Susan Henczel

Susan Henczel
RMIT University | RMIT · School of Business IT and Logistics

BBus(InfoLibMgt), MBus(IT)

About

33
Publications
26,210
Reads
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326
Citations
Additional affiliations
June 2012 - present
RMIT University
Position
  • Lecturer

Publications

Publications (33)
Thesis
Full-text available
Over recent years professional associations have experienced declining membership and participation levels across the professions globally. This is true for the national library associations that operate as the peak bodies for the profession of librarianship in their respective countries. As peak bodies they have responsibility for the accreditatio...
Conference Paper
Full-text available
This paper provides an overview of a doctoral research study of the impact of national library associations. The study adopts, with slight modifications, the impact assessment framework provided by ISO 16439:2014 Methods and Procedures for Assessing the Impact of Libraries. Being a phenomenological study it uses a qualitative methodology including...
Conference Paper
Full-text available
This paper situates the information audit within the broader environment of enterprise information management (EIM) and associated audit functions. In recent years, information audit has widened its horizons of application, moving beyond the Library and Information Sciences (LIS) space and into the operational world of enterprise management. As wel...
Research
Full-text available
IS840 Minor Thesis, Master of Business (Information Technology), Department of Information Management & Library Studies, Faculty of Business, Royal Melbourne Institute of Technology, 1998.
Article
Full-text available
This paper provides an overview, including methodology and preliminary findings, of a current and ongoing doctoral research study of the impact of national library associations. The study uses the impact assessment framework provided by ISO16439:2014 Methods and procedures for assessing the impact of libraries. If the professional associations supp...
Conference Paper
Full-text available
If professional associations supporting the library and information profession are to survive they must understand what difference they make to the members of the profession, to the employers of those members and to the profession. The research discussed in this paper aims to contribute to that understanding. This paper presents a summary of the...
Conference Paper
Full-text available
Predictions of the emergence of a ‘human age’ where human potential is the driving force behind business success and economic progress, presents our professional associations with an opportunity to become catalysts for change for the future development and sustainability of our profession. Successfully leveraging the potential of our profession thr...
Conference Paper
Full-text available
This paper explores the roles and responsibilities of today’s professional associations in developing, maintaining and sustaining the professionalism that underpins the profession of librarianship. These include the activities and processes that establish boundaries for the profession; stake the territory in which the profession operates; promote t...
Article
Full-text available
The Geelong Regional Library Corporation in partnership with the city of Greater Geelong (CoGG) Aged and Disability Services, was selected for the State Library of Victoria's 2010 Pierre Gorman Award to develop a disability awareness training scheme for library staff (DATS). DATS aimed to increase the awareness of a broad range of disabilities whic...
Conference Paper
Full-text available
The special library environment is a unique one, with emerging technologies and evolving user expectations, combining with diminishing budgets, constantly challenging the special librarian to do more with less. While willing to rise to this challenge, the special librarian is often surrounded by legacy collections, systems and processes that absor...
Article
Full-text available
Purpose – This paper seeks to examine three types of measurement and evaluation currently used in the special library environment and to identify the relationships that must exist between the individual measurement processes to enable holistic and strategic evaluations of special libraries to take place. Design/methodology/approach – Looks at how r...
Article
Full-text available
User profiling enables information professionals to understand each individual's or group's information needs (content, level, parameters), what that information will be used to support (task association, outputs/goals), what the optimum delivery mechanism is (frequency, format, place), and what constraints exist, usually caused by technical infras...
Article
Full-text available
For libraries to provide and maintain collections that meet the needs of their diverse community groups, expertise must be developed in sourcing, evaluating, selecting, acquiring, cataloguing and processing in an ever-growing range of languages. A unique partnership in Melbourne, Australia, provides the combined expertise of a bookseller and a cata...
Article
Full-text available
Article
Full-text available
Explains the information audit as a process to determine the current information environment by identifying what information is required to meet the needs of the organization. Discusses the relationship between information management and knowledge management and describes the seven stage information audit model. (LRW)
Conference Paper
Full-text available
As we’ve all discovered, things can’t remain as they were 10, 5, or even 2 years ago. Whether due to economic rationalism, declining budgets or bad management decisions we’ve all seen, and many have personally experienced, the downsizing, amalgamation and closure of corporate libraries. Many of those that are busy with surviving are not looking ver...

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