Shu Schiller

Shu Schiller
Wright State University | WSU

Ph.D., Information Systems

About

43
Publications
33,183
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699
Citations
Introduction
My research is motivated by the possibilities to improve and advance communication and collaboration in today’s highly networked society. Most of my research focuses on computer-mediated communication, virtual teams, digital media, data analytics, visualization, and interactive learning technology. While some of my research has favored positivist quantitative methods, my main research effort is now heading toward mixed-methods and qualitative research, such as activity theory and phenomenology.

Publications

Publications (43)
Article
Purpose The gender composition of teams remains an important yet complex element in unlocking the success of collaboration and performance in the metaverse. In this study, the authors examined the collaborations of same- and mixed-gender dyads to investigate how gender composition influences perceptions of the dyadic collaboration process and outco...
Article
The Covid-19 pandemic has negatively impacted university students’ mental well-being and, ultimately, their ability to enroll in classes and complete their degrees. Building on the service quality framework, this research aims to address factors that may help universities increase student satisfaction and retention, and reduce student stress and ne...
Article
Data science is an interdisciplinary field that generates insights in data to aid decision-making. Recognizing that data scientists must be interdisciplinary, agile, and able to adapt to data analysis across many domains, both academia and the industry are striving to integrate interdisciplinary learning and transferable skills into data science cu...
Article
Full-text available
The age of data analytics requires "data scientists" across a wide range of business disciplines with deep knowledge of how to manage and analyse vast amounts of data to support decision-making. As a result, new analytical tools are being taught in the Management Information Systems (MIS) or Business Analytics (BA) programs to foster students' deve...
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Virtual worlds are three-dimensional, computer-generated worlds in which team collaboration can be facilitated through the use of shared virtual space and mediated using avatars. This article examines the effect of task complexity on team collaboration. A puzzle game in Second Life was used as the collaborative task and task complexity was manipula...
Conference Paper
Full-text available
The topic of this panel is “Teaching and Research Directions for Business and MIS Programs”. Higher education in the US is transforming and evolving rapidly. Declining state budget for public schools means that tuition fees may have to be correspondingly increase. The state funding is down by around 40% compared to fiscal 1980. In fact, it is heade...
Conference Paper
In today’s business world, storytelling with data is a powerful way to communicate, convince, and persuade. Such skills are highly desirable in all types of professions. Participants of this hands-on workshop will lean storytelling with Tableau, which skills can be applied to teaching subjects such as data analytics, visualization, and communicatio...
Article
Software trials are often offered to potential buyers as a form of promotion. The trial experience provides first-hand information of the product, thereby contributing to prudent purchase decisions. Despite the popularity of software trials in consumer markets, we have yet to fully understand how purchase decisions are formulated throughout the tri...
Conference Paper
This participatory action research aims to demonstrate how information systems scholars, practitioners, and administrators of higher education collaborate to develop, implement, and evaluate effective predictive models and in turn create and adopt policies and procedures that improve student academic success and retention in a business college. Thi...
Conference Paper
This panel focuses on building research collaborations between Business Schools and athletic programs at their respective universities. The panelists are representatives of four such collaborative research projects and will explain the process they used to engage the Athletic Departments; nature of projects that they initiated along with their stat...
Conference Paper
Full-text available
In the current age of data analytics, there has been a push for the emergence of technologies that allow for interactive analysis of extensive amounts of quickly produced, highly varied data. These technologies require people (nicknamed “data scientists”) from many business disciplines who are capable of managing and analyzing this data for use in...
Article
This mixed methods study addresses learning in online chat virtual reference service at a large university library. Cultural-Historical Activity Theory (CHAT) provides the guiding principle and philosophy for the investigation, understanding, and interpretation of learning in online chat service. The research data contains a total of 2380 chat tran...
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Enterprise IT Asset Disposition (ITAD) addresses the recovery and recycling of an enterprise’s IT assets that are near or at the end of their lifecycle. The aim of ITAD is to maximize the value of investment over the IT asset’s entire lifecycle while guaranteeing data security and protecting against environmental liability. Regulatory requirements...
Conference Paper
Organizations need relevant and specific information systems to operate their carbon emissions, energy use, and other green activities to support its management of sustainability initiatives and related accounting and other reporting requirements. Green information systems (IS) and environmental management information systems (EMIS) thus become nec...
Conference Paper
Full-text available
The astronomical growth of data has necessitated the need for educating well-qualified data scientists to derive deep insights from large and complex data sets generated by organizations. In this paper, we present our interdisciplinary approach and experiences in teaching a Data Science course, the first of its kind offered at the Wright State Univ...
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Online-video advertising is growing rapidly, yet advertisers and Web site owners might not be accounting for the potentially negative impact of these advertisements. The current study examined the effects of advertisement characteristics—such as length, humor, and informativeness—on perceived ad intrusiveness and, subsequently, on marketing outcome...
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This paper reports on a panel discussion held at AMCIS 2014 and subsequent panel member research and findings. We focus on curriculum design, program development, and sustainability in business analytics (BA) in higher education. We address some of the burning questions the IS community has asked concerning the various stages of BA program building...
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This article presents a case study of the acquisition of a Voice over Internet Protocol (VoIP) system to replace an outdated telephone system at a Midwestern financial services company. In the Midwest retail office of ABC Financial Services, the old Private Branch Exchange (PBX) phone system was incapable of handling customer inquiries during the b...
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In this research, the authors introduce Second Life in undergraduate marketing courses to evaluate its impact on learning. Following the principles of active learning, they conducted two studies “observing-reflection” and “observing-doing-reflection” in which a total of 201 marketing students participated. Findings show that students who feel Secon...
Conference Paper
For the purpose of sustainability accounting and reporting, organizations need to manage their carbon footprint, energy use, and other operations with an environmental impact. Green information systems and environmental management information systems thus become necessary for monitoring and controlling activities and procedures regarding environmen...
Chapter
One of the most successful and useful implementations of 3D virtual worlds is in the area of education and training. This paper discusses the use of virtual worlds in education and describes an innovative 3D visualization design project using one of the most popular virtual worlds, Second Life. This ongoing project is a partnership between IBM and...
Conference Paper
Full-text available
In an attempt to address the current serious issue of informal e-waste recycling, this paper proposes a deposit system under EPR (Extended Producer Responsibility) to increase consumer incentives involving recycling and to insure the construction of a formal recycling channel. After analyzing third-party e-waste recycling deposit system's monetary,...
Conference Paper
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In order to address the serious issue of informal e-waste recycling in China, though carefully analyzing correlative monetary, information and product flow for China's e-waste special fund administration, we propose to establish a framework of a deposit refund system under the EPR (Extended Producer Responsibility) principles. The deposit refund sy...
Conference Paper
Web developers have several decisions to make about presenting content and paying for that content with advertisements. In the video domain, many developers opt for video "pre-rolls" that present a brief 7 to 30 second advertisement that precedes longer video content that is of interest. Many characteristics of those ads will affect their intrusive...
Conference Paper
Full-text available
Virtual worlds are three-dimensional, computer-generated worlds where team collaboration is facilitated through the use of shared virtual space. In this research, we are interested in studying the effect of task complexity on team collaboration. We use a puzzle as the collaboration task and manipulate task complexity using the number of puzzle piec...
Conference Paper
Enterprise IT asset disposition is one important contributing dimension to green IT initiatives adopted by organizations. IT asset disposition services aim to maximize the value of the IT asset investment of enterprises over its entire lifecycle while guaranteeing data security and protecting against environmental liability. The purpose of this pap...
Conference Paper
Full-text available
Collaboration is an important activity in every organization because it fundamentally affects work processes and organizational outcomes. Diversity adds complexity to the mechanism of virtual teams because teams routinely operate virtually by spanning temporal, geographic, national, and cultural boundaries. One important way to decode such complexi...
Article
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The surge of RFID technology and ensuing competition in the RFID vendor market has increased the complexity of integration of RFID into current business processes. To address this problem, we present FlexRFID, a modeling template composed of state indicators, conditions, a simulation engine, and a device-independent deployment architecture for rapi...
Article
Full-text available
One of the most successful and useful implementations of 3D virtual worlds is in the area of education and training. This paper discusses the use of virtual worlds in education and describes an innovative 3D visualization design project using one of the most popular virtual worlds, Second Life. This ongoing project is a partnership between IBM and...
Conference Paper
Full-text available
The Extended Producer Responsibility (EPR) system has recently been implemented within E-waste recycling as a key environmental measure. The current insufficient measures and lack of standards in China limit the adoption of EPR . This paper proposes a third-party E-waste recyling system (EWRS) models through EPR. The hope is to simplify the process...
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Open communication is critical to the effectiveness, efficiency, and overall success of a business. It is believed that communication openness interplays with media channels and cultural contexts in which the communication takes place. Our study investigated communication openness in downward, peer, and upward directions in face-to-face (F2F) and i...
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Economies are driven by dynamic creativity, but some sorts of creativity, especially if predatory, can destroy an economy. This tradeoff has been known for centuries to political philosophers who have analyzed physical space, but it has not been addressed in virtual space. Like physical economies, virtual economies face the tradeoff of encouraging...
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Guided by the principles of learner-centered teaching methodology, a Second Life project is designed to engage students in active learning of virtual commerce through hands-on experiences and teamwork in a virtual environment. More importantly, an assessment framework is proposed to evaluate the learning objectives and learning process of the Secon...
Conference Paper
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With 50 million metric tons of e‐ waste disposed worldwide each year, e-waste recycling has become an increasingly important issue globally. The U.S. alone generated a total of 3.01 million tons of e-waste in 2007, of which only 13.6% was recycled. Improper disposal of e-waste poses an immediate and prominent threat to environmental and public heal...
Conference Paper
Many researchers and educators have questioned whether online course management technologies make a significant impact on student learning process and outcomes. Guided by the Seven Principles framework of student learning, our study examined the impacts of three instructional methods including face-to-face (F2F), hybrid (Web-enhanced), and online c...
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China ranks first in hard coal production worldwide. Unfortunately, Chinese coal mines are also known to be the world’s deadliest and have recorded the largest number of fatal accidents and the highest death tolls. Radio frequency identification (RFID) seems to provide a potential solution to this human safety issue. Supported by the Chinese Coal B...
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Full-text available
Recent information systems research has studied various aspects of virtual teams. However, the foundations and theoretical development of virtual team research remain unclear. We propose that an important way to move forward is to accelerate the process of theorizing and theory appropriation. This article presents an in-depth analysis of the curren...

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