Shelley Evenson

Carnegie Mellon University | CMU · Department of Design

Success famously has many parents, and SIGCHI is no exception. A strong paternity claim can be made by Bill Curtis, who garnered funding and organized ACM's sponsorship for the Gaithersburg conference in 1982, during which plans to form SIGCHI were announced. ...

Editor's Note: Improving healthcare is a wicked problem [1]. Healthcare's many stakeholders can't agree on a solution, because they don't agree on the problem. They come to the discussion from different points of view, with different frames. Wicked problems can be "solved" only by reframing, by providing a new way of understanding the problem that...

Design Service Experiences Matter Cocreating and Experience Advantage—Designing Design Acknowledgments References and Further Reading

Models help bridge the gap between observing and making---especially when systems are involved (as in designing for interaction, service, and evolution). This forum introduces new models, links them to existing models, and describes their history and why they matter. Hugh Dubberly, Editor | hugh@dubberly.com

For this issue it's my pleasure to introduce John Hopson, who is one of the rising stars in the user research department at Microsoft Game Studios. John's column is a thoughtful and personal reflection on the purpose and our practice of applied research. ...

Designers are using bridge model that helps to illustrate the analysis and synthesis phases of a design process. It shows how designers and researchers move up through a level of analysis to move forward through time to the next desired state. The bridge model is organized as a two-by-two matrix. The left column represents analysis and the right co...

In this article, we contrast the "sales cycle" and related models with the "experience cycle" model. The sales cycle model is a traditional tool in business. The sales cycle frames the producer-customer relationship from the producer's point of view and aims to funnel potential customers to a transaction. The experience cycle is a new tool, synthes...

Networking technology strives for maximizing the possibilities of connection among people; however, communication technology also promotes atomistic individualism in narrow communities of interest. Today's youths experience this paradox as the increasing emergence of mobile communication technology and networked devices contribute to a steady decli...

For years the HCI community has struggled to integrate design in research and practice. While design has gained a strong foothold in practice, it has had much less impact on the HCI research community. In this paper we propose a new model for interaction design research within HCI. Following a research through design approach, designers produce nov...

It has been found in recent years that many students who use intelligent tutoring systems game the system, attempting to succeed in the educational environment by exploiting properties of the system rather than by learning the material and trying to use that knowledge to answer correctly. In this paper, we introduce a system which gives a gaming st...

http://www.cmu.edu/hcii Abstract. This paper addresses the design of socially centered tools to support Arts and Humanities PhD students in their Inquiries. We discuss the limitations of current products and describe our research of PhD students. Drawing on the work of the philosopher John Dewey, we find that inquiry is a characteristic ac- tivity...

Over the last twenty years, the rapid adoption of the graphical user interface followed by the emergence of the World Wide Web has created an increasing demand for interaction designers and interaction design research. Knowledge generated by interaction designers is needed not only by other designers, but also by researchers and practitioners from...

this paper, I will use a variant on Latent-Response Models (LRM) (Maris 1995). This modeling framework is comprehensible, and supports integrating multiple sources of data into one model. It facilitates relating each individual actions each student makes to the overall pattern of gaming, across students, observed in our data. Finally, such a model...

In this paper we discuss an ongoing project investigating the technological support of the process of academic inquiry, as undertaken by doctoral students in the Arts and Humanities. Current tools that support inquiry tend to have a very specific task focus that isolates them from each other. This isolation hinders the flow of the students' inquiry...

This demonstration reports results from the EU-funded project Ambient Agoras, investigating future applications of ubiquitous and ambient computing in workspaces. Instead of presenting underlying system technologies or evaluation findings, this demonstration ...

The marketplace for design graduates is always changing. Today, more and more new graduates find themselves working in situations at the intersection between design, business and technology. They need to hit the ground ready to collaborate across these disciplines. They may even find themselves exploring projects in new design arenas such as design...