Suzana Basaruddin

University of Kuala Lumpur | unikl · Malaysian Institute of Industrial Technology

The advent of technology has brought about a significant transformation in the field of waste management, facilitating the implementation of more effective and environmentally sustainable approaches to address the escalating environmental issues faced. A bibliometric analysis conducted to explore further on existing literatures and research within...

Rapid technology advancement and global pandemic indicates that consumers are more concerned about to get fast and quality products, especially for mother and baby products. To get the mother and baby needs, it must be convenient to purchase and comply with certain level of quality standards. Previous studies have placed too much emphasis on busine...

Without a proper record system, it becomes difficult for the Research Management Centre (RMC) of higher institutions to monitor the progress of the research project in terms of budget used, percentage of completion and output from the research. It also became difficult for the RMC to gather accurate information to produce reports for Malaysia Resea...

Leadership and knowledge are two inseparable things. If you want to be a good leader, then you need to fill yourself with enough knowledge. Leaders who are less or ignorant, their leadership will be lame and imperfect. Just as everything requires knowledge, so does leadership. Relevant knowledge such as management, finance and welfare needs to be k...

Abstrak-Keberkesanan pengurusan aduan dan maklumbalas memberi impak yang besar kepada reputasi sesebuah Institut Pengajian Tinggi (IPT) di kalangan pemegang taruh (stakeholders).Ia dapat membantu memastikan IPT memenuhi kepuasan pelanggan. Namun begitu, IPT yang masih menggunakan kaedah manual dalam pengurusan aduan dan maklumbalas mengalami masala...

Cardiovascular or heart disease has contributed to number one mortality in Malaysia since over a decade. Cardiovascular or heart disease mobile apps is no more exclusive activity of the medical and health field. Massive amount of cardiovascular related mobile apps available around the world in order to provide information, early diagnosis, monitori...

The effectiveness of complaint and feedback management is important to ensure UNISEL meets customers’ satisfaction and it has a significant impact on UNISEL's reputation among the stakeholders. However, UNISEL are currently experiencing problems in handling customers’ complaints effectively as it has been using the manual system to manage the compl...

Taxonomy is a system used to classify and organize things. In the context of system management, taxonomy can help to organize and classify information and features based on the similarities and differences of the concepts behind those features. This may then appear as categories within a blog or news page, or sections within a website, or metadata...

Di Malaysia, kajian masa kini menunjukkan adanya peluang menggunakan Perantara Realiti (Augmented Reality – AR) yang dipasang dalam telefon bimbit untuk tujuan meningkatkan pengalaman semasa melancong ke tempat menarik; namun ia masih kurang dimanfaatkan. AR mudah alih (Mobile AR- MAR) boleh membantu pelancong memahami persekitaran yang tidak diken...

Over recent years Web Based Systems have evolved due to improvements in security and technological advances. In most businesses, deploying a web-based system will lead to the streamlining and improvement of business processes. Currently, Universiti Selangor (UNISEL) still use traditional paper-based for managing research grant management processes...

Virtual reality is a promising technology that shows rapid growth in recent years. In some virtual reality practicality cases, users perceive symptoms that are similar to motion sickness. This symptom occurs due to cyber sickness or simulation sickness. Apparently, there are many factors that could contribute to cyber sickness. This study will focu...

Institutions of Higher Learning as a mass provider of knowledge, have been looking at knowledge management concepts to manage their knowledge. One of the ways of applying knowledge management is by using the corporate memory approach. Corporate Memory acts as brain of organization that store and enable access of organization records and experiences...

Innovation has long been recognized as an important driver and cultivator for organization growth and production of quality new product and services. There are several innovation measurement models or frameworks that can be used to assess innovation. Innovation value chain is one of the assessment tools that can be used to assess innovation process...

Innovation has long been recognized as an important driver and cultivator for organization growth and production of quality new product and services. There are several innovation measurement models or frameworks that can be used to assess innovation. Innovation value chain is one of the assessment tools that can be used to assess innovation process...

Indigenous Knowledge (IK) has known to be long exist and used by the local people in certain environments in making their living. This knowledgeis vital and crucial for the sustainability and the existence of a society and therefore need to be preserved from extinction. Currently, most knowledge organization models are static and difficult to be ma...

Innovation is an important aspect for organization to succeed in the competitive environment. Although innovation in organization can be seen through many perspectives, innovation value chain is helpful to view innovation. As sometimes organization could not find what are the reason and weaknesses that affect unsuccessful innovation implementation,...

Community ICT hubs provision in rural areas has been recognised as a promising tool to improve ICT literacy especially in developing regions. However, there are particular challenges in sustainable community ICT hubs provision that lead to low success rates and consequently derive economical, institutional, social, and cultural aspects consideratio...

Knowledge in organization, supported by appropriate technology will produce organizational memories that provide necessary support for organization to learn and grow. As the scope of organizational memory in one organization is too broad, it is necessary to classify them into acceptable narrower view. Using organization memory computer base literat...

Government provides public ICT hubs to ensure that community is ICT literate. Selangor state government sponsors public ICT hubs in order to address the digital divide issues especially in the rural area. This study was designed to determine the factors that influence the success and sustainability of ICT hubs that were provided by the Selangor Sta...

This paper focused on the Knowledge Management (KM) processes at the Faculty of Industrial Information Technology (FIIT), Universiti Industri Selangor (UNISEL). The processes of KM studied here are Knowledge Capturing, Organizing, Refining and Transferring. KM has become an important to the organization, as it combines both the tacit and explicit k...

The purpose of this paper is to determine the existence of the Knowledge Management (KM) processes among academicians. The processes of KM studied here are knowledge capturing, organizing, refining and transferring. A questionnaires survey method was adopted ‘and conducted at the Faculty of Industrial Information Technology (FIIT), Universiti Indus...

Technically, a project ends when the project closure and product handover are undertaken. However, the results of the project, specifically the product that the project has borne, will take on a new life in the user environment. The processes undertaken to ensure the usability and effectiveness of the product in that context will determine the prod...