Stefan Henningsson

Stefan Henningsson
Copenhagen Business School · Department of IT Management

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84
Publications
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921
Citations

Publications

Publications (84)
Article
Full-text available
Corruption is one of the most troubling societal challenges facing businesses today. Businesses have been combating corruption in fragmented ways, sometimes by creating anti-corruption policies applicable to certain stakeholders and, at other times, by harnessing digital technologies. Recently, the power of blockchain, with its capacity to provide...
Article
Full-text available
This paper conceptualises the COVID-19 pandemic as a “rare event.” Rare events channel managerial attention to magnified issues and foster resource mobilisation and learning. We draw on a case study of a US consumer lender to develop a model explaining how organisations actualise digital affordances as part of their rare event response and, in doin...
Article
Full-text available
Decentralized digital technologies require multiple organizations to collectively create digital innovations. Control over the resources required for digital innovations is often therefore dispersed among multiple actors. Actors may have conflicting interests and business models which cause collective digital innovations to come to a standstill. Wh...
Chapter
Situation faced: In 2011, Sitecore was the market leader in web content management industry. Sitecore envisaged that the web content industry was about to converge with the e-commerce industry as one unified industry. To remain competitive in this new market, Sitecore would need to provide integrated commerce and a content platform in its product p...
Article
Full-text available
In global supply chains, information about transactions resides in fragmented pockets within business and government systems. The lack of reliable, accurate and complete information makes it hard to detect risks (such as safety, security, compliance and commercial risks) and at the same time makes international trade inefficient. The introduction o...
Article
Full-text available
Innovations in the underlying technologies of virtual, augmented, and mixed reality solutions have moved immersive virtual environments from sci-fi movies to a phenomenon of great societal impact. The last decade has seen use cases that ranges into gaming, education, health care, construction and retail. Paralleling the growing practical relevance,...
Article
Full-text available
For three decades, research has investigated the role of information systems integration (ISI) in mergers and acquisitions (M&As). This research has improved our understanding of the M&A IS challenges and their solutions. However, consolidation and integration across the research is limited. To redress this omission, we review 70 articles published...
Conference Paper
Transportation of horticultural products from Africa to Europe entails numerous challenges. This study of a large European importer of perishable goods in The Netherlands presents complexities of the physical flows of the goods along with information flows related to the goods. Throughout the journey of horticultural products public and private sta...
Conference Paper
In global supply chains information about transactions resides in fragmented pockets within business and government systems. The introduction of digital trade infrastructures (DTI) that transcend organizational and systems domains is driven by the prospect of reducing this information fragmentation, thereby enabling improved security and efficiency...
Conference Paper
This paper develops a framework for characterising the design space of Information Infrastructures (IIs). Existing research has generally sought to unravel the convergent characteristics and mechanisms uniting IIs across a wide range of manifestations. In this research, we explore this divergence within the II design space. We do so by reviewing th...
Conference Paper
While world-wide Mergers and Acquisitions (M&As) activity continues to accelerate, a substantial proportion of deals fails to yield the expected value. The inability to plan and implement post-merger integration of information technology contributes substantially to these failure rates. This paper advances the argument that a company’s pre-existing...
Conference Paper
Decentralized digital technologies increasingly enable multiple organizations to co-create digital in-frastructures. However, collective innovation processes often come to a standstill because of conflicting interests and business models. While existing research suggests various factors that block collective innovation processes, there is still lit...
Article
Full-text available
Information systems (IS) integration is a critical challenge for value-creating mergers and acquisitions. Appropriate design and implementation of IS integration is typically a precondition for enabling a majority of the anticipated business benefits of a combined organization. Often, IS integration projects are subject to deficiencies (e.g., loss...
Article
Full-text available
Increasingly, companies are drawing on capacities provided by external consultants to design and execute strategic IT initiatives. However, despite evidence of the impact of such services on IT performance, little is still known about the roles external consultants serve in relation to specific strategic IT initiatives and how companies can draw ef...
Article
Full-text available
This article presents a framework for assessing IT integration risk in acquisitions. Using the experience of Trelleborg AB, a serial acquirer, we illustrate the framework's merits for managing high-risk acquisitions and identifying low-risk acquisitions. Based on insights gained from Trelleborg, we provide recommendations for CIOs on assessing and...
Article
The introduction of mobile payments is one of many innovations that are changing the payment market. This change involves new payment service providers entering this lucrative market, and meanwhile, the existing stakeholders are trying to defend their oligopolistic positions. The mobile payment market cooperation (MPMC) framework in this article sh...
Article
This article introduces a framework for assessing IT integration risk in acquisitions. We illustrate the framework's merits for the management of high-risk acquisitions and identification of low-risk acquisitions with the experience of Trelleborg AB, a global industrial company with acquisitions as integrated components of its corporate strategy. B...
Article
Full-text available
Value-creating acquisitions are a major challenge for many firms. The case of Cisco Systems shows that an advanced enterprise architecture (EA) capability can contribute to the four phases of the acquisition process: pre-acquisition preparation, acquisition selection, acquisition integration and post-integration management. Cisco's EA capability im...
Article
Acquisitions have become essential tools to retain the technological edge in digital industries. This paper analyses the technological integration challenges in such acquisitions. Acquirers in digital industries are typically platform leaders in platform markets. They acquire (a) other platform providers to extend the platform core and to derive ne...
Article
Full-text available
This paper applies the Red Queen theory to explain how organizations utilize various sourcing arrangements in order to compete in an evolutionary arms race where only the strongest competitors will survive. This case study incorporates competition and views sourcing strategies as a means to improve its viability to survive in the marketplace. The s...
Article
Full-text available
This paper develops a knowledge-based model of information systems (IS) integration in acquisition-based growth programs. Previous research has found important differences in the acquirers’ abilities for acquisition IS integration, and that these differences play key roles in explaining the economic benefits of acquisition-based growth. A knowledge...
Conference Paper
In digital ecosystems, the fusion relation between business and technology means that the decision of technical compatibility of the offering is also the decision of how to position the firm relative to the coopetive relations that characterize business ecosystems. In this article we develop the Digital Ecosystem Technology Transformation (DETT) fr...
Article
This paper applies the Red Queen theory to explain how organizations utilize various sourcing arrangements in order to compete in an evolutionary arms race where only the strongest competitors will survive. The case study incorporates competition, and views sourcing strategies as a means to improve the firm's viability to survive competition in the...
Article
The last decade has seen a rise in research on the topic of challenges associated with information systems (IS) in corporate mergers and acquisitions (M&As). Although this proliferation of research has the potential to significantly improve our understanding of IS challenges in M&A activity, absent is the necessary step of consolidating and integra...
Article
International e-Customs is going through a standardization process. Driven by the need to increase control in the trade process to address security challenges stemming from threats of terrorists, diseases, and counterfeit products, and to lower the administrative burdens on traders to stay competitive, national customs and regional economic organiz...
Conference Paper
Full-text available
The ERP industry has undergone dramatic changes over the past decades due to changing market demands, thereby creating new challenges and opportunities, which have to be managed by ERP vendors. This paper inquires into the necessary evolution of business models in a technology-intensive industry (e.g., develop new offerings, engage in partnerships,...
Conference Paper
Full-text available
Payments are central for society. Historically, it involved two parties exchanging goods and services for money. Today, payments, with increasing frequency, consist of digital representations of money that are transferred through globally intertwined network. Payments involve many parties such as payers, payment services providers, banks, central b...
Article
Full-text available
This article describes the experiences of Danisco (a global food ingredients company) as it followed a growth-by-acquisition business strategy, focusing on how a new CIO built the IT resources to ensure the IT organization was "ready to acquire." We illustrate how these IT capabilities expedited the IT integration following two acquisitions, one of...
Article
Full-text available
The recent years of rapid development of mobile technologies creates opportunities for new user-groups in the mobile workforce to take advantage of in-formation systems (IS). However, to apprehend and harness these opportunities for mobile IS it is crucial to fully understand the user group and the mobile tech-nology. In this paper we deductively,...
Article
The last decade has seen a rise in research on the topic of challenges associated with information systems (IS) in corporate mergers and acquisitions (M&As). Although this proliferation of research has the potential to significantly improve our understanding of IS challenges in M&A activity, absent is the necessary step of consolidating and integra...
Conference Paper
Full-text available
This paper presents a model explaining industry-wide information systems integration. Using a theoretical frame of value configuration analysis and information systems (IS) integration extent we find that the IS integration was inhibited by incompatible value integration. On the other hand product sensitivity, continuous production process and pres...
Article
Full-text available
Digital artifacts take increasingly prominent positions in the life of individuals, organizations and the society at large. This paper inquires into the effects of digitalization on the payment industry. In the case of payments, the ecosystem surrounding a payment historically involved two parties exchanging goods and services for money (banknotes...
Article
Experiences from enterprise-wide integration initiatives during more than four decades indicate that industry-wide information integration could render substantial benefits. Two ways in which industry-wide integration differs from enterprise-wide integration are that there is no common management level and the economic units in the integration are...
Article
This paper addresses international e-Customs standardization fro. The perspective of a global dairy com- pany who face. The result o. The standardization efforts. International trade stands in front of a paradox of increasing security and control in order to meet threats from terrorist, diseases and other risks while a. The same time lowe. The admi...
Article
Full-text available
Recent research has acknowledged the key role of information systems (IS) in helping build sustainable organizations. Although many organizations have implemented strategies for increased sustainability, empirical evidence for the effects of such strategies is sparse, and the understanding of the underlying processes to reach ecoeffectiveness is li...
Chapter
Experiences from enterprise-wide integration initiatives during more than four decades indicate that industry-wide information integration could render substantial benefits. Two ways in which industry-wide integration differs from enterprise-wide integration are that there is no common management level and the economic units in the integration are...
Article
Despite the increasing importance of large IT-based solutions binding actors and processes together across institutional borders, still little is known about how these Information Infrastructures (IIs) assume their shapes and potentially may be reshaped towards specific ends. We focus on the duality of organizations using the IT artefacts of the Eu...
Chapter
This chapter addresses the interoperability challenges related to a move from paper-based to electronic Customs processes. The chapter is based on the work with interoperability questions in the ITAIDE project’s living labs. Starting with a general presentation of what constitute the general and actorspecific challenges, the chapter presents three...
Chapter
The Food Living Lab (Food LL) was a research project centred on export of dairy products. Dairy products are organic products that are intended as human food. As such, when they are exported, dairy products become the concern of a wide range of governmental agencies. Apart from customs, agencies for health, veterinary, agriculture, taxation, and st...
Chapter
This chapter introduces and explains the ITAIDE Information Infrastructure (I3) Framework, which is a multidimensional framework for analysing and describing how IT-related innovations can eventually lead to accelerated trade by introducing trade simplifications to traders who can prove that they are in control of their business. The core idea is t...
Article
Corporate mergers and acquisitions (M&As) are prominent means for corporate strategy. In many M&As information systems (IS), integration is critical for achieving the intended goals. By integrating previous research on M&A and IS integration, we develop a six‐dimensional theoretical framework for IS integration in corporate M&As. The framework is u...
Article
Full-text available
Regulators and actors in international trade are facing a difficult challenge of increasing control and security while at the same time lowering the administrative burden for traders. As a tentative response, the European Commission has introduced the concept of "trusted traders": certified traders that are in control of their business. Trusted tra...
Article
Full-text available
Design science research is an essential part of IS research since the field should not only try to understand how the world is, but also how to change it. We argue that the aim of IS design science research should be to develop practical knowledge not only for the design of novel information technology (IT), but also for IS governance and managemen...
Article
Full-text available
An investigation of green IT in 14 Danish companies identifies three strategies: storefront focuses on external presentation, tuning involves simple changes for improved efficiency, and redesign reinvents the company to leverage green IT's potential.
Conference Paper
Acquisitions are standard components of the growth strategies of many organizations. Frequently, acquisitions raise important questions concerning how and to what extent the acquisition's information technology (IT) needs to be integrated into the IT of the acquirer. We investigate how the initial conditions of business and IT alignment in the acqu...
Conference Paper
Full-text available
This paper inquires into the complexities of contemporary IT solutions based on a case study of the EU's eCustoms initiatives using Manuel DeLanda's Assemblage Theory. Technological innovations have enabled information infrastructures with dramatically increased number and heterogeneity of included components, and their dynamic and unexpected inter...
Conference Paper
Full-text available
Acquisitions of new businesses and divestments of existing ones are frequently components of large organizations' corporate strategies. In both acquisitions and divestments, corporate IT infrastructure plays a critical role for realizing business objectives. In this paper, we take a dual view of the IT-related challenges in divestment and acquisiti...
Chapter
A large corporate group in northern Europe within the heavy industry and haulage sector implemented a mobile service order system for their 280 service technicians in Sweden. Savings due to shorter lead-time from ordered service to sent invoice was one of the main reasons for developing and implementing the system. The desired benefits were achieve...
Conference Paper
Full-text available
This paper reports on a series of panels and workshops held at the Bled eConference since 2004. It aims at reconstructing the developing understanding of Inter-organizational Information Systems (IOIS) over the years as evidenced by these workshops, which have been designed to provide a forum to discuss emerging topics, fields, and strategies for I...
Article
Full-text available
Experiences from enterprise-wide integration initiatives during more than four decades indicate that industry-wide information integration could render substantial benefits. Two ways in which industry-wide integration differs from enterprise-wide integration are that there is no common management level and the economic units in the integration are...
Conference Paper
Full-text available
Despite the numerous stories in academic journals and the business press of systems that fail to deliver anticipated benefits, mobile information systems (IS) are still gaining ground. The nature of mobile IS introduces additional aspects that require attention during the development process, compared to more traditional information systems built f...
Conference Paper
Full-text available
Regulators in international trade are facing a seemingly impossible challenge of increasing control and security while at the same time lowering the administrative burden for traders. The European Commission has introduced the concept of "trusted trader", referring to a trader that is certified as being in control of his/her business. Trusted trade...
Conference Paper
Full-text available
A number of separate studies have concluded that governmental organizations could greatly improve their efficiency as well as their quality of service by embracing state of the art IT. However, in reality few of the potential benefits are actually leveraged. Even those organizations that have succeeded in establishing online service delivery often...
Conference Paper
Full-text available
A major question for contemporary organizations is how to support business processes with ICT. One way to do so is by the adoption of a standardized software package such as enterprise resource planning (ERP) systems. However, this demands that either the system is adjusted to existing business processes or that the business processes are adjusted...
Conference Paper
Full-text available
Customs is one domain which has faced the need for information systems in a globalizing world. In customs there is a need for close collaboration between business and government in order to build robust technological infrastructures supporting processes related to export and import of goods. This has led to a move towards eCustoms. This case study...
Conference Paper
Full-text available
This paper addresses Information Systems (IS) standards from a managerial perspective. Standards can be seen as behavior regulations where there is a lack of hierarchical and market steering mechanisms. The use of government standards to harmonize IS is complicated, since in comparison to hardware and software products, IS are specific to the conte...
Conference Paper
Full-text available
Design science research involves creating and evaluating innovative methods and approaches to be used in design practice. We present an approach to be used in the process of designing Management Support Systems (MSS). The nature of managerial work makes the design, development, and implementation of MSS a major challenge. The MSS literature suggest...
Conference Paper
Full-text available
Design research is becoming more and more accepted and integrated in Information Systems (IS) research. In this paper we address the research activities of IS design research and how the activities are dependent on participation from business and governmental institutions to a higher extent than in traditional research. Our contribution is the intr...
Article
Full-text available
Information systems (IS) integration is among the most challenging tasks in corporate mergers and acquisitions (M&As). In this paper we propose and illustrate the use of an approach to analyzing and planning post-merger IS integration that extends general theory for IS planning, considering the specific characteristics of the M&A context. We highli...
Conference Paper
Design science research is an essential part of IS research since the field should not only try to understand how the world is but also how to change it. We argue that the aim of IS design science research should be to develop practical knowledge not only for the design and improvement of IS but also for IS use and management. Whereas substantial m...
Conference Paper
Full-text available
The use of service oriented architectures (SOA) is rapidly penetrating contemporary business life based on the promise of scalable and flexible information infrastructures. However the technique is still in it infancy and many questions regarding the consequences of a shift towards this kind of IT architecture still remains unanswered. We approach...
Conference Paper
Many researchers and business professionals have emphasized the importance and difficulties of successful information systems (IS) integration in the context of mergers and acquisitions (M & A). However, existing research remains sparse, failing to explain how firms design their IS integration strategy and its relation to successful IS integration....
Conference Paper
During the last decade research in the scientific domain of information systems (IS) in corporate mergers and acquisitions (M&As) has become increasingly popular. A not very surprising development regarding the significance of the empirical phenomenon of M&A and the importance of IS for modern business. However, the idea of IS playing an important...
Conference Paper
Full-text available
Corporate mergers and acquisitions (M&A) have established themselves as prominent tools for corporate strategy. Consequently more and more organizations direct their attention towards the potential benefits of an M&A and the problems of leveraging these potentials. Governing and managing enterprise systems (ES) integration in M&A means understandin...
Article
Full-text available
In this chapter, we focus the role of information systems (IS) integration in the context of corporate mergers and acquisitions (M&As). We address the domain from a management perspective and especially target the consequences IS integration has for the acquisition initiative. Based on a literature review, the chapter presents a framework for descr...
Article
This paper argues that the role of information systems (IS) in corporate mergers and acquisitions (M & As) is comprehensive and this far not fully understood. In support for these arguments an integrative model for the M & A research is analyzed from an IS perspective. Research contributions that are relevant for understanding the role of IS are di...
Chapter
In this paper, we explore the eLearning process cycle as a business value chain. We make a constructive critique of the conventional value-concept in traditional value-chain models and propose an extended set of value types that are crucial for business modeling of eLearning processes when higher education and academia are involved in the learning...
Article
Corporate mergers and acquisitions (M&A) have established themselves as prominent tools for corporate strategy. Consequently more and more organizations direct their attention towards the potential benefits of an M&A and the problems of leveraging these potentials. Managing information systems (IS) integration in M&A means understanding the dynamic...
Article
Research on the role of information systems (IS) integration in corporate mergers and acquisitions (M&As) has during the last decade become increasingly popular. With respect to the mounting significance of M&As as tools for corporate strategy and the importance of IS for modern business the development is hardly surprising. However, if scrutinizin...
Article
Full-text available
This paper reports on an ongoing study of an initiative to build e-Customs capabilities in eastern Africa. The EU's customs capability building unit is trying to "export" e-Customs solutions to developing countries in order to strengthen the competiveness of companies based in these countries. Following the international development, e- Customs (wi...

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