Steven L. Grover

Steven L. Grover
Macquarie University · Management

Ph.D., Columbia University, New York

About

79
Publications
32,880
Reads
How we measure 'reads'
A 'read' is counted each time someone views a publication summary (such as the title, abstract, and list of authors), clicks on a figure, or views or downloads the full-text. Learn more
4,137
Citations
Introduction
Skills and Expertise
Additional affiliations
January 2002 - present
University of Otago
Position
  • Professor (Full)

Publications

Publications (79)
Article
Full-text available
Buoyed by recent calls for research to explore micro-level cognitive explanations for ambidexterity, this study examines how individuals' self-efficacy and resilience affect individual ambidexterity across different institutional environments. Building on social cognitive theory, we posit that self-efficacy enhances ambidexterity via resilience and...
Article
This paper explores how treating people respectfully affects performance and work effort based on individual differences in self-esteem. Appraisal respect encompasses admiration for skills and abilities, and recognition respect reflects treating people in accordance with their human rights. The findings show that extant self-esteem moderates the im...
Article
Full-text available
Affective organizational commitment is theorized and empirically tested as a key mediator between authentic leadership and desirable employee outcomes. The results of a two-wave survey of 830 business people in Australia support a serial mediation model of authentic leadership efficacy. Followers' perceptions of authentic leadership behavior influe...
Article
This study examines how individual optimism affects attributions about uncertain phenomena. Using a motivated reasoning lens, we theorize that optimism drives people to overestimate the effectiveness of measures meant to prevent accidents. We tested this theory with two studies. The first study assessed attributions about Malaysian Airlines flight...
Article
Full-text available
This study examines the conditions under which apologies help to elicit forgiveness and restore trust following trust violations between leaders and followers. The intentionality and severity of violations are examined in a critical incident study and a laboratory study. The results support a model in which forgiveness mediates the relation of apol...
Article
Full-text available
This article examines empirical links between a subordinate’s felt recognition respect from his/her supervisor, the subordinate’s appraisal respect for that supervisor, and bullying, work engagement, and organizational citizenship behaviour in Vietnam’s public sector. Data from 274 employees in six branches of a public sector agency were used to te...
Article
Full-text available
Purpose The purpose of this paper is to demystify the role of the personal resource of psychological capital (PsyCap) in the job demands-resources model. The theory suggests that personal resources directly influence perceptions of job demands, job resources, and outcomes. Alternatively, personal resources may moderate the impact of job demands an...
Article
In his seminal 1991 publication, March illustrates the continuum conception of exploration and exploitation by an organizational learning metaphor. Exploration involves allocating resources to experimentation. Exploitation involves doing known things better and focusing on execution. In March’s formal model, members of an organization deploy their...
Article
Purpose The purpose of this paper is to examine the interplay between different streams of trust and leadership and their impact on motivation and performance. The model answers recent calls for a better understanding of underlying mechanisms in these interactions. Design/methodology/approach The authors drew from contemporary leadership and tru...
Chapter
Full-text available
Negative leadership styles lay the groundwork for bullying to thrive, which negatively affects individual psychological health as found in previous research. However, because little is known in relation to how employees from high-power distance cultures such as Vietnam, experience the negative consequences of destructive leadership behaviors at wor...
Article
The subfield of organizational justice has entered young adulthood. Its scientific achievements from conception to contemporary applications are represented in The Oxford Handbook of Justice in the Workplace, edited by Russell Cropanzano and Maureen Ambrose. The Handbook highlights advances in the field’s theoretical foundations, measurements, and...
Article
Full-text available
The bureaucratic and impersonal nature of public management can fertilize workplace bullying and risks for psychological health and safety. Psychological safety climate (PSC) is an important indicator to reduce psychological hazards. Yet, there have been few studies conducted to examine the existence of PSC in the public sector in non-Western econo...
Article
Randomized clinical trials have demonstrated equivalency in survival outcomes for early stage breast cancer patients treated with either mastectomy or breast-conserving surgery (BCS) with radiation. Recent, state-level data confirm comparable survival outcomes. Using Surveillance Epidemiology and End Research (SEER) data, we sought to evaluate surv...
Article
Full-text available
Based on the job demands‐resources (JD‐R) model, this study examines the different ways that the personal resource of mindfulness reduces stress. Structural equation modeling based on data from 415 Australian nurses shows that mindfulness relates directly and negatively to work stress and perceptions of emotional demands as well as buffering the re...
Article
This paper builds on a contemporary cognitive approach to cultural differences - examining how people think, instead of what they think - conceived of broadly as analytic and holistic thought. We present the development and validation studies which introduce our 12-item Cultural Cognition Scale (CCS) to measure these tendencies. Our theoretical fra...
Conference Paper
This paper proposes that authentic leadership has positive effects across cultures, but for different reasons. We classify cultural values as broadly Eastern or Western by introducing a formula for calculating a Western Values Score (WV-Score) from existing indices. We theorize that followers with Western cultural values respond positively to the l...
Article
Full-text available
This study draws from Self-Determination Theory (SDT) to incorporate new sources of personal resources into the Job Demands-Resources (JD-R) model. Autonomy (perceived autonomy support, PAS) and mindfulness (open, receptive attention and awareness of the present) are elements related to self-determination that affect the roles of job resources and...
Article
This paper examines why followers engage in the trust recovery process, or not, when leaders have violated that trust. The trust literature has focused primarily on a victim experience to explain why people accept trust repair efforts or not, and in comparison, leadership research suggests that followers behaviors in leadership relationships depend...
Conference Paper
This study examines optimism through a motivated reasoning lens and investigates how people chose among various causal explanations for unknown phenomena. The case of missing Malaysian Airlines flight MH370 is used to test responses from undergraduate students. The results support a conceptualisation of optimism as a motivating factor that drives p...
Article
Models can provide mechanisms to improve system performance. This chapter presents the applied methods and techniques for modeling and controlling on micro-blog crawler. With the rapid development of social studies and social network, millions of people present or comment or share their opinions on the platform everyday, and as a result, produce or...
Article
This paper explores how trust is violated and restored in the leader–follower relationship by analyzing rich stories in everyday trust violation situations. The results suggest a dichotomy of how violations affect trust and its propensity for repair. Recoverable violations are common occurrences from which trust can be recovered, although repeated...
Article
The leader integrity literature has described how professional behavior influences perceptions of integrity, yet behavior in leaders’ personal lives potentially affects those perceptions. The present paper examined how personal life behavior affects leaders. We assessed high profile political sex scandals to explore the research questions of how in...
Article
This study extends the moral identity literature to show how followers' moral identity acts as a perceptual filter of leaders' honesty. Participants witnessed political leaders either lying or telling the truth in an experiment. Followers were more satisfied with honest leaders, and this effect was moderated by followers' moral identity: the more c...
Article
Organizational scholars have invoked the concept of respect and relegated it as a common sense, under-specified construct. This article analyzes the notion of respect by drawing on philosophy and defines respectful behavior as the manifestation of believing another person has value. Two types of respect are identified: appraisal respect is based on...
Article
The concept of respect has been invoked by organizational scholars but has been largely relegated as a common sense, under-specified construct. This paper analyzes the notion of respect by drawing on philosophy and defines respectful behavior as the manifestation of believing another person has value. Two types of respect are identified: Appraisal...
Article
Sex scandals of various forms have occurred throughout history and they are grist for the media mill. For example, Alexander Hamilton tarnished his political career in 1796 with an extramarital affair and Stephen Grover Cleveland paid child support to Maria Crofts Halpin for a child born out of wedlock when he was a bachelor, although he was electe...
Article
Full-text available
Background: The present study examined whether emotion dysregulation moderated the relations between depressive symptoms and HIV symptoms, HIV medication adherence, avoidant coping, and distress tolerance among people living with HIV/AIDS (PLHA). Methods: Participants included 115 individuals living with HIV/AIDS (16.8% female; Mage = 49.70, SD = 8...
Article
Previous studies show the positive impact of contingent reward on satisfaction, but few have examined moderators of this effect. We theorized that interpersonal fairness - treating people with dignity and respect - moderates the contingent reward effect because it creates the situation in which followers can positively engage with contingent reward...
Article
This paper explores the therapeutic benefits for child victims of pursuing international criminal justice remedies for genocide, war crimes and crimes against humanity perpetrated against children. The paper suggests that pursuing such judicial remedies as 'victim participants' rather than exclusively as 'victim witnesses' at the International Crim...
Article
Burger King has found a low-key but surprisingly effective way to deal with consumer concerns about animal welfare: Establish an advisory panel of outside experts who can help analyze and filter ideas for initiatives.
Article
Layoffs are a key aspect of many corporate restructurings, especially in declining organizations. The present studies sought to identify some of the factors that affect the impact of layoffs on the people who remain with the organization: the survivors. Consistent results emerged across laboratory and field settings: in response to the perceived th...
Article
The 1991 General Social Survey of 745 randomly selected workers in the United States assessed the impact of family-responsive human resource policies, such as parental leave, flexible schedules, and child care assistance on organizational attachment. Employees who had access to family-responsive policies showed significantly greater organizational...
Article
This study examined the impact of situational and individual characteristics on sales representatives' propensity to lie or to tell the truth. The situational elements were the honesty of the organisation climate and its formal rules about lying to customers. The individual elements were the participants' degree of Machiavellianism and tolerance fo...
Article
This study investigates how two situational elements influence people's propensity to lie about their own performance. We hypothesized that, a) people are more likely to lie when rewarded for doing so, b) performance pressures at work lead people to lie about their performance, and c) the joint effect of the two elements led to the highest level of...
Article
Lying is a complex, morally ambiguous occurrence that is part of every manager's life. Although people sometimes lie purely for their own benefit, competitive and social pressures are the precursors to many business lies. However, people vary in their individual propensity to lie in identical situations. Whereas nearly all people lie in bargaining...
Article
Lying is a complex, morally ambiguous occurrence that is part of every manager's life. Although people sometimes lie purely for their own benefit, competitive and social pressures are the precursors to many business lies. However, people vary in their individual propensity to lie in identical situations. Whereas nearly all people lie in bargaining...
Article
This study examined the impact of situational and individual characteristics on sales representatives' propensity to lie or to tell the truth. The situational elements were the honesty of the organisation climate and its formal rules about lying to customers. The individual elements were the participants' degree of Machiavellianism and tolerance fo...
Article
Full-text available
This article develops the construct of workplace forgiveness by drawing from several relevant literatures. Forgiveness is defined as a process by which an offended worker cognitively acknowledges the wrongfulness of an injurious act and deliberately chooses to release negative emotions and inhibit the desire for revenge. In contrast to revenge, for...
Article
Full-text available
This article develops the construct of workplace forgiveness by drawing from several relevant literatures. Forgiveness is defined as a process by which an offended worker cognitively acknowledges the wrongfulness of an injurious act and deliberately chooses to release negative emotions and inhibit the desire for revenge. In contrast to revenge, for...
Article
Social information processing and social learning theories were utilized to hypothesize that an employee's organizational citizenship behavior (OCB) is influenced by the collective OCB in one's workgroup. An aggregate measure of OCB was constructed based upon Podsakoff, MacKenzie, and Fetter's (1993) measures of Organ's (1988) typology of OCB, and...
Article
Full-text available
This study investigated the conditions under which employees are more or less likely to become targets of coworkers' aggressive actions. Results from a field survey showed people high in negative affectivity more often perceived themselves as victims, as did people who were low in the self-determination component of empowerment. In addition, hierar...
Article
It has been posited that high self-esteem persons (high SEs) are more confident than low self-esteem persons (low SEs) of their capability to provide meaningful input in a decision process. If this is so, then high SEs should be more influenced by their perceived level of voice, relative to low SEs. Survey data from 4 field studies showed that voic...
Article
A multimethod series of studies examined factors that moderate the effects on layoff survivors of their fellow survivors' reactions. Studies 1 and 2 showed that survivors' work performance was more influenced by the reactions of fellow survivors who were relatively attractive. Study 3 revealed that survivors' work performance and turnover intention...
Article
The self-interest paradigm predicts that unethical behavior occurs when such behavior benefits the actor. A recent model of lying behavior, however, predicts that lying behavior results from an individual''s inability to meet conflicting role demands. The need to reconcile the self-interest and role conflict theories prompted the present study, whi...
Article
Honesty is a key element of ethical behavior in organizations, yet has received little theoretical or empirical attention. This article derives a model of the antecedents of deception in organizations. Self-interest theories, such as agency theory, and prosocial behavior theories of behavior are reviewed and an argument developed that intrapersonal...
Article
A field survey and laboratory experiment examined the determinants of survivors' reactions to job layoffs. Independent variables included (1) change in the perceived intrinsic quality of the content of survivors' jobs relative to before the layoffs and (2) context favorability, as determined by (a) the perceived fairness of the layoffs and (b) surv...
Article
A model of professional reporting accuracy was developed from role theory hypothesizing that professionals may react to the conflict between bureaucratic and professional expectations by behaving according to either the bureaucratic or the professional role, but reporting having behaved according to the other role. Supporting the hypothesis, partic...
Article
The field study reported here explored the relationship between the job insecurity associated with a layoff and the work effort of employees who survived it. The relationship took the form of an inverted U, particularly among survivors whose economic need to work was relatively high. Theoretical implications are discussed, as are the limitations of...
Article
Occupations raise educational requirements in efforts to professionalize, even though the practitioner level outcomes of professionalization are virtually unknown. Therefore, the relation between level of education and professional commitment and behavior were examined among registered nurses, who can be licensed holding any one of three different...
Article
Survey data indicated that being of childbearing age, having children, and holding positive attitudes toward women were positively related to perceptions of parental-leave policy fairness. These findings supported the proposition from social justice theories that relation (similarity) to the object of resource distribution influences perceptions of...
Article
Survey data indicated that being of childbearing age, having children, and holding positive attitudes toward women were positively related to perceptions of parental-leave policy fairness. These findings supported the proposition from social justice theories that relation (similarity) to the object of resource distribution influences perceptions of...
Article
Recent research has shown that subordinates are generally more accepting of their managers' resource allocation decisions to the extent that managers offer clear explanations (or accounts) of the reasons underlying their decisions. This study sought to delineate the conditions under which the clarity of managers' accounts is especially related to t...
Article
Subjects varying in their levels of trait empathy encountered an attitudinally similar or dissimilar other. Replicating past research, subjects expressed much greater attraction for a similar rather than dissimilar other. Extending past research, the relationship between attitudinal similarity and attraction was much stronger among those having a s...
Article
We sought to delineate some of the factors associated with survivors' job involvement subsequent to layoffs. On the basis of a general model of organizational stress, we hypothesized that survivors with a strong work ethic would be more involved with their jobs than would those who had a weaker work ethic. It also was expected that workers' prior h...
Article
The research reported here used a multimethod approach to investigate the effects on survivors-i.e., the individuals who remain after a layoff has taken place-of their prior identification with and the organization's compensation to those laid off. Based on a justice theory framework, we hypothesized that survivors would exhibit the most negative r...

Network

Cited By