Seung-Kuk Paik

California State University, Northridge | CSUN · Office of Research and Graduate Studies (RGS)

We examine vendor-managed inventory (VMI) systems with stockout-cost sharing between a supplier and a customer using an EOQ model with shortages allowed under limited storage capacity, in which a stockout penalty is charged to the supplier when stockouts occur at the customer. In the VMI systems the customer and the supplier minimize their own cost...

Because the mobile services is composed of heterogeneous attributes, it is hard to find out customer's potential needs and more difficult to analyze customer's satisfaction factors toward mobile services. Therefore, this study approached this issue from a new viewpoint and applied Kano Model in analyzing customer's satisfaction and dissatisfaction...

This article presents the findings of a survey study of small and medium-sized enterprises (SMEs) with regard to their supply management. The main purpose of this article is to understand how SMEs manage their purchasing activities and which purchasing development component is relevant to purchasing performance. This research examines the potential...

The purposes of this study are to obtain information about the current status of purchasing development in small and medium sized enterprises (SMEs), to examine the relationship between the level of purchasing development and the purchasing performance, and to determine which purchasing development components are more related to their purchasing pe...