Stephen Dale

Warwick Business School · Innovation, Knowledge and Organisational Networks (IKON) Unit

A heuristic is a word from the Greek meaning ‘to discover’. It is an approach to problem-solving that takes one’s personal experience into account. Heuristics provide strategies to scrutinize a limited number of signals and/or alternative choices in decision-making. Heuristics diminish the work of retrieving and storing information in memory and of...

Content creation is no longer the exclusive domain of journalists, newspapers and advertisers. As Clay Shirky1 has famously pointed out, publishing is no longer a job or an industry, it’s a button. We’re all creating content, as originators or commentators, which is then shared and re-shared many times over. The resulting cascade of information req...

Gamification is about understanding and influencing human behaviours that organizations want to encourage amongst their workforce or customers. Gamification seeks to take enjoyable aspects of games – fun, play and challenge – and apply them to real-world business processes. Analysts are predicting massive growth of gamification over the next few ye...

The volume of information continues to grow at an exponential rate; new products, social networks and web services appear almost daily. Government and public bodies are releasing more data for public scrutiny; companies are becoming more radical in the way they create and use information; global news and events reach us in near real time, 24/7. Pro...