Sushanta Mishra

Indian Institute of Management Bangalore | IIMB · Faculty of Organizational Behaviour and Human Resources Management

The COVID-19 pandemic introduced widespread stigma toward individuals who contracted the virus, impacting social interactions and perceptions within communities. This study aimed to understand personal and perceived parental stigma toward COVID-19 survivors among Indian college students, examining how this stigma varies based on the relationship cl...

Abstract Purpose: Scholars have highlighted personal interactions between employees and their leaders in an increasingly distributed and hybrid work environment as an essential mechanism that engages employees toward organizational goals. Enhanced employee engagement significantly contributes to sustained organizational performance and growth. Whil...

The current study investigated the motives that underlie support for COVID-19 preventive behaviorsin a large, cross-cultural sample of 12,758 individuals from 34 countries. We hypothesized that the associations of empathic prosocial concern and fear of disease, with support towards preventive COVID19 behaviors would be moderated by the individual-l...

With the COVID-19 pandemic, behavioural scientists aimed to illuminate reasons why people comply with (or not) large-scale cooperative activities. Here we investigated the motives that underlie support for COVID-19 preventive behaviours in a sample of 12,758 individuals from 34 countries. We hypothesized that the associations of empathic prosocial...

Coronavirus Anxiety Scale (CAS) is a widely used measure that captures somatic symptoms of coronavirus-related anxiety. In a large-scale collaboration spanning 60 countries (Ntotal = 21,513), we examined the CAS’s measurement invariance and assessed the convergent validity of CAS scores in relation to the fear of COVID-19 (FCV-19S) and the satisfac...

Purpose The importance of mental wellbeing and the need for organizations to address it is increasing in the post-pandemic context. Although Artificial Intelligence (AI) is increasingly being adopted in HRM functions, its adoption and utility for enabling mental wellbeing is limited. Building on the Open System Theory (OST) and adopting the technol...

Based on the conservation of resources theory, the present study investigates if the fear of career harm influences employees’ knowledge hoarding behavior. The study further examines felt violation as the predictor of employees’ fear of career harm. The study also explores leader-member exchange as a boundary factor influencing the effect of felt v...

Using cross-sectional data from N = 4274 young adults across 16 countries during the COVID-19 pandemic, we examined the cross-cultural measurement invariance of the perceived vulnerability to disease (PVD) scale and tested the hypothesis that the association between PVD and fear of COVID-19 is stronger under high disease threat [that is, absence of...

Using cross-sectional data from N = 4274 young adults across 16 countries during the COVID-19 pandemic, we examined the cross-cultural measurement invariance of the perceived vulnerability to disease (PVD) scale and tested the hypothesis that the association between PVD and fear of COVID-19 is stronger under high disease threat [that is, absence of...

Purpose The fear of the pandemic, confinement at home and the need to work created a unique situation. The pandemic catalyzed work-from-anywhere practice by adopting information and communication technologies (ICT) across all industries. While ICT saved organizations, it increased technostress among the workforce. A better understanding of the adve...

Culture is critical in organizations, particularly in Research and Development (R&D) activities. The present study explored the facets and drivers that facilitated culture formation in an R&D setting. We focused on the Indian Space Research Organisation (ISRO), which had been able to develop closely guarded space technology indigenously. Based on i...

The chapter looks at individual careers from a family lens. The chapter describes the real story of Keshav (name changed) to highlight the challenges an individual faces in today's context. The following quote captures a facet of the discussion: I passed every possible curve of my social circle only to find Nothing. And when I returned home, I foun...

The current study investigated the motives that underlie support for COVID-19 preventive behaviorsin a large, cross-cultural sample of 12,758 individuals from 34 countries. We hypothesized that the associations of empathic prosocial concern and fear of disease, with support towards preventive COVID-19 behaviors would be moderated by the individual-...

Competency models describe desired behaviours, skills, and attributes to facilitate organisational goals' achievement. The primary focus of a competency model is to align individual behaviours to organisationally expected behaviours. Given that employees’ ethical behaviour has become the sine qua non for organisations, it is surprising to see the a...

Healthcare professionals such as nurses faced a tough time during the pandemic. Despite the personal and professional challenges, they contributed immensely during the pandemic. However, there were variations in nurses’ work engagement during the pandemic. One reason could be their personality, especially neuroticism. Neuroticism represents individ...

COVID-19 is an infectious disease that has widened the gap between victims and non-victims in society. Understanding how individuals support and assist COVID-19 sufferers in a pandemic crisis is critical. Thus, this study aims to qualitatively evaluate the prosocial intention and types of prosocial behavior toward COVID-19 victims by low socioecono...

Purpose Social enterprises (SEs) have experienced unprecedented uncertainty due to COVID-19, and it has challenged the fundamental assumptions underlying the SEs. Little is known about the strategic response of SEs when their fundamental characteristics are being challenged. The purpose of this paper is to explore – how do SEs respond to a crisis c...

Employee engagement is critical for the sustenance of organizations. Scholars have highlighted that the employer-employee interaction is an essential mechanism that enhances employee engagement. The communicative and interactional features of AI applications in HRM allow for a personalized and individualized approach to employees. The proliferation...

One of the world’s largest economies, India has witnessed remarkable transformations in industrial operations and the concurrent management of human resources in the last two decades. The twenty-first century is marked by massive changes such as the advent of global business practices, the rise of technology-based entrepreneurship, gig work, and di...

Technology is central to the work-life of professionals in the information technology (IT) domain. However, inadequate attention has been paid to technology as an antecedent of IT professionals' work outcomes, such as turnover intention and work exhaustion. In the present work, we conducted a mixed-method study. In Study 1, we used an inductive qua...

Customers play a significant role in motivating frontline employees. However, little research has examined the impact of employees’ interactions with external beneficiaries in explaining service performance. In the present study, we borrowed from the job characteristics model and social exchange theory to build our model. Drawing on data from 889 f...

Increasing depression and mental health problems among the elderly during the pandemic have become a grave concern. In the present study, we borrowed from the emotional contagion theory and examined the association between social media use (SMU) and depression among the elderly during the pandemic. Our findings suggest that active but not passive S...

Over the years, management education has evolved and emerged as a key contributor toward developing business management acumen. This is reflected in the continued relevance of management education, expansion of business schools globally and in India. Given the rapid changes in the business environment and the need to respond effectively, there has...

The purpose of the study is to comprehend the approach and adaptation of Research and Development (R&D) professionals in managing work and non-work life during Covid-19. Besides it investigates the influence of organizational culture on extra-role behavior both within and outside the organizational boundaries during uncertainty. Being an explorator...

Small firms make huge contributions to the circular economy. However, the survival of these firms has been a concern, more so in the context of COVID-19. Hence, it is critical to understand the factors predicting business survival chances of small firms. The present study examines whether owners’ resilience (a psychological resource) is positively...

The “war for talent” is not limited to developed economies but has become a common feature in emerging economies such as India. From the sociocultural perspective, India represents one of the oldest cultural heritages with distinct cultural values. The cultural difference may contribute to explain organizational practices toward talent retention. I...

Network theory and research have identified the powerful dynamic of homophily whereby individuals are more likely to connect with similar rather than dissimilar others. However, less is known about when individuals might connect with dissimilar others to enhance organizational diversity benefits and mitigate social exclusion. This study builds upon...

Employee perception of climate for trust and fairness of practices in the organization is a critical factor driving employee satisfaction and engagement, contributing to its sustained performance and growth. Communication between the employees and the top leadership is an essential mechanism that bridges the differences and helps align the employee...

COVID-19 and its consequences induced many challenges for individuals, and many of them experienced financial fragility. Financial optimism is crucial in this situation as it helps individuals and organizations recover from such situations. We argue that financial fragility has a long-term consequence on individuals and examined the adverse effect...

Subjective career success continues to be a critical topic in careers scholarship due to ever changing organizational and societal contexts that make reliance upon external definitions of success untenable or undesirable. While various measures of subjective career success have been developed, there is no measure that is representative of multiple...

Guest Editors: Arup Varma (Loyola University Chicago, USA) Ashish Malik (University of Newcastle, Australia) Hemant Merchant (University of South Florida, USA) Sushanta Kumar Mishra (Indian Institute of Management Indore, India) Parth Patel (Newcastle University, UK/Australian Institute of Business, Adelaide)

Using survey data of college students in India, we investigate whether optimistic bias among individuals in COVID-19 increases risk-taking behavior. We also explore whether participants' optimistic bias differs depending on their degree of closeness with the other person. We found that the presence of friends instead of neighbors/strangers make par...

Purpose: A better understanding of applicant attraction enables organizations to manage their talent needs, thus enhancing HR effectiveness. Even though generational difference exists in modern organizations, scholarly work investigating the salient predictors of applicant attraction between the Gen-X and millennial cohorts is missing. We attempt t...

Purpose: The present study examines the linkage between financial literacy and financial fragility during COVID-19. It further examines if financial literacy has a differential impact on financial fragility based on psychological (financial confidence), economic (wealth), and social (race) factors. Design/methodology/approach: We used nationally re...

With increased globalization, multinational enterprises (MNEs) have become pervasive in emerging economies such as India. Given that employee performance is multi-dimensional and culture-bound, the management of performance in MNEs is very critical for the successful implementation of their business strategy. We focus on promotions and incentives a...

Despite studies claiming gender inclusion is beneficial for organizations, the under-representation of females in the workforce is a reality. As recruitment practices impact employees’ entry into organizations, examining the salient predictors of job pursuit intention might foster gender inclusivity. Based on a mixed-method study conducted in two p...

Learning outcomes The learning outcomes are as follows: to understand the cultural and ethical dimensions revolving around the issue of female feticide; to apply the lens of institutional theory with respective change management measures; and to analyze and evaluate the impact of such intervention programs such as Beti Bachao Beti Padhao in the con...

Does the evolution of distinct practices influence the sectoral dominance of nations? In this review paper, we take an in-depth look at the convergence and divergence debate about HR practices in Asia. We extend the conversation to address specific competitive advantage of nations, such as China, in manufacturing and India, in information technolog...

Careers exist in a societal context that offers both constraints and opportunities for career actors. Whereas most studies focus on proximal individual and/or organizational level variables, we provide insights into how career goals and behaviors are understood and embedded in the more distal societal context. More specifically, we operationalize s...

The continuing war for talent requires business leaders to stay focused on the quality and mix of their applicant pool(s) at different levels of their organizations. As psychological needs, relational responsibilities, and key motivators differ across career stages, differentiated employee value proposition is critical, in order to attract the righ...

Spirituality is increasingly accepted as an emerging area in management literature. Spirituality in workplace was found to be positively related to job satisfaction, unit-level performance, and organization performance. India presents the perfect context to examine the relationship between spirituality and the workplace, given its history as the la...

This chapter presents a brief summary of the key points raised by the various chapters included in this volume. In order to present a comprehensive picture of the topic, we invited experts in the field to contribute to this volume and provide their scholarly perspectives. The resulting discourse presents a rich tapestry of findings, thoughts, and p...

Workplace loneliness has an adverse effect on both the employees and the organizations. Despite it being a pervasive issue, workplace loneliness has received scant attention in the domain of human resource management. To address the gap, we investigated the antecedent (core self-evaluation) and consequence (emotional exhaustion) of workplace loneli...

Technology is an integral part of the work life of any information technology (IT) professional. However, the influence of technology on career related outcomes of IT professionals is at best limited. Using the P-E fit perspective, the present study investigated the implications of the perceived fit/ misfit between the expected and the experienced...

With spirituality being brought to the fore of management and organisation studies, this timely collection takes a closer look at the relationship between religion and work in India. Bringing together experts from various backgrounds, this book provides a comprehensive review of the topic, addressing its key underpinnings and complexities. Spiritua...

We introduce career success schemas as critical for understanding how people in different contexts perceive and understand career success. Using a comparative configurational approach, we show, in a study of thirteen countries, that two structural characteristics of career success schemas—complexity and convergence—differ across country contexts an...

Whilst career proactivity has positive consequences for an individual’s career success, studies mostly examine objective measures of success within single countries. This raises important questions about whether proactivity is equally beneficial for different aspects of subjective career success, and the extent to which these benefits extend across...

Abstract Purpose - Drawing from the literature on person-environment fit and proactive personality, the present study empirically examines whether congruence between the proactive personality of a leader and his/her follower is facilitative/inhibitive of creativity of the follower. Design/Methodology/Approach - Data were collected in two waves fr...

Scholars have identified multiple antecedents of friendship ties like race, values, beliefs, and similarity of sex. In the present study, we have chosen a major but overlooked antecedent of friendship ties: language. As language has been found to be an important determinate of socio-cultural identity we argued that proximities in mother tongues wou...

Abstract Competency models describe desired behaviors, skills, and attributes that are intended to facilitate the achievement of organizational goals. The primary focus of a competency model is to align individual behaviors to organizationally expected behaviors. Given that the ethical behavior of employees has become the sin-qua non for organizati...

ABSTRACT The continuing war for talent requires business leaders to stay focused on the quality and mix of their applicant pool(s) at different levels of their organizations. As psychological needs, relational responsibilities, and key motivators differ across career stages, differentiated employee value proposition is critical, in order to attract...

Purpose The purpose of the study was to understand the influence of change in loneliness on the experience of depression among the students in a business school in India. Building on the literature, we argued the dynamic nature of loneliness and depression and subsequently explored the linkage between change in loneliness and associated change in...

Purpose Archival research is a much under-rated and under-utilized method of research in management studies. Yet multi-disciplinary undertakings being observed in recent times , such as in knowledge management systems, business history and social network studies, among others, indicate that there is a lot of potential to be explored. The purpose o...

Corporate responsibility is considered the “epitome of corporate ethics.” In “the balanced concept of the firm,” a corporation is seen as a moral agent that has a balanced approach to managing three interrelated and equally important responsibilities viz. economic, social, and environmental. The case study aims to advance our understating of the “t...

Purpose Teacher effectiveness has been a matter of concern not only for the parents and students but also for the policy makers, researchers, and educationists. Drawing from the “self-efficacy” theory (Bandura, 1977), the purpose of this paper is to explore the relationship between teacher self-efficacy and teacher effectiveness. In addition, it ex...

A multiphase study involving 1,285 respondents was conducted to answer an important yet overlooked question: for a job requiring frequent informal communication with superiors, should an organization focus more on selecting employees with higher trait-like willingness to communicate or on providing an environment where the flow of communication is...

Corporate responsibility is considered the “epitome of corporate ethics.” In “the balanced concept of the firm,” a corporation is seen as a moral agent that has a balanced approach to managing three interrelated and equally important responsibilities viz. economic, social, and environmental. The case study aims to advance our understating of the “t...

Purpose – The present study is based on two samples from two occupational groups (one among medical representatives in pharmaceutical industry and other among frontline employees in hospitality industry). The study found support for the moderation effect of perceived organizational support (POS) on the emotional dissonance-emotional exhaustion as w...

Purpose – The purpose of this paper is to explore the process in which the software engineering students construct their professional identities. Design/methodology/approach – The study followed the qualitative method using grounded theory methodology to examine the process of identity construction. Data were collected from final year software eng...

Culture is as an intangible resource as it plays significant rolefor the success of an organization.Research on organization studies argued that for their survival and prosperity, organizations must ‘fit’the environment in which they are embedded including culture of the environment in which the organization operates. In fact cultural boundaries be...

HCL Technologies Ltd., India's fastest growing IT services company, had radically improved its performance since the announcement of its famous "Employee First, Customer Second" strategy. Although sales, customer and employee satisfaction had significantly increased, HCL still lagged its competitors on overall profitability. With manpower costs acc...

Research suggests that IT (Information Technology) professionals exhibit higher levels of turnover intention and report higher stress levels as compared to other professionals. Despite a good deal of research on IT professionals, it is believed that there are many potential avenues which have the potential to explain their work behavior. Using a mi...

Taking cues from interactionist model of personality research, we reasoned that situational variables interact with individual traits to influence upward communication. Based on a sample of 781 employees across multiple firms in India, we found that subordinates alter their communication behavior as per their perception of superior’s power. Further...

Accepted for Presentation

Purpose – Based on two studies on different occupational groups, the purpose of this paper is to examine the relationship between perceived organizational support (POS) and different forms of emotional labor. Drawing from social identity theory, the present study extends the social exchange theory to provide an alternate explanation to the above re...

Accepted for Presentation

Accepted

Accepted for Presentation

In early 20th century, Max Weber, in his seminal treatise ‘The religion of India — The sociology of Hinduism and Buddhism,’ argued that capitalism would remain weak in India because the ancient religions of India have no element of the Protestant ethic, a necessary element for the growth and development of capitalistic thoughts. Weber argued that t...

Following the grounded theory approach among IT professionals in India we explored the contribution of technology allocation on their behavior. . We found that IT professionals evaluate the technology allocated to them based on their individual perceptions and needs. This evaluation, either positive or negative, influences their work outcomes. Furt...

In contrast to the general notion, recent studies presented a negative or insignificant relationship between prior related work experience (PRWE) and job performance (JP) and suggestively attributed the theoretically inconsistent results to individual factors. Using a sample of 688 sales persons in the insurance industry, the present study found su...

Despite the rising importance of globalisation in the marketing field, researchers have given little attention to how it might affect brand name preference for a new product. This article examines the impact of brand globalness (global versus local brand) on consumer evaluation of new product branding strategies (new brand versus extended brand). U...

The linkages among emotional labor strategies, emotional exhaustion and turnover intention were examined among the pharmaceutical representatives in India. The study found the indirect linkage of emotional labor strategies (surface acting and deep acting) on turnover intention through emotional exhaustion. The study also found evidence of the moder...

Provided is a process for the preparing 1-phenyl-3-dimethylaminopropane derivatives of formula I, (The formula should be inserted here) and its pharmaceutically acceptable salts thereof via novel intermediates.

The study investigates the linkage of perceived external prestige with emotional exhaustion and turnover intention. On the basis of a sample of 484 medical sales employees, the present study found support for the assertion that employees’ perception about the external prestige of their organization is negatively related to both emotional exhaustion...

The present research explores the relationship of emotional labor strategies (i.e., surface and deep acting) with emotional exhaustion, organizational commitment, and turnover intentions among employees in the hospitality industry in India. Data were collected from 204 frontline hotel employees representing different departments. The results of the...

The study investigates the relationship between prior job experience and current academic performance among management students in India. It further explores the impact of individual and situational factors on the above relationship. Based on a longitudinal study spanning over nine months in the academic year 2010–11 among a sample of 324 managemen...

With the increasing importance of customer service in sustaining competitive advantage, one of the challenges before the organizations is how to motivate their employees to perform desired emotional labor during customer interactions. The present study examines the linkage between perceived external prestige and emotional labor strategies among the...

Based on a study of 523 medical sales representatives, the present study investigates the relationships among employees' perception about organizational image, organizational support, and the way they perform their emotional labor during customer interaction. As predicted, the study found support for a positive relationship of both perceived organi...