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Steven Dhondt

Steven Dhondt
TNO | tno · Expertise Group for Sustainable Productivity and Employability

PhD, Prof.dr.

About

169
Publications
68,165
Reads
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1,187
Citations
Introduction
Steven Dhondt (Prof.) has a PhD in social sciences and is currently senior researcher at TNO and professor at the University of Leuven (Belgium). His main focus is on the impacts of the newest technologies on organisational and work practices. He coordinates at TNO the Smart Working-research programme, developing insights on the impacts of robotics and digitization on organisational practices.
Additional affiliations
July 2012 - present
KU Leuven
Position
  • Professor
August 1991 - present
TNO
Position
  • Researcher

Publications

Publications (169)
Article
Full-text available
Workplace innovation (WPI) is a concept that appears in several scientific disciplines. The definitions are quite different, but what all the definitions have in common is that WPI is a driver for the ‘advancement of work’ and contributes to a ‘good jobs strategy’. Or put simply: better jobs. Recently, we ploughed through all publications we could...
Article
Full-text available
Workplace innovation is an increasingly influential global movement. With strong European origins, it is increasingly recognised by policymakers and other stakeholders in countries across the world as a powerful tool in helping to achieve diverse economic and social policy goals, from inclusive growth and productivity to mental health and wellbeing...
Article
The impact of technological change on the content of jobs and accompanying skills is a central topic across disciplines. To date, ample research has directly linked the technological change to shifts in skills use; however, organisational change is rarely considered as an influencing factor. Based on a panel survey, this paper uses a Luhmannian app...
Book
Full-text available
The scientific and non-scientific literature of workplace innovation is reviewed and categorised against the type of research and the level of analysis. A description is provided how the term workplace innovation is interpreted by authors who apply the term. For the distinguished categories of workplace innovation research the prominent representat...
Chapter
Full-text available
Citizens who want to be or become socially active acquire such an attitude not only in their youth or at school, but at least as much, if not more, in their working environment. In this chapter we argue two main ideas. First, that workplace democracy spills over onto society and is needed for social innovation to flourish. Secondly, workplace innov...
Chapter
Full-text available
In Europe workplace innovation is considered not appropriate for hard/direct regulation. But the market failure is also visible in EU countries. Workplace innovation is still not widespread and the number of precarious and non-standard jobs has been increasing due to the economic crisis and new technologies. EU and national authorities have shown t...
Article
Despite the emergence of head-worn displays at work around forty years ago, few studies have appeared about their impact on job content. To investigate this, a systematic literature review was conducted on these devices and job content, defined as job demands and controls. In total, 3481 studies were identified using five scientific databases. Afte...
Article
Full-text available
More 'flexible' labour relations significantly reduce labour productivity growth in sectors that tend towards a 'routinised' (other than a 'garage business') innovation regime. We argue that structural reforms that make firing easier will diminish the loyalty and commitment of workers, making accumulation of (tacit) knowledge more difficult. It als...
Article
Full-text available
Many innovations do not get implemented. This study examines the innovation adoption of employees as one of the factors responsible for unsuccessful implementation. The assumption is that mindful organising positively associates with innovation adoption. The study looks into the role of mindful organising of employees, which includes resilience, as...
Article
Full-text available
The implementation of the European Pillar of Social Rights could be enhanced by stimulating workplace innovation. There is a reciprocal relationship between job quality and innovation capacity as well as between job quality and labour productivity. Whether these relationships are positive (higher job quality, more innovation capacity, higher produc...
Chapter
This chapter explores how Blockchain might be used in support of both elevated patient engagement in the co-production of care and improved coordination among actors in the care ecosystem. Blockchain is a relatively new technology for sharing information much more widely and securely than in the past. Integrated Care Ecosystems, require both unique...
Technical Report
Full-text available
This guidance paper provides a common intellectual understanding for the BEYOND4.0 research project. It explains what is to be analysed, why and how. As part of this task, it explains the key developments, issues and concepts that drive the project. It provides a common starting point for the aim of BEYOND4.0 to support the delivery of an inclusive...
Article
The manufacturing industry is increasingly regarded as an essential ingredient of an ecosystem of production of goods and services. Key enabling technologies are considered to be the motors behind the ongoing digital transformation of industry. Given that there are still a number of open questions that need to be addressed in order to develop succe...
Chapter
Full-text available
Social innovation within the workplace is called workplace innovation. Without workplace innovation, organisations cannot reap the benefits of digitalisation. Technology does not dictate work organisation and labour relations; there is ‘organisational choice’. Yet, there are a number of pitfalls.
Article
Full-text available
In this study we examine individual behavioural and organisational predictors of innovation adoption amongemployees in the transport and logistics sector in the Netherlands. The framework of the study is based on theories of planned behaviour and workplace innovation. Based on a survey of 224 respondents, we see that employees who are expressing in...
Article
Full-text available
This special issue of the International Journal Technology Transfer and Commercialisation contains five contributions. Prior to developing this special issue, a symposium on WPI was held during EURAM18, the yearly international conference of the European Academy of Management, in Reykjavik, Iceland (June 2018), where a number of the articles where...
Article
Full-text available
To remain economically viable organisations need to innovate. This survey study examined the role of employee perception of innovation (visibility of results, perceived usefulness, perceived ease of use, and subjective norm), as well as organisational (workplace innovation), and individual characteristics factors (innovative behaviour, risk taking...
Presentation
Full-text available
Presentation to the #technequality workshop in Amsterdam. Showing the starting points of the @beyond4-0 project. Organisation trumps technology when looking at employment impacts.
Article
Full-text available
The innovation journey is a process model distinguishing between the initiation, developmental and implementation/termination period of innovations; it looks at drivers and barriers, like innovation managers, investors, setbacks, adaptation, infrastructure. We operationalize this model to apply it to the process of social innovation. Eighty-two cas...
Technical Report
Full-text available
The aim of this report (D2) is to identify skill gaps in the railway sector connected to the investment in innovation projects (IPs) by S2R. To deal with these skill gaps, six measures will be explored in connection to this report in the next report D3. To identify skill gaps, an analysis of the skill requirements is made for the IPs. This analysis...
Technical Report
Full-text available
This report is a summary of several separate research tasks that have been conducted over the past year that offer insights into these two questions. This report is not so much a new research activity, but rather an overview on the basis of the past research about what the best conditions are for the sector to prepare for this future. The report ho...
Technical Report
Full-text available
This report D3a includes the recommendations for strategies and trainings to bridge the skills gap in the railway sector and ensuring increased flexibility of railway staff. The resulting recommendations are meant for S2R and the railway sector. Best practices from other sectors, transfer of knowledge and transfer of workforce, have been studied fo...
Article
Full-text available
Introduction: Due to fast technological changes organisations need to adjust by innovations to remain economically viable. However, as innovations do not always pass the implementation phase, this study examines innovation adoption of employees. The assumption is that workplace innovation positively associates with innovation adoption. The study lo...
Chapter
Full-text available
This paper describes a new approach to investigating, unraveling and explaining the implications of digital technologies for skills. To do so, the paper develops an approach to assess technology in companies in a more precise way, building on three main arguments. Firstly, current approaches to the subject treat all (new and emerging) technologies...
Article
Full-text available
Die niederländische Logistikbranche hat auf internationaler Ebene eine Vorreiterrolle inne. Sie gilt als extrem produktiv (Van de Ven 2013) und innovativ (World Logistics Performance Index 2018. Dennoch steht der traditionelle, "ergrauende" Sektor vor einigen großen Heraus-forderungen. Die niederländische Regierung und die Logistikbranche investier...
Article
Blockchain has become popular because of Bitcoin. This Information and Communication Technology offers several opportunities as backbone IT-infrastructure for organisations. To understand the impact of blockchains on organising, a theoretical framework on information and communication costs has been used. The immutable ledger, smart contracts and d...
Article
Full-text available
Purpose The purpose of this paper is to investigate whether insights into high reliability organizations (HROs) are useful for innovation management teams. HRO teams can keep failure to a minimum level due to high alertness and resilience. Project teams working on innovation management could benefit from HRO principles and thus reduce their chance...
Technical Report
Full-text available
The goal of the report is to assess the current skills for different categories of railway staff, from workers to engineers, railway managers and researchers (task 1). The study on socioeconomic aspects of human capital starts with assessing the state of play regarding present employment situation considering work already done on forecasts for huma...
Technical Report
Full-text available
The main aim of this new report Deliverable 1b (D1b) is to provide an analysis of the viewpoints offered by 27 participants during the foresight workshop on employment and skills situation in the European railway sector. The workshop was aimed to discuss the results from the analysis of employment and skills situation in the European railway sector...
Research
Full-text available
Hoe kan sociale innovatie de adoptie van nieuwe technologieën door medewerkers stimule-ren? Dat was de centrale vraag van het NWO-project ‘Innovatie-adoptie door sociale innovatie in logistiek’. Innovatie-adoptie wil zeggen dat medewerkers openstaan voor vernieuwing, ac-tief bijdragen aan vernieuwing en de innovaties ook daadwerkelijk gebruiken. So...
Chapter
Full-text available
Human and financial resources as well as organisational capabilities are needed to overcome the manifold constraints social innovators are facing. To unlock the potential of social innovation for the whole society new (social) innovation friendly environments and new governance structures (ecosystems) have to be set-up to foster social innovations...
Chapter
Full-text available
Networks and cooperation are vital for social innovation (SI). Policy which stimulates the development of SI ecosystems is likely to encourage the sustainability of social innovations. This chapter focuses on Western Europe, detailing how networks, individuals and groups are the main drivers in social innovation and providing examples of such netwo...
Chapter
Full-text available
Social innovations in Employment are scattered. If social innovations want to achieve sustainable, social changes, they require integration to create more coherent ‘social innovation of employment’.
Chapter
Full-text available
The project SI-DRIVE “Social Innovation: Driving Force of Social Change” includes a specific practice field within the policy domain of Employment, namely Workplace Innovation. Workplace Innovation can be positioned at the level of organisations and companies, where it has a significant effect on the participation of employees, the quality of their...
Chapter
Full-text available
Die niederländische Logistikbranche hat auf internationaler Ebene eine Vorreiterrolle inne. Sie gilt als extrem produktiv (Van de Ven 2013) und innovativ (World Logistics Performance Index 2018. Dennoch steht der traditionelle, "ergrauende" Sektor vor einigen großen Heraus-forderungen. Die niederländische Regierung und die Logistikbranche investier...
Article
Full-text available
Project teams carrying out innovation projects are investigated during critical incidents. Earlier, a Team Innovation Resilience Behavior (IRB)-scale was successfully applied to quantitative survey data (Oeij, 2017). Team IRB is the team’s capacity to effectively deal with possible incidents and ensure the project’s continuation. This study uses qu...
Article
Background For some time now, integrated care has been put forward to create a more demand-driven, patient-centred and cost-effective care system. Various conceptual frameworks have been developed to shed light on the complex concept. However, they lack insight into the mechanisms driving integrated care in practice. The aim of this paper is to gai...
Chapter
Workplace innovation (WPI) enables companies to fully appreciate and empower their employees. While it fosters company’s innovation capacities, it also helps to adapt to the changes and challenges that the new digital era brings along. This guide , using examples from the European Workplace Innovation Network, EUWIN , and its Knowledge Bank, provid...
Chapter
This chapter gives an overview of evidence on the association between Workplace Innovation (WPI), company performance and quality of working life . We identify which research approaches are the most promising for WPI, and aim to understand why not all companies invest in WPI. The analysis consists of a literature review of current research evidence...
Chapter
Full-text available
The theoretical underpinning of Workplace Innovation (WPI) is badly needed. Currently, there are scattered theoretical approaches that focus on human relations, systems and work organisation, change processes, and strategic business choices or a combination of these. We propose a working definition of WPI and subsequently relate approaches and supp...
Chapter
Workplace innovation is gaining profile as an emerging European policy, creating organisational performance and quality jobs. Workplace innovation is part of a broader EU economic and social policy to support organisational change in companies. How can this emergence of interest in workplace innovation, this new élan, be understood? This chapter de...
Article
Full-text available
This chapter discusses the implementation of workplace innovation (WPI) in European companies. Based on a 51-case study research in 10 EU Member States this chapter addresses four questions: (1) Why do companies apply workplace innovation; (2) What are different motives for management, employees and employee representatives to implement WPI; (3) Wh...
Chapter
Full-text available
The Fifth Element is a framework for the co-creation by researchers and practitioners of shared understanding, and the stimulation and resourcing of innovative workplace practices that achieve high performance through employee empowerment and engagement. The Fifth Element brings together research evidence and practical experience through a combinat...
Chapter
Full-text available
Workplace innovation is gaining profile as an emerging European policy, creating organisational performance and quality jobs. Workplace innovation is first of all a policy concept. How can this emergence of interest in workplace innovation, this new élan, be understood? This chapter describes the development of European policies regarding work orga...
Article
Full-text available
The purpose of this conceptual article is to demonstrate that Donald Schön's Reflective Practitioner actually outlines an explicit model of the steps that project leaders in practice apply largely unaware. This reflective research model furthermore can be meaningfully combined with Argyris and Schön's model of organizational learning. The combined...
Article
Full-text available
This article discusses the implementation of workplace innovation (WPI) in European companies. Based on a 51-case study research in 10 EU Member States this article addresses four questions: 1] Why do companies apply workplace innovation; 2] What are different motives for management, employees and employee representatives to implement WPI; 3] What...
Chapter
This chapter discusses the implementation of workplace innovation (WPI) in European companies. Based on a 51-case study research in 10 EU Member States this chapter addresses four questions: (1) Why do companies apply workplace innovation; (2) What are different motives for management, employees and employee representatives to implement WPI; (3) Wh...
Chapter
For various reasons many organisations are currently introducing the new ways of working (NWW). By now, this occurs on such a large scale, that it becomes relevant to investigate whether the new way of working leads to the best way of working: are the measurements taken by NWW really resulting in pursued outcomes? NWW claims to make working more ef...
Conference Paper
Full-text available
This paper discusses the implementation of workplace innovation (WPI) in European companies. Based on a 51-case study research in 10 EU Member States this article addresses four questions: 1] Why do companies apply workplace innovation; 2] What are different motives for management, employees and employee representatives to implement WPI; 3] What ar...
Article
Full-text available
Based on a 51-case study research in 10 EU Member States this article demonstrates the implementation of workplace innovation (WPI). Why do companies apply workplace innovation and what different strategies can be discerned? How do these companies implement workplace innovation interventions and who are involved in that process? Finally, what types...
Article
Full-text available
This study examines and theorizes the effects of task challenge on skill utilization, affective wellbeing and intrapreneurial behaviour among civil servants through a real-life challenging assignment, which was part of a unique Dutch and Flemish bottom-up organized event called ‘Train Your Colleague’. Results of a short-term longitudinal study indi...
Book
Full-text available
This easy to read booklet provides insights into SIMPACT's main findings, 1. The Economic Dimensions of SI 2. Towards a Typology of SI 3. Towards Sustainable SI Business Models 4. A Conducive Environment for SI - Regional Innovation Ecosystem 5. Spread and Diffusion of SI 6. How Policy can Stimulate, Resource and Sustain SI 7. Measuring SI - Tool...
Article
Full-text available
Purpose This article investigates the principles of High Reliability Organisations (HROs), present in safety and crisis teams, as applied to innovation teams. Safety and crisis teams cannot fail, as failure leads to disaster and casualties. Innovation teams cannot fail either, as this harms the organizations’ competitiveness and effectiveness. Do H...