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Introduction
Full Professor of Technology Enhanced Learning at the Department of Continuing Education Research and Educational Technologies at the Danube University Krems, Austria. Studied computer science and applied knowledge management, PhD in computer science at the Technical University Vienna in 2010. Assistant/Associate Professor of Business Informatics at Johannes Kepler University Linz from 2010 to 2019. Coordinated FP7-founded research project IANES, Leonardo-da-Vinci Transfer-of-Innovation project FARAW and the Erasmus IP SURGEOM between 2010 and 2015. Visiting Research Fellow at Radboud University Nijmegen in 2016/17.
Current institution
Additional affiliations
September 2019 - present
December 2017 - August 2019
May 2016 - February 2017
Education
October 2006 - August 2010
May 2005 - February 2007
October 2000 - September 2004
Publications
Publications (158)
When the COVID-19 pandemic forced higher education institutions to implement their programs in an online setting, different groups of students were influenced to different extents. In many cases, the main locus of learning moved to students' homes, and their learning experiences were suddenly contextualized in their residential situation and immedi...
Providing access to higher education for people in marginalized communities, in particular for refugees, requires to re-think the traditional ways of teaching and learning in higher education institutions. The challenges of these circumstances both in terms of access to learning materials and the opportunity to collaboratively learn with others req...
published in EDeR – Educational Design Research
An International Journal for Design-Based Research in Education
https://journals.sub.uni-hamburg.de/EDeR/firstonline
Background: The lack of commonly accepted models of educational Design-based Research (DBR) hinders the effectiveness of knowledge transfer and theory development in this field. Such m...
Computerized Adaptive Testing (CAT) is a field of research originating in psychometrics that has been adopted in the last years for formative and summative assessment activities in educational settings in general and in online learning in particular. While a variety of platforms is available for designing and deploying CAT the challenge of providin...
Over the last decades, a shift towards participatory approaches could be observed in cultural heritage institutions. In co-curation processes, museums collaborate with public audiences to identify, select, prepare, and interpret cultural materials. This article focuses on the question how to engage and motivate local communities or individuals in r...
In today's increasingly complex, uncertain environments, disciplinary knowledge alone is no longer sufficient to cope with new societal challenges and real-world problems. Meta-competences, which include advanced thinking skills and creativity, go beyond these domain-specific competences. Along those lines, a methodological question arises regardin...
The rapid development of digital technology and its pervasiveness in everyday life requires everybody to develop the skills necessary to engage with such technology for one’s mundane tasks and communication needs. The first steps towards developing these skills can be particularly challenging for older adults, who might need to fundamentally adapt...
Geschäftsprozesse sind unerlässlich, um die Arbeit von Organisationen und die Zusammenarbeit zwischen ihnen zu beschreiben. Sie stellen den Bezugsgegenstand des Prozessmanagements insbesondere im Rahmen digitaler Transformationsprozesse dar, da sie alle wesentlichen Elemente, um Anforderungen und deren Bearbeitung integrativ betrachten, welche an O...
Fencing is a sport requiring high levels of physical and mental abilities from athletes. Amongst others traits, fencers need to be able to hit small targets with high accuracy. In order to be able to investigate changes in the accuracy of fencers over prolonged periods of training, a training device needs to be accepted by its users. This article p...
Feedback is essential for athletes in order to improve their sport performance. Feedback systems try to provide athletes and coaches not only with visualisations of acquired data, but moreover, with insights into—possibly—invisible aspects of their performance. With the widespread adoption of smartphones and the increase in their capabilities, thei...
Previous research has highlighted the importance of reaction time and precision in fencing [2, 3]. However, the systems as proposed by Gutiérrez-Cruz et al. [2] and Sorel et al. [3] in their respective studies are costly as they require high speed cameras (Vicon), force plates and a video projector.KeywordsFencingFeedback SystemPegasosTechnology Ac...
The assessment of source code in university education is a central and important task for lecturers of programming courses. In doing so, educators are confronted with growing numbers of students having increasingly diverse prerequisites, a shortage of tutors, and highly dynamic learning objectives. To support lecturers in meeting these challenges,...
Der vorliegende Beitrag zur Verankerung von Open Educational Resources (OER) im österreichischen Bildungssystem bietet Einblicke zum derzeitigen Stand des Themas an österreichischen Hochschulen. Er wurde von der bei fnma angesiedelten und von Martin Ebner geleiteten Arbeitsgruppe Open Educational Resources (AG OER) verfasst, welche seit mehreren Ja...
The assessment of source code in university education is a central and important task for lecturers of programming courses. In doing so, educators are confronted with growing numbers of students having increasingly diverse prerequisites, a shortage of tutors, and highly dynamic learning objectives. To support lecturers in meeting these challenges,...
[This corrects the article DOI: 10.1007/s10984-022-09406-0.].
In sports feedback systems, digital systems perform tasks such as capturing, analysing and representing data. These systems not only aim to provide athletes and coaches with insights into performances but also help athletes learn new tasks and control movements, for example, to prevent injuries. However, designing mobile feedback systems requires a...
Since the outbreak of the COVID-19 pandemic in 2020, digital technologies for distance learning have been used in educational institutions worldwide, raising issues about social implications, technological development, and teaching and learning strategies. While disparities regarding access to technical equipment and the internet ('the digital divi...
Recently, the European Commission has presented their roadmap for the introduction of micro-credentials (MCs) in the European higher education sector. This approach is accompanied by an assortment of tools, methods and concepts (instruments) that are supposed to support the uptake of MCs. We analyzed whether instruments that are mentioned in concer...
Zusammenfassung
Der Artikel zeigt den wirkungsvollen Einsatz von Virtual-Reality-Trainings im Softskills-Bereich besonders für Kommunikations‑, Präsentations- oder Verhandlungskompetenzen. Zunächst werden auf die Vorteile im Vergleich zum klassischen Setting eingegangen, wie etwa die Unabhängigkeit von einer physischen Präsenz von Trainingspartnern...
Developing mathematical skills requires the opportunity to practice and receive immediate, individualized feedback on the misconceptions or mistakes made in the problem-solving process. Huge progress has been made in the last years in the design of feedback systems for fundamental math education. Applied mathematics education for engineering discip...
1. Introduction
Technological advances of the last decades have seen a vast increase in data availability in general but also in particular in the domain of sport science. Given the amount of data produced in cycling and other endurance sports, various models have been developed for (among other aspects) predicting performances based on historical...
Seit dem Schuljahr 2018/19 wird in Österreich die verbindliche Übung "Digitale Grundbildung" flächendeckend in der Sekundarstufe I umgesetzt. Der Lehrplan ist durch eine sehr umfassend und detaillierte ausgearbeitete Charakterisierung der zu adressierenden Themenfelder gekennzeichnet, in der die inhaltliche Heterogenität des Feldes sichtbar wird. I...
Developing mathematical skills requires the opportunity to practice and receive immediate, individualized feedback on the misconceptions or mistakes made in the problem-solving process. Huge progress has been made in the last years in the design of feedback systems for fundamental math education. Applied mathematics education for engineering discip...
Die Studie beschreibt die Entwicklung und Situation an österreichischen öffentlichen Universitäten, Fachhochschulen, Privatuniversitäten und Pädagogischen Hochschulen anhand der im April 2021 zugänglichen über 250 Publikationen und Berichten. Die Quellen umfassen dabei neben ersten fachwissenschaftlichen, begutachteten Publikationen auch eine Reihe...
ePortfolio-platforms are popular tools to facilitate and promote lifelong learning. One of their major usage scenarios is enabling users to document their learning outcomes in an institution-independent way beyond formal learning settings. Aside this, ePorfolios are also promoted as a way to facilitate qualitative assessment in courses. The latter...
Wie überall schreitet auch im Sport die Digitalisierung rasant voran. Immer mehr Möglichkeiten, Daten über Bewegung und sportliche Leistung zu erfassen, werden entwickelt oder die Kosten hierfür nehmen ab. Dadurch nimmt die Zahl neuer Tools und Produkte für die Weiterverwendung dieser Daten zu. Diese versprechen Anwendern und Anwenderinnen oft die...
With the specification of effective and efficient processes, the foundation for their implementation has been laid. Following these preparatory activities, we now deal with the implementation of process specifications in an execution environment and the handling of process instances in live operation. The implementation of a process specification a...
The following case study shows how some of the previously described BPM concepts, methods and languages were used to improve a core process of a company. On the basis of the individual aspects of the open BPM cycle their instantiation and intertwining will be demonstrated as occurring in a real industrial development project. In the following, the...
There is no organization without processes. When people want to collaborate, they use the necessary tools and coordinate their activities to reach the desired result. Since such activities can not only be carried out by humans, but also by machines and computers, their activities must also be included when aligning human requirements and technical...
Modeling languages determine the concepts that can be used to describe an extract from perceived reality and how these concepts can be put into mutual relationship. Modeling languages thus provide the vocabulary and the grammar needed to represent real-life situations in models. They will subsequently be considered in a structured way.
The aim of the process preparation in the sense of a subsequent implementation is a precise description of the process with a description of the process strategy and process logic. The preparation includes the activity bundles on the left side of the open cycle, i.e., analysis, modeling, validation and optimization (see figure below). The result of...
In the previous chapters, we have shown that what happens in organizations (companies, administrations, etc.) is based on models from various disciplines. Business models, which represent enterprise architectures with models for products and services, organizational structure, processes, data and IT infrastructure, describe in which area a company...
In the previous chapters we have considered the means for describing the sequence of activities executed in a process. In the course of digitalization, processes in an organization and, in particular across organizations, are becoming more complex. In order to describe them nonetheless in a transparent way, it is necessary to organize them as netwo...
In the previous chapter we outlined the various aspects of Business Process Management. Since models are often used in practice to describe these aspects, the following sections will first look in more detail at the tasks and properties of models and modeling. We then present examples of models from various areas of expertise that in our experience...
This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants’ perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. La...
SchülerInnen und Studierende können durch kollaborative Entwicklung von Lernmaterialien nicht nur ihr Verständnis des jeweiligen Themengebiets vertiefen, sondern erwerben auch Kompetenzen im Bereich der Wissensaufbereitung und - vermittlung. Durch das gemeinsame Arbeiten lernen SchülerInnen den Betrieb an Hochschulen niederschwellig kennen; Studier...
In-depth analysis of viewing behavior is an important factor informing educational video design. Research has largely addressed the support of such analyses for individual learners or has relied on aggregating user interactions with video players to derive potential points of interest. Only in recent years, with rising use of commercial video hosti...
Lehrveranstaltungen ohne Anwesenheitspflicht erleichtern Studierenden mit erschwerten Studienrahmenbedingungen die Absolvierung einer akademischen Ausbildung, haben unter didaktischen Gesichtspunkten aber oft Nachteile, da insbesondere auch Studierende fernbleiben, die grundsätzlich die Möglichkeit zur Teilnahme hätten. Eine Incentivierung der akti...
The ubiquitous availability of mobile communication technology has significantly extended the time during which people are available for communication requests by others. The traditional boundaries between contexts such as work and family life have become blurred. Incoming communication requests always have the potential to disrupt one's current ac...
This chapter motivates the objective for introducing support measures and instruments for articulating, aligning, and enacting performative aspects of organizational work. It provides background information on supporting organizational actors to actively design their collaborative work processes. Of main interest are individual conceptualizations o...
In this chapter, business enablers and resources are at the center of interest, as they are required to generate valuable assets for the market. Looking at those elements beyond a requirements engineering perspective to deliver products and services, human-centric value chain and their analysis can help in apprehending how an enterprise creates val...
This chapter offers a synthesis of the conceptual and methodological considerations of the previously presented frameworks and instruments. It adjusts the methodological concepts for eliciting, representing, and processing work knowledge for practical use. Based on elementary modeling constructs we provide a unifying framework that guides the desig...
This chapter instantiates the proposed framework for developing consensually shared workflow designs. It shows how the framework can be put to operation using instruments that have been successfully deployed in practice. These instruments enable articulation and alignment of work process knowledge, allow its representation and transfer within organ...
This chapter discusses elicitation of knowledge in work process design and its requirements on socio-technical support instruments. It provides the conceptual underpinnings of the articulation and alignment processes of work process elicitation. We detail relevant insights from different disciplines such as social psychology, cognitive sciences, kn...
This chapter demonstrates the use of the proposed framework for digital work design and the embedded methods. It shows the mutual interplay of its components for articulating work knowledge, organizational learning, knowledge processing, and preserving design-relevant knowledge. The case studies describe the impact that could be generated through d...
This chapter introduces methods to enable to act on the results of articulation and alignment processes. As such, it outlines paths towards sharing and anchoring new work practices in organizations. The proposed methodologically grounded interventions allow to qualitatively validate novel work practices and to agree on strategies for their organiza...
This chapter introduces methodological support for transitioning from existing to envisioned work processes via direct actor involvement. It suggests direct actor involvement in the alignment and validation of novel work practices, in particular when digital workflows or instruments are involved that fundamentally impact the modes of individual ope...
“This book could well be the most comprehensive collection to date of integrated ideas on the elicitation, representation, integration and digitization of work processes and collaboration. The authors take a heavily human-centered approach while never losing sight of engineering aspects involved. Rooted in relevant theories, they present a set of p...
In den vorangegangenen Kapiteln haben wir gezeigt, dass das Geschehen in Organisationen (Unternehmen, Verwaltungen etc.) auf Modellen aus unterschiedlichsten Disziplinen basiert. Geschäftsmodelle, Unternehmensarchitekturen mit Modellen für Leistungen (Produkte und Services), Aufbauorganisation, Prozesse, Daten und IT-Infrastruktur beschreiben, in w...
Geschäftsprozesse helfen, Organisationen zu strukturieren und zu betreiben. Sie stellen den Bezugsgegenstand von Geschäftsprozessmanagement dar und integrieren alle wesentlichen Elemente, um Anforderungen, welche an Organisationen gestellt werden, nachvollziehbar und strukturiert zu bearbeiten. Alle Beteiligten wissen somit, in welcher Form ihre Au...
Ziel der Prozessvorbereitung im Sinne einer nachfolgenden Implementierung ist eine präzise Spezifikation von Prozessen mit der Beschreibung der Prozessstrategie und der Prozesslogik. Die Vorbereitung umfasst die Aktivitätsbündel auf der rechten Seite des offenen Zyklus, dies sind die Analyse, die Modellierung, die Validierung und die Optimierung (s...
Das folgende Fallbeispiel zeigt, wie einige der beschriebenen Konzepte, Methoden und Sprachen angewendet wurden, um einen für ein konkretes Unternehmen wesentlichen Prozess zu verbessern. Die Dokumentation des real durchgeführten Projekts macht deutlich, dass sich die vorgestellten Aktivitäten nicht streng voneinander getrennt bearbeiten lassen, so...
Im vorangegangenen Kapitel haben wir die vielfältigen Aspekte des Geschäftsprozessmanagements umrissen. Da in der Praxis häufig Modelle für die Beschreibung dieser Aspekte zum Einsatz kommen, gehen wir in den folgenden Abschnitten zunächst näher auf die Aufgaben und Eigenschaften von Modellen und Modellbildung ein. Danach stellen wir Beispiele von...
Die bisherigen Ausführungen haben mit der Spezifikation effektiver und effizienter Prozesse die Grundlagen gelegt für deren Implementierung. Im Anschluss an diese vorbereitenden Aktivitäten befassen wir uns in der Folge mit der Umsetzung der Prozessspezifikation in einer Ausführungsumgebung und der Abwicklung von Prozessinstanzen im Echtbetrieb. Di...
Mithilfe von Modellierungssprachen wird festgelegt, mit welchen Konzepten ein Ausschnitt der menschlich wahrgenommenen Realität beschrieben werden kann und wie diese zueinander in Beziehung gesetzt werden können. Modellierungssprachen stellen also das Vokabular und die Grammatik zur Verfügung, die benötigt werden, um Sachverhalte der menschlich wah...
Permanent reachability via mobile communications technologies has become a ubiquitous phenomenon. The traditional boundaries between peo- ples’ different contexts in their lives become blurry and begin to dissolve, if they are not actively maintained. Such boundary management activities allow to indi- vidually determine which communication request...
In this paper, we describe the development of a collaborative approach to elicit and analyse service process experience as part of a project commissioned by the Dutch Ministry of Infrastructure and Environment. We designed and deployed a model-based instrument for measuring the experiences of both the general public and the civil servants, involved...
Business process models are nearly omnipresent in modern enterprises. Current research efforts attempt to include stakeholders in all phases of the business process lifecycle, as they possess valuable expert knowledge which is often hard to externalize. This paper examines the later phases of the design lifecycle, namely the validation of business...
Modeling languages are generally designed to meet the requirements imposed on them by the domain to be represented and the intended application area of the resulting models. Their comprehensibility and appropriateness for domain experts, who are not necessarily experienced modelers, usually is not considered during language design. While some aspec...
In diesem Open-Access-Buch wird das Geschäftsprozessmanagement als ein ganzheitlicher Prozess begriffen, der der Mitwirkung aller Stakeholder bedarf. Denn das traditionelle Business Process Engineering stößt heute angesichts der Digitalisierung und der dynamischen Entwicklung von Organisationen immer mehr an seine Grenzen, beispielsweise bezüglich...
Der vorliegende Artikel zeigt, wie die zur Unterstützung von Lernprozessen notwendigen Kollaborationsmöglichkeiten realisiert werden können, ohne die Vorteile multimodaler Vermittlungsformen aufzugeben. Er betrachtet dazu, wie Videos nutzbringend im Rahmen einer multimodalen Aufbereitung von Lerninhalten eingesetzt werden können und wie soziale Ann...
Die universitäre Lehre in praktisch geprägten Disziplinen ist oft durch eine gestaltungsorientiere Ausrichtung charakterisiert, die eine unmittelbare Problemlösungs- und Handlungskompetenz zum Ziel hat. In diesen Bereichen ist der aktive Umgang mit studentischer Heterogenität besonders herausfordernd, da unter- schiedliche Studienrahmenbedingungen...
The development of research skills in higher education curricula is considered an important component for personal and professional development. Empirical evidence shows that students’ autonomy and creativity when performing research can be e ectively supported by open, work-centric learning settings. The present work builds upon these results and...
The evaluation of modeling processes for years has focused on assessing the outcome of modeling, while the process of modeling itself hardly has been subject of examination. Only in recent years, with rising interest in collaborative conceptual modeling approaches, the process of modeling has gained more attention. Different streams of research hav...
Due to the ubiquitous deployment of information systems in today’s organizational work settings, the importance of process modeling skills is undisputed not only for techno-centric roles in organizations, but also for more business-oriented positions. The ability to understand and shape work processes through modeling practices is important to acti...
Purpose – Deployment of KMS suffers from low adoption in organizational reality that is attributed to a lack of perceivable added value for people in actual work situations. Poor task/technology fit in the process of knowledge retrieval appears to be a major factor influencing this issue. Existing research indicates a lack of re-contextualizing sto...
The existence of a shared understanding about a collaborative work process among all involved actors is one prerequisite for its successful implementation. The development of a shared under- standing is facilitated when the actors make explicit their individual views and create externaliza- tions that can be used as subjects of discourse. Instrumen...
The assessment of modeling skills is a topic that has hardly been discussed in literature. Being able to assess a modeler’s skill level, however, provides valuable input for planning further educational interventions or allows for upfront estimations of capabilities to successfully perform a real-world modeling task. Literature indicates that skill...
Validation of business process models under involvement of stakeholders is usually performed by moderated model walkthroughs. We explore the potential of combining these established practices with interactive enactment of executable prototypes that is widely used in UI prototyping and model-based interactive system design. Based on these fields, we...
Involving stakeholders in enterprise modeling, besides rendering valid models, also helps stakeholders articulate and align their views on their organization. This requires that stakeholders are able to understand and actively perform conceptual modeling for representing their views on enterprise structure and behavior. The specific skills required...
Articulation and alignment of mental models has been recognized as an important issue in knowledge management over the last years. In the context of collaborative work processes, much research has been conducted in the field of how to facilitate such articulation and alignment activities to produce knowledge artifacts that appropriately represent o...
Der Einsatz von Arbeitsbeeinflussungssystemen zur Steuerung und Kontrolle von Arbeitsprozessen hat in den letzten Jahrzehnten stetig zugenommen. Dies geht einher mit einer Organisationssicht, die die sozialen und kognitiven Fähigkeiten und Bedürfnisse der Arbeitenden nicht berücksichtigt. Aktuelle Entwicklungen im Bereich der sozio-technischen Arbe...
Today, modeling and subsequent digital model representations are essential constituents in collaborative endeavors on organizational change. Once created, models need to be digitized for shared stakeholder understanding and further processing. Whenever paper serves as carrier medium, it is likely to disrupt further processing, elicitation, and mode...
Actively involving participants in business process modeling enables integration between elicitation and modeling steps of the BPM lifecycle. Such integration may lead to a more efficient design procedure and ultimately to a more accurate representation of the business process. However, active involvement of process participants creates several cha...
Articulating and representing procedural aspects of work in conceptual models is a prerequisite for informed information system (IS) design. Instruments supporting articulation need to establish common ground about the interaction among the collaborating actors. This paper proposes a methodology for the articulation of work processes by inexperienc...
This demo paper presents an interactive tabletop interface with tangible building blocks to engage business domain experts in process modelling. This interface, called Metasonic Touch, is a commercial product based on results of the European research project IANES (Interactive Acquisition, Negotiation and Enactment of Subject-Oriented Business Proc...
Nowadays, companies seek for new technological enablers and adopt new business models to cope with the frenetic pace of change. Such an effort is depicted in the Enterprise 2.0 initiative. Knowledgeable workers should be empowered so that they can help, through their knowledge, the organization they work for to thrive in the today’s highly demandin...