Susanna Martikainen

Susanna Martikainen
  • PhD, MSc, BA
  • University of Eastern Finland

About

20
Publications
2,693
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278
Citations
Introduction
My research focuses on user participation in the development of information systems, particularly within the context of health and social care. I am especially interested in exploring the usability and user-centered design of these systems to enhance their effectiveness and ensure they meet the needs of end users.
Current institution
University of Eastern Finland

Publications

Publications (20)
Article
Full-text available
Background: The integration of health care and social welfare services together with the consolidation of health care information systems (HISs) and client information systems (CISs) has become a timely topic. Despite this development, there is a scarcity of systematic research on physicians', registered nurses' (RNs) and social welfare profession...
Article
Full-text available
Digitalisaatio on keskeinen keino lisätä sosiaali- ja terveydenhuollon palvelujen saatavuutta ja laatua hyvinvointialueilla. Digitaalisten palvelujen todellisesta käytöstä ja käyttökokemuksista tiedetään vasta vähän. Tutkimuksen kohteena oli keskisuuren hyvinvointialueen asukaskehittäjien sosiaali- ja terveydenhuollon digipalvelujen käyttö.Poikkile...
Article
Full-text available
Background While digital health and social services offer promising solutions, they often overlook the perspectives and needs of older adults. This study aims to comprehensively investigate the preferences of older adults regarding the use and development of digital health and social services. Methods The survey spanned from 19 March to 31 March 2...
Article
Full-text available
Background: Computerized clinical decision support systems (CDSSs) are increasingly adopted in health care to optimize resources and streamline patient flow. However, they often lack scientific validation against standard medical care. Objective: The purpose of this study was to assess the performance, safety, and usability of a CDSS in a univer...
Article
Full-text available
Sosiaali- ja terveydenhuollon päätehtävänä on edistää kansalaisten hyvinvointia ja terveyttä sekä hoitaa sairauksia mahdollisimman hyvin. Tämä tavoitetaan oikea-aikaisilla ja oikeilla päätöksillä, hyvällä hoidolla sekä diagnostiikalla. Tiedonhallintaan tarkoitetuilla asiakas- ja potilastietojärjestelmillä on merkittävä rooli edellä mainittujen päät...
Chapter
Full-text available
Monitoring the experiences of social welfare professionals with client information systems (CISs) is necessary in the digital transformation of the social service systems. Digitalization is one of the most significant developments that have changed human society, infiltrating almost all human activity. In social welfare and healthcare, digitized te...
Article
Human-centered design methods should be implemented throughout the client information system (CIS) development process to understand social welfare professionals’ needs, tasks, and contexts of use. The aim of this study was to examine Finnish social welfare professionals’ experiences of participating in CIS development. A national cross-sectional w...
Article
Full-text available
Background Atrial fibrillation (AF) is the most common tachyarrhythmia and associated with a risk of stroke. The detection and diagnosis of AF represent a major clinical challenge due to AF’s asymptomatic and intermittent nature. Novel consumer-grade mobile health (mHealth) products with automatic arrhythmia detection could be an option for long-te...
Preprint
BACKGROUND Atrial fibrillation (AF) is the most common tachyarrhythmia and associated with a risk of stroke. The detection and diagnosis of AF represent a major clinical challenge due to AF’s asymptomatic and intermittent nature. Novel consumer-grade mobile health (mHealth) products with automatic arrhythmia detection could be an option for long-te...
Article
Full-text available
Information systems development should be based on a strong understanding of users and their needs, tasks and context of use. Moreover, the systems should be evaluated with users during the development process and after deployment. Although nationally a lot of resources are used on the development of IT systems, research into the topic is scarce fr...
Article
Background End-user participation is essential to the development of health information systems (HIS) that are useful for clinicians and support their routine work. However, few studies have investigated end users’ experiences with HIS development and their preferred ways of participation in it. Objectives This study examined the participation exp...
Article
Full-text available
Loppukäyttäjien osallistuminen potilastietojärjestelmien kehittämiseen on keskeistä, jotta järjestelmiä voidaan kehittää heidän tarpeitaan vastaaviksi ja työtehtäviin sopiviksi. Sairaanhoitajien ja lääkärien osallistumista käyttämiensä tietojärjestelmien kehittämistyöhön selvitettiin valtakunnallisten kyselytutkimusten avulla. Sairaanhoitajien aine...
Article
Full-text available
Prior research shows that clinical users’ experience of healthcare IT systems in Finland is poor. Research shows further that physicians are highly critical of the perceived lack of user participation in systems development, but developers of the same systems argue that they do work with users and are highly interested in their views. This study ai...
Article
Background and purpose: Recent research showed that physicians in Finland were highly critical of their information technology (IT) systems. They were also critical of the methods of collaboration with the developers of the health IT systems (HITS) in use at the time of the questionnaire. This study turned the set-up around and asked systems devel...
Article
Full-text available
Information systems in healthcare need to be designed and developed in a collaborative way. However, existing collaborative methodologies for the parallel development of healthcare work and information systems are vague and fragmented. Furthermore, they neither address people-centred healthcare nor limited-resource contexts. In this paper we introd...
Article
To learn (1) about the kind of experiences that physicians have with participation in healthcare IT development; (2) whether physicians are interested in participating in IT development activities, and if so, how; and (3) the visions that physicians have regarding future IT systems. A web-based questionnaire which was answered by about one-third of...
Article
Full-text available
Tutkimuksen tavoitteena oli selvittää lääkärien kokemuksia ja näkemyksiä terveydenhuollon tietojärjestelmien kehittämistyöstä ja ‐tarpeista. Aineisto kerättiin keväällä 2010 osana valtakunnallista ”Tietojärjestelmät lääkärin työvälineenä” kyselytutkimusta. Kyselyyn vastasi kolmannes kaikista potilastyötä tekevistä lääkäreistä (n=3929). Tulokset oso...
Article
Healthcare information systems are accused of poor usability even in the popular media in Finland. Doctors especially have been very critical and actively expressed their opinions in public. User involvement and user-centered design methods are seen as the key solution to usability problems. In this paper we describe a research case where participa...

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