Stephen A. Stumpf

Purpose – The purpose of this paper is to identify leader behaviors that foster intrinsic rewards (IRs) in technical professionals, sustain their felt and behavioral engagement, and relate the career outcomes of performance, satisfaction with the organization, and retention. Design/methodology/approach – Employing an action research approach, four...

Career choice, defined as a decision about which career to pursue, is one of many work-leisure decisions made by people throughout their lives.

Business managers need to monitor several trends relating to the protection of a firm’s intellectual property on the internet. On the one hand, the internet has presented many companies with the opportunity to explore markets, gather information, and sell through the web. On the other hand, this virtual marketplace has been a way for unscrupulous p...

A web-based survey of 2,004 consumers near-equally sampled from Brazil, Russia, India, China (BRIC), and the U.S. explored the consumers’ sense of an hedonic shopping experience and attitudes toward counterfeits (ethical concern and perceived quality) regarding two counterfeit products (movies and pharmaceuticals), four anti-counterfeiting actions,...

Organizational leaders are increasingly emphasizing a stakeholder perspective in order to address concerns about business ethics. This study examined the choices of 94 groups in the context of a business decision-making simulation to determine how specific actions and communications can facilitate the consideration of different stakeholder perspect...

This study develops a model of consumer complicity with counterfeit and pirated movies to better understand what motivates this type of illicit consumer behavior; specifically whether personal values (idealism, relativism), ethical concern, collectivism, hedonic shopping experience, and perceived quality are plausible predictors of this illicit con...

This research proposes a two-dimensional measure of engagement for professionals in technically-oriented workgroups. It examines the relationship of their engagement to five workgroup outcomes: innovation, performance, satisfaction with the organization, career success, and intentions to stay. Three studies are reported involving: (1) a random samp...

Purpose The aim of this paper is to focus on reducing employee dissatisfaction and withdrawal in major, consultant designed, change programs by increasing intrinsic rewards. Design/methodology/approach A survey of 585 employees and 31 team leaders involved in ten change programs across seven companies, 25 business units, and three countries was us...

The recent case of fake Avastin® brought the problem of counterfeit pharmaceuticals to the forefront of illicit trade. Drug counterfeiters are opportunistic criminals motivated by the windfall profits that are realized from selling fake pharmaceuticals with limited legal penalties. This article describes the interrelated trends that may trigger a c...

With contributions from leading scholars and practitioners, this Cambridge Companion examines the topical issue of talent management from a strategic perspective, mapping out insights from a number of related fields including strategy, organisational learning, marketing and supply chain management. The authors examine the challenges faced when view...

We use a sample of working adults (N = 638) to explore the effects of past objective career success (mobility, promotions, and salary change) on current subjective success (human capital assessments by one's managers, core self evaluations, satisfaction with one's career) by gender, across an economic cycle (2004–2011), controlling for career stage...

Purpose The effectiveness of HR programs developed to curb turnover of new professionals has rarely been subject to rigorous examination as to their success and applicability across cultures. To address this issue, we undertook a study in India to examine professional perceptions of the effectiveness of their organization's talent‐management effort...

The purpose of this investigation is to examine the explanatory powers of a consumer complicity framework that uses counterfeit products and five emerging country markets (Brazil, Russia, India, and China). A web survey was administered to 1,600 consumers in Brazil, Russia, India, and China to test whether demographics, national origin, perceived q...

Purpose The purpose of this paper is to examine how the support managers provide to employees affects the employees' sense of intrinsic reward, personal commitment, perceived career success, and retention. Design/methodology/approach A large‐scale employee survey wss conducted of 28 organizational entities in India involving 9,301 randomly identif...

This article presents an overview of the growth of internet piracy in the global marketplace. The ethical perceptions (or lack of) of the younger generation is addressed, in terms of their willingness to consume counterfeit goods on the web. Firms face the task of educating the consumer that downloading music, software, movies and the like, without...

Purpose The purpose of this paper is to guide marketing managers in their efforts to decrease consumer demand for counterfeits of their products by examining the consumer beliefs and attitudes that have been found to support consumer complicity across multiple products, in virtual and physical shopping environments, using several criteria of compli...

Purpose – To identify ways for business managers to reduce consumer complicity with counterfeit products by better aligning their actions with consumer beliefs of complicity. Design/methodology/approach – A mall intercept methodology was used to interview 54 US and 48 Brazilian business managers' understandings of consumer complicity with counterfe...

The challenge of global talent management is critical to firm success. Even with the global economic slowdown of 2008 and 2009, there are continuing challenges in attracting, managing, and retaining talent, especially in the developing regions of the world where economic activity has outpaced the availability of skilled employees. To examine this s...

Purpose The purpose of this paper is to extend the work on 360‐degree assessments as a stakeholder perspective and to support the argument that different competency assessments by different rater groups provide valid predictors of the objective and subjective career success of young professionals. Design/methodology/approach A 360‐degree assessmen...

Counterfeiting is an increasingly significant cost of international trade. Consumer complicity contributes to this cost of trade but is often overlooked in trade strategies. The authors identify and analyze the issue, providing specific tools for international executives to identify and counteract consumer complicity. Among the recommendations are...

To be effective, leaders over the next decade will need to develop new skills to address the increase in business volatility, uncertainty, complexity, and ambiguity that they confront. Executive coaching has a distinct role to play in developing these skills and abilities as it extends to multiple life domains and has the potential to affect leader...

In this article, we present the findings of a study examining the exploding problem of counterfeit trade via the opinions of U.S. executives as compared to their counterparts from Australia, New Zealand, South Africa, and Tahiti. Their responses provide insight as to how companies in different countries are attacking piracy and consumer complicity...

This study explores the role of HR practices for individual and organizational success via a survey of 4,811 employees from 32 units of 28 companies operating in India. We report on employee perceptions of the effectiveness of three specific human resource practices within their firms and the relationship of these practices to career success, perfo...

Abstract: The challenge of global talent management is critical to firm success. Even with the global economic slowdown of 2008 and 2009, there are continuing challenges in attracting, managing, and retaining talent, especially in the developing regions of the world where economic activity has outpaced the availability of skilled employees. To exam...

Purpose As businesses confront a world of increasing complexity, some global organizations have responded by placing co‐CEO's at their helm, judging that the demands of the job merit the commitment of two executives. This response has yielded mixed results and continues to generate controversy and generate questions about how to maximize success an...

The role of responsible leadership—for each leader and as part of a leader’s collective actions—is essential to global competitive success (Doh and Stumpf, Handbook on responsible leadership and governance in global business, 2005; Maak and Pless, Responsible leadership, 2006a. Failures in leadership have stimulated interest in understanding “respo...

Case Description: The primary subject matter of this case is that of talent management - the attraction, onboarding, development, retention, and re-deployment (or counseling out) of professional and managerial employees while optimizing individual and organizational performance. Discussion questions range from the specific situation ADV faces to is...

Professional services firms (PSFs) are an increasingly important component of the global economy. Yet research on PSFs is rarely published and the inner workings of PSFs are poorly understood. Recent events highlight some of the problems facing PSFs, many of which emanate from their management and governance structures. We describe the characterist...

Our research has identified five tactics that industry professionals can institute to eliminate the myth that fakes are fun. The article can be accessed at: http://adage.com/article/cmo-strategy/cmo-s-role-curtailing-black-market-counterfeits/141187/n and develop more educated and savvy consumers.

Purpose This longitudinal study seeks to advance the understanding of consultant relationship competencies and interpersonal style in promotions to partner. Design/methodology/approach The relationship management survey (RMS), 360‐degree competency assessment and FIRO‐B interpersonal style instrument were completed by 382 principals in two global...

As the counterfeit trade booms, companies are rolling out massive campaigns to get people to stop buying fakes. But the messages they use are often off the mark. Companies have tried everything from threatening prosecution to linking phony products with organized crime. But marketers often don't pay attention to what actually drives people in part...

Purpose In the current stressful recessionary period, the need for highly effective managers who can skillfully direct bet‐the‐company strategic initiatives such as disruptive innovation, restructuring, strategic renewal and mergers greatly increases. It more important than ever to study the succession planning and leadership training of best‐pract...

In professionellen Serviceunternehmen wird oft eine Struktur aufgebaut, bei der zwei Führungskräfte die Verantwortung für eine Position teilen. Diese Struktur wird oft formal mit dem Titel „co-head“ (Stellvertretende Leitung) bezeichnet. In den 80er Jahren war dieser geteilte Titel selten und ist primär in Positionen mit unternehmensweiter Verantwo...

Pat Carpenter grew up in the small, somewhat poor town of Racton, WV, enjoying the sense of community it provided while working in Carpenter's General Store - Uncle Bob's store. Motivation and hard work, along with Uncle Bob's mentoring and coaching, contributed to Pat's success at college, and then at work for a major retailer - Shop-Mart. Pat's c...

After a period of retrenchment from 2001-2003, executive education (EE) has grown rapidly for several years (BusinessWeek, 2006). Many business schools invest in executive education to generate funds for faculty research and development, internal operations, or to provide faculty members with opportunities to earn income and to gain knowledge of an...

Purpose The purpose of this research is to examine multisource feedback from a stakeholder perspective, arguing that select competency assessments that different rater groups provide are valid predictors of the “partner” potential and advancement of senior professional service professionals (PSPs). Design/methodology/approach A 360‐degree assessme...

Die Verfügbarkeit und der Kauf von Raubkopien in China stellt ein großes ökonomisches Risiko und oft einen finanziellen Verlust für Unternehmen, deren Produkte gefälscht werden, dar. Die meisten Manager sind sich über dieses Problem und über dessen Gründe und mögliche Lösungen bewusst. Mit einer Gruppe von Managern aus 53 Ländern untersuchen wir da...

The job survival of 1,736 newly hired workers across a variety of organizations is examined. Voluntary and involuntary turnover are analyzed separately over the first 29 weeks on the job. Moderate support is found for a theory of job survival which distinguishes between the effects of job attitudes on voluntary withdrawal and job performance on inv...

This study examined the effects of candidate characteristics on simulated management promotion decisions. Seventy-two managers from three organizational levels participated as decision makers in a half-day exercise. Four candidate characteristics were manipulated: potential for advancement, the availability of assessment center information, current...

Zusammenfassung: Virtuelle Organisationen haben im Vergleich zu traditionellen Organisationsformen spezifische Staken und Schwachen innewohnend. Der Erfolg einer virtuellen Organisation ist nur gewart, wenn einerseits dessen Staken wirksam eingesetzt werden und andererseits verhindert wird, dass das herleben der Organisation durch dessen Schwachen...

'A profoundly important book for scholars and leaders alike that makes a vital timely contribution to the behavioral perspectives on leadership and governance. Doh and Stumpf, along with their world-renowned contributors, apply solidly anchored academic wisdom to offer fresh ideas on restoring faith in the integrity of American enterprise.' © Jonat...

Durch den organisatorischen Wechsel, bedingt durch eine dynamische Umwelt, wird die Organisationskultur zu einem kritischen Faktor. Eine zum Wettbewerbsumfeld passende Kultur ist unbedingt nötig. In diesem Beitrag wird zunachst die Unternehmenskultur als strategische Variable dargestellt. Dann wird ein Beispiel fur kulturelle Falschausrichtung eine...

The concept of social capital will be key to individual and organizational success throughout the twenty-first century. Social capital is the stock of accumulated resources that one can access based on the relationships that can aid or be leveraged in accomplishing an end or furthering a pursuit. Several attributes of social capital are explored th...

Die Herausforderungen von Leaders waren nie so extrem wie heute. Daher müssen MBA Programme angepaßt werden, neue Ansätze finden. Ausgangspunkt müssen die besonderen Bedarfe von Leaders sein. Beachtet werden müssen die besonderen Herausforderungen bezüglich eines systematischen Denkens und der Entscheidungsfindung im globalen Geschäftsleben mit seh...

Being your own boss, becoming a partner in or part-owner of a business, and achieving great wealth and prestige are the dreams of many youths. Professional service firms (PSFs) provide many opportunities – for leadership, authority, and autonomy; for equity participation; and for advising the leadership giants of business. It looks like a good matc...

The “War for Talent” has made the cover of Fortune Magazine as well as being a top agenda item for the leadership of professional service firms – from McKinsey to the three Bs (Bain, Boston Consulting Group, and Booz Allen) to the big five accounting firms. A boom economy has led to a demand for talent that surpasses the supply, or at least the sup...

Untersucht werden Nutzen und Schwächen der E-Education unter Beachtung, wie Individuen in Unternehmen lernen. Vorschläge werden gemacht, wie das E-Education und allgemein E-Produkte verbessert werden können.

With the leading management consultancies all seeking to have “partner” relationships with leading institutions and global organizations, what will distinguish great relationships from ones that end in blood-letting? Theories and best practices abound; collectively they may provide useful guidance for a consultant’s professional development and car...

In der Dienstleistungsbranche ist es häufig einfacher, neue Ideen zu entwickeln als sie durchzusetzen. Genauso verhält es sich mit Innovationen in der betrieblichen Weiterbildung. Verschiedene Innovationen aus den letzten 20 Jahren werden analysiert — von Curriculum-Ideen, innovativen Technologien, alternativen Organisationsansätzen für Weiterbildu...

The concept of career stages or phases is extended to the career progression challenges faced by consultants in professional service firms. Professions such as consulting typically have rigorous entry requirements, demand newcomers to be individual contributors and revenue generators early in their careers, and often enforce up-or-out advancement p...

Manager fingen an, sich mit Fragen des 21. Jh. zu beschäftigen, als sie bemerkten, daß die meisten Profis nun Computer auf ihren Schreibtischen und Telephone in ihren Taschen haben und daß diese beiden Systeme Netzwerke benutzen, mittels derer Menschen verbunden werden, die oft in Zeit, Ort, Denken und Gefühl voneinander entfernt sind. In solch ein...

Corporate universities, like other lines of business within an enterprise, have customers and other stakeholders whose wants need to be satisfied. They operate in an environment subject to demographic, technological, and political trends that could affect their business. The leaders of corporate universities need to define the business situation th...

Traditionelle Weiterbildungsprogramme umfassen fünktionalorientierte Kurse, die häufig eine zu geringe internationale Ausrichtung aufweisen. Die heutige globale Umwelt verlangt ein Reengineering der traditionellen Programme; multi-disziplinäre Programme, deren Ergebnisse unmittelbar in die betriebliche Praxis umgesetzt werden können, werden erforde...

Management is one of the few professions, the authors note, in which members have no formal “rehearsal space” for honing their skills. In response to this need, organizations such as The Center for Creative Leadership, MIT's Learning Center, and The Stern School of Business at New York University have created a brave new world of management simulat...

How do managers make a difference for their organization and distinguish themselves from their peers as being more competent and effective? Certainly the knowledge they have acquired and the tools they use are important elements for their performances. Knowledge of what to do and which tools to use in important strategic situations is necessary but...

Die sich änderde globale Wirtschaft hat neue Herausforderungen für Business Schools und die durch sie geschaffene Lernumwelt hervorgebracht. Die traditionelle Methode der internationalen Ausbildung, determiniert durch die jeweiligen Lehrkörper und Lehrpläne, ist sowohl aus Sicht des Studenten als auch der Arbeitgeber kaum angemessen. Dieser Beitrag...

The University of Tampa Center for Leadership offers extensive leadership development activities, many of which are based on concepts derived from theories collectively referred to as “new science”. New science – those discoveries in the physical and biological sciences during the twentieth century that have challenged us to consider our world from...

Veränderungen sind in vielerlei Formen und Richtungen festzustellen. Globalisierung und technische Innovationen sind verantwortlich für den Druck, dem die meisten Verantwortlichen ausgesetzt sind. Unternehmen, die mit diesem Druck konfrontiert sind, müssen strategische Maβnahmen entwickeln, die spezifische organisatorische Gegebenheiten berücksicht...

For a practice field to be of greatest value in developing global leadership capability, it needs to be constructed so as to combine meaningful cultural and national issues with realistic interpersonal dynamics. Examines how two practice fields designed to facilitate systems thinking and organizational learning – Foodcorp International and Globalco...

Den vier Interessengruppen von MBA-Programmen – Studenten, Fakultät, beteiligten Unternehmen und Ehemaligen (Alumni) – ist gemeinsam, daß sich alle aus einem derartigen Programm Wissen, Kenntnisse und Befähigungen erhoffen, die sowohl den einzelnen Absolventen als auch den Unternehmen zugute kommen sollen. Dennoch weisen die einzelnen Interessengru...

Analysis of interviews of 48 new venture managers identifies problems in changes in emphasis from beginning a business to professional management until growth slows.

Starting a business, launching a new product or venture, or becoming an entrepreneur is a goal expressed by many people sometime during their career. Such goals are often among the two or three career alternatives being considered by business students during the exploration stage of their career (e.g. ages 17 to 30). Yet relatively little informati...

In 1978 the first large-scale, behaviorally focused business simulation was completed and used to diagnosis and develop leadership skills. It was a fictitious company comprised of a series of realistic management situations permitting participants to perform individually and collectively within a corporate context. Based on observations of particip...

Entrepreneurship education is struggling to define itself, to create a meaningful knowledge base, and to develop, entrepreneurial skills in managers. As an integral part of this process, the utility and appropriate-ness of various teaching methods are frequently explored. It is suggested that the behavioural simulation technology, which has been su...

This article attempts to reveal Jungian personality types' cognitive biases through a strategic management framework. The four personality types seem to use distinct heuristics to gather data, to generate and to evaluate alternatives. The connected heuristics appear as cognitive trails. We propose that different personality types habitually use cer...

Behavioral simulations are well suited for the study of the processes that underlie strategy formulation and implementation. The authors defend this claim by describing five challenges often confronted in attempts to study strategic processes: (a) measuring variables at multiple levels of analysis, (b) controlling or measuring the context, (c) deal...

Based on personal observations of several thousand managers, in both business and simulated business settings, four elements are identified that are frequently associated with leadership effectiveness. These elements are: (1) consistently and routinely applying a small number of key concepts, (2) developing skill at thinking and acting strategicall...

Management simulations are used in many adult education programmes. Yet, little has been written about how people learn through participation in such simulations. After a description of how management simulations work, we propose four ideas to support the increasingly held belief that it is worthwhile to use management simulations in business educa...

The techniques used in assessment centres business tasks, role plays, group discussion problems, in-baskets, interviews – are now being integrated into realistic situations to form holistic business and environmental contexts in which participants individually and collectively perform. Observers work with participants to diagnose managerial skills...

This article deals with living systems at the organizational and individual levels of analysis. We examine compatibility and conflict among outcomes of three organizational entry strategies—personnel selection, vocational guidance, and realistic job previews. Mechanistic and social systems perspectives of organizational entry strategies have differ...

Thinking and acting strategically have been identified as essential skills for managing organisations in the twenty-first century. The rapid rate of technological change, the increasingly complex nature of organisations, and the greater number of environmental uncertainties are some of the reasons cited for this need. Research suggests that strateg...

It is argued that training programmes about strategic decision making tend to take an analytic approach. In doing so, they simply overlook the surprises and chaos that often characterises strategic discussions; they imply they are not important. Yet it is this discussion process itself that may be most in need of managing. Several behavioural simul...

The process of self-efficacy expectation development, coping with a difficult task, and task performance is examined using a path analytic framework. A model of this process is examined with a job interview task as a way of assessing the generalizability of self-efficacy theory to career-related behavior. Results show that self-efficacy expectation...

Career exploration was investigated in two studies, each using a longitudinal design. Relationships were observed among work-role salience, work preferences, beliefs about exploration, and exploratory behaviors that suggest career exploration is as much a motivational process as a behavioral one. In Study 1, work-role salience, and to a lesser exte...

The relationships among facets of role conflict and role-specific performance were investigated over three organizational levels of one occupation. The responses of a sample of 102 full-time faculty members were analyzed via the use of correlational and multiple regression techniques. The results support treating role conflict as a multifaceted con...

Personal management styles tend to heavily influence strategic decision making. The authors identify six management styles and describe how each style can influence a company's strategic planning.

This paper examines how management promotion decisions are made in a large organisation, drawing upon interview and survey data and the results of a decision-making simulation completed by managers at three organisational levels. The findings describe the relationship between elements of decision process, such as the number of candidates considered...

In a longitudinal study of 78 graduate business students, three aspects of career exploration—environment exploration, self-exploration, and the amount of information acquired—were examined as predictors of interview performance (interview rating and self-rating) and outcomes (call-back interviews and job offers). Environment exploration and the am...

The development, properties, and uses of the Career Exploration Survey (CES) are described. The CES is intended to (a) facilitate further theory development and empirical research on how exploration affects career decisions, development, and job outcomes, such as job satisfaction, commitment, and turnover; (b) provide a network of variables for inv...

Although several managerial job analysis questionnaires have been developed, they are not widely used in industrial situations. One reason for this lack of use may be that the available instruments tend to require one or more hours to complete. The current study reports the cross-validation of the Short Form of the Position Description Questionnair...

Dimensions of career exploration, reactions to exploration, and beliefs about exploration are defined and operationalized through the Career Exploration Survey. The results of several studies which support the survey's dimensionality, reliability, and validity are summarized.

Research generally supports the belief that individuals and groups tend to overestimate the effectiveness of their judgmental decisions. There is, however, little information about how consistently these estimates relate to objective measures of effectiveness. Participants' assessments of the anticipated effectiveness of their judgmental decisions...

Factors likely to influence promotion decisions include the decision process, attributes of the decision maker(s), the organization's promotion policies and support systems, and other elements of the organizational and environmental context. The decision process includes strategy formulation, candidate search, information handling, evaluation and c...

D. T. Hall's (Careers in organizations. Pacific Palisades, Calif.: Goodyear Pub., 1976) psychological success-based model of career development was investigated using path analyses across three faculty member roles and several performance indices. The model received moderate support for each role. While alternative paths from performance to job inv...

The effects of career education on the exploratory behavior and job search outcomes of 54 students were examined using a quasi-experimental longitudinal design. The extensiveness of career education positively related to exploratory behavior and early career outcomes. Intended-systematic exploration related significantly with average salary offer r...

The relationship between performance indices and facets of job satisfaction, role ambiguity, and role conflict was studied among 102 full-time faculty members across three career stages. Results indicate that an individual's career stage within a profession has an important moderating effect on facets of job satisfaction and role perception relatio...