Shankar ChelliahUniversiti Sains Malaysia | USM · School of Management
Shankar Chelliah
About
44
Publications
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1,096
Citations
Citations since 2017
Publications
Publications (44)
This chapter discusses the significance of employee wellbeing at the workplace and self-perceived English language proficiency as a predictor variable. The importance of employee wellbeing has been recognized all around the world. To generalize the findings of previous literature this study has examined the proposed model in the context of telecom...
In medical travel, previous studies have investigated the factors that influence medical travellers to receive treatment outside the country. However, most of these studies are limited to travel motivations and perceptions of medical services at destinations. The main objective of this study was to investigate the relationship between medical trave...
Purpose
This study aims to investigate the moderating effect of travel motivation on the relationship between perceived risks, travel constraints and visit intention of young women travelers.
Design/methodology/approach
A quantitative study was performed, and data were collected from 416 female university students using convenience sampling. Str...
Purpose
Although studies have examined the role of physical factors such as physical environment, price/fee and personal safety in the satisfaction of international students, the effect of social factors such as emotional support, ethical conduct and student–lecturer attachment in international student’s satisfaction has yet to be explored. This s...
The main purpose of this study is to propose a conceptual framework between constructs of organizational justice and trust in the management of Pakistan. Besides this objective, this paper also developed a conceptual framework showing Procedural Justice, distributive justice, interpersonal justice and informational justice as a predictor of trust i...
Several studies explain the direct effect of travel motivation, perceived risks, and travel constraints on visit intention. However, there are relatively limited investigations on the combined effect of these factors on visit intention. This study empirically tests a comprehensive model of visit intention based on travel motivation, perceived risks...
There is literature detailing the effects of travel motivation, risks perceptions, and
travel constraints on the destination image and travel behaviour of individuals.
However, literature explaining these factors in the context of prospective young
women travellers is scarce. This study empirically tests a comprehensive model of
prospective young w...
This chapter discusses the significance of employee wellbeing at the workplace and self-perceived English language proficiency as a predictor variable. The importance of employee wellbeing has been recognized all around the world. To generalize the findings of previous literature this study has examined the proposed model in the context of telecom...
Travel motivations, perceived risks and travel constraints, along with the attributes and characteristics of medical tourism destinations, are important issues in medical tourism. Although the importance of these factors is already known, a comprehensive theoretical model of the decision-making process of medical tourists has yet to be established,...
Literature available have already discussed in detail about motivations and perceived risks of international medical travelers in terms to their decision making, however, literature largely failed to discuss differences in motivations and the perceived risks of international medical travelers’ based on their countries of origin. Literature in leisu...
Background: This study tries to find out how self-perception of English language proficiency of non-native English speaking employees predicts their job anxiety and job depression. Methods: Employees of different hierarchical levels from four multinational telecommunication companies in Pakistan were selected as study samples. Data was collected fr...
The purpose of this study is to explore the outcomes of friendship at workplace. Based on the prior literature present study proposed a conceptual framework including Friendship at workplace, job embeddedness and employee engagement. The literature on friendship at workplace, job embeddedness, employee engagement and the related theories are backin...
Perceived risks, travel motivations, and destination cognitive and affective image have been extensively studied in tourism literature, yet literature related to these variables in medical tourism literature is sparse. The concept argued in this article is founded on the decision-making models used in tourism literature and drawing on work of promi...
Background:
Role of information source, perceived benefits and risks, and destination image has significantly been examined in travel and tourism literature; however, in medical tourism it is yet to be examined thoroughly. The concept discussed in this article is drawn form well established models in tourism literature.
Methods:
The purpose of t...
Over the years, organizations have been investing precious resources on training and development programmes. However, such investment does not being followed suit with examining how training interventions could effectively contribute in the achievement of organizational objectives. In order to yield desired level of performance and commitment from...
Small Medium Enterprises (SMEs) particularly Garments industry in Gujarat has been internationalizing rapidly during the last two decades. International knowledge and experience plays an important role in internationalization, however some studies suggest that SMEs lacks from these components and suffers difficulties in internationalization. Beside...
The purpose of this paper is to conceptualize network's significance for the internationalizations of Small Medium Enterprises (SMEs). SMEs are considered as a backbone of any economy and SMEs has been internationalizing rapidly during the last two decades. Management attitude, International Knowledge and International Experience plays an important...
Perceived risks, travel motivations and destination cognitive and affective image has been
extensively studied in tourism literature, yet literature related to these variables in medical tourism
literature is sparse. The concept argued in this article is founded on the decision making models used in
tourism literature and drawing on work of promine...
The purpose of the research is to understand the mediating factor of Social Network and Adaptive Capabilities to the Relationship between Malaysian Born Global Entrepreneur’s Behaviours on International Performance. In the global market’s environment, there is full of uncertainty impact that may affect the entrepreneur’s international performance....
The purpose of this research report is to explore and analyse on the global manager's role in global organisations and the important skill-sets of global managers must acquire in order to fulfil their role. The major findings on the roles of global managers are based on two frameworks which are the seven global managerial roles and Caligiuri's ten...
This study focuses on the adoption of retail internet banking among consumers in the Klang Valley, Malaysia and the impact of demographics factors on such adoption behavior. This study adopts a quantitative approach using surveys conducted at banks. The results indicate that while the hypotheses pertaining to gender, race, income, educational level...
This paper investigates the importance of antecedents of customer loyalty such as customer satisfaction and service quality dimensions. It addresses whether the dimensions of service quality impacts customer satisfaction eventually leading to customer loyalty. The Structural Equation modeling technique was used in this analysis to determine custome...
The purpose of the study was to determine if a participatory ergonomics program have any effect on employees’ perception towards an organization’s safety management system. Two sample groups from a multinational company
based in Penang, Malaysia were selected. Participatory ergonomics program was introduced to the first group. The employees in thi...
Medical tourism is developing a new dimension in Malaysian healthcare system and its diversifying the national economy. In order to be competitive in this emerging industry, Malaysia needs to identify and implement competitive strategies based on the needs of medical tourists globally and the availability of its resources in the country. Literature...
This study aims to identify the perceptual differences between Internet Banking Adopters and Non-adopters especially in the Malaysian Retail Banking Sector. It investigates whether the perception varies between adopters and non-adopters on the adoption factors such as easier to operate, convenient to use, hassle free, reliable, safer to use and req...
This study aims to identify perceptual
barriers of Internet banking adoption among
Malaysian retail banking customers. The per
ceptual barrier factors that analyzed were
difficulty to operate, hassle to use, unreliable, perceived risk and high connection fees.
This study employs a quantitative approach using questionnaire survey at selected
ba...
Purpose: This study investigates the impact of leadership, firm, and environmental characteristics on propensity to export in the Automotive Component Parts Manufacturing Industry in Malaysia. The leadership characteristics investigated are risk tolerance, commitment, innovativeness, and flexibility. The firm characteristics which investigated are...
This paper investigates the level of customer satisfaction among the customers who fly with Air Asia, a budget airline in Malaysia. The factors which investigated are the price offered, pre-flight services, customer relationship management, cabin environment and in-flight services. The independent variable is customer satisfaction. A quantitative a...
This paper expatiate the role of International Trade Intermediary (ITI) to International Opportunities Recognition (IOR) in Malaysian Small and Medium sized Enterprises (SMEs). Thirty SMEs were selected for interview. The results illustrate that twenty five SMEs explored international opportunities through their relation with ITIs. This paper also...
Previous research on the internationalization of small and medium enterprises (SMEs) explored the relationship between adoption of global orientation and competitive advantage, management attitude, and international knowledge and experience. However, there was a difference in opinion between those arguing that there is a positive relationship betwe...
Despite the importance of Small and Medium Enterprises (SMEs) and its role as a key participant in international business, empirical research on Malaysian SMEs in the area of internationalization has been limited. In an attempt to investigate the relationship of internationalization and performance of SMEs, this study focuses on SMEs in the Malaysi...
Internationalization is recognized as a valuable strategy for organizations' growth and expansion; however little is known about the determinants of internationalization of SMEs in Malaysia, which is in a fast growing economy. In attempt to investigate the antecedents of internationalization, three key determinants are identified: the competitive a...
Many researchers and practitioners from the industry would agree on the importance of corporate entrepreneurship as an effective means for rejuvenating companies and improving their financial performance. In the era of intense global competition, Small and Medium Enterprises (SMEs) realize that a greater focus is required in entrepreneurial behavio...
Distribution is all about getting your products/services to the right people at the right time with special consideration for profit and effectiveness. This research investigates the relationship between independent variables such as TdC service centre, Telco Dealers, Hypermarkets, Bookstores and internet/Kiosks with the dependent variable, Custome...
Projects
Projects (7)
Calls to reduce carbon dioxide (CO2) emission intensity by 2030 are heard frequently, but the government have a hard journey to achieve this objective. One of the six strategic trust in the 2016-2020 Eleventh Malaysia Plan is pursuing green growth for sustainability and resilience. The Halifax Declaration, Bologna Charter, the Talloires Declaration and the Copernicus Charter for Sustainable Development Higher Education Institutions (HEI) are some of the commissions that have signified the HEI as a key player in disseminating environmental sustainability initiative into the society through education. Studies have shown the implementations of several environmental management (EM) systems, however, the ecological behaviour of the employees of this HEI towards this EM initiatives have hardly been studied.
Hence, the objectives of this research are to: measure employee ecological behaviour (EEB); examine the factors that will influence EEB; examine EEB with environmental sustainability; and develop a comprehensive model for the assessment EEB in the low-carbon HEI.
This research will employ qualitative method by interviewing top management, academicians and non-academicians to discover fundamental questions related to EEB. The target respondents will be academicians and non-academicians in five research universities.
Thus, the expected output of this research is to develop a comprehensive model for the assessment EEB that can influence the EM initiatives being implemented in the low-carbon HEI. Reference that can be made to enhance the knowledge on employee behaviour from an ecological perspective in all HEI in Malaysia. Academicians will impact into the lives of students and being mentors to them. This enables students to graduate and impact the organizations and society. Academicians are also seen as bearer of knowledge which help in policy making in the society. Therefore, this research will impact academicians, non-academicians as well as future graduates to have high concern towards environmental sustainability.
Explore and investigate the relationship between factors important in travel decision making of international medical travelers.
