Stijn Hoppenbrouwers

Stijn Hoppenbrouwers
Hogeschool Arnhem and Nijmegen | HAN · Research Group for Model-based Information Systems

PhD

About

155
Publications
41,752
Reads
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2,485
Citations
Introduction
Within the field of Information Systems, I am mostly interested in model-based approaches, including business rules, information modelling, BPM, etc.; I specialize in the communication about information systems and their design through models and other representations, looking for ways to make the development process more efficient, effective, agile, and accessible to participation by non-technical stakeholders.
Education
August 2000 - December 2003
Radboud University
Field of study
  • Computer Science
September 1993 - September 1994
Bangor University
Field of study
  • Linguistics
September 1988 - September 1993
Utrecht University
Field of study
  • English Language and Literature

Publications

Publications (155)
Article
PMD is a method to design for sustainable behavior change within organizations concerning the introduction of innovation. An earlier evaluation of PMD among users and a use case resulted in the need for refinements. In this paper, the authors describe the refined version of PMD and validate this in another case, in which a solution based on the int...
Chapter
The lexical definition of concepts is an integral part of Fact Based Modelling. More in general, structured description of term meaning, in many forms and guises, has since the early days played a role in information systems (data dictionaries, data modelling), data management (business glossaries for data governance), knowledge engineering (applie...
Chapter
Cognitive aspects like executive control functions, reasoning and abstraction have a crucial influence on modeling performance. Yet how are executive functions used in real modeling sessions and what individual differences exist? In this case study we analyse observations of three modeling sessions according to a coding scheme for behavioural obser...
Chapter
Full-text available
This paper is concerned with the teaching of enterprise modelling. Enterprise models play an increasingly important role in society. In general, such models are not created as mere “one off” artefacts. They rather have a life of their own, covering a broad range of uses (from analysis and understanding, via simulation and design, to execution and m...
Chapter
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In this paper, we present ten principles that, in our view, underlie and define the practice and science of ‘Fact Based Thinking’. In itself, Fact Based Thinking underpins Fact Based Modelling (FBM) in all its forms. FBM has been around for decades, and has brought forth a number of meta-models and formalizations. The principles as discussed in thi...
Conference Paper
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In this practice paper, we report the outcomes of a case study in a new Dutch hospital, where enterprise architects are working toward a 'lean' and 'simplified' EA model to align existing IT systems to new requirements. The objective of the case study was to examine if the developed EA model could support architects in selecting components of an ex...
Article
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Introducing new technology within an organization requires a change in its employees' ways of working and thinking. Such a change is necessary to increase the adoption of the technology. The main issue is that employees do not sufficiently grow with innovation being promoted. When a change program is initiated, often it focuses on a short-term chan...
Conference Paper
In this paper, we describe the development of a collaborative approach to elicit and analyse service process experience as part of a project commissioned by the Dutch Ministry of Infrastructure and Environment. We designed and deployed a model-based instrument for measuring the experiences of both the general public and the civil servants, involved...
Article
Full-text available
The benefits of enterprise modeling (EM) and its contribution to organizational tasks are largely undisputed in business and information systems engineering. EM as a discipline has been around for several decades but is typically performed by a limited number of people in organizations with an affinity to modeling. What is captured in models is onl...
Conference Paper
Due to the ubiquitous deployment of information systems in today’s organizational work settings, the importance of process modeling skills is undisputed not only for techno-centric roles in organizations, but also for more business-oriented positions. The ability to understand and shape work processes through modeling practices is important to acti...
Conference Paper
Process modeling skills are strongly subject to individual differences in cognitive abilities. However, we lack systematic methods to analyze how psychological mechanisms facilitating cognition influence modeling skills. In this study, we develop a method for a more ecologically valid analysis of modeling behavior based on data from interviews, obs...
Article
Transitions that require flexibility and adaptability, such as losing a job or moving, can lead to a disruption of an existing balance for people with an intellectual disability. The difficulty associated with adaptation to new situations can lead to an accumulation of problems in multiple domains of life. This research sought to answer the questio...
Chapter
Full-text available
This chapter presents a communication perspective of enterprise architectures. We provide both a theoretical and a practical perspective of the issues involved in the communication of enterprise architectures. The general idea is that the chapter helps the reader see how architecture development and modelling can be optimally supported by discussin...
Chapter
This chapter will help you create good enterprise architecture models. To do so, we discuss the act of modelling as a goal-driven activity, the role of the stakeholders, as well as the modelling process in general. The chapter focuses on the key aspects of modelling: the use of abstraction levels, the choice of modelling concepts and relations, and...
Conference Paper
Enterprise modelling (EM) as a discipline has been around for several decades with a huge body of knowledge on EM in academic literature. The benefits of modelling and its contributions to organizational tasks are largely undisputed. Thus, from an inside-out perspective, EM appears to be a mature and established discipline. However, for initiating...
Conference Paper
Full-text available
Involving stakeholders in enterprise modeling, besides rendering valid models, also helps stakeholders articulate and align their views on their organization. This requires that stakeholders are able to understand and actively perform conceptual modeling for representing their views on enterprise structure and behavior. The specific skills required...
Conference Paper
Gamification as a topic is getting increasing attention within organizations as a method of organizing and structuring business processes. Gamification is about using game elements in a non-game context with the intention to effectuate a sustainable behavior change. In this paper we introduce Persuasive and Motivational Design (PMD) for information...
Conference Paper
Full-text available
During the execution of a flipped classroom course, chances increase students are not at the level scheduled in the initial planning with some students falling behind with their knowledge acquisition and others running ahead. In those cases, adding value during the in-class meetings is much harder for teachers, as they have to take care of all the...
Article
Full-text available
Collaborative modeling is one of the approaches used to enhance productivity in many enterprise modeling and system development projects. Determining the success of such a collaborative effort needs an evaluation of a number of factors which affect the quality of not only the end-products - the models, but also that of other modeling artifacts: the...
Conference Paper
This paper describes the design case of Wijchen Gezond. A participatory design project has been set up by a civil initiative which aspires Wijchen to become the 'healthiest' town of the Netherlands. We describe the design vision, design approach and first experiences designing in –and with-Wijchen. Moreover we reflect on the challenges we meet in a...
Conference Paper
This paper describes the design case of Wijchen Gezond. A participatory design project has been set up by a civil initiative which aspires Wijchen to become the 'healthiest' town of the Netherlands. We describe the design vision, design approach and first experiences designing in –and with-Wijchen. Moreover we reflect on the challenges we meet in a...
Article
We propose an approach for capturing evolving requirements for work support systems that are organically created by co-workers in self-organized, networked organizations. It is in the nature of such organisations that comprehensive design-time capturing of the volatile taskrelated functional requirements is not possible. Therefore, we advocate a co...
Conference Paper
Full-text available
In this paper we discuss mixed-method research in HCI. We report on an empirical literature study of the NordiCHI 2012 proceedings which aimed to uncover and describe common mixed-method approaches, and to identify good practices for mixed-methods research in HCI. We present our results as mixed-method research design patterns, which can be used to...
Conference Paper
Full-text available
In this paper we discuss mixed-method research in HCI. We report on an empirical literature study of the NordiCHI 2012 proceedings which aimed to uncover and describe common mixed-method approaches, and to identify good practices for mixed-methods research in HCI. We present our results as mixed-method research design patterns, which can be used to...
Book
Full-text available
Results of a week of research and co-creation on the future of education. (Dutch)
Conference Paper
We discuss our investigation into the conceptual understanding that students have of common concepts used for conceptual modeling (e.g., actors, processes, goals). We studied if and how those understandings may change over time during a student’s progress through their academic curriculum. To do so, we performed a longitudinal study with a group of...
Article
Full-text available
The authors discuss the use and challenges of identifying communities with shared semantics in Enterprise Modeling (EM). People tend to understand modeling meta-concepts (i.e., a modeling language's constructs or types) in a certain way and can be grouped by this conceptual understanding. Having an insight into the typical communities and their com...
Conference Paper
Full-text available
Conceptual modelling involves many higher order cognitive processes, such as relational reasoning and abstraction, which are based on integration and maintenance of information. Evidence from cognitive psychology suggests that these processes are subject to individual differences which cannot be explained by training and experience alone. In this r...
Article
The authors present an integrated overview and extension of a conversational approach to support analysis and design of goal-driven and focused interaction between stakeholders and facilitators, to be specifically applied in collaborative modeling. Complementary to 'collaborative diagram drawing' approaches, the authors provide more focused and acc...
Conference Paper
Full-text available
In this paper we discuss our experiences with the 1:10:100 approach for organizing requirements elicitation in open innovation projects. 1:10:100 was originally developed to tackle the complexity of 'wicked' design problems, but also turns out to be a helpful means to organize requirements oriented pro ject conversations with heterogeneous groups o...
Conference Paper
Full-text available
Jaarlijks studeren in de opleidingen van de Informatica Communicatie Academie (ICA) driehonderd studenten af bij bedrijven en instellingen. De studenten bewijzen dat ze als startend professional kunnen functioneren. Bedrijven en instellingen stellen de bijdragen van studenten op prijs en geven afgestudeerden aanstellingen in de organisatie. De HAN...
Article
Adaptive Case Management is used to manage unpredictable processes. These processes are mostly knowledge oriented and different roles need to collaborate to carefully plan the next steps during the execution of a case. These next steps cannot always be planned ahead, but depend on events and changes and differ for each instance. During the executio...
Article
Full-text available
In this paper we discuss background considerations, domain properties, and some design principles for collaborative modeling environments combining the Business Rule Management approach and the Collaborative Modeling approach. The context focused on is that of translating law texts to operational processes and systems for implementing those laws in...
Article
In our ongoing attempt to create and support workable "rules of play" for effective, goal-driven conversations in the context of collaborative modeling, we have now reached a stage in which a first operational setup for such 'dialogue games' has been developed and tested. In this paper we present the basic, generic structure of a game-like procedur...
Article
Full-text available
In this paper we discuss the use and challenges of identifying communities with shared semantics in Enterprise Modeling. People tend to understand modeling meta-concepts (i.e., a modeling language's constructs or types) in a certain way and can be grouped by this understanding. Having an insight into the typical communities and their composition (e...
Article
In this paper we explore the subject of question asking as an inherent driver of enterprise modelling sessions, within the narrower context of the 'dialogue game' approach to collaborative modelling. We explain the context, but mostly report on matters directly concerning question asking and answer pre-structuring as a central issue in an ongoing e...
Article
Full-text available
In this paper we present our vision of how the practice of ontology analysis and engineering could be used to support the integration of conceptual models capturing various different aspects of an enterprise, originating from different stakeholders. Creating an overall enterprise model or architecture requires a deep understanding not only of what...
Chapter
Internal or external changes may force an organization to introduce new services, adapt existing services, or phase out services that have become obsolete. The impact of such changes usually goes beyond the functionality of the services alone. Sometimes, it also affects the systems that are used to run the services, new working procedures that need...
Chapter
Full-text available
In this chapter, we address the issue of communication with stakeholders in agile development projects. Our approach pivots round ‘communication situations’ that occur in such communication; we do not cover all communication that may occur in projects but focus mainly on the model-oriented kind and on situations in which stakeholders (apart from de...
Chapter
Full-text available
This paper reports on a case study of abstract reasoning in a real collaborative modeling setting. The study was conducted according to the behavioral observation principles of human ethology. Our findings indicate a relation between an individual’s executive functioning and his ability to do abstract reasoning. Furthermore, we find individual diff...
Article
Full-text available
This paper concerns a specific approach to analysing and structuring operational situations in collaborative modelling. Collaborative modelling is viewed here as 'the goal-driven creation and shaping of models that are based on the principles of rational description and reasoning'. Our long term goal is to use this analysis as a basis for improveme...
Article
Full-text available
In this paper we present our vision of how the practice of Ontology analysis & engineering could be used to support the integration of (conceptual) models capturing various different aspects of an enterprise, originating from different stakeholders. Creating an overall enterprise model (or architecture) requires a deep understanding not only of wha...
Article
In this paper, we describe our study on the relation between formation of abstractions and aspects of executive control in the context of process modeling. We have observed and recorded three business process modeling projects in different companies. We report on the findings resulting from the analysis of the first project. We find evidence that c...
Chapter
Many model-based methods in AI require formal representation of knowledge as input. For the acquisition of highly structured, domain-specific knowledge, machine learning techniques still fall short, and knowledge elicitation and modelling is then the standard. However, obtaining formal models from informants who have few or no formal skills is a no...
Conference Paper
We report on the development of a prototype dialogue game for FCO-IM. Dialogue games are systems for executing controlled conversations. As part of an ongoing effort to analyze and support collaborative modeling processes by means of dialogue games, we created a dialogue game prototype for essential parts of the FCO-IM modeling process. The project...
Chapter
Full-text available
Agile software development has evolved into an increasingly mature software development approach and has been applied successfully in many software vendors’ development departments. In this position paper, we address the broader agile service development. Based on method engineering principles we define a framework that conceptualizes an operationa...
Conference Paper
Full-text available
In this paper we discuss our preliminary work on clarifying the conceptual landscape of Enterprise Architecture. We do so to aid in the integration of conceptual models originating from different communities (of language users, concerns, viewpoints etc.). We propose that discovering the basic ontological structure used by these communities is neces...
Chapter
In our search for better understanding and support of the activities constituting collaborative modeling processes, we have developed a framework viewing them as enacted dialogue games. We have also developed and evaluated a number of experimental game-like procedures, exploring ‘modeling as a game’. In this chapter, we present our generalized find...
Article
Full-text available
We present a next step in our ongoing effort to conceive innovative support approaches for collaborative modeling. We propose to blend the well-established Collaboration Engineering approach (rooted in CSCW) with the Dialogue Game approach (rooted in Conceptual Modeling), viewing the second as a specialized extension of the first, and describing ho...
Conference Paper
Full-text available
This paper reports on a next step in a line of research taking the perspective that modelling as an activity is a ‘constrained conversation’. We focus on concrete communication situations in context of (enterprise) modelling sessions, with special attention to the involvement of ‘novice modellers’. We present some theoretical notions that are helpf...
Conference Paper
Full-text available
Collaborative modeling uses and produces modeling artifacts whose quality can help us gauge the effectiveness and efficiency of the modeling process. Such artifacts include the modeling language, the modeling procedure, the products and the support tool or medium. To effectively assess the quality of any collaborative modeling process, the (inter-)...
Article
Full-text available
Many model-based methods in AI require formal representation of knowledge as input. For the acquisition of highly structured, domain-specific knowledge, machine learning techniques still fall short, and knowledge elicitation and modelling is then the standard. However, obtaining formal models from informants who have few or no formal skills is a no...
Conference Paper
Full-text available
Understanding modelling behaviour is an important step towards situated modelling support, especially when aiming to actively involve the domain expert in modelling without expert interventions. In search for a hypothesis on which modelling acts humans exhibit naturally, this paper presents an exploratory study into the modelling approaches intuiti...
Conference Paper
Full-text available
This paper concerns the application of a gaming approach to the validation of ArchiMate models, with the aim of enhancing validation, by non-architects, beyond mere reading of the model. The game offers a guided process for systematic exploration of ArchiMate models, and for systematically raising questions about them. The development process and t...