Stella Pachidi

University of Cambridge | Cam · Cambridge Judge Business School

Uberization has emerged as a platform-based form of organizing that is reshaping work and labour markets and that is fundamentally challenging existing thinking on organizing. We suggest that organizational theorists have been reluctant to address the constitutive relation between technology and organizing. By emphasizing co-constitution, we argue...

Artificial intelligence (AI) technologies offer novel, distinctive opportunities and pose new significant challenges to organizations that set them apart from other forms of digital technologies. This article discusses the distinct effects of AI technologies in organizations, the tensions they raise and the opportunities they present for informatio...

When actors deem technological change undesirable, they may act symbolically by pretending to comply while avoiding real change. In our study of the introduction of an algorithmic technology in a sales organization, we found that such symbolic conformity led unintendedly to the full implementation of the suggested technological change. To explain t...

Artificial Intelligence (AI) is emerging as a fundamental, pervasive economic and organizational phenomenon that holds many theoretical and practical opportunities and challenges for management and information systems scholars. As the adoption of AI technologies across organizations is increasing, AI may alter working and organizing in significant...

Artificial Intelligence (AI) is emerging as a fundamental, pervasive economic and organizational phenomenon that holds many theoretical and practical opportunities and challenges for management and information systems scholars. As the adoption of AI technologies across organizations is increasing, AI may alter working and organizing in significant...

The development and use of representations have been a focal point for the field of technology and organizing almost since its emergence. However, two different literature streams have developed to a large extent apart from each other: one stream has advanced theory on how representations are developed by focusing on the design of information syste...

Learning algorithms, technologies that generate responses, classifications, or dynamic predictions that resemble those of a knowledge worker, raise important research questions for organizational scholars related to work and organizing. We suggest that such algorithms are distinguished by four consequential aspects: black-boxed performance, compreh...

In this chapter we investigate the taken for granted assumption that the use of analytics makes organizations more intelligent. We discuss how analytics influences learning from experience, one of the processes of organizational intelligence that informs rational choice. In particular, we revisit the cycle of choice, a fundamental framework in the...

Software Performance is a critical aspect for all software products. In terms of Software Operation Knowledge, it concerns knowledge about the software product's performance when it is used by the end-users. In this paper the authors suggest data mining techniques that can be used to analyze software operation data in order to extract knowledge abo...

Software Performance is a critical aspect for all software products. In terms of Software Operation Knowledge, it concerns knowledge about the software product's performance when it is used by the end-users. In this paper the authors suggest data mining techniques that can be used to analyze software operation data in order to extract knowledge abo...

Our research focus is on unpacking the performativity of transparency in order to explain how digital technologies, formerly perceived as enablers of surveillance and control, afford opaqueness as much as transparency. We develop a sociomaterial perspective on transparency and investigate how transparency in organizations is co-constituted by the m...

This paper aims to contribute to the ongoing discussion on knowledge at work. We look in particular at how knowledge is transferred across boundaries, amongst people with different epistemologies, and at the tensions that arise when those epistemologies clash. The paper is motivated by the phenomenon of business analytics. Inspired by the widely pr...

Software usage concerns knowledge about how end-users use the software in the field, and how the software itself responds to their actions. In this paper, we present the Usage Mining Method to guide the analysis of data collected during software operation, in order to extract knowledge about how a software product is used by the end-users. Our meth...

Although a lot of research has been carried out on the technical architecture of software systems, the domain of Functional Architecture in the software product industry lacks a formalization of the related concepts and practices. Functional Architecture Modeling is essential for identifying the functionalities of the software product and translati...