Slavko Arsovski

University of Kragujevac · Faculty of Engineering, Center for Quality

End-of-life vehicle (ELV) recycling is a process that spends energy and could be an energy source as well. This part of energy recovering depends on many different factors related to the broad and local aspects of ELV recycling. The ELV recycling process is consuming energy from different energy sources (electrical, fossil), however, this consumpti...

A business models are dominantly developed for single enterprises. Now in digital economy enterprises have more relationships with business and social environment and is necessary to include in business models elements of the environment. One of the more analyzed business concepts which is representative for business, individual and social environm...

The problem of evaluation and selection of parking lots is a part of significant issues of public transport management in cities. As population expands as well as urban areas, solving the mentioned issues affects employees, security and safety of citizens, and quality of life in long-time period. The aim of this paper is to propose a multicriteria...

Lately, the concept of emotional design, which implies the concept of improving the quality of life, happiness and satisfaction of a man, has greatly attracted the attention of the academic community. Since this concept is multidimensional, one of the aspects, which the scientists are particularly focused on, is involvement of man's emotional needs...

Abstract: Generally usage of devices for recycling on the environment has positive effect. On the other side is negative impact of production of its devices on environment. Where is trade-off between them? It is the subject of this paper. The goal is to find optimal solution using appropriate methods, techniques and tools. The paper is arranged on...

Economy is permanently growing towards digital economy in all area (e-commerce, automated vehicles, diagnostics in medicine, social networks, education, etc.). Digital economy now becomes key elements for professional and personal life, governments, and individuals. It is reason why practically all states try to define national digital agendas for...

Abstract: In digital era knowledge gains one of a key roles for sustainable success. For regional sustainability profile of knowledge traits are different than in a previous period. Knowledge has to be more appropriate for digitalisation and digital transformation with new traits of leaders for leading digital change in more complex and competitive...

The evaluation and enhancement of business processes in any organization in an uncertain environment presents one of the main requirements of ISO 9000:2008 and has a key effect on competitive advantage and long-term sustainability. The aim of this paper can be defined as the identification and discussion of some of the most important business proce...

The paper represents research analyzes of the mutual influence of variables of leadership, people, strategies and partnership over resources through modified EFQM excellence model. The analysis of mutual influence of variables in the first level of impact EFQM model has been carried out. The results of this research can be applied in real condition...

The market validation of any devices presents one of the most waste important tasks. There are many factors have a critical effect on market validation. These factors are defined by reverse logistic management team. In this paper, a new model for market validation of device for recycling is proposed which includes both quantitative and qualitative...

In this paper a problem of realization of customer demands in the design of cars B and C class was considered, the importance of using defined demands by using Fuzzy AHP (Analytic Hierarchy Process) method was respectively assessed. After defining characteristics, which should be provided in order to meet demands, the strength of the relation betwe...

Knowledge is now key determinant of organizational or state excellence and sustainability (Nonaka & Takeuchi, 1995; Liebowitz, 2011; Wiig, 2008). On other side, quality paradigm has crucial impact on economy and society as whole (Juran, 1995; Foster, 2004). That implies needs to transfer and in next phase integrate knowledge and quality. Prerequisi...

In the digital era, a business world is changing rapidly. A classical forms and approaches are not sufficient for fulfilling a new and very frequent change of needs and environment requests. An enterprise, specially small and medium enterprises (SME) has not enough strength to fight with a new circumstance without significant level of leadership an...

The evaluation and enhancement of business processes in any organization in an uncertain environment presents one of the main requirements of ISO 9000:2008, and has a key effect on competitive advantage and long-term sustainability. The aim of this paper can be defined as the identification and discussion of some of the most important business proc...

The evaluation and enhancement of business processes in any organization in an uncertain environment presents one of the main requirements of ISO 9000:2008, and has a key effect on competitive advantage and long-term sustainability. The aim of this paper can be defined as the identification and discussion of some of the most important business proc...

This paper analyzed the possibility of monitoring the parameter OEE for “Serbia Railways” JSC. Transpatternation of indicators and of pattern for OEE in order to make them appropriate for use in railway infrastructure is known as Overall Railway Infrastructure Effectiveness-ORIE. This work represented a model for calculation of ORIE. It is proven t...

The business environment is rapidly changing and puts pressure on enterprises to find effective ways to survive and develop. Since it is almost impossible to identify the multitude of complex conditions and business risks, an organization has to build its resilience in order to be able to overcome issues and achieve long term sustainability. This p...

Evaluating bank performance on a yearly basis and making comparison among banks in certain time intervals provide an insight into general financial state of banks and their relative position with respect to the environment (creditors, investors, and stakeholders). The aim of this study is to propose a new fuzzy multicriteria model to evaluate banks...

The evaluation and ranking of recycling technologies for each treated waste with respects to many different criteria has important results for the management team of any recycling center. Improvement of business strategy is based on the obtained rank of recycling technologies. It represents a key success factor for a recycling center in dealing wit...

This study determines the effectiveness of business objectives and key performance indicators (KPIs) of the identified business objectives for different types of enterprise. The evaluations of the relative importance of KPIs are called a fuzzy group-decision-making problem. The KPI weights are determined using the fuzzy analytic hierarchical proces...

The main idea of the paper is to analyse the organisational resilience potential of enterprises that may be modelled as a non-cloud enterprise or modelled from the perspective of being a cloud-based enterprise in a supply chain. In this manner, the model of an organisation is presented as a network of business processes. Organisational resilience f...

Economy in 21st century is changing rapidly. The old markets, producers, technologies, and business model are crushed and very fast are appearing new and emerging technologies and industries. The problem is how to balance productivity, competitiveness and development in this condition in each different country. A declining the EU competitiveness is...

In this paper a problem of influence assessment of every input variable in the production process of recycling device was considered due to three key elements of environment (water, air and ground). All input variables which are considered in the production process are received by using LCA (Life Cycle Assessment) method. The influence of each kind...

Business process improvement is essential for success of enterprises according to the quality philosophy and ISO 9000:2008. On the way to achieving this goal, a very successful approach is the employment of quality improvement projects. This chapter proposes a model for evaluation of projects for business process quality improvement. The performanc...

In this paper, the production process is decomposed for typical manufacturing small and medium sized enterprises (SMEs) and the metrics of the defined sub processes, based on the requirements of ISO 9001:2008, are developed. The weight values of production process performance indicators are defined, using the experience of decision makers from the...

During last decade a lot of paradigms are reviewed, as quality, industrialization, knowledge economy, digital economy, etc. especially in transition economics based on industry growth now is problem of declining share of industry in GDP (Gross Domestic Product) and related problems in losing of jobs, low level of competitiveness, etc. A new answer...

As the whole world is going mobile, application of mobile devices in education, also known as m-learning, is becoming one of the most popular areas of educational research. This paper presents the implementation and evaluation of the effectiveness and students' attitudes toward adaptive mobile learning system based on personalized content and mobil...

In modern manufacturing industries, supplier selection is increasingly recognized as a critical decision in supply chain management. Supplier selection problem is a typical multiple criteria decision making problem involving a number of different and usually conflicting objectives. Because of that, modern supplier selection techniques imply solving...

Virtual organizations (VO) represent a future paradigm of business. Having in mind different types of perturbations in business today, from the economic crisis to the earthquakes in Japan and terrorists' actions, new business solutions have emerged in order to sustain development all over the world. As a new field in scientific research, organizati...

We presented a novel fuzzy multicriteria decision making approach to evaluate and rank organizational resilience factors with respect to user preference orders. Due to vagueness of the decision data, the precise numerical data are inadequate for real-life business situations.Human judgements can be expressed by linguistic expressions which are mode...

There are many factors that can make an organization and its business unsafe and endanger its sustainable development. Exposure of an organization to existing risks may vary and it can be studied from different perspectives, but undoubtedly increased vulnerability of an organization can lead to disaster. This paper investigates the general vulnerab...

In order to improve the quality of their processes companies usually rely on quality management systems and the requirements of ISO 9001:2008. The small and medium-sized companies are faced with a series of challenges in objectification, evaluation and assessment of the quality of processes. In this paper, the strategy process is decomposed for one...

In order to establish adequate tools for the modern business environment, and with a need for new mechanisms with the goal of overcoming crisis and emerging disorder, the concept of organizational resilience has emerged. A high level of organizational resilience represents one of an organization's target values during a normal period of operation....

Management of organizational vulnerabilities in uncertain business environment has a critical effect on the competitive advantages of each industrial organization. In practice, the organitazional vulnerabilities must be treated permanently because in the time of crisis they may lead to catastrophe. In this paper, a new fuzzy model for assessment of...

There is no defined methodological approach that would rank the quality goals of a process in uncertain environments, which is one of the basic problems in process management. In this paper, the considered problem is stated as a multi-criteria decision problem. The criteria present performances which are defined by the knowledge and experience of t...

Virtual enterprise integration (VEI) is virtually the most critical success factor for making virtual enterprise (VE) a real, competitive, and widely implemented organizational and management concept. One of the possible approaches in virtual enterprise integration is employment of web services. In this paper we will present an approach for develop...

Virtual organizations (VO) represent a future paradigm of business. Having in mind different types of perturbations in business today, from the economic crisis to the earthquakes in Japan and terrorists’ actions, new business solutions have emerged in order to sustain development all over the world. As a new field in scientific research, organizati...

Competitiveness of a country is a field of economic theory, which analyzes the facts and polices which shape up the ability of the country to create and maintain the environment which brings about higher value for companies and prosperity for its inhabitants. This paper presents a model for assessment of competitiveness at the level of companies an...

Conducting a comprehensive research of the casting process of wear resistant parts (white hard casting), a significant correlation is established between the technological parameters (temperature, aging time in the mold and coolant flow) and the final product hardness. The fundamental theory of Box-Wilson's gradient method marked the baseline for t...

Abstract In the business world organizations cannot expect the creation of successful production, process or service advantages without the integration with systems and supply chains in the Internet environment. The development of global economy based on Internet concept enables organizations application of new integration methods with their buyers...

Virtual organizations (VO) represent a future paradigm of business. Having in mind different types of perturbations in business today, from the economic crisis to the earthquakes in Japan and terrorists' actions, new business solutions have emerged in order to sustain development all over the world. As a new field in scientific research, organizati...

Supplier selection is one of the most critical activities of purchasing management. Nowadays, supplier selection includes a number of different and usually conflicting objectives. Because of that, modern supplier selection techniques imply solving of multiobjective optimization problems. In this paper supplier selection using evolutionary algorithm...

Classical systems of measurement prevent the realization of the basic purpose of measurement, i.e. to identify actions necessary for continuous improvement. The authors of this paper, using the methodology of Balanced Scorecard (BSC) in the classical system of financial reporting, have confirmed the following hypothesis: Although TQM models were am...

Project risk management in contemporary uncertain conditions gains increasing importance. There is risk in all projects no matter how complex or great they are, and in all phases of their life cycle. There is great number of standards and guides that refer to project risk management. Risk management in a project is a systematic process of identifyi...

In this paper, the authors chose the specific implementation approach through quality leadership function, using, therefore, a well-known model of quality implementation in modern organizations, setting the hypothesis of its possible application in the construction of water supply in ancient Rome.

Each portfolio technology is changing with including new, exit old and changing the share according new needs and its satisfying. Recycling technologies have the some basic logic but some differences, depend on object (group of products), initial state of in into production and rate of expanding the needs and requests. It needs to develop appropri...

Mixing different concepts of learning such as e-learning and traditional learning is very popular nowadays. Information technologies bring new possibilities and enrich traditional learning environments. Mobile learning (m-learning) brings new possibilities and could improve the learning process, creating new blended forms of learning. This paper wi...

The World Class Manufacturing (WCM) is a contemporary concept that is applied by the world leaders in the business. In this concept, one of the nine pillars is directly related to the quality and the other eight are related to it indirectly. That is why is very important to investigate relations between this concept and concept of model of quality....

The European Union Directive for End of Life Vehicles (ELV) defined the limits in the range of which the generated quantities of inapplicable material and the material for energy recovery can be tolerated, and those limits are standardized by ELV and year. One calendar year is expected for the report period. The great number and heterogeneity of th...

For providing a free flow of commodities the European Union develops specific mechanisms. New approach directives have had the most important place among these mechanisms. The mechanisms needed for the acting of a free flow of commodities depend upon the preventing of new obstructions arising in trade, mutual acknowledgement of examination results...

In the conditions of business globalization, competitiveness is mostly realized through increased productivity, quality and agility. This requires a review of all processes, especially those that create or support the creation of new value. Maintenance process becomes very important in creating new value and thus competitiveness. Maintenance proces...

This paper addresses the issues involved in the design of the ELV dismantling centres locations network. The problem to be considered is one of ELV waste management problems. Its solution is of the utmost importance for ELV waste management problem, as it influences the choice and efficiency of ELV waste management strategies. It is realistically p...

Biomass is a renewable energy source which gains an ever increasing interest. The selection of the best location of the regional landfill represents the first and the most sensitive step in biomass waste management. This paper proposes a new fuzzy multi-criteria model, which is based on the adapted Hurwitz algorithm. The criteria values can be cris...

Nowadays, carefully selected technologies for material machining can significantly affect quality of machined surface and the cost of machining. Stainless steels are increasingly used in modem production. Austenitic stainless steels (type AISI 304 including Č 4580) make up over 50% of total world production of stainless steel. Several methods for m...

New approach directives had the most important place among these mechanisms. Mechanisms needed for acting of the free flow of commodity depend upon preventing of a new obstruction arising on trade, mutual acknowledgement of examination results and certificates and technical harmonization. Many industrial and consumer products which are being sold i...

The paper considers Discrete Event Simulation design methodology. Primary objective is proposal of comprehensive, scientifically established design methodology to structure, guide, and improve manufacturing processes modeling efforts. Proposed approach replicate structure and behavior of original system at desired level of abstraction, incorporates...

Business environment today demands high reliable organizations in every segment to be competitive on the global market. Beside that, ICT sector is becoming irreplaceable in many fields of business, from the communication to the complex systems for process control and production. To fulfill those requirements and to develop further, many organizatio...

Abstract Enhanced competitiveness in telecommunication sector forces companies to looking for involvement of new approaches, such as quality and business excellence. Quality, as degree of satisfaction of customers, evolved in satisfaction of all stakeholders. Accordingly, Quality Management Systems (QMS) evolved through Integrated Management System...

In today's business conditions, organizations worldwide operate with the transactions executed and communications received immediately after they are initiated. Tolerance in every aspect is shrinking and many organizations are outsourcing dependable. Disruption in business has widened, it includes traditional natural disaster and any event that dis...

In this paper, a new method for ELV dismantling selection is proposed which has purpose to determine the sequence of dismantling of ELV which arrive to dismantling center. Its solution is of the most importance for ELV waste management problem, as it influences the choice and efficiency of ELV waste management strategies in dismantling centers. It...

Poslednjih nekoliko godina razvoj standardizacije menadžment sistema se sve više ubrzava. Posle QMS, EMS, OHSAS, HACCP, i nekih drugih, danas se sve više govori o potrebi razvoja standarda i primene integrisanih menadžment sistema (IMS). U radu se pokazuje da se u poslovnim sistemima u Srbiji primenjuje veći broj standarda, a da se pri tom javlja p...

Quality is an important competitiveness factor in the sector of textile and clothing industry (TCI). Proceeding from the development of TCI, the strategic importance of quality for competitiveness is emphasized. The analysis starts from the process quality, quality of companies in the supply chain and their impact on productivity and profitability....

Rezime: Održivi razvoj i obnovljivost obuhvataju veliki broj koncepata, stejkholdera, uticajnih veličina i relacija između njih. U ovom radu se analiziraju relacije ovih pojmova sa kvalitetom života. Između ovih koncepata, može se reći i paradigmi 21. Veka, postoje sličnosti i razlike, zajednički entiteti i relacije sa ostalim entitetima. Polazeći...

Quality is a phenomenon which is in the core of any type of e-learning development. There is a demand for e-training systems evaluation in order to benchmark them and improve factors that will lead to an effective high quality e-training system. This paper introduces a multi-criteria method for e-learning quality evaluation. To evaluate an e-learni...