster. We incorporate three delivery aid plans (DAPs), namely prioritization by relief items, speed of delivery, and disaster location, into the decision to select HADCs. While anticipating decentralized relief...
Article
An even cycle C in a graph G is a nice cycle if G−V(C) has a perfect matching. A graph G is cycle-nice if each even cycle in G is a nice cycle. An even cycle C in an orientation of a graph G is clockwise odd if the number of its edges directed in the clockwise sense is odd. A graph G is Pfaffian if there is an orientation of G such that each nice c...
Preprint
Full-text available
Humanitarian logistics often faces the challenge of dealing with uncertainties when developing a rescue strategy in response to the occurrence of a disaster. We develop a distributionally robust model (DRM) for the multi-period location-allocation problem with multiple resources and capacity levels under uncertain emergency demand and resource fulf...
Article
In recent years, research on supply chain coordination (SCC) with risk-averse agents has received much attention. Previous studies are primarily concerned with the coordination of a single-manufacturer-single-retailer supply chain using different definitions of SCC, and what is lacking is a comprehensive analysis of the achievability of SCC. We pro...
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Full-text available
For infectious diseases that occurs recurringly or periodically, e.g., influenza, humans have tried to develop vaccines to effectively prevent infection. However, vaccination coverage, which is the most effective way to prevent infections, is undesirably low. Existing epidemiology studies have consistently shown that there is association between th...
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Purpose The five-factor model (FFM), a popular personality typology that identifies five key personality traits, has been used to predict use intention in various e-commerce applications, but the role of FFM in triggering certain evaluations of the various quality dimensions of e-commerce websites has not been examined, revealing a gap, i.e. the au...
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We study Pareto-scheduling on an unbounded parallel-batch machine that can process any number of jobs simultaneously in a batch. The processing time of a batch is equal to the maximum processing time of the jobs in the batch. We consider two Pareto-scheduling problems. In one problem, the jobs are partitioned into families and the jobs from differe...
Article
Full-text available
For given graphs G1,G2,⋯,Gk, k≥2, the k-color Ramsey number, denoted by R(G1,G2,…,Gk), is the smallest integer N such that if we arbitrarily color the edges of a complete graph of order N with k colors, then it always contains a monochromatic copy of Gi in color i, for some 1≤i≤k. Let Cm be a cycle of length m and Wn a wheel of order n+1. In this p...
Article
As a common practice in many industries, outsourcing has two main structures, namely turnkey (contract manufacturers (CMs) purchase components from suppliers directly) and buy-sell (original equipment manufacturers (OEMs) purchase components from suppliers and resell them to CMs). However, outsourcing may result in product quality problems. How to...
Article
Full-text available
In recent years, many retailers sell their products through not only offline but also online platforms. The sales of perishable goods on e-commerce platforms recorded phenomenal growth in 2020. However, some retailers are overconfident and order more products than the optimal ordering quantity, resulting in great losses due to product decay. In thi...
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The extant literature analysing the impact of value co-creation on consumers' need for differentiated products is sparse, so the present study examines the role of consumers' need for differentiation in relating value co-creation with consumers' word-of-mouth to foster competitive advantage. Specifically, we investigate the effects of innovation di...
Article
The carbon sequestration function of marine ranching (MR) is an important part of the carbon cycle. China carrying out blue carbon trading (BCT) of MR will improve the carbon trading mechanism, protect the blue carbon ecosystem, and promote the realization of carbon neutrality. We construct an evolutionary game model comprising three players intera...
Article
The objective of this research was to present a platform to identify the optimal staffing of a multiskilled workforce in the construction industry. The novelty of our model is its capability in developing a customized and context specific multiskilled workforce staffing strategy that identifies the best compromise between multiskilling costs and be...
Article
Aims: To examine the relationship between psychological ownership of the nursing profession and turnover intention. Background: There is a severe shortage of nurses worldwide. Research is needed to understand how nurses' intention to leave hospitals and the nursing profession can be alleviated. Methods: This study adopted a cross-sectional des...
Article
Abstract: Consumer behaviour is changing in the e-commerce age for apparel products. More and more consumers tend to bracket, which means they purchase multiple versions of the same product to try at home and return those that do not meet their requirements. This bracketing behaviour can increase the likelihood that consumers buy the good-fit produ...
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Full-text available
Compared with the conventional hotel providing a standardized service, individual supply on an accommodation-sharing platform makes consumers uncertain about service quality, which is mainly caused by information asymmetry between the consumers and individual hosts. In this paper, we develop a game-theoretic model to study the accommodation-sharing...
Article
In recent years, many online freight platforms have appeared to improve transport market efficiency. An important problem faced by such platforms is how to elicit the agents’ information and to match their supplies and demands efficiently. To address the problem, we propose the modified Multi-unit Trading Reduction and Vickery‒Clarke‒Groves (MMTR-M...
Article
Past research has identified some positive impacts of game escapism, but has not explored what drives gamers to escape into games. Research filling this gap will provide game makers with knowledge on ways to attract gamers and foster continued playing intention, motivating our study. We theorize how types of real-world frustration—namely autonomy f...
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In an online social networking services (SNS) community, a group of users that have great influence on the other users are called opinion leaders. They have received much research attention because they are capable of influencing other people’s purchasing behaviors. In this research, we investigate various motivational factors that influence SNS us...
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We consider batch scheduling on m machines to minimize the makespan. Each job has a given set of machines to be assigned. Each machine can process several jobs simultaneously as a batch, and the machines may have different batch capacities. We study two models: (i) scheduling on equal-speed batch machines under a nested processing set restriction,...
Article
For k given graphs H1,…,Hk, k≥2, the k-color Ramsey number, denoted by R(H1,…,Hk), is the smallest integer N such that if we arbitrarily color the edges of a complete graph of order N with k colors, then it always contains a monochromatic copy of Hi colored with i, for some 1≤i≤k. Let Cm be a cycle of length m, K1,n a star of order n+1 and Wn a whe...
Article
The amount of e-waste all over the world has reached an astounding quantity and is still growing steadily. To address the issue, an increasing number of governments have implemented the take-back regulation, which requires the original equipment manufacturer (OEM) to be responsible for collecting and remanufacturing its end-of-use products. Incorpo...
Article
There has been extensive academic research on the optimisation of reverse logistics (RL) and closed-loop supply chain (CLSC) network design. However, the existing literature is lacking in several features of practical relevance, and the simultaneous consideration of dynamic characteristics, including the multi-period setting, inventory factors, env...
Article
An ongoing challenge in manufacturing management is to maximize the output volume from limited production capacity. Total productive maintenance (TPM) is a promising strategy to enhance machinery efficiency in factories by reducing downtime, speed, and quality losses. The associated metric of TPM is overall equipment effectiveness (OEE), which comp...
Article
Full-text available
Vaccination is a well-known method to protect the public against an epidemic outbreak, e.g., COVID-19. To this end, the government of a country or region would strive to achieve its target of vaccination coverage. Limited by the total vaccine capacity of public hospitals, the government may need to cooperate with private hospitals or clinics for mo...
Article
Purpose Many small-to-medium sized service shops (e.g. jewelry shops, fine-dining restaurants etc.) operate in a unique service environment. They often face customers in transit (i.e. transient delivery) and with minimal information of their preferences (i.e. high uncertainty). This study investigates how such shops create service experience to cus...
Article
We consider the single-machine Pareto-scheduling problem to minimize the weighted number of tardy jobs and total weighted late work simultaneously. The problem is to find the set of all the Pareto-optimal points, that is, the Pareto frontier, and their corresponding Pareto-optimal schedules. We consider the corresponding weighted-sum scheduling pro...
Article
The online game market is highly popular, resulting in fierce competition among game makers and prompting them to find ways to strengthen gamer loyalty. Online gamers enjoy interacting, socializing, and building quickly formed relationships, i.e., swift guanxi, which greatly rely on games as media through which to exchange rich messages. However, i...
Article
Supply chain security (SCS) incidents increasingly cause financial losses to manufacturing facilities and logistics service providers. Thus, supply chain security certification can have implications for production economics, particularly for importing firms who rely on a smooth logistics flow across country borders. However, it largely remains unkn...
Article
Shopping on a live-streaming e-commerce platform has become a popular way of consumption. In this paper we build models to study the decision-making of online celebrity retailers (OCRs), taking into consideration consumers' anticipated regret behaviors. We explore the OCR's optimal pricing and quality decisions under the basic models, and further e...
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Full-text available
We study the home health care scheduling problem that considers the synchronized services of multiskilled caregivers necessitated by the simultaneous service requirements of patients. A characteristic feature of the problem is that there is a threshold on the maximum difference between the start times of the pairwise synchronized services at a pati...
Article
Sharing platforms play a key role in the development of the sharing economy. This paper considers a logistics robot sharing platform comprising logistics robot providers and customers that need to rent robots. We develop an analytical model to investigate pricing strategies of a sharing platform, incorporating service response speed and additional...
Article
Emerging to satisfy the needs of consumers in the e-commerce era, omni-channel retailing is the integration of the online channel and the offline store network with the key features of channel integration and inventory sharing. As such, the omni-channel retailer faces more challenging problems of pricing and order fulfillment compared with the pure...
Article
Firms generally sell multiple products whose demands are uncertain. In order to manage product demand uncertainty, some firms use inventory substitution, while others use probabilistic selling. Which strategy should firms adopt is an intriguing issue. Addressing this issue, we consider a retailer that sells two substitutable products whose demands...
Article
This paper studies the optimization of discretionary after-sales services with spare parts consumption and repairman travel. Discretionary service means that the service quality and spare parts consumption are determined by the service provider. We assume that a long service time enables the service provider to perform a thorough repair, which lead...
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Full-text available
Location-based service heightens consumers’ shopping convenience. By utilizing spatial flexibility of consumers, retailers can target consumers via location-based mobile coupons (LBMCs) to enhance market performance. Considering the strategies for LBMC promotion for two competing retailers, we find that under different market intensities, only no a...
Article
Full-text available
With the development of online real estate trading platforms, multi-modal housing trading data, including structural information, location, and interior image data, are being accumulated. The accurate appraisal of real estate makes sense for government officials, urban policymakers, real estate sellers, and personal purchasers. In this study, we pr...
Article
Most theories of information security policy (ISP), except a few focused on the insider-centric view, are grounded in the control-centric perspective, and most ISP compliance models stem from Western countries. Regulatory focus theory (RFT) proposes two modes of motivational regulation, promotion and prevention focused that are supposed to motivate...
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Full-text available
Purpose Flow, or total concentration with intrinsic enjoyment, has been recognized as being able to enhance online gamer loyalty. However, some gamers who experience flow do not exhibit strong loyalty, posing the vital research question asking for whom flow would not enhance loyalty. Limited knowledge on this issue may lead game providers to assume...
Preprint
In recent years, research on supply chain coordination (SCC) with risk-averse agents has received much attention. Previous studies are primarily concerned with the coordination of a single-manufacturer-single-retailer supply chain using different definitions of SCC, and what is lacking is a comprehensive analysis of the achievability of SCC. In thi...
Article
Based on the knowledge-based view, we conceptualize the technology search of high-tech manufacturing firms into three dimensions, namely search breadth, search depth, and balanced search, and construct the functional paths of the relationships between the different technology search dimensions and innovation quality of high-tech manufacturing firms...
Article
The COVID-19 epidemic has had a great adverse impact on the world, having taken a heavy toll, killing hundreds of thousands of people. In order to help the world better combat COVID-19 and reduce its death toll, this study focuses on the COVID-19 mortality. First, using the multiple stepwise regression analysis method, the factors from eight aspect...
Article
The occurrence of disasters often causes a large number of wounded persons. The rapid rescue and transport of wounded persons for medical care is a key concern of emergency management. To maximize the number of survivors, we propose a new transport strategy based on injury classification, called the Red-Yellow-Green-Sequential (RYGS) transport stra...
Article
Governments in many countries have implemented regulatory policies (such as tax reduction and subsidy provision) to support the development and operation of capital-constrained small and medium-sized enterprises (SMEs) that may compete each other in practice. To better understand the impacts of these government regulatory policies on capital-constr...
Preprint
The picking efficiency of warehouses assisted by KIVA robots benefit from exploiting synergy effect between order assignment and picking station scheduling. We treat an integrated optimization which contains both allocating orders and racks to multiple stations and concurrently sequencing their interlinked processing flows at each individual one. T...
Article
While interests in Industry 4.0 technologies such as cloud computing and the Internet of Things (IoT) are growing, an ongoing challenge is to properly evaluate the performance of the providers of such technologies. Methods have been developed and applied to assess the efficiency of cloud service providers (CSPs) for Industry 4.0. However, most exis...
Preprint
The COVID-19 pandemic has led to the shutdown of myriad enterprises and factories, resulting in extreme scarce production capacity and disruptions of global supply chains. Coupled with a surge in demand for personal protective equipment (PPE), many manufacturing firms around the world struggle to ramp up their production capacity to mitigate the ne...
Article
We consider single-machine bicriteria scheduling of n jobs with preemption to minimize the total late work and maximum tardiness. Given the earliest due date order of the jobs in advance, we present an O(n)-time algorithm for the hierarchical scheduling problem and an O(nlogn)-time algorithm for the constrained scheduling problem. For the Pareto-sc...
Article
We study the production/inventory competition problem between two manufacturers each adopting the co-production system to process a raw material into two products in fixed proportions that are substitutable between the manufacturers. We first consider the one-period problem where the demands for the two manufacturers’ products are uncertain and ind...
Article
Putting the parts-to-picker idea into practice, the robotic mobile fulfillment system (RMFS) deploys robots to bring racks to stationary pickers so that the pickers focus only on order picking and the racks can be concurrently moved. An order sequencing and rack scheduling policy determines the processing sequence of given orders, as well as the al...
Article
In the make-to-order (MTO) supply chain, for enticing the retailer to choose a shorter delivery lead-time, which improves the manufacturer's wholesale prices, the manufacturer adopts the production time hedging (PTH) strategy as an incentive. Since the profit of the retailer depends not only on the quoted delivery lead-time (QDLT) but also on the r...
Article
Traditionally, firms often run independent promotional activities to attract consumers and improve their competitiveness. With the rapid development of three-dimensional (3D) printing, also known as additive manufacturing, a growing number of firms in different markets cooperate to conduct cooperative promotion to meet consumer demand. Different fr...